Chains and ecologies: Methodological notes toward a communicative- mediational model of technologically mediated writing

ACM SIGDOC 2006 - Proceedings of the 24th ACM International Conference on Design of Communication

Volumn , Issue , 2006, Pages 43-50

  Spinuzzi, Clay ^a   Hart Davidson, William ^b   Zachry, Mark ^c  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

^c UNIVERSITY OF WASHINGTON   (United States)

Author keywords

communicative event models; genre ecologies; qualitative research; writing

Indexed keywords

EVENT MODEL; EXCHANGE OF INFORMATION; GENRE ECOLOGY; KNOWLEDGE WORK; METHODOLOGICAL FRAMEWORKS; NONSEQUENTIAL; QUALITATIVE RESEARCH; SERIAL CHAINS;

CHAINS; ECOLOGY; KNOWLEDGE MANAGEMENT; TECHNICAL WRITING;

SPEECH COMMUNICATION;

EID: 84889576428     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1166324.1166336     Document Type: Conference Paper

References (53)

1. ALLEN, D. Getting things done: The art of stress-free productivity. Penguin Books, New York, 2003.
2. BATESON, G. Mind and nature: A necessary unity. E.P. Dutton, New York, 1979.
3. BAZERMAN, C. Systems of genre and the enactment of social intentions. In Genre and the new rhetoric, A. Freedman and P. Medway, Eds. Taylor & Francis, London; Bristol, PA, 1994, pp. 79-99.
4. BEYER, H., AND HOLTZBLATT, K. Contextual design: Defining customer-centered systems. Morgan Kaufmann Publishers, Inc., San Francisco, 1998.
5. BØDKER, S., AND ANDERSEN, P. B. Complex mediation. Human-Computer Interaction 20 (2005), 353-402.
6. CALLON, M. Writing and (re)writing devices as tools for managing complexity. In Complexities: Social studies of knowledge practices, J. Law and A. Mol, Eds. Duke University Press, Durham, 2002, pp. 191-217.
7. COLE, M. Cultural psychology: A once and future discipline. Belknap Press of Harvard University Press, Cambridge, MA, 1996.
8. COVEY, S. R. The seven habits of highly effective people. Free Press, New York, 1990.
9. DELEUZE, G., AND GUATTARI, F. A thousand plateaus: Capitalism and schizophrenia. University of Minnesota Press, Minneapolis, 1987.
10. DEVITT, A. J. Intertextuality in tax accounting: Generic, referential, and functional. In Textual dynamics of the professions: Historical and contemporary studies of writing in professional communities, C. Bazerman and J. G. Paradis, Eds. University of Wisconsin Press, Madison, WI, 1991, pp. 336-357.
11. EHN, P. Work-oriented design of computer artifacts. Lawrence Erlbaum Associates, Hillsdale, NJ, 1989.
12. ENGESTRÖM, Y. Interobjectivity, ideality, and dialectics. Mind, Culture, and Activity 3, 4 (1996), 259-265.
13. ENGESTRÖM, Y., ENGESTRÖM, R., AND KÄRKKÄINEN, M. Polycontextuality and boundary crossing in expert cognition: Learning and problem solving in complex work activities. Learning and Instruction 5 (1995), 319-336.
14. ENGESTRÖM, Y., ENGESTRÖM, R., AND VÄHÄÄHO, T. When the center does not hold: The importance of knotworking. In Activity theory and social practice, S. Chaiklin, M. Hedegaard, and U. J. Jensen, Eds. Aarhus University Press, Aarhus, 1999, pp. 345-374.
15. FREEDMAN, A., AND SMART, G. Navigating the current of economic policy: Written genres and the distribution of cognitive work at a financial institution. Mind, Culture, and Activity 4, 4 (1997), 238-255.
16. GEISLER, C., BAZERMAN, C., DOHENY-FARINA, S., GURAK, L., HAAS, C., JOHNSON-EILOLA, J., KAUFER, D. S., LUNSFORD, A., MILLER, C. R., WINSOR, D., AND YATES, J. Itext: Further directions for research on the relationship between information technology and writing. Journal of Business and Technical Communication 15, 3 (2001), 269-308.
17. GLESNE, C. Becoming qualitative researchers: An introduction, vol. 2nd. Allyn & Bacon, New York, 1998.
18. HAAS, C. On the relationship between old and new technologies. Computers and Composition 16, 2 (1999), 209-228.
19. HARRISON, T. M., AND ZAPPEN, J. Methodological and theoretical frameworks for the design of community information systems. Journal of Computer-Mediated Communication 8, 3 (April 2003).
20. HART-DAVIDSON, W. Modeling document-mediated interaction. In ACM SIGDOC 2002 Conference Proceedings. ACM, Inc., New York, 2002, pp. 60-71.
21. HART-DAVIDSON, W. Seeing the project: Mapping patterns of intra-team communication events. In ACM SIGDOC 2003 Conference Proceedings. ACM, Inc., New York, 2003, pp. 28-34.
22. JOHNSON-EILOLA, J. Datacloud: Expanding the roles and locations of information. In Proceedings of the 19th annual international conference on Computer documentation (2001), ACM Press, pp. 47-54.
23. JOHNSON-EILOLA, J. Datacloud: Toward a new theory of online work. Hampton Press, Cresskill, NJ, 2005.
24. LATOUR, B. Pandora's hope: Essays on the reality of science studies. Harvard University Press, Cambridge, MA, 1999.
25. LATOUR, B., MAUGUIN, P., AND TEIL, G. A note on socio-technical graphs. Social Studies of Science 22 (1992), 33-57.
26. LAW, J. After method: Mess in social science research. Routledge, New York, 2004.
27. MILLER, C. R. Genre as social action. Quarterly Journal of Speech 70 (1984), 157-178.
28. MIREL, B. Writing and database technology: Extending the definition of writing in the workplace. In Electronic literacies in the workplace: Technologies of writing, P. Sullivan and J. Dautermann, Eds. National Council of Teachers of English, Urbana, Ill., 1996, pp. 91-112.
29. MOL, A. The body multiple: Ontology in medical practice. Duke University Press, Durham, 2002.
30. NARDI, B. A., AND O'DAY, V. L. Information ecologies: Using technology with heart. MIT Press, Cambridge, MA, 1999.
31. NARDI, B. A., WHITTAKER, S., AND SCHWARZ, H. NetWORKers and their activity in intensional networks. Computer Supported Cooperative Work 11 (2002), 205-242.
32. PRIOR, P., AND SHIPKA, J. Chronotopic lamination: Tracing the contours of literate activity, 2003.
33. RUSSELL, D. R. Rethinking genre in school and society: An activity theory analysis. Written Communication 14, 4 (1997), 504-554.
34. SLATTERY, S. Technical writing as textual coordination: An argument for the value of writers' skill with information technology. Technical Communication 52, 3 (August 2005), 353-360.
35. SPINUZZI, C. Modeling genre ecologies. In Proceedings of the 20th annual international conference on computer documentation (2002), ACM Press, pp. 200-207.
36. SPINUZZI, C. Toward a hermeneutic understanding of programming languages. Currents in Electronic Literacy 6. Available: http://currents.cwrl.utexas.edu/ spring02/spinuzzi.html (2002).
37. SPINUZZI, C. Compound mediation in software development: Using genre ecologies to study textual artifacts, 2003.
38. SPINUZZI, C. Knowledge circulation in a telecommunications company: A preliminary survey. In Proceedings of the 21st annual international conference on Documentation (2003), ACM Press, pp. 178-183.
39. SPINUZZI, C. Tracing genres through organizations: A sociocultural approach to information design. MIT Press, Cambridge, MA, 2003.
40. SPINUZZI, C. Four ways to investigate assemblages of texts: Genre sets, systems, repertoires, and ecologies. In SIGDOC '04: Proceedings of the 22nd annual international conference on Design of communication (New York, NY, USA, 2004), ACM Press, pp. 110-116.
41. SPINUZZI, C. Lost in the translation: Shifting claims in the migration of a research technique. Technical Communication Quarterly 14, 4 (2005), 411-446.
42. SPINUZZI, C. The methodology of participatory design. Technical Communication 52, 2 (2005), 163-174.
43. SPINUZZI, C., AND ZACHRY, M. Genre ecologies: An open-system approach to understanding and constructing documentation. ACM J. Comput. Doc. 24, 3 (2000), 169-181.
44. SUCHMAN, L. A. Making work visible. Communications of the ACM 38, 9 (1995), 56-64.
45. SULLIVAN, P., AND PORTER, J. E. Opening spaces: Writing technologies and critical research practices. New directions in computers and composition studies. Ablex Pub. Corp., Greenwich, CT, 1997.
46. SWARTS, J. Textual grounding: How people turn texts into tools. Journal of Technical Writing and Communication 34, 1&2 (2004), 67-89.
47. VYGOTSKY, L. S. Mind in society: The development of higher psychological processes. Harvard University Press, Cambridge, 1978.
48. WITTE, S. P. Context, text, intertext: Toward a constructivist semiotic of writing. Written Communication (1992), 237-308.
49. WOLFE, J. Annotation technologies: A software and research review. Computers and Composition, 19 (2002), 471-497.
50. YATES, J., AND ORLIKOWSKI, W. Genre systems: Structuring interaction through communicative norms. Journal of Business Communication 39, 1 (2002), 13-35.
51. ZACHRY, M. Communicative practices in the workplace: A historical examination of genre development. Journal of Technical Writing and Communication (2000), 57-79.
52. ZACHRY, M. The ecology of an online education site in professional communication. In Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation (2000), IEEE Educational Activities Department, pp. 433-442.
53. ZUBOFF, S., AND MAXMIN, J. The support economy: Why corporations are failing individuals and the next episode of capitalism. Penguin Books, New York, 2004.