Development and validation of an instrument to measure user perceived service quality of mHealth

Information and Management

Volumn 50, Issue 4, 2013, Pages 181-195

  Akter, Shahriar ^a   D'Ambra, John ^b   Ray, Pradeep ^b  

^a UNIVERSITY OF WOLLONGONG   (Australia)

^b UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

Continuance intentions; Mobile health; PLS path modeling; Satisfaction; Scale development; Service quality

Indexed keywords

CONTINUANCE INTENTIONS; MOBILE HEALTH; SATISFACTION; SCALE DEVELOPMENT; SERVICE QUALITY;

INFORMATION SCIENCE; INFORMATION SYSTEMS;

QUALITY OF SERVICE;

EID: 84876372135     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2013.03.001     Document Type: Article

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