Real-time feedback and booking behavior in the hospitality industry: Moderating the balance between imperfect judgment and imperfect prescription

Journal of Operations Management

Volumn 31, Issue 1-2, 2013, Pages 62-71

  Bendoly, Elliot ^a  

^a EMORY UNIVERSITY   (United States)

Author keywords

Arousal; Behavioral operations; Biometrics; Revenue management; Stress

Indexed keywords

BIOMETRICS; COSTS; MANAGEMENT; STRESSES;

AROUSAL; BEHAVIORAL OPERATIONS; HOSPITALITY INDUSTRY; LABORATORY EXPERIMENTS; PERFORMANCE FEEDBACK; PERFORMANCE MEASURE; PHYSIOLOGICAL MARKERS; REVENUE MANAGEMENT;

ECONOMICS;

EID: 84885955241     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2012.06.003     Document Type: Article

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