메뉴 건너뛰기




Volumn 18, Issue 5, 2013, Pages 554-569

A review of research on the prevalence, antecedents, consequences and prevention of workplace aggression in clinical medical practice

Author keywords

Aggression; Clinician; Medicine; Physician; Violence; Workplace

Indexed keywords

ABSENTEEISM; AGE; CLINICAL PRACTICE; COMMUNITY CARE; COMPARATIVE STUDY; CULTURAL FACTOR; GENERAL PRACTITIONER; HEALTH CARE POLICY; HIGH RISK POPULATION; HOSPITAL PERSONNEL MANAGEMENT; HUMAN; INCIDENT REPORT; JOB SATISFACTION; LINGUISTICS; MEDICAL AUDIT; MEDICAL PRACTICE; MENTAL PATIENT; MENTAL STRESS; OCCUPATIONAL EXPOSURE; OCCUPATIONAL SAFETY; OFFENDER; PATIENT CARE; PERSONALITY; PHYSICAL AGGRESSION; PREVALENCE; PRIORITY JOURNAL; PRIVATE HOSPITAL; PROTECTION; PUBLIC HOSPITAL; RESIDENT; REVIEW; RISK ASSESSMENT; RISK FACTOR; RISK REDUCTION; RURAL HEALTH CARE; SEX DIFFERENCE; SEXUAL HARASSMENT; SOCIAL PARTICIPATION; SOCIAL PSYCHOLOGY; VERBAL HOSTILITY; WELLBEING; WORK CAPACITY; WORK ENVIRONMENT; WORK EXPERIENCE; WORKING TIME; WORKPLACE VIOLENCE;

EID: 84881662546     PISSN: 13591789     EISSN: 18736335     Source Type: Journal    
DOI: 10.1016/j.avb.2013.07.014     Document Type: Review
Times cited : (74)

References (214)
  • 1
    • 9144220869 scopus 로고    scopus 로고
    • Occupational violence in an Australian healthcare setting: Implications for managers
    • Alexander C., Fraser J. Occupational violence in an Australian healthcare setting: Implications for managers. Journal of Healthcare Management 2004, 49(6):377-392.
    • (2004) Journal of Healthcare Management , vol.49 , Issue.6 , pp. 377-392
    • Alexander, C.1    Fraser, J.2
  • 3
    • 77955977645 scopus 로고    scopus 로고
    • An integrative literature review of interventions to reduce violence against emergency department nurses
    • Anderson L., FitzGerald M., Luck L. An integrative literature review of interventions to reduce violence against emergency department nurses. Journal of Clinical Nursing 2010, 19(17-18):2520-2530.
    • (2010) Journal of Clinical Nursing , vol.19 , Issue.17-18 , pp. 2520-2530
    • Anderson, L.1    FitzGerald, M.2    Luck, L.3
  • 4
    • 0034341819 scopus 로고    scopus 로고
    • Bully/victim problems and their association with psychological constructs in 8- to 12-year-old Greek schoolchildren
    • Andreou E. Bully/victim problems and their association with psychological constructs in 8- to 12-year-old Greek schoolchildren. Aggressive Behavior 2000, 26(1):49-56.
    • (2000) Aggressive Behavior , vol.26 , Issue.1 , pp. 49-56
    • Andreou, E.1
  • 5
    • 60549109690 scopus 로고    scopus 로고
    • Workplace victimization: Aggression from the target's perspective
    • Aquino K., Thau S. Workplace victimization: Aggression from the target's perspective. Annual Review of Psychology 2009, 60(1):717-741.
    • (2009) Annual Review of Psychology , vol.60 , Issue.1 , pp. 717-741
    • Aquino, K.1    Thau, S.2
  • 6
    • 54449089331 scopus 로고    scopus 로고
    • An epidemiological study of work-related violence experienced by physicians who graduated from a medical school in Japan
    • Arimatsu M., Wada K., Yoshikawa T., Oda S., Taniguchi H., Aizawa Y., et al. An epidemiological study of work-related violence experienced by physicians who graduated from a medical school in Japan. Journal of Occupational Health 2008, 50(4):357-361.
    • (2008) Journal of Occupational Health , vol.50 , Issue.4 , pp. 357-361
    • Arimatsu, M.1    Wada, K.2    Yoshikawa, T.3    Oda, S.4    Taniguchi, H.5    Aizawa, Y.6
  • 7
    • 0035195776 scopus 로고    scopus 로고
    • Violence toward health care staff and possible effects on the quality of patient care
    • Arnetz J.E., Arnetz B.B. Violence toward health care staff and possible effects on the quality of patient care. Social Science & Medicine 2001, 52(3):417-427.
    • (2001) Social Science & Medicine , vol.52 , Issue.3 , pp. 417-427
    • Arnetz, J.E.1    Arnetz, B.B.2
  • 9
    • 0038336613 scopus 로고    scopus 로고
    • The effect of management commitment to service quality on employees' affective and performance outcomes
    • Babakus E., Yavas U., Karatepe O.M., Avci T. The effect of management commitment to service quality on employees' affective and performance outcomes. Journal of the Academy of Marketing Science 2003, 31(3):272-286.
    • (2003) Journal of the Academy of Marketing Science , vol.31 , Issue.3 , pp. 272-286
    • Babakus, E.1    Yavas, U.2    Karatepe, O.M.3    Avci, T.4
  • 11
    • 80051819364 scopus 로고    scopus 로고
    • Workplace bullying and its relation with work characteristics, personality, and post-traumatic stress symptoms: An integrated model
    • Balducci C., Fraccaroli F., Schaufeli W.B. Workplace bullying and its relation with work characteristics, personality, and post-traumatic stress symptoms: An integrated model. Anxiety, Stress and Coping 2011, 24(5):499-513.
    • (2011) Anxiety, Stress and Coping , vol.24 , Issue.5 , pp. 499-513
    • Balducci, C.1    Fraccaroli, F.2    Schaufeli, W.B.3
  • 12
    • 0025995461 scopus 로고
    • Student perceptions of mistreatment and harassment during medical school: A survey of ten United States schools
    • Baldwin D.W.C., Daugherty S.R., Eckenfels E.J. Student perceptions of mistreatment and harassment during medical school: A survey of ten United States schools. The Western Journal of Medicine 1991, 155(2):140-145.
    • (1991) The Western Journal of Medicine , vol.155 , Issue.2 , pp. 140-145
    • Baldwin, D.W.C.1    Daugherty, S.R.2    Eckenfels, E.J.3
  • 15
    • 29144487878 scopus 로고    scopus 로고
    • Workplace violence in the health care sector: A review of staff training and integration of training evaluation models
    • Beech B., Leather P. Workplace violence in the health care sector: A review of staff training and integration of training evaluation models. Aggression and Violent Behavior 2006, 11(1):27-43.
    • (2006) Aggression and Violent Behavior , vol.11 , Issue.1 , pp. 27-43
    • Beech, B.1    Leather, P.2
  • 17
    • 33645413201 scopus 로고    scopus 로고
    • Workplace harassment: Double jeopardy for minority women
    • Berdahl J.L., Moore C. Workplace harassment: Double jeopardy for minority women. Journal of Applied Physiology 2006, 91(2):426-436.
    • (2006) Journal of Applied Physiology , vol.91 , Issue.2 , pp. 426-436
    • Berdahl, J.L.1    Moore, C.2
  • 18
    • 84977493387 scopus 로고    scopus 로고
    • Prevention and management of aggression training and violent incidents on UK acute psychiatric wards
    • Bowers L., Nijman H., Allan T., Simpson A., Warren J., Turner L.R. Prevention and management of aggression training and violent incidents on UK acute psychiatric wards. Psychiatric Services 2006, 57(7):1022-1026.
    • (2006) Psychiatric Services , vol.57 , Issue.7 , pp. 1022-1026
    • Bowers, L.1    Nijman, H.2    Allan, T.3    Simpson, A.4    Warren, J.5    Turner, L.R.6
  • 19
    • 33748657594 scopus 로고    scopus 로고
    • Workplace harassment from the victim's perspective: A theoretical model and meta-analysis
    • Bowling N.A., Beehr T.A. Workplace harassment from the victim's perspective: A theoretical model and meta-analysis. Journal of Applied Physiology 2006, 91(5):998-1012.
    • (2006) Journal of Applied Physiology , vol.91 , Issue.5 , pp. 998-1012
    • Bowling, N.A.1    Beehr, T.A.2
  • 20
    • 77954184026 scopus 로고    scopus 로고
    • Target personality and workplace victimization: A prospective analysis
    • Bowling N.A., Beehr T.A., Bennett M.M., Watson C.P. Target personality and workplace victimization: A prospective analysis. Work and Stress 2010, 24(2):140-158.
    • (2010) Work and Stress , vol.24 , Issue.2 , pp. 140-158
    • Bowling, N.A.1    Beehr, T.A.2    Bennett, M.M.3    Watson, C.P.4
  • 23
    • 0346672711 scopus 로고    scopus 로고
    • Hostility and violent ideation: Physical rehabilitation patient and community samples
    • Bruns D., Disorbio J.M. Hostility and violent ideation: Physical rehabilitation patient and community samples. Pain Medicine 2000, 1(2):131-139.
    • (2000) Pain Medicine , vol.1 , Issue.2 , pp. 131-139
    • Bruns, D.1    Disorbio, J.M.2
  • 24
    • 33947397139 scopus 로고    scopus 로고
    • Chronic pain and violent ideation: Testing a model of patient violence
    • Bruns D., Disorbio J.M., Hanks R. Chronic pain and violent ideation: Testing a model of patient violence. Pain Medicine 2007, 8(3):207-215.
    • (2007) Pain Medicine , vol.8 , Issue.3 , pp. 207-215
    • Bruns, D.1    Disorbio, J.M.2    Hanks, R.3
  • 25
    • 84881668880 scopus 로고    scopus 로고
    • Bureau of Labor Statistics
    • United States Department of Labor, Washington, DC, (Accessed March 3rd, 2013 from
    • Bureau of Labor Statistics Survey of workplace violence prevention, 2005 2006, United States Department of Labor, Washington, DC, (Accessed March 3rd, 2013 from http://www.bls.gov/iif/oshwc/osnr0026.pdf).
    • (2006) Survey of workplace violence prevention, 2005
  • 28
    • 84881667907 scopus 로고    scopus 로고
    • Concept creep
    • Campion J. Concept creep. Psychologist 2010, 23(7):540.
    • (2010) Psychologist , vol.23 , Issue.7 , pp. 540
    • Campion, J.1
  • 33
    • 77956404179 scopus 로고    scopus 로고
    • A response to patient-initiated aggression in general practice: Australian professional medical organisations face a challenge
    • Ceramidas D.M., Parker R. A response to patient-initiated aggression in general practice: Australian professional medical organisations face a challenge. Australian Journal of Primary Health 2010, 16(3):252-259.
    • (2010) Australian Journal of Primary Health , vol.16 , Issue.3 , pp. 252-259
    • Ceramidas, D.M.1    Parker, R.2
  • 36
    • 1542284558 scopus 로고    scopus 로고
    • Personality differences between doctors and their patients: Implications for the teaching of communication skills
    • Clack G.B., Allen J., Cooper D., Head J.O. Personality differences between doctors and their patients: Implications for the teaching of communication skills. Medical Education 2004, 38(2):177-186.
    • (2004) Medical Education , vol.38 , Issue.2 , pp. 177-186
    • Clack, G.B.1    Allen, J.2    Cooper, D.3    Head, J.O.4
  • 37
    • 0000204509 scopus 로고
    • Social change and crime rate trends: A routine activity approach
    • Cohen L.E., Felson M. Social change and crime rate trends: A routine activity approach. American Sociological Review 1979, 44(4):588-608.
    • (1979) American Sociological Review , vol.44 , Issue.4 , pp. 588-608
    • Cohen, L.E.1    Felson, M.2
  • 44
    • 29544445969 scopus 로고    scopus 로고
    • Crime prevention through environmental design (CPTED): A review and modern bibliography
    • Cozens P.M., Saville G., Hillier D. Crime prevention through environmental design (CPTED): A review and modern bibliography. Property Management 2005, 23(5):328-356.
    • (2005) Property Management , vol.23 , Issue.5 , pp. 328-356
    • Cozens, P.M.1    Saville, G.2    Hillier, D.3
  • 45
    • 0037256336 scopus 로고    scopus 로고
    • Staff survey results and characteristics that predict assault and injury to personnel working in mental health facilities
    • Cunningham J., Connor D.F., Miller K., Melloni R.H. Staff survey results and characteristics that predict assault and injury to personnel working in mental health facilities. Aggressive Behavior 2003, 29(1):31-40.
    • (2003) Aggressive Behavior , vol.29 , Issue.1 , pp. 31-40
    • Cunningham, J.1    Connor, D.F.2    Miller, K.3    Melloni, R.H.4
  • 46
    • 79960452462 scopus 로고    scopus 로고
    • The general aggression model: Theoretical extensions to violence
    • DeWall C.N., Anderson C.A., Bushman B.J. The general aggression model: Theoretical extensions to violence. Psychology of Violence 2011, 1(3):245-258.
    • (2011) Psychology of Violence , vol.1 , Issue.3 , pp. 245-258
    • DeWall, C.N.1    Anderson, C.A.2    Bushman, B.J.3
  • 47
    • 24344444610 scopus 로고    scopus 로고
    • Workplace violence in the health sector. Country case studies Brazil, Bulgaria, Lebanon, Portugal, South Africa, Thailand and an additional Australian study
    • International Labour Office, International Council of Nurses, World Health Organization and Public Services International. Joint Programme on Workplace Violence in the Health Sector, Geneva
    • di Martino V. Workplace violence in the health sector. Country case studies Brazil, Bulgaria, Lebanon, Portugal, South Africa, Thailand and an additional Australian study. Synthesis report 2002, International Labour Office, International Council of Nurses, World Health Organization and Public Services International. Joint Programme on Workplace Violence in the Health Sector, Geneva.
    • (2002) Synthesis report
    • di Martino, V.1
  • 48
    • 36749001672 scopus 로고    scopus 로고
    • International Labour Office, International Council of Nurses, World Health Organization and Public Services International. Joint Programme on Workplace Violence in the Health Sector, Geneva
    • di Martino V. Workplace violence in the health sector: Relationship between work stress and workplace violence in the health sector 2003, International Labour Office, International Council of Nurses, World Health Organization and Public Services International. Joint Programme on Workplace Violence in the Health Sector, Geneva.
    • (2003) Workplace violence in the health sector: Relationship between work stress and workplace violence in the health sector
    • di Martino, V.1
  • 49
    • 84920758759 scopus 로고    scopus 로고
    • A cross-national comparison of workplace violence and response strategies
    • Willan Publishing, Cullompton, UK, V. Bowie, B.S. Fisher, C.L. Cooper (Eds.)
    • di Martino V. A cross-national comparison of workplace violence and response strategies. Workplace violence: Issues, trends, strategies 2005, 15-36. Willan Publishing, Cullompton, UK. V. Bowie, B.S. Fisher, C.L. Cooper (Eds.).
    • (2005) Workplace violence: Issues, trends, strategies , pp. 15-36
    • di Martino, V.1
  • 51
    • 24644500496 scopus 로고    scopus 로고
    • The impact of community violence and an organization's procedural justice climate on workplace aggression
    • Dietz J., Robinson S.L., Folger R., Baron R.A., Schulz M. The impact of community violence and an organization's procedural justice climate on workplace aggression. Academy of Management Journal 2003, 46(3):317-326.
    • (2003) Academy of Management Journal , vol.46 , Issue.3 , pp. 317-326
    • Dietz, J.1    Robinson, S.L.2    Folger, R.3    Baron, R.A.4    Schulz, M.5
  • 52
    • 1542358996 scopus 로고    scopus 로고
    • Prosecution of violent psychiatric inpatients: Theoretical and practical issues
    • Dinwiddie S.H., Briska W. Prosecution of violent psychiatric inpatients: Theoretical and practical issues. International Journal of Law and Psychiatry 2004, 27(1):17-29.
    • (2004) International Journal of Law and Psychiatry , vol.27 , Issue.1 , pp. 17-29
    • Dinwiddie, S.H.1    Briska, W.2
  • 56
    • 0036708744 scopus 로고    scopus 로고
    • Violence against doctors: A medical(ised) problem? The case of National Health Service general practitioners
    • Elston M.A., Gabe J., Denney D., Lee R., O'Beirne M. Violence against doctors: A medical(ised) problem? The case of National Health Service general practitioners. Sociology of Health & Illness 2002, 24:575-598.
    • (2002) Sociology of Health & Illness , vol.24 , pp. 575-598
    • Elston, M.A.1    Gabe, J.2    Denney, D.3    Lee, R.4    O'Beirne, M.5
  • 58
    • 33747648558 scopus 로고    scopus 로고
    • Scoping workplace aggression in nursing: Findings from an Australian study
    • Farrell G.A., Bobrowski C., Bobrowski P. Scoping workplace aggression in nursing: Findings from an Australian study. Journal of Advanced Nursing 2006, 55(6):778-787.
    • (2006) Journal of Advanced Nursing , vol.55 , Issue.6 , pp. 778-787
    • Farrell, G.A.1    Bobrowski, C.2    Bobrowski, P.3
  • 59
    • 77954185419 scopus 로고    scopus 로고
    • Facing up to 'challenging behaviour': A model for training in staff-client interaction
    • Farrell G.A., Shafiei T., Salmon P. Facing up to 'challenging behaviour': A model for training in staff-client interaction. Journal of Advanced Nursing 2010, 66(7):1644-1655.
    • (2010) Journal of Advanced Nursing , vol.66 , Issue.7 , pp. 1644-1655
    • Farrell, G.A.1    Shafiei, T.2    Salmon, P.3
  • 61
    • 84949747285 scopus 로고    scopus 로고
    • Sage Publications Inc., Thousand Oaks, USA
    • Felson M. Crime and everyday life 2002, Sage Publications Inc., Thousand Oaks, USA. 3rd ed.
    • (2002) Crime and everyday life
    • Felson, M.1
  • 62
    • 70450203945 scopus 로고    scopus 로고
    • Reporting behaviours of nursing students who have experienced verbal abuse
    • Ferns T., Meerabeau E. Reporting behaviours of nursing students who have experienced verbal abuse. Journal of Advanced Nursing 2009, 65(12):2678-2688.
    • (2009) Journal of Advanced Nursing , vol.65 , Issue.12 , pp. 2678-2688
    • Ferns, T.1    Meerabeau, E.2
  • 63
    • 25144480973 scopus 로고    scopus 로고
    • Work-related violence policy: A process evaluation
    • Findorff M.J., McGovern P.M., Sinclair S. Work-related violence policy: A process evaluation. AAOHN Journal 2005, 53(8):360-369.
    • (2005) AAOHN Journal , vol.53 , Issue.8 , pp. 360-369
    • Findorff, M.J.1    McGovern, P.M.2    Sinclair, S.3
  • 64
    • 27744608716 scopus 로고    scopus 로고
    • Reporting violence to a health care employer: A cross-sectional study
    • Findorff M.J., McGovern P.M., Wall M.M., Gerberich S.G. Reporting violence to a health care employer: A cross-sectional study. AAOHN Journal 2005, 53(9):399-406.
    • (2005) AAOHN Journal , vol.53 , Issue.9 , pp. 399-406
    • Findorff, M.J.1    McGovern, P.M.2    Wall, M.M.3    Gerberich, S.G.4
  • 65
    • 69649086500 scopus 로고    scopus 로고
    • Management of aggression among demented or brain-injured patients
    • Finfgeld-Connett D. Management of aggression among demented or brain-injured patients. Clinical Nursing Research 2009, 18(3):272-287.
    • (2009) Clinical Nursing Research , vol.18 , Issue.3 , pp. 272-287
    • Finfgeld-Connett, D.1
  • 66
    • 65349125375 scopus 로고    scopus 로고
    • Correlates of self-reported violent ideation against physicians in acute- and chronic-pain patients
    • Fishbain D.A., Bruns D., Disorbio J.M., Lewis J.E. Correlates of self-reported violent ideation against physicians in acute- and chronic-pain patients. Pain Medicine 2009, 10(3):573-585.
    • (2009) Pain Medicine , vol.10 , Issue.3 , pp. 573-585
    • Fishbain, D.A.1    Bruns, D.2    Disorbio, J.M.3    Lewis, J.E.4
  • 67
    • 0036005769 scopus 로고    scopus 로고
    • Testing an intervention to reduce assaults on nursing assistants in nursing homes: A pilot study
    • Fitzwater E.L., Gates D.M. Testing an intervention to reduce assaults on nursing assistants in nursing homes: A pilot study. Geriatric Nursing 2002, 23(1):18-23.
    • (2002) Geriatric Nursing , vol.23 , Issue.1 , pp. 18-23
    • Fitzwater, E.L.1    Gates, D.M.2
  • 68
    • 0034899656 scopus 로고    scopus 로고
    • The employee victim of violence: Recognizing the impact of untreated psychological trauma
    • Flannery R.B. The employee victim of violence: Recognizing the impact of untreated psychological trauma. American Journal of Alzheimer's Disease and Other Dementias 2001, 16(4):230-233.
    • (2001) American Journal of Alzheimer's Disease and Other Dementias , vol.16 , Issue.4 , pp. 230-233
    • Flannery, R.B.1
  • 69
    • 79952363019 scopus 로고    scopus 로고
    • Characteristics of staff victims of psychiatric patient assaults: 20-Year analysis of the assaulted staff action program
    • Flannery R., LeVitre V., Rego S., Walker A. Characteristics of staff victims of psychiatric patient assaults: 20-Year analysis of the assaulted staff action program. Psychiatric Quarterly 2011, 82(1):11-21.
    • (2011) Psychiatric Quarterly , vol.82 , Issue.1 , pp. 11-21
    • Flannery, R.1    LeVitre, V.2    Rego, S.3    Walker, A.4
  • 70
    • 79958833245 scopus 로고    scopus 로고
    • A national survey of general practitioners' experiences of patient-initiated aggression in Australia
    • Forrest L.E., Herath P.M., McRae I.S., Parker R.M. A national survey of general practitioners' experiences of patient-initiated aggression in Australia. The Medical Journal of Australia 2011, 194(11):605-608.
    • (2011) The Medical Journal of Australia , vol.194 , Issue.11 , pp. 605-608
    • Forrest, L.E.1    Herath, P.M.2    McRae, I.S.3    Parker, R.M.4
  • 72
    • 0034170081 scopus 로고    scopus 로고
    • Interpersonal conflict at work and psychological outcomes: Testing a model among young workers
    • Frone M.R. Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology 2000, 5(2):246-255.
    • (2000) Journal of Occupational Health Psychology , vol.5 , Issue.2 , pp. 246-255
    • Frone, M.R.1
  • 73
    • 79954609869 scopus 로고    scopus 로고
    • Associations of workplace aggression with work-related well-being among nurses in the Philippines
    • Fujishiro K., Gee G.C., de Castro A.B. Associations of workplace aggression with work-related well-being among nurses in the Philippines. American Journal of Public Health 2011, 101(5):861-867.
    • (2011) American Journal of Public Health , vol.101 , Issue.5 , pp. 861-867
    • Fujishiro, K.1    Gee, G.C.2    de Castro, A.B.3
  • 74
    • 54249164522 scopus 로고    scopus 로고
    • 'We don't have to take this': Zero tolerance of violence against health care workers in a time of insecurity
    • Gabe J., Elston M.A. 'We don't have to take this': Zero tolerance of violence against health care workers in a time of insecurity. Social Policy and Administration 2008, 42(6):691-709.
    • (2008) Social Policy and Administration , vol.42 , Issue.6 , pp. 691-709
    • Gabe, J.1    Elston, M.A.2
  • 76
    • 33746331085 scopus 로고    scopus 로고
    • Aggressive acts by patients against general practitioners in New Zealand: One-year prevalence
    • Gale C., Arroll B., Coverdale J. Aggressive acts by patients against general practitioners in New Zealand: One-year prevalence. New Zealand Medical Journal 2006, 119(1237):1-7.
    • (2006) New Zealand Medical Journal , vol.119 , Issue.1237 , pp. 1-7
    • Gale, C.1    Arroll, B.2    Coverdale, J.3
  • 77
    • 0004213144 scopus 로고    scopus 로고
    • Open University Press, Buckingham, UK
    • Geen R.G. Human aggression 2001, Open University Press, Buckingham, UK. 2nd ed.
    • (2001) Human aggression
    • Geen, R.G.1
  • 80
    • 78650163520 scopus 로고    scopus 로고
    • Barriers and motivating factors in reporting incidents of assault in mental health care
    • Gifford M.L., Anderson J.E. Barriers and motivating factors in reporting incidents of assault in mental health care. Journal of the American Psychiatric Nurses Association 2010, 16(5):288-298.
    • (2010) Journal of the American Psychiatric Nurses Association , vol.16 , Issue.5 , pp. 288-298
    • Gifford, M.L.1    Anderson, J.E.2
  • 82
    • 33846968757 scopus 로고    scopus 로고
    • The impact of training and conflict avoidance on responses to sexual harassment
    • Goldberg C.B. The impact of training and conflict avoidance on responses to sexual harassment. Psychology of Women Quarterly 2007, 31(1):62-72.
    • (2007) Psychology of Women Quarterly , vol.31 , Issue.1 , pp. 62-72
    • Goldberg, C.B.1
  • 83
    • 77952504806 scopus 로고    scopus 로고
    • Service quality: The key role of service climate and service behavior of boundary employee units
    • Gracia E., Cifre E., Grau R. Service quality: The key role of service climate and service behavior of boundary employee units. Group & Organization Management 2010, 35(3):276-298.
    • (2010) Group & Organization Management , vol.35 , Issue.3 , pp. 276-298
    • Gracia, E.1    Cifre, E.2    Grau, R.3
  • 84
    • 78649605920 scopus 로고    scopus 로고
    • Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: A cross-sectional survey
    • Hahn S., Müller M., Needham I., Dassen T., Kok G., Halfens R.J.G. Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: A cross-sectional survey. Journal of Clinical Nursing 2010, 19(23-24):3535-3546.
    • (2010) Journal of Clinical Nursing , vol.19 , Issue.23-24 , pp. 3535-3546
    • Hahn, S.1    Müller, M.2    Needham, I.3    Dassen, T.4    Kok, G.5    Halfens, R.J.G.6
  • 86
    • 1842534081 scopus 로고    scopus 로고
    • Communication skills, cultural challenges and individual support: Challenges of international medical graduates in a Canadian healthcare environment
    • Hall P., Keely E., Dojeiji S., Byszewski A., Marks M. Communication skills, cultural challenges and individual support: Challenges of international medical graduates in a Canadian healthcare environment. Medical Teacher 2004, 26(2):120-125.
    • (2004) Medical Teacher , vol.26 , Issue.2 , pp. 120-125
    • Hall, P.1    Keely, E.2    Dojeiji, S.3    Byszewski, A.4    Marks, M.5
  • 87
    • 23744443770 scopus 로고    scopus 로고
    • Overseas-trained doctors in Australia: Community integration and their intention to stay in a rural community
    • Han G.-S., Humphreys J.S. Overseas-trained doctors in Australia: Community integration and their intention to stay in a rural community. The Australian Journal of Rural Health 2005, 13(4):236-241.
    • (2005) The Australian Journal of Rural Health , vol.13 , Issue.4 , pp. 236-241
    • Han, G.-S.1    Humphreys, J.S.2
  • 89
    • 84908465300 scopus 로고    scopus 로고
    • Health Policy and Economic Research Unit
    • British Medical Association, London
    • Health Policy and Economic Research Unit Violence at work: The experience of UK doctors 2003, British Medical Association, London.
    • (2003) Violence at work: The experience of UK doctors
  • 92
    • 84881662119 scopus 로고    scopus 로고
    • Did you just say what I think you said? Talking about genes, identity and information
    • Henschke A. Did you just say what I think you said? Talking about genes, identity and information. Identity in the Information Society 2010, 3(3):435-456.
    • (2010) Identity in the Information Society , vol.3 , Issue.3 , pp. 435-456
    • Henschke, A.1
  • 93
    • 77954558385 scopus 로고    scopus 로고
    • Preventing interpersonal violence in emergency departments: Practical applications of criminology theory
    • Henson B. Preventing interpersonal violence in emergency departments: Practical applications of criminology theory. Violence and Victims 2010, 25(4):553-565.
    • (2010) Violence and Victims , vol.25 , Issue.4 , pp. 553-565
    • Henson, B.1
  • 94
    • 72449140612 scopus 로고    scopus 로고
    • Toward a multi-focal approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators
    • Hershcovis M.S., Barling J. Toward a multi-focal approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators. Journal of Organizational Behavior 2010, 31(1):24-44.
    • (2010) Journal of Organizational Behavior , vol.31 , Issue.1 , pp. 24-44
    • Hershcovis, M.S.1    Barling, J.2
  • 95
    • 65449143391 scopus 로고    scopus 로고
    • Relationships between aggression management training, perceived self-efficacy and rural general hospital nurses' experiences of patient aggression
    • Hills D. Relationships between aggression management training, perceived self-efficacy and rural general hospital nurses' experiences of patient aggression. Contemporary Nurse 2008, 31(1):20-31.
    • (2008) Contemporary Nurse , vol.31 , Issue.1 , pp. 20-31
    • Hills, D.1
  • 96
    • 80052228894 scopus 로고    scopus 로고
    • Prevalence and prevention of workplace aggression in Australian clinical medical practice
    • Hills D.J., Joyce C.M., Humphreys J.S. Prevalence and prevention of workplace aggression in Australian clinical medical practice. Australian Health Review 2011, 35(3):253-261.
    • (2011) Australian Health Review , vol.35 , Issue.3 , pp. 253-261
    • Hills, D.J.1    Joyce, C.M.2    Humphreys, J.S.3
  • 97
    • 36348976318 scopus 로고    scopus 로고
    • Work place violence and negative affective responses: A test of Agnew's general strain theory
    • Hinduja S. Work place violence and negative affective responses: A test of Agnew's general strain theory. Journal of Crime and Justice 2007, 35(6):657-666.
    • (2007) Journal of Crime and Justice , vol.35 , Issue.6 , pp. 657-666
    • Hinduja, S.1
  • 98
    • 16544394023 scopus 로고    scopus 로고
    • Violence in the workplace: Awareness and prevention
    • Hinson J., Shapiro M. Violence in the workplace: Awareness and prevention. Australian Health Review 2003, 26(1):84-91.
    • (2003) Australian Health Review , vol.26 , Issue.1 , pp. 84-91
    • Hinson, J.1    Shapiro, M.2
  • 99
    • 69149104273 scopus 로고    scopus 로고
    • When should psychiatrists seek criminal prosecution of assaultive psychiatric inpatients?
    • Ho J., Ralston D.C., McCullough L.B., Coverdale J.H. When should psychiatrists seek criminal prosecution of assaultive psychiatric inpatients?. Psychiatric Services 2009, 60(8):1113-1117.
    • (2009) Psychiatric Services , vol.60 , Issue.8 , pp. 1113-1117
    • Ho, J.1    Ralston, D.C.2    McCullough, L.B.3    Coverdale, J.H.4
  • 101
  • 102
    • 33746444007 scopus 로고    scopus 로고
    • Violence, zero tolerance and the subversion of professional practice
    • Holmes C.A. Violence, zero tolerance and the subversion of professional practice. Contemporary Nurse 2006, 21(2):212-227.
    • (2006) Contemporary Nurse , vol.21 , Issue.2 , pp. 212-227
    • Holmes, C.A.1
  • 103
    • 33748660077 scopus 로고    scopus 로고
    • Abusive supervision and family undermining as displaced aggression
    • Hoobler J.M., Brass D.J. Abusive supervision and family undermining as displaced aggression. Journal of Applied Physiology 2006, 91(5):1125-1133.
    • (2006) Journal of Applied Physiology , vol.91 , Issue.5 , pp. 1125-1133
    • Hoobler, J.M.1    Brass, D.J.2
  • 107
    • 77949533509 scopus 로고    scopus 로고
    • The "Medicine in Australia: Balancing Employment and Life (MABEL)" longitudinal survey - Protocol and baseline data for a prospective cohort study of Australian doctors' workforce participation
    • Available at
    • Joyce C., Scott A., Jeon S.-H., Humphreys J., Kalb G., Witt J., et al. The "Medicine in Australia: Balancing Employment and Life (MABEL)" longitudinal survey - Protocol and baseline data for a prospective cohort study of Australian doctors' workforce participation. BMC Health Services Research 2010, 10(50):1-10. (Available at http://www.biomedcentral.com/1472-6963/10/50). 10.1186/1472-6963-10-50.
    • (2010) BMC Health Services Research , vol.10 , Issue.50 , pp. 1-10
    • Joyce, C.1    Scott, A.2    Jeon, S.-H.3    Humphreys, J.4    Kalb, G.5    Witt, J.6
  • 108
    • 70349631180 scopus 로고    scopus 로고
    • Workplace violence: A survey of paediatric residents
    • Judy K., Veselik J. Workplace violence: A survey of paediatric residents. Occupational Medicine 2009, 59(7):472-475.
    • (2009) Occupational Medicine , vol.59 , Issue.7 , pp. 472-475
    • Judy, K.1    Veselik, J.2
  • 110
    • 0031770506 scopus 로고    scopus 로고
    • On the culture of student abuse in medical school
    • Kassebaum D.G., Cutler E.R. On the culture of student abuse in medical school. Academic Medicine 1998, 73(11):1149-1158.
    • (1998) Academic Medicine , vol.73 , Issue.11 , pp. 1149-1158
    • Kassebaum, D.G.1    Cutler, E.R.2
  • 111
    • 26444483321 scopus 로고    scopus 로고
    • Violence in emergency departments: Under-reported, unconstrained, and unconscionable
    • Kennedy M.P. Violence in emergency departments: Under-reported, unconstrained, and unconscionable. The Medical Journal of Australia 2005, 183(7):362-365.
    • (2005) The Medical Journal of Australia , vol.183 , Issue.7 , pp. 362-365
    • Kennedy, M.P.1
  • 112
    • 33845756708 scopus 로고    scopus 로고
    • Women in medicine - Is there a problem? A literature review of the changing gender composition, structures and occupational cultures in medicine
    • Kilminster S., Downes J., Gough B., Murdoch-Eaton D., Roberts T. Women in medicine - Is there a problem? A literature review of the changing gender composition, structures and occupational cultures in medicine. Medical Education 2007, 41(1):39-49.
    • (2007) Medical Education , vol.41 , Issue.1 , pp. 39-49
    • Kilminster, S.1    Downes, J.2    Gough, B.3    Murdoch-Eaton, D.4    Roberts, T.5
  • 114
    • 79955521597 scopus 로고    scopus 로고
    • Evaluation of a violence risk assessment system (the alert system) for reducing violence in an acute hospital: A before and after study
    • Kling R.N., Yassi A., Smailes E., Lovato C.Y., Koehoorn M. Evaluation of a violence risk assessment system (the alert system) for reducing violence in an acute hospital: A before and after study. International Journal of Nursing Studies 2011, 48(5):534-539.
    • (2011) International Journal of Nursing Studies , vol.48 , Issue.5 , pp. 534-539
    • Kling, R.N.1    Yassi, A.2    Smailes, E.3    Lovato, C.Y.4    Koehoorn, M.5
  • 116
    • 38349061645 scopus 로고    scopus 로고
    • Prevalence and predictors of occupational violence and aggression towards GPs: A cross-sectional study
    • Koritsas S., Coles J., Boyle M., Stanley J. Prevalence and predictors of occupational violence and aggression towards GPs: A cross-sectional study. British Journal of General Practice 2007, 57(545):967-970.
    • (2007) British Journal of General Practice , vol.57 , Issue.545 , pp. 967-970
    • Koritsas, S.1    Coles, J.2    Boyle, M.3    Stanley, J.4
  • 118
    • 77951662355 scopus 로고    scopus 로고
    • Case study evaluating the impact of de-escalation and physical intervention training
    • Laker C., Gray R., Flach C. Case study evaluating the impact of de-escalation and physical intervention training. Journal of Psychiatric and Mental Health Nursing 2010, 17(3):222-228.
    • (2010) Journal of Psychiatric and Mental Health Nursing , vol.17 , Issue.3 , pp. 222-228
    • Laker, C.1    Gray, R.2    Flach, C.3
  • 119
    • 2642545988 scopus 로고    scopus 로고
    • Violence towards psychiatric staff: A comparison of gender, job and environmental characteristics in England and Sweden
    • Lawoko S., Soares J.J.F., Nolan P. Violence towards psychiatric staff: A comparison of gender, job and environmental characteristics in England and Sweden. Work and Stress 2004, 18(1):39-55.
    • (2004) Work and Stress , vol.18 , Issue.1 , pp. 39-55
    • Lawoko, S.1    Soares, J.J.F.2    Nolan, P.3
  • 120
    • 46449091465 scopus 로고    scopus 로고
    • Public-initiated violence
    • Sage Publications, Inc., Thousand Oaks, USA, E.K. Kelloway, J. Barling, J.J. Hurrell (Eds.)
    • LeBlanc M.M., Dupre K.E., Barling J. Public-initiated violence. Handbook of workplace violence 2006, 261-280. Sage Publications, Inc., Thousand Oaks, USA. E.K. Kelloway, J. Barling, J.J. Hurrell (Eds.).
    • (2006) Handbook of workplace violence , pp. 261-280
    • LeBlanc, M.M.1    Dupre, K.E.2    Barling, J.3
  • 121
    • 0036626357 scopus 로고    scopus 로고
    • Predictors and outcomes of workplace violence and aggression
    • LeBlanc M.M., Kelloway E.K. Predictors and outcomes of workplace violence and aggression. Journal of Applied Physiology 2002, 87(3):444-453.
    • (2002) Journal of Applied Physiology , vol.87 , Issue.3 , pp. 444-453
    • LeBlanc, M.M.1    Kelloway, E.K.2
  • 122
    • 20744458034 scopus 로고    scopus 로고
    • Women's experiences of workplace bullying: Changes in social relationships
    • Lewis S.E., Orford J. Women's experiences of workplace bullying: Changes in social relationships. Journal of Community and Applied Social Psychology 2005, 15(1):29-47.
    • (2005) Journal of Community and Applied Social Psychology , vol.15 , Issue.1 , pp. 29-47
    • Lewis, S.E.1    Orford, J.2
  • 123
    • 77950200860 scopus 로고    scopus 로고
    • A narrative review of the effectiveness of aggression management training programs for psychiatric hospital staff
    • Livingston J.D., Verdun-Jones S., Brink J., Lussier P., Nicholls T. A narrative review of the effectiveness of aggression management training programs for psychiatric hospital staff. Journal of Forensic Nursing 2010, 6(1):15-28.
    • (2010) Journal of Forensic Nursing , vol.6 , Issue.1 , pp. 15-28
    • Livingston, J.D.1    Verdun-Jones, S.2    Brink, J.3    Lussier, P.4    Nicholls, T.5
  • 126
    • 39049181896 scopus 로고    scopus 로고
    • The response of general practitioners to the threat of violence in their practices: Results from a qualitative study
    • Magin P., Adams J., Ireland M., Joy E., Heaney S., Darab S. The response of general practitioners to the threat of violence in their practices: Results from a qualitative study. Family Practice 2006, 23(3):273-278.
    • (2006) Family Practice , vol.23 , Issue.3 , pp. 273-278
    • Magin, P.1    Adams, J.2    Ireland, M.3    Joy, E.4    Heaney, S.5    Darab, S.6
  • 127
    • 43149089830 scopus 로고    scopus 로고
    • General practitioners' assessment of risk of violence in their practice: Results from a qualitative study
    • Magin P., Adams J., Joy E., Ireland M., Heaney S., Darab S. General practitioners' assessment of risk of violence in their practice: Results from a qualitative study. Journal of Evaluation in Clinical Practice 2008, 14(3):385-390.
    • (2008) Journal of Evaluation in Clinical Practice , vol.14 , Issue.3 , pp. 385-390
    • Magin, P.1    Adams, J.2    Joy, E.3    Ireland, M.4    Heaney, S.5    Darab, S.6
  • 128
    • 52149087414 scopus 로고    scopus 로고
    • Violence in general practice: Perceptions of cause and implications for safety
    • Magin P., Adams J., Joy E., Ireland M., Heaney S., Darab S. Violence in general practice: Perceptions of cause and implications for safety. Canadian Family Physician 2008, 58(9):1278-1284.
    • (2008) Canadian Family Physician , vol.58 , Issue.9 , pp. 1278-1284
    • Magin, P.1    Adams, J.2    Joy, E.3    Ireland, M.4    Heaney, S.5    Darab, S.6
  • 129
    • 26444502061 scopus 로고    scopus 로고
    • Experiences of occupational violence in Australian urban general practice: A cross-sectional study of GPs
    • Magin P., Adams J., Sibbritt D., Joy E., Ireland M. Experiences of occupational violence in Australian urban general practice: A cross-sectional study of GPs. The Medical Journal of Australia 2005, 183(7):352-356.
    • (2005) The Medical Journal of Australia , vol.183 , Issue.7 , pp. 352-356
    • Magin, P.1    Adams, J.2    Sibbritt, D.3    Joy, E.4    Ireland, M.5
  • 130
    • 16844376698 scopus 로고    scopus 로고
    • After hours care: A qualitative study of GPs' perceptions of risk of violence and effect on service provision
    • Magin P.J., Ireland M., Darab S., Heaney S., Adams J. After hours care: A qualitative study of GPs' perceptions of risk of violence and effect on service provision. Australian Family Physician 2005, 34(1):91-92.
    • (2005) Australian Family Physician , vol.34 , Issue.1 , pp. 91-92
    • Magin, P.J.1    Ireland, M.2    Darab, S.3    Heaney, S.4    Adams, J.5
  • 131
    • 79952144502 scopus 로고    scopus 로고
    • Occupational violence in general practice: A whole-of-practice problem. Results of a cross-sectional study
    • Magin P.J., May J., McElduff P., Goode S.M., Adams J., Cotter G.L. Occupational violence in general practice: A whole-of-practice problem. Results of a cross-sectional study. Australian Health Review 2011, 35(1):75-80.
    • (2011) Australian Health Review , vol.35 , Issue.1 , pp. 75-80
    • Magin, P.J.1    May, J.2    McElduff, P.3    Goode, S.M.4    Adams, J.5    Cotter, G.L.6
  • 132
    • 0038165463 scopus 로고    scopus 로고
    • Violence prevention and control through environmental modifications
    • Mair J.S., Mair M. Violence prevention and control through environmental modifications. Annual Review of Public Health 2003, 24(1):209-225.
    • (2003) Annual Review of Public Health , vol.24 , Issue.1 , pp. 209-225
    • Mair, J.S.1    Mair, M.2
  • 136
    • 84881665952 scopus 로고    scopus 로고
    • The overlap between community violence, criminal indices and aggression at work
    • Oalgrave Macmillan, Houndmills, UK, P. McCarthy, C. Mayhew (Eds.)
    • Mayhew C. The overlap between community violence, criminal indices and aggression at work. Safeguarding the organization against violence and bullying: An international perspective 2004, 59-79. Oalgrave Macmillan, Houndmills, UK. P. McCarthy, C. Mayhew (Eds.).
    • (2004) Safeguarding the organization against violence and bullying: An international perspective , pp. 59-79
    • Mayhew, C.1
  • 137
    • 84881660856 scopus 로고    scopus 로고
    • Prevention of occupational violence in the health workforce. Working paper series 140
    • School of Industrial Relations and Organizational Behaviour and Industrial Relations Research Centre, University of New South Wales, Sydney
    • Mayhew C., Chappell D. Prevention of occupational violence in the health workforce. Working paper series 140. Taskforce on the Prevention and Management of Violence in the Health Workplace, Discussion Paper No. 2 2001, School of Industrial Relations and Organizational Behaviour and Industrial Relations Research Centre, University of New South Wales, Sydney.
    • (2001) Taskforce on the Prevention and Management of Violence in the Health Workplace, Discussion Paper No. 2
    • Mayhew, C.1    Chappell, D.2
  • 145
    • 36749063092 scopus 로고    scopus 로고
    • Minnesota nurses' study: Perceptions of violence and the work environment
    • Nachreiner N.M., Gerberich S.G., Ryan A.D., McGovern P.M. Minnesota nurses' study: Perceptions of violence and the work environment. Industrial Health 2007, 45(5):672-678.
    • (2007) Industrial Health , vol.45 , Issue.5 , pp. 672-678
    • Nachreiner, N.M.1    Gerberich, S.G.2    Ryan, A.D.3    McGovern, P.M.4
  • 148
    • 20544471102 scopus 로고    scopus 로고
    • The effect of a training course in aggression management on mental health nurses' perceptions of aggression: A cluster randomised controlled trial
    • Needham I., Abderhalden C., Halfens R.J., Dassen T., Haug H.J., Fischer J.E. The effect of a training course in aggression management on mental health nurses' perceptions of aggression: A cluster randomised controlled trial. International Journal of Nursing Studies 2005, 42(6):649-655.
    • (2005) International Journal of Nursing Studies , vol.42 , Issue.6 , pp. 649-655
    • Needham, I.1    Abderhalden, C.2    Halfens, R.J.3    Dassen, T.4    Haug, H.J.5    Fischer, J.E.6
  • 149
    • 0034720660 scopus 로고    scopus 로고
    • Aggression and violent behaviour in general practice: Population based survey in the north of England
    • Ness G.J., House A., Ness A.R. Aggression and violent behaviour in general practice: Population based survey in the north of England. BMJ 2000, 320(7247):1447-1448.
    • (2000) BMJ , vol.320 , Issue.7247 , pp. 1447-1448
    • Ness, G.J.1    House, A.2    Ness, A.R.3
  • 150
    • 0035143224 scopus 로고    scopus 로고
    • Psychological stress, anxiety, depression, job satisfaction, and personality characteristics in preregistration house officers
    • Newbury-Birch D., Kamali F. Psychological stress, anxiety, depression, job satisfaction, and personality characteristics in preregistration house officers. Postgraduate Medical Journal 2001, 77(904):109-111.
    • (2001) Postgraduate Medical Journal , vol.77 , Issue.904 , pp. 109-111
    • Newbury-Birch, D.1    Kamali, F.2
  • 152
    • 70349257982 scopus 로고    scopus 로고
    • Workplace bullying and sleep disturbances: Findings from a large scale cross-sectional survey in the French working population
    • Niedhammer I., David S., Degioanni S., Drummond A., Philip P. Workplace bullying and sleep disturbances: Findings from a large scale cross-sectional survey in the French working population. Sleep 2009, 32(9):1211-1219.
    • (2009) Sleep , vol.32 , Issue.9 , pp. 1211-1219
    • Niedhammer, I.1    David, S.2    Degioanni, S.3    Drummond, A.4    Philip, P.5
  • 158
    • 4644221490 scopus 로고    scopus 로고
    • Bullying among doctors in training: Cross sectional questionnaire survey
    • Paice E., Aitken M., Houghton A., Firth-Cozens J. Bullying among doctors in training: Cross sectional questionnaire survey. BMJ 2004, 329(7467):658-659.
    • (2004) BMJ , vol.329 , Issue.7467 , pp. 658-659
    • Paice, E.1    Aitken, M.2    Houghton, A.3    Firth-Cozens, J.4
  • 159
    • 60549102716 scopus 로고    scopus 로고
    • Bullying of trainee doctors is a patient safety issue
    • Paice E., Smith D. Bullying of trainee doctors is a patient safety issue. The Clinical Teacher 2009, 6(1):13-17.
    • (2009) The Clinical Teacher , vol.6 , Issue.1 , pp. 13-17
    • Paice, E.1    Smith, D.2
  • 162
    • 84881664620 scopus 로고    scopus 로고
    • Workplace violence in the healthcare setting - An administrative perspective
    • Jones and Bartlett Publishers, Sudbury, USA, M.R. Privitera (Ed.)
    • Parrinello K., Miller K.D. Workplace violence in the healthcare setting - An administrative perspective. Workplace violence in mental and general healtcare settings 2011, 59-71. Jones and Bartlett Publishers, Sudbury, USA. M.R. Privitera (Ed.).
    • (2011) Workplace violence in mental and general healtcare settings , pp. 59-71
    • Parrinello, K.1    Miller, K.D.2
  • 164
    • 48449100733 scopus 로고    scopus 로고
    • Reporting violence
    • Pawlin S. Reporting violence. Emergency Nurse 2008, 16(4):16-21.
    • (2008) Emergency Nurse , vol.16 , Issue.4 , pp. 16-21
    • Pawlin, S.1
  • 166
    • 78650574942 scopus 로고    scopus 로고
    • Patient-related violence at triage: A qualitative descriptive study
    • Pich J., Hazelton M., Sundin D., Kable A. Patient-related violence at triage: A qualitative descriptive study. International Emergency Nursing 2011, 19(1):12-19.
    • (2011) International Emergency Nursing , vol.19 , Issue.1 , pp. 12-19
    • Pich, J.1    Hazelton, M.2    Sundin, D.3    Kable, A.4
  • 167
    • 33746788138 scopus 로고    scopus 로고
    • Forensic psychiatric aspects of inpatient violence
    • Quanbeck C.D. Forensic psychiatric aspects of inpatient violence. The Psychiatric Clinics of North America 2006, 29(3):743-760.
    • (2006) The Psychiatric Clinics of North America , vol.29 , Issue.3 , pp. 743-760
    • Quanbeck, C.D.1
  • 168
    • 84881664580 scopus 로고    scopus 로고
    • Inpatient settings
    • American Psychiatric Publishing, Inc., Arlington, USA, R.I. Simon, K. Tardiff (Eds.)
    • Quanbeck C.D., McDermott B.E. Inpatient settings. Textbook of violence assessment and management 2008, 259-276. American Psychiatric Publishing, Inc., Arlington, USA. R.I. Simon, K. Tardiff (Eds.).
    • (2008) Textbook of violence assessment and management , pp. 259-276
    • Quanbeck, C.D.1    McDermott, B.E.2
  • 169
    • 0037070772 scopus 로고    scopus 로고
    • Workplace bullying in junior doctors: Questionnaire survey
    • Quine L. Workplace bullying in junior doctors: Questionnaire survey. BMJ 2002, 324(7342):878-879.
    • (2002) BMJ , vol.324 , Issue.7342 , pp. 878-879
    • Quine, L.1
  • 170
    • 0038485956 scopus 로고    scopus 로고
    • Workplace bullying, psychological distress, and job satisfaction in junior doctors
    • Quine L. Workplace bullying, psychological distress, and job satisfaction in junior doctors. Cambridge Quarterly of Healthcare Ethics 2003, 12(1):91-101.
    • (2003) Cambridge Quarterly of Healthcare Ethics , vol.12 , Issue.1 , pp. 91-101
    • Quine, L.1
  • 171
    • 77949635485 scopus 로고    scopus 로고
    • Once, twice, or three times as harmful? Ethnic harassment, gender harassment, and generalized workplace harassment
    • Raver J.L., Nishii L.H. Once, twice, or three times as harmful? Ethnic harassment, gender harassment, and generalized workplace harassment. Journal of Applied Physiology 2010, 95(2):236-254.
    • (2010) Journal of Applied Physiology , vol.95 , Issue.2 , pp. 236-254
    • Raver, J.L.1    Nishii, L.H.2
  • 174
    • 63049119510 scopus 로고    scopus 로고
    • Managing aggression in the emergency department: Promoting an interdisciplinary approach
    • Rintoul Y., Wynaden D., McGowan S. Managing aggression in the emergency department: Promoting an interdisciplinary approach. International Emergency Nursing 2009, 17(2):122-127.
    • (2009) International Emergency Nursing , vol.17 , Issue.2 , pp. 122-127
    • Rintoul, Y.1    Wynaden, D.2    McGowan, S.3
  • 179
    • 63849300697 scopus 로고    scopus 로고
    • Prevalence and mental health correlates of harassment and discrimination in the workplace: Results from a national study
    • Rospenda K.M., Richman J.A., Shannon C.A. Prevalence and mental health correlates of harassment and discrimination in the workplace: Results from a national study. Journal of Interpersonal Violence 2009, 24(5):819-843.
    • (2009) Journal of Interpersonal Violence , vol.24 , Issue.5 , pp. 819-843
    • Rospenda, K.M.1    Richman, J.A.2    Shannon, C.A.3
  • 180
    • 1542434883 scopus 로고    scopus 로고
    • Outdoor temperature, climate control, and criminal assault: The spatial and temporal ecology of violence
    • Rotton J., Cohn E.G. Outdoor temperature, climate control, and criminal assault: The spatial and temporal ecology of violence. Environment and Behavior 2004, 36(2):276-306.
    • (2004) Environment and Behavior , vol.36 , Issue.2 , pp. 276-306
    • Rotton, J.1    Cohn, E.G.2
  • 182
    • 33748557203 scopus 로고    scopus 로고
    • The use of intramuscular benzodiazepines and antipsychotic agents in the treatment of acute agitation or violence in the emergency department
    • Rund D.A., Ewing J.D., Mitzel K., Votolato N. The use of intramuscular benzodiazepines and antipsychotic agents in the treatment of acute agitation or violence in the emergency department. The Journal of Emergency Medicine 2006, 31(3):317-324.
    • (2006) The Journal of Emergency Medicine , vol.31 , Issue.3 , pp. 317-324
    • Rund, D.A.1    Ewing, J.D.2    Mitzel, K.3    Votolato, N.4
  • 183
    • 82555165514 scopus 로고    scopus 로고
    • Work-related aggression and violence committed by patients and its psychological influence on doctors
    • Saeki K., Okamoto N., Tomioka K., Obayashi K., Nishioka H., Ohara K., et al. Work-related aggression and violence committed by patients and its psychological influence on doctors. Journal of Occupational Health 2011, 53(5):356-364.
    • (2011) Journal of Occupational Health , vol.53 , Issue.5 , pp. 356-364
    • Saeki, K.1    Okamoto, N.2    Tomioka, K.3    Obayashi, K.4    Nishioka, H.5    Ohara, K.6
  • 185
    • 0034222958 scopus 로고    scopus 로고
    • Effects of perceived control on the outcomes of workplace aggression and violence
    • Schat A.C.H., Kelloway E.K. Effects of perceived control on the outcomes of workplace aggression and violence. Journal of Occupational Health Psychology 2000, 5(3):386-402.
    • (2000) Journal of Occupational Health Psychology , vol.5 , Issue.3 , pp. 386-402
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 186
    • 84952309415 scopus 로고    scopus 로고
    • Workplace aggression
    • Sage Publications, Inc., Thousand Oaks, USA, J. Barling, E.K. Kelloway, M.R. Frone (Eds.)
    • Schat A.C.H., Kelloway E.K. Workplace aggression. Handbook of work stress 2005, 189-218. Sage Publications, Inc., Thousand Oaks, USA. J. Barling, E.K. Kelloway, M.R. Frone (Eds.).
    • (2005) Handbook of work stress , pp. 189-218
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 187
    • 84951999616 scopus 로고    scopus 로고
    • Training as a workplace aggression intervention strategy
    • Sage Publications, Inc., Thousand Oaks, USA, E.K. Kelloway, J. Barling, J.J. Hurrell (Eds.)
    • Schat A.C.H., Kelloway E.K. Training as a workplace aggression intervention strategy. Handbook of workplace violence 2006, 579-605. Sage Publications, Inc., Thousand Oaks, USA. E.K. Kelloway, J. Barling, J.J. Hurrell (Eds.).
    • (2006) Handbook of workplace violence , pp. 579-605
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 190
    • 0034494376 scopus 로고    scopus 로고
    • The nature, extent and determinants of violence against psychiatric personnel
    • Soares J.J.F., Lawoko S., Nolan P. The nature, extent and determinants of violence against psychiatric personnel. Work and Stress 2000, 14(2):105-120.
    • (2000) Work and Stress , vol.14 , Issue.2 , pp. 105-120
    • Soares, J.J.F.1    Lawoko, S.2    Nolan, P.3
  • 191
    • 33645021342 scopus 로고    scopus 로고
    • Knowledge about the impact of violence at work in the health sector
    • World Health Organisation, Geneva, C.L. Cooper, N. Swanson (Eds.)
    • Stanko E.A. Knowledge about the impact of violence at work in the health sector. Workplace violence in the health sector: State of the art 2002, 49-60. World Health Organisation, Geneva. C.L. Cooper, N. Swanson (Eds.).
    • (2002) Workplace violence in the health sector: State of the art , pp. 49-60
    • Stanko, E.A.1
  • 193
    • 0035320299 scopus 로고    scopus 로고
    • Violence in A & E departments: A systematic review of the literature
    • Stirling G., Higgins J.E., Cooke M.W. Violence in A & E departments: A systematic review of the literature. Accident and Emergency Nursing 2001, 9(2):77-85.
    • (2001) Accident and Emergency Nursing , vol.9 , Issue.2 , pp. 77-85
    • Stirling, G.1    Higgins, J.E.2    Cooke, M.W.3
  • 195
    • 47649126054 scopus 로고    scopus 로고
    • "You're so gay!": Do different forms of bullying matter for adolescent males?
    • Swearer S.M., Turner R.K., Givens J.E., Pollack W.S. "You're so gay!": Do different forms of bullying matter for adolescent males?. School Psychology Review 2008, 37(2):160-173.
    • (2008) School Psychology Review , vol.37 , Issue.2 , pp. 160-173
    • Swearer, S.M.1    Turner, R.K.2    Givens, J.E.3    Pollack, W.S.4
  • 196
  • 197
    • 79952530382 scopus 로고    scopus 로고
    • A systematic review of the literature: Workplace violence in the emergency department
    • Taylor J.L., Rew L. A systematic review of the literature: Workplace violence in the emergency department. Journal of Clinical Nursing 2011, 20(7-8):1072-1085.
    • (2011) Journal of Clinical Nursing , vol.20 , Issue.7-8 , pp. 1072-1085
    • Taylor, J.L.1    Rew, L.2
  • 198
    • 77955756817 scopus 로고    scopus 로고
    • The Audit Team, The Royal College of Psychiatrists' Research Unit, London
    • The Audit Team The National Audit of Violence (2003-2005) final report 2006, The Royal College of Psychiatrists' Research Unit, London.
    • (2006) The National Audit of Violence (2003-2005) final report
  • 199
    • 65549085119 scopus 로고    scopus 로고
    • Willan Publishing, Portland, USA
    • Tilley N. Crime prevention 2009, Willan Publishing, Portland, USA.
    • (2009) Crime prevention
    • Tilley, N.1
  • 202
    • 84881667015 scopus 로고    scopus 로고
    • Trade Union Congress, Confederation of British Industry, and Partnership of Public Employers
    • Trade Union Congress, London
    • Trade Union Congress, Confederation of British Industry, & Partnership of Public Employers Preventing workplace harassment and violence 2009, Trade Union Congress, London.
    • (2009) Preventing workplace harassment and violence
  • 203
    • 22144456381 scopus 로고    scopus 로고
    • Prosecution of violent patients
    • Tuddenham L., Hunter R. Prosecution of violent patients. Psychiatric Bulletin 2005, 29(7):275. 10.1192/pb.29.7.275.
    • (2005) Psychiatric Bulletin , vol.29 , Issue.7 , pp. 275
    • Tuddenham, L.1    Hunter, R.2
  • 204
    • 0043074625 scopus 로고    scopus 로고
    • Multiple risk factors for violence to seven occupational groups in the Swedish caring sector
    • Viitasara E., Sverke M., Menckel E. Multiple risk factors for violence to seven occupational groups in the Swedish caring sector. Industrial Relations 2003, 58(2):202-231.
    • (2003) Industrial Relations , vol.58 , Issue.2 , pp. 202-231
    • Viitasara, E.1    Sverke, M.2    Menckel, E.3
  • 207
    • 33751247339 scopus 로고    scopus 로고
    • Zero tolerance: A policy in conflict with current opinion on aggression and violence management in health care
    • Wand T.C., Coulson K. Zero tolerance: A policy in conflict with current opinion on aggression and violence management in health care. Australasian Emergency Nursing Journal 2006, 9(4):163-170.
    • (2006) Australasian Emergency Nursing Journal , vol.9 , Issue.4 , pp. 163-170
    • Wand, T.C.1    Coulson, K.2
  • 211
    • 84881667716 scopus 로고    scopus 로고
    • Workplace Relations and Management Branch
    • (PD2005_315), NSW Department of Health, North Sydney, (Available at
    • Workplace Relations and Management Branch Zero tolerance response to violence in the NSW Health workplace 2003, (PD2005_315), NSW Department of Health, North Sydney, (Available at http://www.health.nsw.gov.au/policies/PD/2005/pdf/PD2005_315.pdf).
    • (2003) Zero tolerance response to violence in the NSW Health workplace


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.