메뉴 건너뛰기




Volumn 24, Issue 14, 2013, Pages 2741-2759

Generating employee engagement in a public-private partnership: Management communication activities and employee experiences

Author keywords

employee engagement; lived experience; management communication; organizational change; organizational culture

Indexed keywords


EID: 84878668232     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585192.2013.765497     Document Type: Article
Times cited : (49)

References (70)
  • 2
    • 84870479689 scopus 로고    scopus 로고
    • The Link Between Perceived Human Resource Management Practices, Engagement and Employee Behaviour: A Moderated Mediation Model
    • Alfes, K., Schantz, A.D., Truss, C., and Soane, E.C. (2012), 'The Link Between Perceived Human Resource Management Practices, Engagement and Employee Behaviour: A Moderated Mediation Model,' International Journal of Human Resource Management, 24, 330-351.
    • (2012) International Journal of Human Resource Management , vol.24 , pp. 330-351
    • Alfes, K.1    Schantz, A.D.2    Truss, C.3    Soane, E.C.4
  • 7
    • 38849121416 scopus 로고    scopus 로고
    • Positive Organizational Behavior: Engaged Employees in Flourishing Organizations
    • Bakker, A.B., and Schaufeli, W.B. (2008), 'Positive Organizational Behavior: Engaged Employees in Flourishing Organizations,' Journal of Organizational Behavior, 29, 147-154.
    • (2008) Journal of Organizational Behavior , vol.29 , pp. 147-154
    • Bakker, A.B.1    Schaufeli, W.B.2
  • 8
    • 84917170968 scopus 로고    scopus 로고
    • An Organisational and Social Psychological Perspective on Burnout and Work Engagement
    • In: van den Bos K., Hewstone M., de Wit J., Schut H., Stroebe M., editors Oxford,: Psychology Press
    • Bakker, A.B., Schaufeli, W.B., Demerouti, E., and Euwema, M.C. (2006), 'An Organisational and Social Psychological Perspective on Burnout and Work Engagement,' in The Scope of Social Psychology: Theory and Applications, eds. K.van den Bos, M.Hewstone, J.de Wit, H.Schut, and M.Stroebe, Oxford: Psychology Press, pp. 229-252.
    • (2006) The Scope of Social Psychology: Theory and Applications , pp. 229-252
    • Bakker, A.B.1    Schaufeli, W.B.2    Demerouti, E.3    Euwema, M.C.4
  • 9
    • 84996153830 scopus 로고    scopus 로고
    • Striving for Excellence in Public Service Delivery: Experiences From an Analysis of the Private Finance Initiative
    • Broadbent, J., and Laughlin, R. (2004), 'Striving for Excellence in Public Service Delivery: Experiences From an Analysis of the Private Finance Initiative,' Public Policy and Administration, 19, 82-99.
    • (2004) Public Policy and Administration , vol.19 , pp. 82-99
    • Broadbent, J.1    Laughlin, R.2
  • 11
    • 79951641315 scopus 로고    scopus 로고
    • Work Engagement: A Quantitative Review and Test of Its Relations With Task and Contextual Performance
    • Christian, M.S., Garza, A.S., and Slaughter, J.E. (2011), 'Work Engagement: A Quantitative Review and Test of Its Relations With Task and Contextual Performance,' Personnel Psychology, 64, 89-136.
    • (2011) Personnel Psychology , vol.64 , pp. 89-136
    • Christian, M.S.1    Garza, A.S.2    Slaughter, J.E.3
  • 12
    • 24944459929 scopus 로고    scopus 로고
    • Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support
    • Coyle-Shapiro, J.A.-M., and Conway, N. (2005), 'Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support,' Journal of Applied Psychology, 90, 774-781.
    • (2005) Journal of Applied Psychology , vol.90 , pp. 774-781
    • Coyle-Shapiro, J.A.-M.1    Conway, N.2
  • 14
    • 0034870210 scopus 로고    scopus 로고
    • Employee Perceptions of Job Influence and Organizational Participation
    • Delbridge, R., and Whitfield, K. (2001), 'Employee Perceptions of Job Influence and Organizational Participation,' Industrial Relations, 40, 472-489.
    • (2001) Industrial Relations , vol.40 , pp. 472-489
    • Delbridge, R.1    Whitfield, K.2
  • 16
    • 33644754857 scopus 로고    scopus 로고
    • Organizational Identification: A Conceptual and Operational Reviews
    • Edwards, M.R. (2005), 'Organizational Identification: A Conceptual and Operational Reviews,' International Journal of Management Reviews, 7, 207-230.
    • (2005) International Journal of Management Reviews , vol.7 , pp. 207-230
    • Edwards, M.R.1
  • 19
    • 0001073758 scopus 로고
    • Building Theories From Case Study Research
    • Eisenhardt, K.M. (1989), 'Building Theories From Case Study Research,' Academy of Management Review, 14, 532-550.
    • (1989) Academy of Management Review , vol.14 , pp. 532-550
    • Eisenhardt, K.M.1
  • 20
    • 34047207566 scopus 로고    scopus 로고
    • Theory-Building From Cases: Opportunities and Challenges
    • Eisenhardt, K.M., and Graebner, M.S. (2007), 'Theory-Building From Cases: Opportunities and Challenges,' Academy of Management Journal, 50, 25-32.
    • (2007) Academy of Management Journal , vol.50 , pp. 25-32
    • Eisenhardt, K.M.1    Graebner, M.S.2
  • 21
    • 0346896338 scopus 로고    scopus 로고
    • Changing Public Service Organizations: Current Perspectives and Future Prospects
    • Ferlie, E., Hartley, J., and Martin, S. (2003), 'Changing Public Service Organizations: Current Perspectives and Future Prospects,' British Journal of Management, 14, S1-S14.
    • (2003) British Journal of Management , vol.14
    • Ferlie, E.1    Hartley, J.2    Martin, S.3
  • 22
    • 33645708913 scopus 로고    scopus 로고
    • Five Misunderstandings About Case Study Research
    • Flyvbjerg, B. (2006), 'Five Misunderstandings About Case Study Research,' Qualitative Inquiry, 12, 219-245.
    • (2006) Qualitative Inquiry , vol.12 , pp. 219-245
    • Flyvbjerg, B.1
  • 24
    • 85029267060 scopus 로고    scopus 로고
    • The Medium and the Message: Communicating Effectively During a Major Change Initiative
    • Goodman, J., and Truss, C. (2004), 'The Medium and the Message: Communicating Effectively During a Major Change Initiative,' Journal of Change Management, 4, 217-228.
    • (2004) Journal of Change Management , vol.4 , pp. 217-228
    • Goodman, J.1    Truss, C.2
  • 27
    • 0036339914 scopus 로고    scopus 로고
    • Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis
    • Harter, J.K., Schmidt, F.L., and Hayes, T.L. (2002), 'Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis,' Journal of Applied Psychology, 87, 268-279.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 268-279
    • Harter, J.K.1    Schmidt, F.L.2    Hayes, T.L.3
  • 28
    • 62249155414 scopus 로고    scopus 로고
    • PPPs: The Passage of Time Permits a Sober Reflection
    • Hodge, G.A., and Greve, C. (2009), 'PPPs: The Passage of Time Permits a Sober Reflection,' Institute of Economic Affairs, 29, 33-39.
    • (2009) Institute of Economic Affairs , vol.29 , pp. 33-39
    • Hodge, G.A.1    Greve, C.2
  • 29
    • 0345733273 scopus 로고    scopus 로고
    • Identifying Organizational Subcultures: An Empirical Approach
    • Hofstede, G. (1998), 'Identifying Organizational Subcultures: An Empirical Approach,' Journal of Management Studies, 35, 1-12.
    • (1998) Journal of Management Studies , vol.35 , pp. 1-12
    • Hofstede, G.1
  • 30
    • 27544451845 scopus 로고    scopus 로고
    • Context: Working It Up, Down, and Across
    • In: Seale C., Gobo G., Gubrium J.F., Silverman D., editors Los Angeles, CA,: Sage
    • Holstein, J.A., and Gubrium, J.F. (2007), 'Context: Working It Up, Down, and Across,' in Qualitative Research Practice, eds. C.Seale, G.Gobo, J.F.Gubrium and D.Silverman, Los Angeles, CA: Sage, pp. 267-281.
    • (2007) Qualitative Research Practice , pp. 267-281
    • Holstein, J.A.1    Gubrium, J.F.2
  • 32
    • 84975491692 scopus 로고
    • Psychological Conditions of Personal Engagement and Disengagement at Work
    • Kahn, W.A. (1990), 'Psychological Conditions of Personal Engagement and Disengagement at Work,' Academy of Management Journal, 33, 692-724.
    • (1990) Academy of Management Journal , vol.33 , pp. 692-724
    • Kahn, W.A.1
  • 38
    • 79955084215 scopus 로고    scopus 로고
    • Engagement: The Design and Evaluation of Interventions
    • In: Bakker A.B., Leiter M.P., editors Hoboken, NJ,: Psychology Press
    • Leiter, M.P., and Maslach, C. (2010), 'Engagement: The Design and Evaluation of Interventions,' in Work Engagement: A Handbook of Essential Theory and Research, eds. A.B.Bakker and M.P.Leiter, Hoboken, NJ: Psychology Press, pp. 164-180.
    • (2010) Work Engagement: A Handbook of Essential Theory and Research , pp. 164-180
    • Leiter, M.P.1    Maslach, C.2
  • 41
    • 77954406653 scopus 로고    scopus 로고
    • Engaging for Success: Enhancing Performance Through Employee Engagement
    • Department for Business, Innovation and Skills, Crown Copyright
    • MacLeod, D., and Clarke, N. (2009), 'Engaging for Success: Enhancing Performance Through Employee Engagement,' Department for Business, Innovation and Skills, Crown Copyright.
    • (2009)
    • MacLeod, D.1    Clarke, N.2
  • 45
    • 84878648654 scopus 로고    scopus 로고
    • Leading Change and Development in Organisations
    • In: Watson G., S.C. Reissner, editors London,: CIPD
    • Reissner, S.C. (2010), 'Leading Change and Development in Organisations,' in Developing Skills for Business Leadership, eds. G.Watson and S.C.Reissner, London: CIPD, pp. 496-526.
    • (2010) Developing Skills for Business Leadership , pp. 496-526
    • Reissner, S.C.1
  • 46
    • 84880973434 scopus 로고    scopus 로고
    • Perceived Organizational Support: A Review of the Literature
    • Rhoades, L., and Eisenberger, R. (2007), 'Perceived Organizational Support: A Review of the Literature,' Journal of Applied Psychology, 87, 698-714.
    • (2007) Journal of Applied Psychology , vol.87 , pp. 698-714
    • Rhoades, L.1    Eisenberger, R.2
  • 47
  • 48
    • 33749343567 scopus 로고    scopus 로고
    • Antecedents and Consequences of Employee Engagement
    • Saks, A.M. (2006), 'Antecedents and Consequences of Employee Engagement,' Journal of Managerial Psychology, 21, 600-619.
    • (2006) Journal of Managerial Psychology , vol.21 , pp. 600-619
    • Saks, A.M.1
  • 49
    • 70350522040 scopus 로고    scopus 로고
    • The Meaning and Bleeding of Employee Engagement: How Muddy is the Water?
    • Saks, A.M. (2008), 'The Meaning and Bleeding of Employee Engagement: How Muddy is the Water?' Industrial and Organizational Psychology, 1, 40-43.
    • (2008) Industrial and Organizational Psychology , vol.1 , pp. 40-43
    • Saks, A.M.1
  • 50
    • 39049092702 scopus 로고    scopus 로고
    • A Cross-National Study of Work Engagement as a Mediator Between Job Resources and Proactive Behaviour
    • Salanova, M., and Schaufeli, W.B. (2008), 'A Cross-National Study of Work Engagement as a Mediator Between Job Resources and Proactive Behaviour,' International Journal of Human Resource Management, 19, 116-131.
    • (2008) International Journal of Human Resource Management , vol.19 , pp. 116-131
    • Salanova, M.1    Schaufeli, W.B.2
  • 52
    • 10944269300 scopus 로고    scopus 로고
    • Job Demands, Job Resources, and Their Relationship With Burnout and Engagement: A Multi-Sample Study
    • Schaufeli, W.B., and Bakker, A.B. (2004), 'Job Demands, Job Resources, and Their Relationship With Burnout and Engagement: A Multi-Sample Study,' Journal of Organizational Behavior, 25, 293-315.
    • (2004) Journal of Organizational Behavior , vol.25 , pp. 293-315
    • Schaufeli, W.B.1    Bakker, A.B.2
  • 53
    • 84911129529 scopus 로고    scopus 로고
    • Defining and Measuring Work Engagement: Bringing Clarity of the Concept
    • In: Bakker A.B., Leiter M.P., editors Hoboken, NJ,: Psychology Press
    • Schaufeli, W.B., and Bakker, A.B. (2010), 'Defining and Measuring Work Engagement: Bringing Clarity of the Concept,' in Work Engagement: A Handbook of Essential Theory and Research, eds. A.B.Bakker and M.P.Leiter, Hoboken, NJ: Psychology Press, pp. 10-24.
    • (2010) Work Engagement: A Handbook of Essential Theory and Research , pp. 10-24
    • Schaufeli, W.B.1    Bakker, A.B.2
  • 54
    • 33745950343 scopus 로고    scopus 로고
    • The Measurement of Work Engagement With a Short Questionnaire: A Cross-National Study
    • Schaufeli, W.B., Bakker, A.B., and Salanova, M. (2006), 'The Measurement of Work Engagement With a Short Questionnaire: A Cross-National Study,' Educational and Psychological Measurement, 66, 701-716.
    • (2006) Educational and Psychological Measurement , vol.66 , pp. 701-716
    • Schaufeli, W.B.1    Bakker, A.B.2    Salanova, M.3
  • 55
    • 70349515174 scopus 로고    scopus 로고
    • How Changes in Job Demands and Resources Predict Burnout, Work Engagement, and Sickness Absenteeism
    • Schaufeli, W.B., Bakker, A.B., and Van Rhenen, W. (2009), 'How Changes in Job Demands and Resources Predict Burnout, Work Engagement, and Sickness Absenteeism,' Journal of Organizational Behavior, 30, 893-917.
    • (2009) Journal of Organizational Behavior , vol.30 , pp. 893-917
    • Schaufeli, W.B.1    Bakker, A.B.2    Van Rhenen, W.3
  • 57
    • 80051623355 scopus 로고    scopus 로고
    • Four Emerging Perspectives of Employee Engagement: An Integrative Literature Review
    • Shuck, B. (2011), 'Four Emerging Perspectives of Employee Engagement: An Integrative Literature Review,' Human Resource Development Review, 10, 304-328.
    • (2011) Human Resource Development Review , vol.10 , pp. 304-328
    • Shuck, B.1
  • 58
    • 79955933894 scopus 로고    scopus 로고
    • Exploring Employee Engagement From the Employee Perspective: Implications for HRD
    • Shuck, M.B., Rocco, T.S., and Albornoz, C.A. (2011), 'Exploring Employee Engagement From the Employee Perspective: Implications for HRD,' Journal of European Industrial Training, 35, 300-325.
    • (2011) Journal of European Industrial Training , vol.35 , pp. 300-325
    • Shuck, M.B.1    Rocco, T.S.2    Albornoz, C.A.3
  • 59
    • 77952389696 scopus 로고    scopus 로고
    • Employee Engagement and HRD: A Seminal Review of the Foundations
    • Shuck, B., and Wollard, K. (2010), 'Employee Engagement and HRD: A Seminal Review of the Foundations,' Human Resource Development Review, 9, 89-110.
    • (2010) Human Resource Development Review , vol.9 , pp. 89-110
    • Shuck, B.1    Wollard, K.2
  • 61
    • 84864980132 scopus 로고    scopus 로고
    • Explaining Employee Engagement With Strategic Change Implementation: A Meaning-Making Approach
    • Sonenshein, S., and Dholakia, U. (2012), 'Explaining Employee Engagement With Strategic Change Implementation: A Meaning-Making Approach,' Organization Science, 23, 1-23.
    • (2012) Organization Science , vol.23 , pp. 1-23
    • Sonenshein, S.1    Dholakia, U.2
  • 62
    • 0036755321 scopus 로고    scopus 로고
    • Public-Private Partnerships: Lessons From the British Approach
    • Spackman, M. (2002), 'Public-Private Partnerships: Lessons From the British Approach,' Economic Systems, 26, 283-301.
    • (2002) Economic Systems , vol.26 , pp. 283-301
    • Spackman, M.1
  • 64
    • 0011253133 scopus 로고
    • Experiencing Organizational Change: Triggers, Processes and Outcomes of Change Journeys
    • Stuart, R. (1995), 'Experiencing Organizational Change: Triggers, Processes and Outcomes of Change Journeys,' Personnel Review, 24, 3-87.
    • (1995) Personnel Review , vol.24 , pp. 3-87
    • Stuart, R.1
  • 65
    • 0036313001 scopus 로고    scopus 로고
    • Organizational Commitment: A Critique of the Construct and Measures
    • Swailes, S. (2002), 'Organizational Commitment: A Critique of the Construct and Measures,' International Journal of Management Reviews, 4, 155-178.
    • (2002) International Journal of Management Reviews , vol.4 , pp. 155-178
    • Swailes, S.1
  • 67
    • 0035600456 scopus 로고    scopus 로고
    • Identification in Organizational Contexts: Linking Theory and Research From Social and Organizational Psychology
    • Van Dick, R. (2001), 'Identification in Organizational Contexts: Linking Theory and Research From Social and Organizational Psychology,' International Journal of Management Reviews, 3, 265-283.
    • (2001) International Journal of Management Reviews , vol.3 , pp. 265-283
    • Van Dick, R.1
  • 68
    • 58449119669 scopus 로고    scopus 로고
    • Job Engagement in Organizations: Fad, Fashion, or Folderol?
    • Wefald, A.J., and Downey, R.G. (2009), 'Job Engagement in Organizations: Fad, Fashion, or Folderol?' Journal of Organizational Behavior, 30, 141-145.
    • (2009) Journal of Organizational Behavior , vol.30 , pp. 141-145
    • Wefald, A.J.1    Downey, R.G.2
  • 69
    • 80054840388 scopus 로고    scopus 로고
    • The Evolution of the Employee Engagement Concept: Communication Implications
    • Welch, M. (2011), 'The Evolution of the Employee Engagement Concept: Communication Implications,' Corporate Communications, 16, 328-346.
    • (2011) Corporate Communications , vol.16 , pp. 328-346
    • Welch, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.