Existential Guilt and Preferential Treatment: The Case of an Airline Upgrade

Journal of Travel Research

Volumn 52, Issue 5, 2013, Pages 591-599

  Mattila, Anna S ^a   Hanks, Lydia ^b   Zhang, Lu ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

^b FLORIDA STATE UNIVERSITY   (United States)

Author keywords

airline; guilt; guilt proneness; travel; upgrade

Indexed keywords

AIRLINE INDUSTRY; MARKETING; SOCIAL JUSTICE; TRAVEL BEHAVIOR;

EID: 84881004430     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287513478504     Document Type: Article

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