Emergency department workers' perceptions of security officers' effectiveness during violent events

Work

Volumn 42, Issue 1, 2012, Pages 21-27

  Gillespie, Gordon Lee ^a   Gates, Donna M ^a   Miller, Margaret ^a   Howard, Patricia Kunz ^b  

^a UNIVERSITY OF CINCINNATI   (United States)

^b UNIVERSITY OF KENTUCKY MEDICAL CENTER   (United States)

Author keywords

emergency department; pediatrics; security officers; Workplace violence

Indexed keywords

ADULT; ARTICLE; EMERGENCY HEALTH SERVICE; EXERCISE; FEMALE; HEALTH SERVICE; HOSPITAL; HUMAN; MALE; MANPOWER; MEDICAL STAFF; MIDDLE AGED; OCCUPATIONAL HEALTH SERVICE; ORGANIZATION AND MANAGEMENT; PERCEPTION; PERSONNEL MANAGEMENT; PROFESSIONAL STANDARD; PSYCHOLOGICAL ASPECT; QUALITATIVE RESEARCH; SAFETY; STANDARD; STATISTICS; UNITED STATES; UTILIZATION REVIEW; VIOLENCE; WORKPLACE;

ADULT; EMERGENCY SERVICE, HOSPITAL; FEMALE; HOSPITALS, PEDIATRIC; HUMANS; MALE; MEDICAL STAFF, HOSPITAL; MIDDLE AGED; MIDWESTERN UNITED STATES; OCCUPATIONAL HEALTH SERVICES; PERSONNEL STAFFING AND SCHEDULING; PROFESSIONAL ROLE; QUALITATIVE RESEARCH; RESTRAINT, PHYSICAL; SAFETY MANAGEMENT; SECURITY MEASURES; SOCIAL PERCEPTION; URBAN HEALTH SERVICES; VIOLENCE; WORKPLACE;

EID: 84864601875     PISSN: 10519815     EISSN: None     Source Type: Journal    
DOI: 10.3233/WOR-2012-1327     Document Type: Article

References (31)

1. R. F. AbuAlRub, M. F. Khalifa and M. B. Habbib, Workplace violence among Iraqi hospital nurses, J Nurs Scholarship 39 (2007), 281-288.
2. U. Ayranci, C. Yenilmez, Y. Balci and C. Kaptanoglu, Identification of violence in Turkish health care settings, J Interpersonal Violence, 21 (2006), 276-296.
3. D. Camerino, M. Estryn-Behar, P. M. Conway, B. I. van Der Heijdend and H.-M. Hasselhorn, Work-related factors and violence among nursing staff in the European NEXT study: A longitudinal cohort study, International Journal of Nursing Studies 45 (2008), 35-50.
4. F. S. Erg̈un and A. Karadakovan, Violence towards nursing staff in emergency departments in one Turkish city, Int Nurs Rev 52 (2005), 154-160.
5. H. Erkol, M. R. G+kdogan, Z. Erkol and B. Boz, Aggression and violence towards health care providers: A problem in Turkey? J Forensic & Legal Med 14 (2007), 423-428.
6. C.M. B. Fernandes, F. Bouthillette, J.M. Raboud, L. Bullock, C. F. Moore, J. M. Christenson et al., Violence in the emergency department: A survey of health care workers, Canadian Med Assoc J 161 (1999), 1245-1248.
7. P. Ferrinho, A. Biscaia, I. Fronteira, I. Craveiro, A. R. Antunes, C. Conceicao et al., Patterns of perceptions of workplace violence in the Portuguese health care sector, Human Res Health 1 (2003), Article 1. Retrieved from http://www.humanresources-health.com/content/1/1/11.
8. D. M. Gates, C. S. Ross and L. McQueen, Violence against emergency department workers, J EmergMed 31 (2006), 331-337.
9. K. L. Hesketh, S.M.Duncan, C.A. Estabrooks,M. A. Reimer, P. Giovannetti, K. Hyndman et al., Workplace violence in Alberta and British Columbia hospitals, Health Policy 63 (2003), 311-321.
10. T. Kowalenko, B. L. Walters, R. K. Khare and S. Compton, Workplace violence: A survey of emergency physicians in the state of Michigan, Ann Emerg Med 46 (2005), 142-147.
11. Y.-H. Lin and H.-E. Liu, The impact of workplace violence on nurses in South Taiwan, Int J Nurs Studies 42 (2005), 773-778.
12. H. Tolhurst, L. Baker, G. Murray, P. Bell, A. Sutton and S. Dean, Rural general practitioner experience of work-related violence in Australia, Australian J Rural Health 11 (2003), 231-236.
13. Occupational Safety and Health Administration, OSH Act of 1970 (2004). Retrieved from http://www.osha.gov/pls/oshaweb/owadisp.show document?p table=OSHACT&p id= 2743.
14. J. Gacki-Smith, A. M. Juarez, L. Boyett, C. Homeyer, L. Robinson and S. L.MacLean, Violence against nursesworking in US emergency departments, J Nurs Admin 39 (2009), 340-349.
15. D. Gates, G. Gillespie, C. Smith, J. Rode, T. Kowalenko and B. Smith, Using action research to plan a violence prevention program for emergency departments, J EmergNurs 37 (2011), 32-39.
16. M. Catlette, A descriptive study of the perceptions of workplace violence and safety strategies of nurses working in level I trauma centers, J Emerg Nurs 31 (2005), 519-525.
17. J. Crilly, W. Chaboyer and D. Creedy, Violence towards emergency department nurses by patients, Accident & Emerg Nurs 12 (2004), 67-73.
18. S. G. Gerberich, T. R. Church, P.M.McGovern, H. D.Hansen, N.M. Nachreiner, M. S. Geissner et al., Risk factors for workrelated assaults on nurses, Epidemiology 16 (2005), 704-409.
19. S. S. Lee, S. G. Gerberich, L. A. Waller, A. Anderson and P. McGovern, Work-related assault injuries among nurses, Epidemiology 10 (1999), 685-691.
20. N. M. Nachreiner, S. G. Gerberich, P. M. McGovern, T. R. Church, H. E. Hansen, M. S. Geisser et al., Impact of training on work-related assault, Res Nurs & Health 28 (2005), 67-78.
21. C. Peek-Asa, L. Cubbin and K. Hubbell, Violent events and security programs inCalifornia emergency departments before and after the 1993 Hospital Security Act, J Emerg Nurs 28 (2002), 420-426.
22. G. L. Gillespie, D. M. Gates, M. Miller and P. K. Howard, Violence against healthcare workers in a pediatric emergency department, Adv Emerg Nurs J 32 (2010), 68-82.
23. G. Brock, V. Gurekas, A. F. Gelinas and K. Rollin, Use of a "secure room" and a security guard in the management of the violent, aggressive or suicidal patient in a rural hospital: A 3-year audit, Canadian J Rural Med 14 (2009), 16-20.
24. M. A. Downes, P. Healy, C. B. Page, J. L. Bryant and G. K. Isbister, Structured team approach to the agitated patient in the emergency department: Original research, Emerg Med Australasia 21 (2009), 196-202.
25. E. Spratley, A. Johnson, J. Sochalski, M. Fritz andW. Spencer, The registered nurse population: Findings from the National Sample Survey of Registered Nurses, (2002). Retrieved from ftp://ftp.hrsa.gov/bhpr/rnsurvey2000/ rnsurvey00.pdf.
26. J. D. Blando, K. McGreevy, E. O'Hagan, K. Worthington, D. Valiante, M. Nocera and C. Peek-Asa, Emergency department security programs, community crime, and employee assaults, J EmergMed, in press.
27. M. J. Bliss, J. Emshoff, C. A. Buck and S. A. Cook, Parents' perceptions of causes of and solutions for school violence: Implications for policy, J Prim Prev 27 (2006), 265-280.
28. C. Webster-Stratton and T. Taylor, Nipping early risk factors in the bud: Preventing substance abuse, delinquency, and violence in adolescence through interventions targeted at young children (0-8 years), Prev Science 2 (2001), 165-192.
29. J. D. Leary, E. M. Brennan and H. E. Briggs, The African American Adolescent Respect Scale: Ameasure of a prosocial attitude, Res Social Work Pract 15 (2005), 462-469.
30. J. Drury, Adolescent communication with adults in authority, J Lang & Social Psych 22 (2003), 66-73.
31. E. Meserve and N. B. Williams. Basic training manual for security officers: A program of the International Association for Healthcare Security and Safety. 5th ed. Glendale Heights (IL): Author; 2007.