Vying for Hearts and Minds: Emotional Labour as Management Control

Labour and Industry

Volumn 13, Issue 3, 2003, Pages 51-72

  Jocoy, Christine L ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85050841960     PISSN: 10301763     EISSN: 23255676     Source Type: Journal    
DOI: 10.1080/10301763.2003.10669272     Document Type: Article

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