High reliability organization: A literature review

Annual International Conference of the American Society for Engineering Management 2011, ASEM 2011

Volumn , Issue , 2011, Pages 350-355

  Ng, Ean Harn ^a   Beruvides, Mario G ^a,b   Tolk, Janice N ^c   Hartley, Richard S ^c  

^a Texas Tech University   (United States)

^b Laboratory for Systems Solutions   (United States)

^c Babcock and Wilcox Technical Services Pantex LLC   (United States)

Author keywords

High reliability organization (HRO)

Indexed keywords

ENGINEERING MANAGEMENT; HIGH RELIABILITY ORGANIZATIONS; LITERATURE REVIEWS; ORGANIZATION MANAGEMENT; ORGANIZATIONAL BEHAVIOR; ORGANIZATIONAL LEARNING; RESILIENCE ENGINEERINGS; SAFETY MANAGEMENT;

RELIABILITY; RESEARCH; RISK MANAGEMENT;

SAFETY ENGINEERING;

EID: 84879971735     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (32)

1. Bierly III, P. E., & Spender, J. C. "Culture and high reliability organizations: The case of the nuclear submarine". Journal of Management, 21(4), (1995) p.639.
2. Columbia Accident Investigation Board [CAIB]. "Columbia Accident Investigation Board Report: Superintendent of Document", US Government Printing, Arlington, VA. (2003)
3. Christenson, D. "Build a Healthy Safety Culture Using Organizational Learning and High Reliability Organizing" (2007) Retrieved August, 2010, from http://www.wildfirelessons.net/documents/Christenson-Safety-LO-HRO.pdf
4. Clarke, L. "Drs. Pangloss and strangelove meet organizational theory: High reliability organizations and nuclear weapons accidents." Sociological Forum, 8(4), (1993) p. 675-689.
5. Cooke, D. L., & Rohleder, T. R. "Learning from incidents: from normal accidents to high reliability". System Dynamics Review, 22(3), (2006) pp. 213-239.
6. Cox, S., Jones, B., & Collinson, D. "Trust relations in high-reliability organizations" Risk analysis, 26(5), (2006) pp.1123-1138.
7. Ericksen, J., & Dyer, L. "Toward a strategic human resource management model of high reliability organization performance" The International Journal of Human Resource Management, 16(6), (2005) pp. 907-928.
8. Halpern, J. "Cognitive factors influencing decision making in a highly reliable organization." Organization & Environment, 3(2), (1989) p. 143.
9. Hollnagel, E., Woods, D.D., & Leveson, N. (Eds.) Resilience Engineering: Concepts and Precepts, Hampshire, England: Ashgate Publishing Ltd. (2006).
10. Hopkins, A. The Problem of Defining High Reliability Organisations. In A. Hopkins (Ed.), Learning from High Reliability Organisations. Sydney: CCH. (2009).
11. Kerfoot, K. "On Leadership Attending to Weak Signals: The Leader's Challenge." Urologic Nursing, 25(6), (2004) pp. 488-496.
12. Klein, R. L., Bigley, G. A., & Roberts, K. H. "Organizational culture in high reliability organizations: An extension." Human Relations, 48(7), (1995) pp. 771.
13. La Porte, T. R., & Rochlin, G. I. "A rejoinder to Perrow." Journal of Contingencies and Crisis Management, 2(4), (1994) pp. 221-227.
14. Leveson, N., Dulac, N., Marais, K., & Carroll, J. "Moving beyond normal accidents and high reliability organizations: a systems approach to safety in complex systems." Organization Studies, 30(2-3), (2009) pp. 227.
15. Marais, K., Dulac, N., & Leveson, N. "Beyond normal accidents and high reliability organizations: the need for an alternative approach to safety in complex systems." Engineering Systems Division Symposium. MIT, Cambridge, Mass. (2004)
16. Perrow, C. (Eds) Normal Accidents: Living with High-Risk Technologies. Princeton University Press: Princeton, NJ (1984)
17. Rijpma, J. "Complexity, tight-coupling and reliability: Connecting normal accidents theory and high reliability theory." Journal of Contingencies and Crisis Management, 5(1), (1997) pp. 15-23.
18. Roberts, K. H. "New challenges in organizational research: high reliability organizations." Organization & Environment, 3(2), (1989) pp. 111.
19. Roberts, K. H., & Rousseau, D. M. "Research in nearly failure-free, high-reliability organizations: having the bubble." IEEE Transactions on Engineering Management, 36(2), (1989) pp. 132-139.
20. Roberts, K. H., Stout, S. K., & Halpern, J. J. "Decision dynamics in two high reliability military organizations." Management Science, 40(5), (1989) pp. 614-624.
21. Sagan, S. D. "Toward a political theory of organizational reliability." Journal of Contingencies and Crisis Management, 2(4), (1994) pp. 228-240.
22. Schulman, P. R. "Heroes, organizations and high reliability" Journal of Contingencies and Crisis Management, 4(2), (1996) pp. 72-82.
23. Schobel, M. "Trust in high-reliability organizations." Social Science Information, 48(2), (1994) pp. 315.
24. Shrivastava, S., Sonpar, K., & Pazzaglia, F. "Normal accident theory versus high reliability theory: a resolution and call for an open systems view of accidents." Human Relations, 62(9), (2009) pp. 1357.
25. Tamuz, M., & Harrison, M. I. "Improving patient safety in hospitals: contributions of high-reliability theory and normal accident theory." Health Services Research, 41(4p2), (2006) pp. 1654-1676.
26. Tsang, E. W. K. "Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research." Human Relations, 50(1), (1997) pp. 73-89.
27. Tolk, J., Hartley, R., Beruvides, M., Ng, E-H. Theoretical Framework and Practical Application of High Reliability Organization. Paper presented at the Fourth International HRO Workshop, Washington, DC. (2011)
28. Van Den Eede, G., Van de Walle, B., & Rutkowski, A.-F. "Dealing with risk in incident management: an application of high reliability theory." IEEE Computer Society Conference Proceeding (2006).
29. van Stralen, D. "High-reliability organizations: Changing the culture of care in two medical units." Design Issues, 24(1), (2008) pp. 78.
30. Weick, K. E. "Organizational culture as a source of high-reliability." California Management Rreview, 29(2) (1987)
31. Weick, K. "Mental models of high reliability systems." Organization & Environment, 3(2), (1989) pp. 127.
32. Weick, K., & Sutcliffe, K. Managing the unexpected: Assuring high performance in an age of complexity: Jossey-Bass San Francisco. (2001).