Communication; Emergency medicine; Information dissemination; Patient satisfaction; Videotape
Indexed keywords
ARTICLE;
COMMUNICATION PROTOCOL;
CONSUMER;
EMERGENCY WARD;
HUMAN;
HUMAN EXPERIMENT;
MEDICAL INFORMATION SYSTEM;
NORMAL HUMAN;
PATIENT CARE;
PATIENT SATISFACTION;
PRIORITY JOURNAL;
VIDEORECORDING;
WAITING ROOM;
ADULT;
CONSUMER PARTICIPATION;
CROSS-SECTIONAL STUDIES;
EMERGENCY SERVICE, HOSPITAL;
FEMALE;
HUMANS;
INFORMATION DISSEMINATION;
MALE;
MIDDLE AGED;
VIDEO RECORDING;
Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001
Taylor David McD, Wolfe RS, Cameron PA. Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001. Med. J. Aust. 2004; 181: 31-5.
ED information: Does it affect patients perception and satisfaction about the care given in an ED?
Kologlu M, Agalar F, Cakmakci M. ED information: does it affect patients perception and satisfaction about the care given in an ED? Eur. J. Emerg Med. 1999; 6: 245-8.
Why are you waiting? Formulating an information pamphlet for use in an accident and emergency department
Nelson D, Coleman K, Walker J. Why are you waiting? Formulating an information pamphlet for use in an accident and emergency department. Accid. Emerg. Nurs. 1997; 5: 39-41.
The Ottawa Charter for Health Promotion. Ottawa, November Available from [Accessed 8 February 2005]
The Ottawa Charter for Health Promotion. First International Conference on Health Promotion, Ottawa, November 1986. Available from URL: http://www.who.International/hpr/NPH/docs/ottawa_charter_hp.pdf [Accessed 8 February 2005].