Discovering habits of effective online support group chatrooms

GROUP'12 - Proceedings of the ACM 2012 International Conference on Support Group Work

Volumn , Issue , 2012, Pages 263-272

  Mayfield, Elijah ^a   Wen, Miaomiao ^a   Golant, Mitch ^b   Rosé, Carolyn Penstein ^a  

^a CARNEGIE MELLON UNIVERSITY   (United States)

^b Cancer Support Community   (United States)

Author keywords

Discourse analysis; Efficacy; Group dynamics; Information exchange; Sentiment analysis; Social media; Synchronous chat

Indexed keywords

DISCOURSE ANALYSIS; EFFICACY; GROUP DYNAMICS; INFORMATION EXCHANGES; SENTIMENT ANALYSIS; SOCIAL MEDIA; SYNCHRONOUS CHAT;

DATA MINING;

EID: 84870262465     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2389176.2389216     Document Type: Conference Paper

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