메뉴 건너뛰기




Volumn 22, Issue 3, 2014, Pages 134-139

Nurses' perceptions of the factors which cause violence and aggression in the emergency department: A qualitative study

Author keywords

Aggression; Communication; Emergency; Nurses; Triage; Violence

Indexed keywords

AGGRESSION; EMERGENCY HEALTH SERVICE; HEALTH PERSONNEL ATTITUDE; HUMAN; INTERPERSONAL COMMUNICATION; IRELAND; NURSE PATIENT RELATIONSHIP; NURSING STAFF; PSYCHOLOGY; QUESTIONNAIRE; TIME; WORKPLACE VIOLENCE;

EID: 84902482845     PISSN: 1755599X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ienj.2013.09.005     Document Type: Article
Times cited : (99)

References (42)
  • 2
    • 84859250387 scopus 로고    scopus 로고
    • Occupational violence at lebanese emergency departments: prevalence, characteristics and associated factors
    • Alameddine M., Kazzi A., El-Jardali F., Dimassi H., Maalouf S. Occupational violence at lebanese emergency departments: prevalence, characteristics and associated factors. Journal of Occupational Health 2011, 53:455-464.
    • (2011) Journal of Occupational Health , vol.53 , pp. 455-464
    • Alameddine, M.1    Kazzi, A.2    El-Jardali, F.3    Dimassi, H.4    Maalouf, S.5
  • 3
    • 0026284650 scopus 로고
    • A method of analysing interview transcripts in qualitative research
    • Burnard P. A method of analysing interview transcripts in qualitative research. Nurse Education Today 1991, 11:461-466.
    • (1991) Nurse Education Today , vol.11 , pp. 461-466
    • Burnard, P.1
  • 4
    • 67650148383 scopus 로고    scopus 로고
    • The effect of ACT-SMART on nurses' perceived level of confidence toward managing the aggressive and violent patient
    • Cahill D. The effect of ACT-SMART on nurses' perceived level of confidence toward managing the aggressive and violent patient. Advanced Emergency Nursing Journal 2008, 30:252-268.
    • (2008) Advanced Emergency Nursing Journal , vol.30 , pp. 252-268
    • Cahill, D.1
  • 5
    • 0036673184 scopus 로고    scopus 로고
    • Factors relevant to patient assaultive behavior and assault in acute inpatient psychiatric units in Taiwan
    • Chou K., Lu R., Mao W. Factors relevant to patient assaultive behavior and assault in acute inpatient psychiatric units in Taiwan. Archives of Psychiatric Nursing 2002, 16(4):187-195.
    • (2002) Archives of Psychiatric Nursing , vol.16 , Issue.4 , pp. 187-195
    • Chou, K.1    Lu, R.2    Mao, W.3
  • 9
    • 18844402896 scopus 로고    scopus 로고
    • Violence towards nursing staff in emergency departments in one Turkish city
    • Ergün F., Karadakovan A. Violence towards nursing staff in emergency departments in one Turkish city. International Nursing Review 2005, 52:154-160.
    • (2005) International Nursing Review , vol.52 , pp. 154-160
    • Ergün, F.1    Karadakovan, A.2
  • 11
    • 79551468976 scopus 로고    scopus 로고
    • Workplace violence against Iranian nurses working in emergency departments
    • Esmaeilpour M., Salsali M., Ahmadi F. Workplace violence against Iranian nurses working in emergency departments. International Nursing Review 2011, 58:130-137.
    • (2011) International Nursing Review , vol.58 , pp. 130-137
    • Esmaeilpour, M.1    Salsali, M.2    Ahmadi, F.3
  • 12
    • 25144492308 scopus 로고    scopus 로고
    • A&E nursing. Personal safety in the accident and emergency department
    • Ferns T., Cork A., Rew M. A&E nursing. Personal safety in the accident and emergency department. British Journal of Nursing 2005, 14:725-730.
    • (2005) British Journal of Nursing , vol.14 , pp. 725-730
    • Ferns, T.1    Cork, A.2    Rew, M.3
  • 14
    • 79951575619 scopus 로고    scopus 로고
    • Experiences of emergency department staff: alcohol-related and other violence and aggression
    • Gilchrist H., Jones S.C., Barrie L. Experiences of emergency department staff: alcohol-related and other violence and aggression. Australasian Emergency Nursing Journal 2011, 14:9-16.
    • (2011) Australasian Emergency Nursing Journal , vol.14 , pp. 9-16
    • Gilchrist, H.1    Jones, S.C.2    Barrie, L.3
  • 15
    • 84864601875 scopus 로고    scopus 로고
    • Emergency department workers' perceptions of security officers' effectiveness during violent events
    • Gillespie G.L., Gates D.M., Miller M., Howard P.K. Emergency department workers' perceptions of security officers' effectiveness during violent events. Work 2012, 42:21-27.
    • (2012) Work , vol.42 , pp. 21-27
    • Gillespie, G.L.1    Gates, D.M.2    Miller, M.3    Howard, P.K.4
  • 16
    • 84869091783 scopus 로고    scopus 로고
    • Patient and visitor violence in the general hospital, occurrence, staff interventions and consequences: a cross-sectional survey
    • Hahn S., Hantikainen V., Needham I., Kok G., Dassen T., Halfens R.J.G. Patient and visitor violence in the general hospital, occurrence, staff interventions and consequences: a cross-sectional survey. Journal of Advanced Nursing 2012, 68:2685-2699.
    • (2012) Journal of Advanced Nursing , vol.68 , pp. 2685-2699
    • Hahn, S.1    Hantikainen, V.2    Needham, I.3    Kok, G.4    Dassen, T.5    Halfens, R.J.G.6
  • 17
    • 80052512922 scopus 로고    scopus 로고
    • Stress in emergency departments: experiences of nurses and doctors
    • Healy S., Tyrrell M. Stress in emergency departments: experiences of nurses and doctors. Emergency Nurse 2011, 19(4):31-37.
    • (2011) Emergency Nurse , vol.19 , Issue.4 , pp. 31-37
    • Healy, S.1    Tyrrell, M.2
  • 18
    • 0036588733 scopus 로고    scopus 로고
    • Violence at work: a major radiographic issue
    • Healy J., Brennan P.C., Costelloe J.P. Violence at work: a major radiographic issue. Radiography 2002, 8:85-90.
    • (2002) Radiography , vol.8 , pp. 85-90
    • Healy, J.1    Brennan, P.C.2    Costelloe, J.P.3
  • 19
    • 0037714544 scopus 로고    scopus 로고
    • The lived experience of violence in accident and emergency
    • Hislop E., Melby V. The lived experience of violence in accident and emergency. Accident and Emergency Nursing 2003, 11:5-11.
    • (2003) Accident and Emergency Nursing , vol.11 , pp. 5-11
    • Hislop, E.1    Melby, V.2
  • 20
    • 0037358615 scopus 로고    scopus 로고
    • Differences between patient and staff perceptions of aggression in mental health units
    • Ilkiw-Lavalle O., Grenyer B.F.S. Differences between patient and staff perceptions of aggression in mental health units. Psychiatric Services 2003, 54:389-393.
    • (2003) Psychiatric Services , vol.54 , pp. 389-393
    • Ilkiw-Lavalle, O.1    Grenyer, B.F.S.2
  • 21
    • 33748603160 scopus 로고    scopus 로고
    • Violence and aggression in the emergency department
    • James A., Madeley R., Dove A. Violence and aggression in the emergency department. Emergency Medicine Journal 2006, 23(6):431-434.
    • (2006) Emergency Medicine Journal , vol.23 , Issue.6 , pp. 431-434
    • James, A.1    Madeley, R.2    Dove, A.3
  • 24
    • 79958801082 scopus 로고    scopus 로고
    • Interventions for preventing and managing aggressive patients admitted to an acute hospital setting: a systematic review
    • Kynoch K., Wu C.J., Chang A.M. Interventions for preventing and managing aggressive patients admitted to an acute hospital setting: a systematic review. Worldviews on Evidence-Based Nursing 2011, 8:76-86.
    • (2011) Worldviews on Evidence-Based Nursing , vol.8 , pp. 76-86
    • Kynoch, K.1    Wu, C.J.2    Chang, A.M.3
  • 25
    • 38049115475 scopus 로고    scopus 로고
    • Personnel exposure to violence in hospital emergency wards: a routine activity approach
    • Landau S.F., Bendalak Y. Personnel exposure to violence in hospital emergency wards: a routine activity approach. Aggressive Behavior 2008, 34:88-103.
    • (2008) Aggressive Behavior , vol.34 , pp. 88-103
    • Landau, S.F.1    Bendalak, Y.2
  • 26
    • 84862679312 scopus 로고    scopus 로고
    • Violence in the emergency department: an ethnographic study (part II)
    • Lau J.B.C., Magarey J., Wiechula R. Violence in the emergency department: an ethnographic study (part II). International Emergency Nursing 2012, 20:126-132.
    • (2012) International Emergency Nursing , vol.20 , pp. 126-132
    • Lau, J.B.C.1    Magarey, J.2    Wiechula, R.3
  • 27
    • 22544453598 scopus 로고    scopus 로고
    • Constant or special observations of inpatients presenting a risk of aggression or violence: nurses' perceptions of the rules of engagement
    • MacKay I., Paterson B., Cassells C. Constant or special observations of inpatients presenting a risk of aggression or violence: nurses' perceptions of the rules of engagement. Journal of Psychiatric & Mental Health Nursing 2005, 12:464-471.
    • (2005) Journal of Psychiatric & Mental Health Nursing , vol.12 , pp. 464-471
    • MacKay, I.1    Paterson, B.2    Cassells, C.3
  • 28
    • 84860322002 scopus 로고    scopus 로고
    • Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
    • Magnavita N., Heponiemi T. Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study. BMC Health Services Research 2012, 12(1).
    • (2012) BMC Health Services Research , vol.12 , Issue.1
    • Magnavita, N.1    Heponiemi, T.2
  • 29
    • 0033203565 scopus 로고    scopus 로고
    • Factors associated with victimization of personnel in emergency departments
    • Mayer B.W., Smith F.B., King C.A. Factors associated with victimization of personnel in emergency departments. Journal of Emergency Nursing 1999, 25:361-366.
    • (1999) Journal of Emergency Nursing , vol.25 , pp. 361-366
    • Mayer, B.W.1    Smith, F.B.2    King, C.A.3
  • 30
    • 33750433544 scopus 로고    scopus 로고
    • Emergency department Communication Officer: Response to consumer demand
    • Meek R., Torsello S. Emergency department Communication Officer: Response to consumer demand. EMA- Emergency Medicine Australasia 2006, 18:464-470.
    • (2006) EMA- Emergency Medicine Australasia , vol.18 , pp. 464-470
    • Meek, R.1    Torsello, S.2
  • 32
    • 0030637438 scopus 로고    scopus 로고
    • Why are you waiting? Formulating an information pamphlet for use in an accident and emergency department
    • Nelson D., Coleman K., Walker J. Why are you waiting? Formulating an information pamphlet for use in an accident and emergency department. Accident and Emergency Nursing 1997, 5:39-41.
    • (1997) Accident and Emergency Nursing , vol.5 , pp. 39-41
    • Nelson, D.1    Coleman, K.2    Walker, J.3
  • 33
    • 33748951580 scopus 로고    scopus 로고
    • Examination of incidents of workplace verbal abuse against nurses
    • Oztunc G. Examination of incidents of workplace verbal abuse against nurses. Journal of Nursing Care Quality 2006, 21:360-365.
    • (2006) Journal of Nursing Care Quality , vol.21 , pp. 360-365
    • Oztunc, G.1
  • 34
    • 78650574942 scopus 로고    scopus 로고
    • Patient-related violence at triage: a qualitative descriptive study
    • Pich J., Hazelton M., Sundin D., Kable A. Patient-related violence at triage: a qualitative descriptive study. International Emergency Nursing 2011, 19(1):12-19.
    • (2011) International Emergency Nursing , vol.19 , Issue.1 , pp. 12-19
    • Pich, J.1    Hazelton, M.2    Sundin, D.3    Kable, A.4
  • 36
    • 84857258335 scopus 로고    scopus 로고
    • Verbal and physical violence on nurses in hospitals of Babol university of medical sciences
    • Rafati R.M., Zabihi A., Hosseini S.J. Verbal and physical violence on nurses in hospitals of Babol university of medical sciences. HAYAT 2011, 17(2):1-11.
    • (2011) HAYAT , vol.17 , Issue.2 , pp. 1-11
    • Rafati, R.M.1    Zabihi, A.2    Hosseini, S.J.3
  • 37
    • 0034133196 scopus 로고    scopus 로고
    • Aggression and violence in health care professions
    • Rippon T.J. Aggression and violence in health care professions. Journal of Advanced Nursing 2000, 31:452-460.
    • (2000) Journal of Advanced Nursing , vol.31 , pp. 452-460
    • Rippon, T.J.1
  • 38
    • 0031157798 scopus 로고    scopus 로고
    • A survey of violence toward nursing staff in one large Irish Accident and Emergency Department
    • Rose M. A survey of violence toward nursing staff in one large Irish Accident and Emergency Department. Journal of Emergency Nursing 1997, 23:214-219.
    • (1997) Journal of Emergency Nursing , vol.23 , pp. 214-219
    • Rose, M.1
  • 39
    • 84855203143 scopus 로고    scopus 로고
    • A survey of violence against staff working in the emergency department in Ankara, Turkey
    • Talas M.S., Kocaöz S., Akgüç S. A survey of violence against staff working in the emergency department in Ankara, Turkey. Asian Nursing Research 2011, 5:197-203.
    • (2011) Asian Nursing Research , vol.5 , pp. 197-203
    • Talas, M.S.1    Kocaöz, S.2    Akgüç, S.3
  • 40
    • 58149393117 scopus 로고    scopus 로고
    • Managing rural emergency department overcrowding
    • Van Vonderen M.L. Managing rural emergency department overcrowding. Journal of Trauma Nursing 2008, 15:112-117.
    • (2008) Journal of Trauma Nursing , vol.15 , pp. 112-117
    • Van Vonderen, M.L.1
  • 41
    • 33751247339 scopus 로고    scopus 로고
    • Zero tolerance: a policy in conflict with current opinion on aggression and violence management in health care
    • Wand T.C., Coulson K. Zero tolerance: a policy in conflict with current opinion on aggression and violence management in health care. Australasian Emergency Nursing Journal 2006, 9:163-170.
    • (2006) Australasian Emergency Nursing Journal , vol.9 , pp. 163-170
    • Wand, T.C.1    Coulson, K.2
  • 42
    • 77955968756 scopus 로고    scopus 로고
    • Perceived aggression towards nurses: study in two Italian health institutions
    • Zampieron A., Galeazzo M., Turra S., Buja A. Perceived aggression towards nurses: study in two Italian health institutions. Journal of Clinical Nursing 2010, 19:2329-2341.
    • (2010) Journal of Clinical Nursing , vol.19 , pp. 2329-2341
    • Zampieron, A.1    Galeazzo, M.2    Turra, S.3    Buja, A.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.