Does service-dominant logic provide insight about operational IT service systems?

16th Americas Conference on Information Systems 2010, AMCIS 2010

Volumn 1, Issue , 2010, Pages 157-168

  Alter, Steven ^a  

^a UNIVERSITY OF SAN FRANCISCO   (United States)

Author keywords

IT services; Service systems; Service value chain framework; Service dominant logic; Work systems

Indexed keywords

IT SERVICES; SERVICE SYSTEMS; SERVICE VALUE CHAINS; SERVICE-DOMINANT LOGIC; WORK SYSTEM;

INFORMATION SYSTEMS;

COMMERCE;

EID: 84870379587     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (23)

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