Exploring relationships among pharmacy service use, patronage motives, and patient satisfaction

Journal of the American Pharmacists Association

Volumn 53, Issue 4, 2013, Pages 382-389

  Patterson, Brandon J ^a   Doucette, William R ^a   Urmie, Julie M ^a   McDonough, Randal P ^b  

^a UNIVERSITY OF IOWA   (United States)

^b Towncrest Pharmacy   (United States)

Author keywords

Community pharmacy; Patient satisfaction; Patron loyalty; Patronage motives; Pharmacy services

Indexed keywords

AGED; ARTICLE; AWARENESS; CONSUMER ATTITUDE; CONTROLLED STUDY; CROSS-SECTIONAL STUDY; DRUG MARKETING; FEMALE; HEALTH CARE UTILIZATION; HOSPITAL DEPARTMENT; HUMAN; INTERNAL CONSISTENCY; MAJOR CLINICAL STUDY; MALE; PATIENT ATTITUDE; PATIENT SATISFACTION; PHARMACIST; PHARMACIST ATTITUDE; PHARMACY; PROFESSIONAL PRACTICE;

EID: 84890506628     PISSN: 15443191     EISSN: 15443450     Source Type: Journal    
DOI: 10.1331/JAPhA.2013.12100     Document Type: Article

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