Customers' expectations and satisfaction with a pharmacy not providing advanced cognitive services

Pharmacy World and Science

Volumn 28, Issue 6, 2006, Pages 374-376

  Gastelurrutia, Miguel Angel ^a,b   Gil De San Vicente, Olatz ^a   Erauncetamurgil, Olaia ^a   Odriozola, Igor ^a   Fernández Llimós, Fernando ^b  

^a Community Pharmacy ^*  (Spain)

^b UNIVERSITY OF GRANADA   (Spain)

Author keywords

Cognitive services; Community Pharmacy; Satisfaction; Services; Spain

Indexed keywords

ADULT; ARTICLE; CONSUMER; EXPECTATION; FEMALE; HUMAN; MALE; PHARMACY; QUESTIONNAIRE;

COMMUNITY PHARMACY SERVICES; FEMALE; HUMANS; MALE; PATIENT EDUCATION; PATIENT SATISFACTION; PHARMACISTS; QUALITY OF HEALTH CARE; QUESTIONNAIRES; SPAIN; WAITING LISTS;

EID: 33846706118     PISSN: 09281231     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11096-006-9049-z     Document Type: Article

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