The degradation of work and the end of the skilled emotion worker at Aer Lingus: Is it all trolley dollies now?

Work, Employment and Society

Volumn 27, Issue 1, 2013, Pages 105-121

  Curley, Caitriona ^a   Royle, Tony ^a  

^a NATIONAL UNIVERSITY OF IRELAND   (Ireland)

Author keywords

airline industry; emotional labour; employment relations; identity; work intensification

Indexed keywords

EID: 84873932857     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017012460317     Document Type: Article

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