-
1
-
-
10644225410
-
The design of functional (totalcare) products
-
Alonso-Rasgado, T./Thompson, G./Elfström, B.-O. (2004): The design of functional (totalcare) products, Journal of Engineering Design, vol. 15, no. 6, 515-540.
-
(2004)
Journal of Engineering Design
, vol.15
, Issue.6
, pp. 515-540
-
-
Alonso-Rasgado, T.1
Thompson, G.2
Elfström, B.-O.3
-
2
-
-
70349213748
-
The servitization of manufacturing. A review of literature and reflection on future challenges
-
Baines, T./Lightfoot, H./Benedettini, O./Kay, J. (2009): The servitization of manufacturing. A review of literature and reflection on future challenges, Journal of Manufacturing Technology Management, vol. 20, no. 5, 547-567.
-
(2009)
Journal of Manufacturing Technology Management
, vol.20
, Issue.5
, pp. 547-567
-
-
Baines, T.1
Lightfoot, H.2
Benedettini, O.3
Kay, J.4
-
3
-
-
80054933037
-
Servitization within manufacturing. Exploring the provision of advanced services and their impact on vertical integration
-
Baines T./Lightfoot, H./Smart P. (2011): Servitization within manufacturing. Exploring the provision of advanced services and their impact on vertical integration, Journal of Manufacturing Technlogy Management, vol. 22, no. 7, 947-954.
-
(2011)
Journal of Manufacturing Technlogy Management
, vol.22
, Issue.7
, pp. 947-954
-
-
Baines, T.1
Lightfoot, H.2
Smart, P.3
-
4
-
-
84883320537
-
Attitude of Hungarian companies towards challenges created by EU accession
-
Balaton, K. (2005): Attitude of Hungarian companies towards challenges created by EU accession, Journal for East European Management Studies, vol. 10, no. 3, 247-258.
-
(2005)
Journal for East European Management Studies
, vol.10
, Issue.3
, pp. 247-258
-
-
Balaton, K.1
-
5
-
-
84858262059
-
Managing supply chains in extreme conditions: A conceptual framework for servitized environments
-
paper presented at the, Gothenburg, Sweden
-
Bastl, M./Johnson, M./Evans, E. (2009): Managing supply chains in extreme conditions: a conceptual framework for servitized environments, paper presented at the 16th EurOMA Conference, Gothenburg, Sweden.
-
(2009)
16th EurOMA Conference
-
-
Bastl, M.1
Johnson, M.2
Evans, E.3
-
6
-
-
19644362881
-
A manufacturer becoming service provider-challenges and a paradox
-
Brax, S. (2005): A manufacturer becoming service provider-challenges and a paradox, Managing Service Quality, vol. 15, no. 2, 142-155.
-
(2005)
Managing Service Quality
, vol.15
, Issue.2
, pp. 142-155
-
-
Brax, S.1
-
7
-
-
3843055635
-
Environmental performance as an operations objective
-
de Burgos Jimenez, J./Cespedes Lorente, J.J. (2001): Environmental performance as an operations objective, International Journal of Operations & Production Management, vol. 21, no. 1, 1553-1572.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.1
, pp. 1553-1572
-
-
de Burgos Jimenez, J.1
Cespedes Lorente, J.J.2
-
8
-
-
0002821778
-
The service factory
-
Chase R.B./Garvin, D.A. (1989): The service factory, Harvard Business Review, vol. 67, no. 4, 61-69.
-
(1989)
Harvard Business Review
, vol.67
, Issue.4
, pp. 61-69
-
-
Chase, R.B.1
Garvin, D.A.2
-
11
-
-
0011155527
-
Saturn's supply chain innovation: High value in after-sales services
-
Summer
-
Cohen, M.A./Cull, C./Lee, H.L./Willen, D. (2000): Saturn's supply chain innovation: high value in after-sales services, Sloan Management Review, Summer, 93-101.
-
(2000)
Sloan Management Review
, pp. 93-101
-
-
Cohen, M.A.1
Cull, C.2
Lee, H.L.3
Willen, D.4
-
12
-
-
33646748953
-
Winning in the aftermarket
-
May 2006
-
Cohen, M.A./Agrawal, N./Agrawal, V. (2006): Winning in the aftermarket, Harvard Business Review, May 2006, 129-138.
-
(2006)
Harvard Business Review
, pp. 129-138
-
-
Cohen, M.A.1
Agrawal, N.2
Agrawal, V.3
-
13
-
-
34047248725
-
An operations management view of the services and goods offering mix
-
Correa, H.L./Ellram, L.M./Scavarda, A.J./Cooper, M.C. (2007): An operations management view of the services and goods offering mix, International Journal of Operations & Production Management, vol. 27, no. 5, 444-463.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.5
, pp. 444-463
-
-
Correa, H.L.1
Ellram, L.M.2
Scavarda, A.J.3
Cooper, M.C.4
-
14
-
-
6944232131
-
Moving base into high-value integrated solutions: A value stream approach
-
Davies, A. (2004): Moving base into high-value integrated solutions: a value stream approach, Industrial and Corporate Change, vol. 13, no. 5, 727-756.
-
(2004)
Industrial and Corporate Change
, vol.13
, Issue.5
, pp. 727-756
-
-
Davies, A.1
-
15
-
-
33750964727
-
Charting a path toward integrated solutions
-
Davies, A./Brady, T./Hobday, M. (2006): Charting a path toward integrated solutions, MIT Sloan Management Review, vol. 47, no. 3, 39-48.
-
(2006)
MIT Sloan Management Review
, vol.47
, Issue.3
, pp. 39-48
-
-
Davies, A.1
Brady, T.2
Hobday, M.3
-
16
-
-
84883420206
-
Szolgáltatásmenedzsment Magyarországon a termelo{double acute} és szolgáltató vállalatoknál
-
Demeter, K. (2009): Szolgáltatásmenedzsment Magyarországon a termelo{double acute} és szolgáltató vállalatoknál, Vezetéstudomány, vol. 40, no. 2, 9-22.
-
(2009)
Vezetéstudomány
, vol.40
, Issue.2
, pp. 9-22
-
-
Demeter, K.1
-
18
-
-
0031185189
-
Proactive product service strategies-an application in the European health market
-
Frambach, R./Wels-Lips, I./Gündlach, A. (1997): Proactive product service strategies-an application in the European health market, Industrial Marketing Management, vol. 26, no. 4, 341-352.
-
(1997)
Industrial Marketing Management
, vol.26
, Issue.4
, pp. 341-352
-
-
Frambach, R.1
Wels-Lips, I.2
Gündlach, A.3
-
19
-
-
13844276921
-
Overcoming the service paradox in manufacturing industries
-
Gebauer, H./Fleisch, E./Friedli, T. (2005): Overcoming the service paradox in manufacturing industries, European Management Journal, vol. 23, no. 1, 14-26.
-
(2005)
European Management Journal
, vol.23
, Issue.1
, pp. 14-26
-
-
Gebauer, H.1
Fleisch, E.2
Friedli, T.3
-
20
-
-
33947160035
-
An investigation of the relationship between behavioural processes, motivation, investments in the service business and service revenue
-
Gebauer, H./Fleisch, E. (2007): An investigation of the relationship between behavioural processes, motivation, investments in the service business and service revenue, Industrial Marketing Management, vol. 36, no. 3, 337-348.
-
(2007)
Industrial Marketing Management
, vol.36
, Issue.3
, pp. 337-348
-
-
Gebauer, H.1
Fleisch, E.2
-
21
-
-
0003985476
-
Service Management and Marketing: Managing the moments of truth in service competition
-
Grönroos, C. (1990): Service Management and Marketing: managing the moments of truth in service competition, Lexington Books.
-
(1990)
Lexington Books.
-
-
Grönroos, C.1
-
22
-
-
20144364516
-
Shrinking core, expanding periphery: The relational architecture of high-performing organizations
-
Gulati, R./Kletter, D. (2005): Shrinking core, expanding periphery: the relational architecture of high-performing organizations, California Management Review, vol. 47, no. 3, 77-104.
-
(2005)
California Management Review
, vol.47
, Issue.3
, pp. 77-104
-
-
Gulati, R.1
Kletter, D.2
-
26
-
-
84986078945
-
New service development: A review of the literature and annotated bibliography
-
Johne, A./Storey, C. (1998): New service development: a review of the literature and annotated bibliography, European Journal of Marketing, vol. 32, no. 3/4, 184-251.
-
(1998)
European Journal of Marketing
, vol.32
, Issue.3-4
, pp. 184-251
-
-
Johne, A.1
Storey, C.2
-
27
-
-
45049084123
-
Supply chain management for servitized products: A multiindustry case study
-
Johnson, M./Mena, C. (2008): Supply chain management for servitized products: a multiindustry case study, International Journal of Production Economics, vol. 114, no. 1, 27-39.
-
(2008)
International Journal of Production Economics
, vol.114
, Issue.1
, pp. 27-39
-
-
Johnson, M.1
Mena, C.2
-
28
-
-
75149148583
-
Development of industrial service offerings: A process framework
-
Kindström, D./Kowalkowski, C. (2009): Development of industrial service offerings: a process framework, Journal of Service Management, vol. 20, no. 2, 156-172.
-
(2009)
Journal of Service Management
, vol.20
, Issue.2
, pp. 156-172
-
-
Kindström, D.1
Kowalkowski, C.2
-
29
-
-
78149248830
-
The relevance of service in European manufacturing industries
-
Lay, G./Copani, G./Jäger A./Biege S. (2010): The relevance of service in European manufacturing industries, Journal of Service Management, vol. 21, no. 5, 715-726.
-
(2010)
Journal of Service Management
, vol.21
, Issue.5
, pp. 715-726
-
-
Lay, G.1
Copani, G.2
Jäger, A.3
Biege, S.4
-
30
-
-
0001151276
-
Research in the process and content of manufacturing strategy
-
Leong, G.K./Snyder, D.L./Ward, P.T. (1990): Research in the process and content of manufacturing strategy, Omega, vol. 18, no. 2, 109-122.
-
(1990)
Omega
, vol.18
, Issue.2
, pp. 109-122
-
-
Leong, G.K.1
Snyder, D.L.2
Ward, P.T.3
-
31
-
-
41849140037
-
From products to services and back again: Towards a new service procurement logic
-
Lindberg, N./Nordin F. (2008): From products to services and back again: Towards a new service procurement logic, Industrial Marketing Management, vol. 37, 292-300.
-
(2008)
Industrial Marketing Management
, vol.37
, pp. 292-300
-
-
Lindberg, N.1
Nordin, F.2
-
32
-
-
77952595250
-
Challenges in transforming manufacturing organisations into product-service providers
-
Martinez, V./Bastl, M./Kingston, J./Evans, S. (2010): Challenges in transforming manufacturing organisations into product-service providers, Journal of Manufacturing Technology Management, vol. 21, no. 4, 449-469.
-
(2010)
Journal of Manufacturing Technology Management
, vol.21
, Issue.4
, pp. 449-469
-
-
Martinez, V.1
Bastl, M.2
Kingston, J.3
Evans, S.4
-
34
-
-
0012909322
-
Product services: From a service supporting the product to a service supporting the client
-
Mathieu, V. (2001): Product services: from a service supporting the product to a service supporting the client, Journal of Business and Industrial Marketing, vol. 16, no. 1, 39-58.
-
(2001)
Journal of Business and Industrial Marketing
, vol.16
, Issue.1
, pp. 39-58
-
-
Mathieu, V.1
-
35
-
-
8644290990
-
New service development: Learning from and with customers
-
Matthing, J./Sanden, B./Edvardsson, B. (2004): New service development: learning from and with customers, International Journal of Service Industry Management, vol. 15, no. 4, 479-498.
-
(2004)
International Journal of Service Industry Management
, vol.15
, Issue.4
, pp. 479-498
-
-
Matthing, J.1
Sanden, B.2
Edvardsson, B.3
-
36
-
-
41849129584
-
Moving from basic offerings to value-added solutions: Strategies, barriers and alignment
-
Matthyssens, P./Vandenbempt, K. (2008): Moving from basic offerings to value-added solutions: strategies, barriers and alignment, Industrial Marketing Management, vol. 37, no. 3, 316-328.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 316-328
-
-
Matthyssens, P.1
Vandenbempt, K.2
-
37
-
-
84937313687
-
A taxonomy of manufacturing strategies
-
Miller, J.G./Roth A.V. (1994): A taxonomy of manufacturing strategies, Management Science, vol. 40, no. 3, 285-304.
-
(1994)
Management Science
, vol.40
, Issue.3
, pp. 285-304
-
-
Miller, J.G.1
Roth, A.V.2
-
38
-
-
58149133974
-
The servitization of manufacturing: An analysis of global trends, konferencia-elo{double acute}adás
-
Ankara, Turkey
-
Neely, A. (2007): The servitization of manufacturing: an analysis of global trends, konferencia-elo{double acute}adás: 14th EurOMA Conference, Ankara, Turkey.
-
(2007)
14th EurOMA Conference
-
-
Neely, A.1
-
39
-
-
70350345486
-
Exploring the financial consequences of the servitization of manufacturing
-
Neely, A. (2008): Exploring the financial consequences of the servitization of manufacturing, Operations Management Research, vol. 1, no. 2, 103-118.
-
(2008)
Operations Management Research
, vol.1
, Issue.2
, pp. 103-118
-
-
Neely, A.1
-
40
-
-
0038245167
-
Managing the transition from products to services
-
Oliva, R./Kallenberg, R. (2003): Managing the transition from products to services, International Journal of Service Industry Management, vol. 14, no. 2, 160-172.
-
(2003)
International Journal of Service Industry Management
, vol.14
, Issue.2
, pp. 160-172
-
-
Oliva, R.1
Kallenberg, R.2
-
41
-
-
66249085213
-
The PSO triangle: Designing product, service and organization to create value
-
Pawar, K.S./Beltagui, A./Riedel, J.C.K.H. (2009): The PSO triangle: designing product, service and organization to create value, International Journal of Operations & Production Management, vol. 29, no. 5, 468-493.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.5
, pp. 468-493
-
-
Pawar, K.S.1
Beltagui, A.2
Riedel, J.C.K.H.3
-
42
-
-
77954847578
-
Concurrent and disconnected change programs: Strategies in support of servitization and the implementation of business partnering
-
Raja, J. Z/Green, S.D./Leiringer, R. (2010): Concurrent and disconnected change programs: strategies in support of servitization and the implementation of business partnering, Human Resource Management Journal, vol. 20, no. 3, 258-276.
-
(2010)
Human Resource Management Journal
, vol.20
, Issue.3
, pp. 258-276
-
-
Raja, J.Z.1
Green, S.D.2
Leiringer, R.3
-
43
-
-
43949104136
-
How to sell services more profitably?
-
May 2008
-
Reinartz, W./Ulaga, W. (2008): How to sell services more profitably?, Harvard Business Review, May 2008, 90-96.
-
(2008)
Harvard Business Review
, pp. 90-96
-
-
Reinartz, W.1
Ulaga, W.2
-
44
-
-
66249143764
-
Manufacturing, service, and their integration: Some history and theory
-
Schmenner, R.W. (2009): Manufacturing, service, and their integration: some history and theory, International Journal of Operations & Production Management, vol. 29, no. 5, 431-443.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.5
, pp. 431-443
-
-
Schmenner, R.W.1
-
46
-
-
79960417978
-
A solution business model: Capabilities and management practices for integrated solutions
-
Storbacka, K. (2011): A solution business model: capabilities and management practices for integrated solutions, Industrial Marketing Management, vol. 40, no. 5, 699-711.
-
(2011)
Industrial Marketing Management
, vol.40
, Issue.5
, pp. 699-711
-
-
Storbacka, K.1
-
48
-
-
34548371819
-
Rethinking customer solutions: From product bundles to relational processes
-
Tuli, K.R./Kohli, A.K./Bharadwaj, S.G. (2007): Rethinking customer solutions: from product bundles to relational processes, Journal of Marketing, vol. 71, 1-17.
-
(2007)
Journal of Marketing
, vol.71
, pp. 1-17
-
-
Tuli, K.R.1
Kohli, A.K.2
Bharadwaj, S.G.3
-
49
-
-
1642608922
-
Servitization of business: Adding value by adding services
-
Vandermerwe, S./Rada, J. (1988): Servitization of business: adding value by adding services, European Management Journal, vol. 6, no. 4, 314-324.
-
(1988)
European Management Journal
, vol.6
, Issue.4
, pp. 314-324
-
-
Vandermerwe, S.1
Rada, J.2
-
50
-
-
0032148254
-
Competitive priorities in operations management
-
Ward, P.T./McCreery, J.K./Ritzman, L.P./Sharma, D. (1998): Competitive priorities in operations management, Decision Sciences, vol. 29, no. 4, 1035-1046.
-
(1998)
Decision Sciences
, vol.29
, Issue.4
, pp. 1035-1046
-
-
Ward, P.T.1
McCreery, J.K.2
Ritzman, L.P.3
Sharma, D.4
-
51
-
-
33746534395
-
Developing integrated solutions: The importance of relationships within the network
-
Windahl, C./Lakemond M. (2006): Developing integrated solutions: the importance of relationships within the network, Industrial Marketing Management, vol. 35, no. 7, 806-818.
-
(2006)
Industrial Marketing Management
, vol.35
, Issue.7
, pp. 806-818
-
-
Windahl, C.1
Lakemond, M.2
-
52
-
-
0001571885
-
Go downstream. The new profit imperative in manufacturing
-
September-October 1999
-
Wise, R./Baumgartner, P. (1999): Go downstream. The new profit imperative in manufacturing. Harvard Business Review, September-October 1999, 133-141.
-
(1999)
Harvard Business Review
, pp. 133-141
-
-
Wise, R.1
Baumgartner, P.2
|