A technology-organisation-environment (TOE)-based m-business value instrument

International Journal of Mobile Communications

Volumn 12, Issue 1, 2014, Pages 78-101

  Picoto, Winnie Ng ^a   Bélanger, France ^b   Palma Dos Reis, António ^a  

^a ISEG LISBON SCHOOL OF ECONOMICS AND MANAGEMENT   (Portugal)

^b VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

Author keywords

Business value; Mobile business; Mobile communications; Resource based view theory; Technology organisation environment framework

Indexed keywords

EID: 84894274805     PISSN: 1470949X     EISSN: 17415217     Source Type: Journal    
DOI: 10.1504/IJMC.2014.059240     Document Type: Article

References (54)

1. Anckar, B. and D'incau, D. (2002) 'Value creation in mobile commerce: findings from a consumer survey', Journal of Information Technology Theory and Application , Vol. 4, No. 1, pp.43-64.
2. Balocco, R., Mogre, R. and Toletti, G. (2009) 'Mobile internet and SMEs: a focus on the adoption', Industrial Management + Data Systems , Vol. 109, No. 2, pp.245-261.
3. Barnes, S.J. and Scornavacca, E. (2006) 'Wireless applications in New Zealand businesses: a strategic assessment', Journal of Computer Information Systems , Vol. 47, No. 1, pp.46-55.
4. Barney, J. (1991) 'Firm resources and sustained competitive advantage', Journal of Management , Vol. 17, No. 1, pp.99-120.
5. Basole, R.C. (2005) 'Mobilizing the enterprise: a conceptual model of transformational value and enterprise readiness', 26th ASEM National Conference Proceedings.
6. Bouwman, H., Vos, H.D. and Haaker, T. (2008) Mobile Service Innovation and Business Models , Springer-Verlag, Berlin.
7. Bryman, A. and Bell, E. (2003) Business Research Methods , Oxford University Press Inc., New York.
8. Chang, H.L. and Shaw, M.J. (2009) 'The business value of process sharing in supply chains: a study of RosettaNet', International Journal of Electronic Commerce , Vol. 14, No. 1, pp.115-145.
9. Chang, P.C. (2010) 'Drivers and moderators of consumer behaviour in the multiple use of mobile phones', International Journal of Mobile Communications , Vol. 8, No. 1, pp.88-105.
10. Clarke, I. (2001) 'Emerging value propositions for m-commerce', Journal of Business Strategies , Vol. 18 No. 2, pp.133-148.
11. Coursaris, C., Hassanein, K. and Head, M. (2008) 'Mobile technology and the value chain: participants, activities and value creation', International Journal of Business Science and Applied Management , Vol. 3, No. 3, pp.14-30.
12. Dholakia, N., Dholakia, R.R., Lehrer, M. and Kshetri, N. (2004) 'Global heterogeneity in the emerging m-commerce landscape', in Shi, N. (Ed.): Wireless Communications and Mobile Commerce , Idea Group Publishing, Hershey, PA, pp.1-22.
13. Fornell, C. and Larcker, D.F. (1981) 'Structural equation models with unobserved variables and measurement error: algebra and statistics', Journal of Marketing Research , Vol. 18, No. 3, pp.328-388.
14. Gebauer, J. and Shaw, M.J. (2004) 'Success factors and impacts of mobile business applications: results from a mobile e-procurement study', International Journal of Electronic Commerce , Vol. 8, No. 3, pp.19-41.
15. Gruhn, V., Kohler, A. and Klawes, R. (2007) 'Modeling and analysis of mobile business processes', Journal of Enterprise Information Management , Vol. 20, No. 6, pp.657-676.
16. Harris, P., Rettie, R. and Kwan, C.C. (2005) 'Adoption and usage of m-commerce: a cross-cultural comparison of Hong Kong and the United Kingdom', Journal of Electronic Commerce Research , Vol. 6, No. 3, pp.210-224.
17. Henseler, J., Ringle, C.M. and Sinkovics, R.R. (2009) 'The use of partial least squares path modeling in international marketing', in Sinkovics, R.R. and Ghauri, P.N. (Eds.): Advances in International Marketing , Bingley, Emerald.
18. Hsu, P.F., Kraemer, K.L. and Dunkle, D. (2006) 'Determinants of e-business use in US firms', International Journal of Electronic Commerce , Vol. 10, No. 4, pp.9-45.
19. Iacovou, C.L., Benbasat, I. and Dexter, A.S. (1995) 'Electronic data interchange and small organizations: adoption and impact of technology', MIS Quarterly , Vol. 19, No. 4, pp.465-485.
20. Khalifa, M. and Cheng, S.K.N. (2002) 'Adoption of mobile commerce: role of exposure', in Sprague Jr., R.H. (Ed.): Proceedings of the 35th Hawaii International Conference on System Sciences , IEEE Computer Society Press, Los Alamitos, CA.
21. Kuan, K.K.Y. and Chau, P.K.K. (2001) 'A perception-based model for EDI adoption in small business using a technology-organization-environment framework', Information and Management , Vol. 38, No. 8, pp.507-512.
22. Liang, T-P., Huang, C-W. and Yeh, Y-H. (2007) 'Adoption of mobile technology in business: a fit-viability model', Industrial Management & Data Systems , Vol. 107, No. 8, pp.1154-1169.
23. Mooney, J.G., Gurbaxani, V. and Kraemer, K.L. (1995) 'A process oriented framework for assessing the business value of information technology', Sixteenth Annual International Conference on Information Systems , Amsterdam, The Netherlands, pp.17-27.
24. Mort, G.S. and Drennan, J. (2005) 'Marketing m-services: establishing a usage benefit typology related to mobile user characteristics', Journal of Database Marketing & Customer Strategy Management , Vol. 12, No. 4, pp.327-341.
25. Oliveira, T. and Martins, M.F. (2011) 'Information technology adoption models at firm level: review of literature', The Electronic Journal Information Systems Evaluation , Vol. 13, No. 1, pp.123-134.
26. Pan, M.J. and Jang, W.Y. (2008) 'Determinants of the adoption of enterprise resource planning within the technology-organization-environment framework: Taiwan's communications industry', The Journal of Computer Information Systems , Vol. 48, No. 3, pp.94-102.
27. Pedersen, P.E. (2005) 'Adoption of mobile internet services: an exploratory study of mobile commerce early adopters', Journal of Organizational Computing and Electronic Commerce , Vol. 15, No. 2, pp.203-222.
28. Peltomaki, A., Hallikainen, P. and Tuunainen, V.K. (2009) A Stage Model for Evaluation of New Mobile Business Services , Ieee Computer Soc., Los Alamitos.
29. Peteraf, M.A. (1993) 'The cornerstones of competitive advantage: a resource-based', Strategic Management Journal , Vol. 14, No. 3, pp.179-191.
30. Picoto, W., Palma-dos-Reis, A. and Bélanger, F. (2010) 'How does mobile business create value for firms?', 2010 Ninth International Conference on Mobile Business/2010 Ninth Global Mobility Roundtable , IEEE Computer Society, Athens, pp.9-16.
31. Picoto, W.N., Bélanger, F. and Palma-dos-Reis, A. (2013) 'M-business organizational benefits and value: a qualitative study', Journal of Organization Computing and Electronic Commerce , Vol. 23, No. 4, pp.287-324.
32. Porter, M. and Millar, V. (1985) 'How information gives you competitive advantage', Havard Business Review , Vol. 63, No. 4, pp.149-160.
33. Raisinghani, M. (2002) 'Mobile commerce: transforming the vision into reality', Information Resources Management Journal , Vol. 15, No. 2, pp.3-5.
34. Ringle, C.M., Wende, S. and Will, A. (2005) SmartPLS 2. 0, www.smartpls.de
35. Rogers, E.M. (2003) Diffusion of Innovations , 5th ed., Free Press, New York.
36. Schierholz, R., Kolbe, L.M. and Brenner, W. (2007) 'Mobilizing customer relationship management: a journey from strategy to system design', Business Process Management Journal , Vol. 13, No. 6, p.830.
37. Sekaran, U. (2003) Research Methods for Business - A Skill Building Approach , 4th ed., John Wiley & Sons, Inc., New Jersey, USA.
38. Sheng, H., Nah, F.F.H. and Siau, K. (2005) 'Strategic implications of mobile technology: a case study using Value-Focused Thinking', Journal of Strategic Information Systems , Vol. 14, No. 3, pp.269-290.
39. Soares-Aguiar, A. and Palma-Dos-Reis, A. (2008) 'Why do firms adopt e-procurement systems? Using a logistic regression to empirically test a conceptual model', IEEE Transactions and Engineering Management , Vol. 55, No. 1, pp.120-133.
40. Straub, D. (1989) 'Validating instruments in MIS research', MIS Quarterly , Vol. 13, No. 2, pp.147-169.
41. Tallon, P.P., Kraemer, K.L. and Gurbaxani, V. (2000) 'Executives' perceptions of the business value of information technology: a process-oriented approach', Journal of Management Information Systems , Vol. 16, No. 4, pp.145-173.
42. Tarasewich, P., Nickerson, R.C. and Warkentin, M. (2002) 'Issues in mobile commerce', Communications of the Association for Information Systems , Vol. 8, pp.41-64.
43. Teo, H.H., Wei, K.K. and Benbasat, I. (2003) 'Predicting intention to adopt interorganizational linkages: an institutional perspective', MIS Quarterly , Vol. 27, No. 1, pp.19-49.
44. Tornatzky, L.G. and Fleischer, M. (1990) The Processes of Technological Innovation , Lexington Books, Lexington, MA.
45. Wang, Y-M., Wang, Y-S. and Yang, Y-F. (2010) 'Understanding the determinants of RFID adoption in the manufacturing industry', Technological Forecasting & Social Change , Vol. 77, pp.803-815.
46. Watson, R.T., Pitt, L.F., Berthon, P. and Zinkhan, G.M. (2002) 'U-commerce: expanding the universe of marketing', Journal of the Academy of Marketing Science , Vol. 30, No. 4, pp.333-347.
47. Wen-Jang, J. (2007) 'Effects of consumer-perceived convenience on shopping intention in mobile commerce: an empirical research', International Journal of E-Business Research , Vol. 3, No. 4, pp.33-48.
48. Westelius, A. and Valiente, P. (2006) 'Bringing the enterprise system to the front line: intertwining computerised and conventional communication at BT Europe', in Barnes, S. and Scornavacca, E. (Eds.): Unwired Business: Cases in Mobile Business , IRM Press, London.
49. Wong, Y.K. and Hsu, C.J. (2008) 'A confidence-based framework for business to consumer (b2c) mobile commerce adoption', Personal and Ubiquitous Computing , Vol. 12, No. 1, pp.77-84.
50. Wu, J-H. and Hisa, T-L. (2008) 'Developing e-business dynamic capabilities: an analysis of ecommerce innovation from I-, M-, to U-commerce', Journal of Organizational Computing and Electronic Commerce , Vol. 18, No. 2, pp.95-111.
51. Zand, F. (2011) Information Technology and Firm Performance - The Role of Innovation , PhD, Technical University of Delft.
52. Zhou, T. and Lu, Y.B. (2011) 'The effect of interactivity on the flow experience of mobile commerce user', International Journal of Mobile Communications , Vol. 9, No. 3, pp.225-242.
53. Zhu, K. and Kraemer, K. (2005) 'Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry', Information Systems Research , Vol. 16, No. 1, pp.61-84.
54. Zhu, K., Kraemer, K.L. and Xu, S. (2006) 'The process of innovation assimilation by firms in different countries: a technology diffusion perspective on e-business', Management Science , Vol. 52, No. 10, pp.1557-1576.