메뉴 건너뛰기




Volumn 28, Issue 1, 2013, Pages 90-111

Are generic strategies 'fit for purpose' in a public service context?

Author keywords

generic strategies; leisure; performance; public management; public sector; regional and local government; service delivery; strategy

Indexed keywords


EID: 84871265896     PISSN: 09520767     EISSN: None     Source Type: Journal    
DOI: 10.1177/0952076712440301     Document Type: Article
Times cited : (13)

References (66)
  • 2
    • 40449096969 scopus 로고    scopus 로고
    • Organizational strategy, external regulation and public service performance
    • Andrews R,Boyne GA,Law J,Walker RM.Organizational strategy, external regulation and public service performance.Public Administration. 2008;86 (1): 185-203.
    • (2008) Public Administration , vol.86 , Issue.1 , pp. 185-203
    • Andrews, R.1    Boyne, G.A.2    Law, J.3    Walker, R.M.4
  • 3
    • 77954387754 scopus 로고    scopus 로고
    • Strategy, structure and process in the public sector: a test of the miles and snow model
    • Andrews R,Boyne GA,Law J,Walker RM.Strategy, structure and process in the public sector: a test of the miles and snow model.Public Administration. 2009;87 (4): 732-749.
    • (2009) Public Administration , vol.87 , Issue.4 , pp. 732-749
    • Andrews, R.1    Boyne, G.A.2    Law, J.3    Walker, R.M.4
  • 4
    • 24644490711 scopus 로고    scopus 로고
    • Representative bureaucracy, organizational strategy and public service performance: an empirical analysis of English local government
    • Andrews R,Boyne GA,Meier KJ,O'Toole LJ,Walker RM.Representative bureaucracy, organizational strategy and public service performance: an empirical analysis of English local government.Journal of Public Administration Research and Theory. 2005;15 (3): 489-504.
    • (2005) Journal of Public Administration Research and Theory , vol.15 , Issue.3 , pp. 489-504
    • Andrews, R.1    Boyne, G.A.2    Meier, K.J.3    O'Toole, L.J.4    Walker, R.M.5
  • 5
    • 33645062429 scopus 로고    scopus 로고
    • Strategy content and organizational performance: an empirical analysis
    • Andrews R,Boyne GA,Walker RM.Strategy content and organizational performance: an empirical analysis.Public Administration Review. 2006;66 (1): 52-63.
    • (2006) Public Administration Review , vol.66 , Issue.1 , pp. 52-63
    • Andrews, R.1    Boyne, G.A.2    Walker, R.M.3
  • 6
    • 84855810824 scopus 로고    scopus 로고
    • Audit Commission for Local Authorities and the National Health Service in England: Local Government National Report, June
    • Public Sports and Recreation Services: Making Them Fit for the Future. Audit Commission for Local Authorities and the National Health Service in England: Local Government National Report, June; 2006:.
    • (2006) Public Sports and Recreation Services: Making Them Fit for the Future
  • 7
    • 85009571723 scopus 로고    scopus 로고
    • Strategic characteristics of sport and recreation provision: an application of SPACE analysis
    • Benson AM,Henderson S.Strategic characteristics of sport and recreation provision: an application of SPACE analysis.Managing Leisure. 2005;10 (4): 251-267.
    • (2005) Managing Leisure , vol.10 , Issue.4 , pp. 251-267
    • Benson, A.M.1    Henderson, S.2
  • 9
    • 84996247531 scopus 로고    scopus 로고
    • Explaining public service performance: does management matter?
    • Boyne GA.Explaining public service performance: does management matter?.Public Policy and Administration. 2004;19 (4): 100-117.
    • (2004) Public Policy and Administration , vol.19 , Issue.4 , pp. 100-117
    • Boyne, G.A.1
  • 10
  • 12
    • 78650108172 scopus 로고    scopus 로고
    • Strategic management and public service performance: the way ahead
    • Boyne GA,Walker RM.Strategic management and public service performance: the way ahead.Public Administration Review. 2010;SI (December): S185-S192.
    • (2010) Public Administration Review , vol.SI , Issue.December
    • Boyne, G.A.1    Walker, R.M.2
  • 13
    • 70350779993 scopus 로고    scopus 로고
    • An exploration of assimilating service relation strategies in the private and the public sector
    • Caemmerer B,Banerjee M.An exploration of assimilating service relation strategies in the private and the public sector.Journal of Relationship Marketing. 2009;8:68-79.
    • (2009) Journal of Relationship Marketing , vol.8 , pp. 68-79
    • Caemmerer, B.1    Banerjee, M.2
  • 16
    • 0012840996 scopus 로고    scopus 로고
    • Public and commercial leisure provision: active citizens and passive consumers?
    • Coalter F.Public and commercial leisure provision: active citizens and passive consumers?.Leisure Studies. 2000;19 (3): 163-181.
    • (2000) Leisure Studies , vol.19 , Issue.3 , pp. 163-181
    • Coalter, F.1
  • 18
    • 84951002431 scopus 로고    scopus 로고
    • Houlihan B, ed., London: SAGE
    • Collins MFSport and Society. Houlihan B, ed. London: SAGE; 2008:77-105.
    • (2008) Sport and Society , pp. 77-105
    • Collins, M.F.1
  • 19
    • 0030305481 scopus 로고    scopus 로고
    • The impact of human resource management practices on perceptions of organisational performance
    • Delaney JT,Huselid MA.The impact of human resource management practices on perceptions of organisational performance.The Academy of Management Journal. 1996;39 (4): 949-969.
    • (1996) The Academy of Management Journal , vol.39 , Issue.4 , pp. 949-969
    • Delaney, J.T.1    Huselid, M.A.2
  • 20
    • 0041589502 scopus 로고    scopus 로고
    • Strategy and strategic decision-making in the smaller local authority
    • Dereli C.Strategy and strategic decision-making in the smaller local authority.The International Journal of Public Sector Management. 2003;16 (4): 250-260.
    • (2003) The International Journal of Public Sector Management , vol.16 , Issue.4 , pp. 250-260
    • Dereli, C.1
  • 22
    • 84855805777 scopus 로고    scopus 로고
    • Wealthy elderly turn backs on seaside havens
    • 26 July
    • Doward J (2009) Wealthy elderly turn backs on seaside havens. The Observer, 26 July, p. 12.
    • (2009) The Observer , pp. 12
    • Doward, J.1
  • 23
    • 39649087110 scopus 로고    scopus 로고
    • Sustainability, performance and organisational strategy: an empirical analysis of public organizations
    • Enticott G,Walker RM.Sustainability, performance and organisational strategy: an empirical analysis of public organizations.Business Strategy and the Environment. 2008;17 (1): 79-92.
    • (2008) Business Strategy and the Environment , vol.17 , Issue.1 , pp. 79-92
    • Enticott, G.1    Walker, R.M.2
  • 25
    • 77649287468 scopus 로고    scopus 로고
    • Strategic tools: an empirical investigation into strategy in practice in the UK
    • Gunn R,Williams W.Strategic tools: an empirical investigation into strategy in practice in the UK.Strategic Change. 2007;16 (5): 201-216.
    • (2007) Strategic Change , vol.16 , Issue.5 , pp. 201-216
    • Gunn, R.1    Williams, W.2
  • 26
    • 68349139311 scopus 로고    scopus 로고
    • Can business learn from the public sector?
    • Heracleous L,Johnston R.Can business learn from the public sector?.European Business Review. 2009;21 (4): 373-379.
    • (2009) European Business Review , vol.21 , Issue.4 , pp. 373-379
    • Heracleous, L.1    Johnston, R.2
  • 28
    • 84860175371 scopus 로고    scopus 로고
    • The performance implications of strategic capital for public leisure providers
    • Epub ahead of print 18 May 2011. DOI:10.1080/02642069.2011.567413
    • Hodgkinson IR, Hughes P (2011) The performance implications of strategic capital for public leisure providers. The Service Industries Journal. Epub ahead of print 18 May 2011. DOI:10.1080/02642069.2011.567413.
    • (2011) The Service Industries Journal
    • Hodgkinson, I.R.1    Hughes, P.2
  • 29
    • 77957995684 scopus 로고    scopus 로고
    • Why do product-market strategies fail? A sociostructural examination under conditions of adherence
    • Hughes P,Hughes M,Morgan RE.Why do product-market strategies fail? A sociostructural examination under conditions of adherence.Group & Organization Management. 2010;35:606-635.
    • (2010) Group & Organization Management , vol.35 , pp. 606-635
    • Hughes, P.1    Hughes, M.2    Morgan, R.E.3
  • 31
    • 84989004413 scopus 로고
    • Further evidence on the validity of the self typing paragraph approach: Miles and Snow strategic archetypes in banking
    • James WL,Hatten KJ.Further evidence on the validity of the self typing paragraph approach: Miles and Snow strategic archetypes in banking.Strategic Management Journal. 1995;16 (2): 161-168.
    • (1995) Strategic Management Journal , vol.16 , Issue.2 , pp. 161-168
    • James, W.L.1    Hatten, K.J.2
  • 32
    • 77954408206 scopus 로고    scopus 로고
    • Strategy formation in public agencies
    • Johanson JE.Strategy formation in public agencies.Public Administration. 2009;87 (4): 872-891.
    • (2009) Public Administration , vol.87 , Issue.4 , pp. 872-891
    • Johanson, J.E.1
  • 34
    • 46749111165 scopus 로고    scopus 로고
    • A more tenable marketing for leisure services and studies
    • Kaczynski AT.A more tenable marketing for leisure services and studies.Leisure Sciences. 2008;30:253-272.
    • (2008) Leisure Sciences , vol.30 , pp. 253-272
    • Kaczynski, A.T.1
  • 35
    • 0037028466 scopus 로고    scopus 로고
    • Should marketing be cross-functional? Conceptual development and international empirical evidence
    • Krohmer H,Homburg C,Workman JP.Should marketing be cross-functional? Conceptual development and international empirical evidence.Journal of Business Research. 2002;55 (6): 451-465.
    • (2002) Journal of Business Research , vol.55 , Issue.6 , pp. 451-465
    • Krohmer, H.1    Homburg, C.2    Workman, J.P.3
  • 37
    • 84990358758 scopus 로고    scopus 로고
    • Marketing in the public sector: towards a typology of public services
    • Laing A.Marketing in the public sector: towards a typology of public services.Marketing Theory. 2003;3 (4): 427-445.
    • (2003) Marketing Theory , vol.3 , Issue.4 , pp. 427-445
    • Laing, A.1
  • 38
    • 85009632336 scopus 로고    scopus 로고
    • Untangling the tangibles: 'physical evidence' and customer satisfaction
    • Lentell R.Untangling the tangibles: 'physical evidence' and customer satisfaction.Managing Leisure. 2000;5 (1): 1-16.
    • (2000) Managing Leisure , vol.5 , Issue.1 , pp. 1-16
    • Lentell, R.1
  • 39
    • 70350334578 scopus 로고    scopus 로고
    • Absorptive capacity, environmental turbulence, and the complementarity of organizational learning processes
    • Lichtenthaler U.Absorptive capacity, environmental turbulence, and the complementarity of organizational learning processes.Academy of Management Journal. 2009;52:822-846.
    • (2009) Academy of Management Journal , vol.52 , pp. 822-846
    • Lichtenthaler, U.1
  • 40
    • 55649100091 scopus 로고    scopus 로고
    • Sport and social inclusion: evidence from the performance of public leisure facilities
    • Liu YD.Sport and social inclusion: evidence from the performance of public leisure facilities.Social Indicators Research. 2009;90 (2): 325-337.
    • (2009) Social Indicators Research , vol.90 , Issue.2 , pp. 325-337
    • Liu, Y.D.1
  • 41
    • 85009580654 scopus 로고    scopus 로고
    • The operational efficiency of English public sport facilities
    • Liu YD,Taylor P,Shibli S.The operational efficiency of English public sport facilities.Managing Leisure. 2007;12 (4): 251-272.
    • (2007) Managing Leisure , vol.12 , Issue.4 , pp. 251-272
    • Liu, Y.D.1    Taylor, P.2    Shibli, S.3
  • 42
    • 85009548502 scopus 로고    scopus 로고
    • Utilizing importance data to identify customer segments for English public sport facilities
    • Liu YD,Taylor P,Shibli S.Utilizing importance data to identify customer segments for English public sport facilities.Managing Leisure. 2008;13 (3): 189-206.
    • (2008) Managing Leisure , vol.13 , Issue.3 , pp. 189-206
    • Liu, Y.D.1    Taylor, P.2    Shibli, S.3
  • 43
    • 79953802034 scopus 로고    scopus 로고
    • Sport equity: benchmarking the performance of English public sport facilities
    • Liu YD,Taylor P,Shibli S.Sport equity: benchmarking the performance of English public sport facilities.European Sport Management Quarterly. 2009;9 (1): 3-21.
    • (2009) European Sport Management Quarterly , vol.9 , Issue.1 , pp. 3-21
    • Liu, Y.D.1    Taylor, P.2    Shibli, S.3
  • 44
    • 0012983223 scopus 로고    scopus 로고
    • Harlow, Essex, UK: Pearson Education
    • Lynch RCorporate Strategy. Harlow, Essex, UK: Pearson Education; 2003:.
    • (2003) Corporate Strategy
    • Lynch, R.1
  • 45
    • 34548154928 scopus 로고    scopus 로고
    • Strategic management and the performance of public organizations: testing venerable ideas against recent theories
    • Meier KJ,O'Toole LJ,Boyne GA,Walker RM.Strategic management and the performance of public organizations: testing venerable ideas against recent theories.Journal of Public Administration Research and Theory. 2007;17 (3): 357-377.
    • (2007) Journal of Public Administration Research and Theory , vol.17 , Issue.3 , pp. 357-377
    • Meier, K.J.1    O'Toole, L.J.2    Boyne, G.A.3    Walker, R.M.4
  • 51
    • 34250320564 scopus 로고    scopus 로고
    • Identifying, enabling and managing dynamic capabilities in the public sector
    • Pablo AL,Reay T,Dewald JR,Casebeer AL.Identifying, enabling and managing dynamic capabilities in the public sector.Journal of Management Studies. 2007;44 (5): 687-708.
    • (2007) Journal of Management Studies , vol.44 , Issue.5 , pp. 687-708
    • Pablo, A.L.1    Reay, T.2    Dewald, J.R.3    Casebeer, A.L.4
  • 52
    • 0042592824 scopus 로고    scopus 로고
    • Managing strategic issues in the public service
    • Perrott B.Managing strategic issues in the public service.Long Range Planning. 1996;29 (3): 337-345.
    • (1996) Long Range Planning , vol.29 , Issue.3 , pp. 337-345
    • Perrott, B.1
  • 54
    • 33845778105 scopus 로고    scopus 로고
    • The relationship between competitive strategies and product quality
    • Prajogo DI.The relationship between competitive strategies and product quality.Industrial Management & Data Systems. 2007;107 (1): 69-83.
    • (2007) Industrial Management & Data Systems , vol.107 , Issue.1 , pp. 69-83
    • Prajogo, D.I.1
  • 55
    • 85009557913 scopus 로고    scopus 로고
    • Charitable trusts: municipal leisure's 'third way'?
    • Reid G.Charitable trusts: municipal leisure's 'third way'?.Managing Leisure. 2003;8 (4): 171-183.
    • (2003) Managing Leisure , vol.8 , Issue.4 , pp. 171-183
    • Reid, G.1
  • 56
    • 84986104501 scopus 로고    scopus 로고
    • Committed to quality: the use of quality schemes in UK public leisure services
    • Robinson L.Committed to quality: the use of quality schemes in UK public leisure services.Managing Service Quality. 2003;13 (3): 247-255.
    • (2003) Managing Service Quality , vol.13 , Issue.3 , pp. 247-255
    • Robinson, L.1
  • 58
    • 44049084024 scopus 로고    scopus 로고
    • Customer expectations of sport organisations
    • Robinson L.Customer expectations of sport organisations.European Sport Management Quarterly. 2006;6 (1): 67-84.
    • (2006) European Sport Management Quarterly , vol.6 , Issue.1 , pp. 67-84
    • Robinson, L.1
  • 59
    • 85009552782 scopus 로고    scopus 로고
    • A trend to trust? The rise of new leisure trusts in the UK
    • Simmons R.A trend to trust? The rise of new leisure trusts in the UK.Managing Leisure. 2004;9 (3): 159-177.
    • (2004) Managing Leisure , vol.9 , Issue.3 , pp. 159-177
    • Simmons, R.1
  • 61
    • 17044436808 scopus 로고    scopus 로고
    • Explaining continuity and change in the transition from compulsory competitive tendering to best value for sport and recreation management
    • Stevens D,Green P.Explaining continuity and change in the transition from compulsory competitive tendering to best value for sport and recreation management.Managing Leisure. 2002;7 (2): 124-138.
    • (2002) Managing Leisure , vol.7 , Issue.2 , pp. 124-138
    • Stevens, D.1    Green, P.2
  • 62
    • 0343617725 scopus 로고    scopus 로고
    • Janus and the bureaucrats: middle management in the public sector
    • Thomas R,Dunkerley D.Janus and the bureaucrats: middle management in the public sector.Public Policy and Administration. 1999;14 (1): 28-41.
    • (1999) Public Policy and Administration , vol.14 , Issue.1 , pp. 28-41
    • Thomas, R.1    Dunkerley, D.2
  • 63
    • 34147126383 scopus 로고    scopus 로고
    • Strategic purity: a multi-industry evaluation of pure vs. hybrid business strategies
    • Thornhill S,White R.Strategic purity: a multi-industry evaluation of pure vs. hybrid business strategies.Strategic Management Journal. 2007;28 (5): 553-561.
    • (2007) Strategic Management Journal , vol.28 , Issue.5 , pp. 553-561
    • Thornhill, S.1    White, R.2
  • 64
    • 79952528580 scopus 로고    scopus 로고
    • Public agency external analysis using a modified 'five forces' framework
    • Vining AR.Public agency external analysis using a modified 'five forces' framework.International Public Management Journal. 2011;14 (1): 63-105.
    • (2011) International Public Management Journal , vol.14 , Issue.1 , pp. 63-105
    • Vining, A.R.1
  • 66
    • 0002957905 scopus 로고    scopus 로고
    • An empirical survey of frontier efficiency measurement techniques in local government
    • Worthington A,Dollery B.An empirical survey of frontier efficiency measurement techniques in local government.Local Government Studies. 2000;26 (2): 23-52.
    • (2000) Local Government Studies , vol.26 , Issue.2 , pp. 23-52
    • Worthington, A.1    Dollery, B.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.