Technological dimension of customer relationship management

Indian Journal of Science and Technology

Volumn 4, Issue 11, 2011, Pages 1565-1572

  Hashemzadeh, Gholam Reza ^a   Khaksar, Seyed Mohammad Sadeq ^b   Nawaser, Khaled ^c   Jahanshahi, Asghar Afshar ^c  

^a ISLAMIC AZAD UNIVERSITY   (Iran)

^b UNIVERSITY OF SISTAN AND BALUCHESTAN   (Iran)

^c UNIVERSITY OF PUNE   (India)

Author keywords

Customer relationship management; Customer satisfaction; Customer value; Technology

Indexed keywords

EID: 84884312686     PISSN: 09746846     EISSN: 09745645     Source Type: Journal    
DOI: 10.17485/ijst/2011/v4i11/30288     Document Type: Article

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