Getting to the heart of the emotional labour process: A reply to Brook

Work, Employment and Society

Volumn 23, Issue 3, 2009, Pages 549-560

  Bolton, Sharon C ^a  

^a UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

Emotion work; Emotional labour; Labour process analysis

Indexed keywords

EID: 70349456732     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017009337069     Document Type: Article

References (39)

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