Evaluation and implementation of social responsibility

Service Industries Journal

Volumn 33, Issue 9-10, 2013, Pages 846-858

  Sanz Mendiola, Irene ^a   Garcia Beltran, Angel ^a   González Tirados, Rosa María ^a  

^a UNIVERSIDAD POLITÉCNICA DE MADRID   (Spain)

Author keywords

evaluation of sustainability; financial services; social responsibility; stakeholders; stock market sustainability indexes

Indexed keywords

ALGORITHM; ECONOMETRICS; FINANCIAL SERVICES; NUMERICAL MODEL; QUALITATIVE ANALYSIS; STAKEHOLDER; STOCK MARKET;

EID: 84880317901     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2013.719890     Document Type: Article

References (39)

1. Akgün, A., Keskin, H. and Byrne, J. 2012. Organizational emotional memory. Management Decision, 50 (1): 95-114. (doi:10.1108/00251741211194895)
2. Alajoutsijärvi, K., Mainela, T., Ulkuniemi, P. and Montell, E. 2012. Dynamic effects of business cycles on business relationships. Management Decision, 50 (2): 291-304. (doi:10.1108/00251741211203579)
3. Andrioff, J. and McIntosh, M. 2001. Perspective on corporate citizenship, Sheffield: Greenleaf Publishing.
4. Battistella, C., Biotto, G. and De Toni, A. 2012. From design driven innovation to meaning strategy. Management Decision, 50 (4): 718-743. (doi:10.1108/00251741211220390)
5. Berle, A. and Means, G. 1932. The modern corporation and private property, Chicago, IL: Commerce Clearing House.
6. Bhasin, S. 2012. An appropriate change strategy for lean success. Management Decision, 50 (3): 439-458. (doi:10.1108/00251741211216223)
7. Brundtland Report. 1987. Our common future, Oxford: Oxford University Press.
8. Burke, L. and Logsdon, J. M. 1996. How corporate social responsibility pays off. Long Range Planning, 29 (4): 495-502. (doi:10.1016/0024-6301(96)00041-6)
9. ClearlySo. (2011). Investor perspectives on social enterprise financing. Retrieved November 10, 2011, from http://www.cityoflondon.gov.uk/economicresearch
10. Collison, D. J., Cobb, G., Power, D. M. and Stevenson, L. A. 2008. The financial performance of the FTSE4Good indices. Corporate Social Responsibility and Environmental Management, 15: 14-28. (doi:10.1002/csr.144)
11. De Colle, S. and Gonella, C. 2002. The social and ethical alchemy: An integrative approach to social and ethical accountability. Business Ethics: A Europe Review, 11 (1): 86-96. (doi:10.1111/1467-8608.00261)
12. Epstein, M. J. and Roy, M. J. 2001. Sustainability in action: Identifying and measuring the key performance drivers. Long Range Planning, 34: 585-604. (doi:10.1016/S0024-6301(01)00084-X)
13. Financial Times. (2001). FTSE4Good Index Series. Retrieved November 10, 2011, from http://www.ftse.com/Indices/FTSE4Good_Index_Series/index.jsp
14. Freeman, R. 1984. Strategic management: A stakeholder approach, Boston, MA: Pitman.
15. Garcés-Ayerbe, C., Rivera-Torres, P. and Murillo-Luna, J. 2012. Stakeholder pressure and environmental proactivity: Moderating effect of competitive advantage expectations. Management Decision, 50 (2): 189-206. (doi:10.1108/00251741211203524)
16. Garriga, E. and Melé, D. 2004. Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53 (1-2): 51-71. (doi:10.1023/B:BUSI.0000039399.90587.34)
17. Global Reporting Initiative. (1997). GRI website. Retrieved November 10, 2011, from www.globalreporting.org
18. Holland, L., & Gibbon, J. (2001). Processes in social and ethical accountability-external reporting mechanisms. In J. Andrioff & M. McIntosh (Eds.), Perspective on corporate citizenship (pp. 278-295). Sheffield: Greenleaf Publishing.
19. ISO. (2010). International Organization for Standardization ISO 26000:2010-guidance on social responsibility (1st ed., 2010-11-01). Geneva: BSI Standards Publication.
20. Keynes, J. M. 1912. The economic principles of Confucius and his school. Economic Journal, 22 (88): 584-588. (doi:10.2307/2222270)
21. Martin Curran, M. and Moran, D. 2007. Impact of the FTSE4Good Index on firm price: An event study. Journal of Environmental Management, 82 (4): 529-537. (doi:10.1016/j.jenvman.2006.02.010)
22. McWilliams, A. and Siegel, D. 2001. Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26 (1): 117-127.
23. Mukherjee, D., Lahiri, S., Mukherjee, D. and Billing, T. 2012. Leading virtual teams: How do social, cognitive, and behavioral capabilities matter?. Management Decision, 50 (2): 273-290. (doi:10.1108/00251741211203560)
24. Petit, T. A. 1967. The moral crisis in management, New York: MacGraw-Hill Book.
25. Porter, M. E. 1996. What is strategy?. Harvard Business Review, November--December, 61-78
26. Porter, M. E. and Kramer, M. R. 2006. Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84 (12): 78-92.
27. Red Española Pacto Mundial. (2012). Beneficios para la PYME. Retrieved March 10, 2012, from http://www.pactomundial.org/iniciativarsepyme/
28. Rodríguez López, A. 2011. Análisis de rentabilidad, liquidez, solvencia y eficiencia en las PYMES españolas: evidencia empírica en el periodo 2007-2010. Revista Internacional del Mundo Económico y del Derecho, 3: 47-55.
29. SAM Group. (2011). Sustainability Yearbook 2011. Retrieved November 10, 2011, from http://www.sam-group.com/images/SAM_Yearbook_2011_tcm794-290391.pdf
30. Sashi, C. M. 2012. Customer engagement, buyer-seller relationships, and social media. Management Decision, 50 (2): 253-272. (doi:10.1108/00251741211203551)
31. Smith, C. 2003. Corporate social responsibility: Whether or how?. California Management Review, 45 (4): 52-76. (doi:10.2307/41166188)
32. Sprinkle, G. B. and Maines, L. A. 2010. The benefits and costs of corporate social responsibility. Business Horizons, 53: 445-453. (doi:10.1016/j.bushor.2010.05.006)
33. United Nations. (1987). United Nations World Commission on Environment and Development (WCED): Our Common Future. Retrieved November 10, 2011, from http://www.un-documents.net/ocf-ov.htm
34. United Nations. (1992). General Assembly, report of the UN Conference on Environment and Development. Retrieved October 10, 2011, from http://www.un.org/documents/ga/conf151/aconf15126-1annex1.htm
35. United Nations. (2008). UN Global Compact's ten principles. Retrieved November 10, 2011, from http://www.unglobalcompact.org/AboutTheGC/TheTenPrinciples/index.html
36. Vaiman, V., Scullion, H. and Collings, D. 2012. Talent management decision making. Management Decision, 50 (5): 925-941. (doi:10.1108/00251741211227663)
37. Vogel, D. 2005. The market for virtue: The potential and limits of corporate social responsibility, Washington, DC: Brookings Institution Press.
38. Wang, Y. and Feng, H. 2012. Customer relationship management capabilities: Measurement, antecedents and consequences. Management Decision, 50 (1): 115-129. (doi:10.1108/00251741211194903)
39. Zadek, S. 2001. " Balancing performance ethics and accountability ". In Business sustainable development, Edited by: Starkey, R. and Welford, R. 185-214. London: Earthscan Publications.