메뉴 건너뛰기




Volumn 12, Issue 4, 2000, Pages 253-274

Creating a fit between BPR and IT infrastructure: A proposed framework for effective implementation

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; INFORMATION TECHNOLOGY; PROCESS ENGINEERING; PRODUCTION ENGINEERING; REENGINEERING; STRATEGIC PLANNING;

EID: 0034295249     PISSN: 09206299     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1008170015552     Document Type: Article
Times cited : (21)

References (103)
  • 2
    • 0342393720 scopus 로고    scopus 로고
    • Process Innovation: Changing Boxes or Revolutionizing Organizations?
    • Andreu, R., Ricart, J., and Valor, J., "Process Innovation: Changing Boxes or Revolutionizing Organizations?," Knowledge and Process Management, Vol. 4, No. 2, pp. 114-125 (1997).
    • (1997) Knowledge and Process Management , vol.4 , Issue.2 , pp. 114-125
    • Andreu, R.1    Ricart, J.2    Valor, J.3
  • 3
    • 0345296719 scopus 로고
    • Process Visualization: Getting the Vision Right Is Key
    • Spring
    • Barrett, J., "Process Visualization: Getting the Vision Right Is Key," Information Systems Management, pp. 14-23 (Spring 1994).
    • (1994) Information Systems Management , pp. 14-23
    • Barrett, J.1
  • 4
    • 84912129234 scopus 로고
    • Precondition for BPR Success and How to Prevent Failures
    • Spring
    • Bashein, B., Markus, M., and Riley, P., "Precondition for BPR Success and How to Prevent Failures," Information Systems Management, pp. 7-13 (Spring 1994).
    • (1994) Information Systems Management , pp. 7-13
    • Bashein, B.1    Markus, M.2    Riley, P.3
  • 5
    • 0342393718 scopus 로고
    • Benchmarking Helps IS Improve Competitiveness
    • November
    • Betts, M., "Benchmarking Helps IS Improve Competitiveness," Computerworld, Vol. 26, No. 48, p. 20 (November 1992).
    • (1992) Computerworld , vol.26 , Issue.48 , pp. 20
    • Betts, M.1
  • 7
    • 0343263320 scopus 로고    scopus 로고
    • Strategy Formulation: Focusing on Core Competencies and Processes
    • Bhattacharya, A. and Gibbons, A., "Strategy Formulation: Focusing on Core Competencies and Processes," Business Change and Re-engineering, Vol. 3, No. 1, pp. 47-55 (1996).
    • (1996) Business Change and Re-engineering , vol.3 , Issue.1 , pp. 47-55
    • Bhattacharya, A.1    Gibbons, A.2
  • 10
    • 9744281201 scopus 로고    scopus 로고
    • Key Issues in Information Systems Management: 1994-1995 SIM Delphi Results
    • June
    • Brancheau, J., Janz, B., and Wetherbe, J., "Key Issues in Information Systems Management: 1994-1995 SIM Delphi Results," MIS Quarterly, pp. 225-242 (June 1996).
    • (1996) MIS Quarterly , pp. 225-242
    • Brancheau, J.1    Janz, B.2    Wetherbe, J.3
  • 11
    • 0002355104 scopus 로고    scopus 로고
    • Management by Maxim: How Business and IT Managers Can Create IT Infrastructures
    • Spring
    • Broadbent, M. and Weill, P., "Management by Maxim: How Business and IT Managers Can Create IT Infrastructures," Sloan Management Review, pp. 77-92 (Spring 1997).
    • (1997) Sloan Management Review , pp. 77-92
    • Broadbent, M.1    Weill, P.2
  • 12
    • 0010134792 scopus 로고
    • Operations, Readiness and Culture: Don't Reengineer Without Considering Them
    • April
    • Bruss, L. and Roos, H., "Operations, Readiness and Culture: Don't Reengineer Without Considering Them," Inform, pp. 57-64 (April 1993).
    • (1993) Inform , pp. 57-64
    • Bruss, L.1    Roos, H.2
  • 13
    • 0343698949 scopus 로고
    • Basic Principles for Measuring IT Value
    • October
    • Carlson, W. and McNurlin, B., "Basic Principles for Measuring IT Value," IS Analyzer, Vol. 30, No. 10, pp. 1-16 (October 1992).
    • (1992) IS Analyzer , vol.30 , Issue.10 , pp. 1-16
    • Carlson, W.1    McNurlin, B.2
  • 14
    • 0041711676 scopus 로고
    • Managing for Effective Business Process Redesign
    • Fall
    • Carr, D., "Managing for Effective Business Process Redesign," Cost Management, pp. 16-21 (Fall 1993).
    • (1993) Cost Management , pp. 16-21
    • Carr, D.1
  • 19
  • 20
    • 0002243205 scopus 로고
    • Need Radical Innovation and Continuous Improvement? Integrated Process Reengineering and TQM
    • May-June
    • Davenport, T., "Need Radical Innovation and Continuous Improvement? Integrated Process Reengineering and TQM," Planning Review, pp. 6-12 (May-June 1993a).
    • (1993) Planning Review , pp. 6-12
    • Davenport, T.1
  • 22
    • 0004626744 scopus 로고
    • Business Process Reengineeering: Where It's Been, Where It's Going
    • Grover, V. and Kettinger, W. (eds.), Idea Group, London
    • Davenport, T., "Business Process Reengineeering: Where It's Been, Where It's Going," in Business Process Change: Reengineering Concepts, Methods and Technologies, Grover, V. and Kettinger, W. (eds.), Idea Group, London, pp. 1-13 (1995).
    • (1995) Business Process Change: Reengineering Concepts, Methods and Technologies , pp. 1-13
    • Davenport, T.1
  • 23
    • 0002330969 scopus 로고
    • Case Management and the Integration of Labor
    • Winter
    • Davenport, T. and Nohria, N., "Case Management and the Integration of Labor," Sloan Management Review, pp. 11-23 (Winter 1994).
    • (1994) Sloan Management Review , pp. 11-23
    • Davenport, T.1    Nohria, N.2
  • 24
    • 0002481047 scopus 로고
    • The New Industrial Engineering: Information Technology and Business Process Redesign
    • Davenport, T. and Short, J., "The New Industrial Engineering: Information Technology and Business Process Redesign," Sloan Management Review, Vol. 31, No. 4, pp. 11-27 (1990).
    • (1990) Sloan Management Review , vol.31 , Issue.4 , pp. 11-27
    • Davenport, T.1    Short, J.2
  • 25
    • 53349116885 scopus 로고
    • Reengineering: Business Change of Mythic Proportions?
    • June
    • Davenport, T. and Stoddard, D., "Reengineering: Business Change of Mythic Proportions?," MIS Quarterly, Vol. 18, No. 2, pp. 121-127 (June 1994).
    • (1994) MIS Quarterly , vol.18 , Issue.2 , pp. 121-127
    • Davenport, T.1    Stoddard, D.2
  • 26
    • 72249114849 scopus 로고
    • Information Systems Success: The Quest for the Dependent Variable
    • March
    • DeLone, W and McLean, R., "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, Vol. 3, No. 1, pp. 60-95 (March 1992).
    • (1992) Information Systems Research , vol.3 , Issue.1 , pp. 60-95
    • DeLone, W.1    McLean, R.2
  • 27
    • 0343263305 scopus 로고    scopus 로고
    • Demoralised HR Staff Quit Delayered Firms
    • March 6
    • "Demoralised HR Staff Quit Delayered Firms," People Management, Vol. 3, No. 5, pp. 8-9 (March 6, 1997).
    • (1997) People Management , vol.3 , Issue.5 , pp. 8-9
  • 28
    • 0343263292 scopus 로고    scopus 로고
    • Knowing That the Project Clothes Have No Emperor
    • Dickinson, B., "Knowing That the Project Clothes Have No Emperor," Knowledge and Process Management, Vol. 4, No. 4, pp. 261-267 (1997).
    • (1997) Knowledge and Process Management , vol.4 , Issue.4 , pp. 261-267
    • Dickinson, B.1
  • 29
    • 71549155056 scopus 로고
    • Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and Their Measure
    • Duncan, N., "Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and Their Measure," Journal of Management Information Systems, Vol. 12, No. 2, pp. 37-45 (1995).
    • (1995) Journal of Management Information Systems , vol.12 , Issue.2 , pp. 37-45
    • Duncan, N.1
  • 30
    • 84986123773 scopus 로고
    • Information Systems Strategy: Why Planning Techniques Are Not the Answer
    • London Business School, London
    • Earl, M., "Information Systems Strategy: Why Planning Techniques Are Not the Answer," Executive Reports, Centre for Research in Information Management, London Business School, London (1995).
    • (1995) Executive Reports, Centre for Research in Information Management
    • Earl, M.1
  • 31
    • 0003113895 scopus 로고    scopus 로고
    • The Risk of Outsourcing IT
    • Spring
    • Earl, M., "The Risk of Outsourcing IT," Sloan Management Review, pp. 26-32 (Spring 1996).
    • (1996) Sloan Management Review , pp. 26-32
    • Earl, M.1
  • 33
    • 84986041430 scopus 로고    scopus 로고
    • Eight Imperatives for Today's IT Organisation: Accommodating a Radical Shift of Responsibility
    • London Business School, London
    • Earl, M., Rockart, J., and Ross, J., "Eight Imperatives for Today's IT Organisation: Accommodating a Radical Shift of Responsibility," Executive Reports, Centre for Research in Information Management, London Business School, London (1997).
    • (1997) Executive Reports, Centre for Research in Information Management
    • Earl, M.1    Rockart, J.2    Ross, J.3
  • 34
    • 0000876109 scopus 로고
    • Forging a Link between Business Strategy and Business Reengineering
    • December
    • Edwards, C. and Peppard, J., "Forging a Link Between Business Strategy and Business Reengineering," European Management Journal, Vol. 12, No. 4, pp. 407-416 (December 1994).
    • (1994) European Management Journal , vol.12 , Issue.4 , pp. 407-416
    • Edwards, C.1    Peppard, J.2
  • 38
    • 0027853605 scopus 로고
    • Measuring the Value of Information: The Information-Intensive Organization
    • Glazer, R., "Measuring the Value of Information: The Information-Intensive Organization," IBM Systems Journal, Vol. 32, No. 1, pp. 99-110 (1993).
    • (1993) IBM Systems Journal , vol.32 , Issue.1 , pp. 99-110
    • Glazer, R.1
  • 40
    • 0012426443 scopus 로고    scopus 로고
    • Viewpoint Reengineering: Clarifying the Confusion
    • Summer
    • Green, F. and Wayhan, V., "Viewpoint Reengineering: Clarifying the Confusion," SAM Advanced Management Journal, Vol. 61, No. 3, pp. 37-40 (Summer 1996).
    • (1996) SAM Advanced Management Journal , vol.61 , Issue.3 , pp. 37-40
    • Green, F.1    Wayhan, V.2
  • 41
    • 29344462510 scopus 로고
    • Information Technology Enabled Business Process Redesign: An Integrated Planning Framework
    • Grover, V., Teng, J., and Fiedler, K., "Information Technology Enabled Business Process Redesign: An Integrated Planning Framework," Omega, Vol. 21, No. 4, pp. 433-447 (1993).
    • (1993) Omega , vol.21 , Issue.4 , pp. 433-447
    • Grover, V.1    Teng, J.2    Fiedler, K.3
  • 42
    • 0012684686 scopus 로고
    • Business Process Reengineering: Building a Comprehensive Methodology
    • Summer
    • Guha, S., Kettinger, W., and Teng, T., "Business Process Reengineering: Building a Comprehensive Methodology," Information Systems Management, pp. 13-22 (Summer 1993).
    • (1993) Information Systems Management , pp. 13-22
    • Guha, S.1    Kettinger, W.2    Teng, T.3
  • 43
    • 0013033668 scopus 로고
    • Combining Quality and Reengineering Efforts for Process Excellence
    • Gulden, G. and Reck, R., "Combining Quality and Reengineering Efforts for Process Excellence," Information Strategy: The Executive's Journal, Vol. 10, No. 1, pp. 10-16 (1992).
    • (1992) Information Strategy: The Executive's Journal , vol.10 , Issue.1 , pp. 10-16
    • Gulden, G.1    Reck, R.2
  • 44
    • 0001167750 scopus 로고
    • Reengineering Work: Don't Automate, Obliterate
    • July-August
    • Hammer, M., "Reengineering Work: Don't Automate, Obliterate," Harvard Business Review, Vol. 68, No. 4, pp. 104-112 (July-August 1990).
    • (1990) Harvard Business Review , vol.68 , Issue.4 , pp. 104-112
    • Hammer, M.1
  • 49
    • 0027813283 scopus 로고
    • Strategic Alignment: Leveraging Information Technology for Transforming Organizations
    • Henderson, J. and Venkatraman, N., "Strategic Alignment: Leveraging Information Technology for Transforming Organizations," IBM Systems Journal, Vol. 32, No. 1, pp. 4-16 (1993).
    • (1993) IBM Systems Journal , vol.32 , Issue.1 , pp. 4-16
    • Henderson, J.1    Venkatraman, N.2
  • 50
    • 0001630849 scopus 로고
    • Culture, Community and Networks: The Hidden Cost of Outsourcing
    • June
    • Hendry, J., "Culture, Community and Networks: The Hidden Cost of Outsourcing," European Management Journal, Vol. 13, No. 2, pp. 193-200 (June 1995).
    • (1995) European Management Journal , vol.13 , Issue.2 , pp. 193-200
    • Hendry, J.1
  • 51
    • 0342393675 scopus 로고    scopus 로고
    • Top IT Performers
    • Hildebrand, C., "Top IT Performers," CIO, Vol. 10, No. 19, pp. 41-44 (1997).
    • (1997) CIO , vol.10 , Issue.19 , pp. 41-44
    • Hildebrand, C.1
  • 52
    • 0343698919 scopus 로고
    • Business Process Management: The European Approach
    • Hinterhuber, H., "Business Process Management: The European Approach," Business Change and Reengineering, Vol. 2, No. 4, pp. 63-73 (1995).
    • (1995) Business Change and Reengineering , vol.2 , Issue.4 , pp. 63-73
    • Hinterhuber, H.1
  • 53
    • 0000661160 scopus 로고    scopus 로고
    • Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value
    • June
    • Hitt, L. and Brynjolfsson, E., "Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value," MIS Quarterly, pp. 121-142 (June 1996).
    • (1996) MIS Quarterly , pp. 121-142
    • Hitt, L.1    Brynjolfsson, E.2
  • 54
    • 0031288367 scopus 로고    scopus 로고
    • Balance in Business Reengineering: An Empirical Study of Fit and Performance
    • Huizing, A., Koster, E., and Bouman, W., "Balance in Business Reengineering: An Empirical Study of Fit and Performance," Journal of Management Information Systems, Vol. 14, No. 1, pp. 93-118 (1997).
    • (1997) Journal of Management Information Systems , vol.14 , Issue.1 , pp. 93-118
    • Huizing, A.1    Koster2    E3    Bouman4    W5
  • 55
    • 0342393673 scopus 로고    scopus 로고
    • Is Re-engineering a Fad?
    • May
    • "Is Re-engineering a Fad?," Chief Executive, No. 113, pp. 52-64 (May 1996).
    • (1996) Chief Executive , Issue.113 , pp. 52-64
  • 56
    • 0027875409 scopus 로고
    • Global Business Drivers: Aligning Information Technology to Global Business Strategy
    • Ives, B., Jarvenpaa, S., and Mason, R., "Global Business Drivers: Aligning Information Technology to Global Business Strategy," IBM Systems Journal, Vol. 32, No. 1, pp. 143-161 (1993).
    • (1993) IBM Systems Journal , vol.32 , Issue.1 , pp. 143-161
    • Ives, B.1    Jarvenpaa, S.2    Mason, R.3
  • 57
    • 0343263272 scopus 로고    scopus 로고
    • Business Process Re- Engineering '96
    • February
    • Jackson, N., "Business Process Re- engineering '96," Management Services, pp. 34-36 (February 1997).
    • (1997) Management Services , pp. 34-36
    • Jackson, N.1
  • 58
    • 0343698916 scopus 로고    scopus 로고
    • Identifying IS Support Alternatives for Business Process Reengineering
    • Jahnke, B. and Tjiok, C., "Identifying IS Support Alternatives for Business Process Reengineering," Knowledge and Process Management, Vol. 6, No. 1, pp. 41-50 (1998).
    • (1998) Knowledge and Process Management , vol.6 , Issue.1 , pp. 41-50
    • Jahnke, B.1    Tjiok, C.2
  • 60
    • 0028757768 scopus 로고
    • Is Reengineering Replacing Total Quality?
    • December
    • Kelada, J., "Is Reengineering Replacing Total Quality?," Quality Progress, Vol. 27, No. 12, pp. 79-85 (December 1994).
    • (1994) Quality Progress , vol.27 , Issue.12 , pp. 79-85
    • Kelada, J.1
  • 61
    • 0001841217 scopus 로고    scopus 로고
    • Business Process Change: A Study of Methodologies, Techniques, and Tools
    • March
    • Kettinger, W., Teng, J., and Guha, S., "Business Process Change: A Study of Methodologies, Techniques, and Tools," MIS Quarterly, pp. 55-80 (March 1997).
    • (1997) MIS Quarterly , pp. 55-80
    • Kettinger, W.1    Teng, J.2    Guha, S.3
  • 62
    • 0028587435 scopus 로고
    • Information Technologies as Drivers of Emergent Organizational Forms: A Leadership Perspective
    • Baskerville, R., Smithson, S., Ngwenyama, O., and DeGross, J. (eds.), Elsevier Science, North Holland
    • Klenke, K., "Information Technologies as Drivers of Emergent Organizational Forms: A Leadership Perspective," in Transforming Organisations with Information Technology, Baskerville, R., Smithson, S., Ngwenyama, O., and DeGross, J. (eds.), Elsevier Science, North Holland, pp. 323-341 (1994).
    • (1994) Transforming Organisations with Information Technology , pp. 323-341
    • Klenke, K.1
  • 63
    • 0002761193 scopus 로고
    • The Information Systems Outsourcing Bandwagon
    • Fall
    • Lacity, M. and Hirshheim, R., "The Information Systems Outsourcing Bandwagon," Sloan Management Review, pp. 73-86 (Fall 1993).
    • (1993) Sloan Management Review , pp. 73-86
    • Lacity, M.1    Hirshheim, R.2
  • 64
    • 0031182523 scopus 로고    scopus 로고
    • Great Expectations: Structuring IT Organisations That Really Deliver
    • July-August
    • Laud, R. and Thies, P., "Great Expectations: Structuring IT Organisations That Really Deliver," Business Horizons, pp. 25-36 (July-August 1997).
    • (1997) Business Horizons , pp. 25-36
    • Laud, R.1    Thies, P.2
  • 65
    • 0343698913 scopus 로고
    • Business Process Reengineering: Newest Fad, or Revolution in Government?
    • November
    • Linden, R., "Business Process Reengineering: Newest Fad, or Revolution in Government?," Public Management, pp. 9-12 (November 1993).
    • (1993) Public Management , pp. 9-12
    • Linden, R.1
  • 67
    • 70449758751 scopus 로고
    • The Role of Information Technology in Organizational Design
    • Lucas, H. and Baroudi, J., "The Role of Information Technology in Organizational Design," Journal of Management Information Systems, Vol. 10, No. 4, pp. 9-23 (1994).
    • (1994) Journal of Management Information Systems , vol.10 , Issue.4 , pp. 9-23
    • Lucas, H.1    Baroudi, J.2
  • 68
    • 0027848332 scopus 로고
    • Transforming the Enterprise: The Alignment of Business and Information Technologies Strategies
    • Luftman, J., Lewis, P., and Oldach, S., "Transforming the Enterprise: The Alignment of Business and Information Technologies Strategies," IBM Systems Journal, Vol. 32, No. 1, pp. 198-221 (1993).
    • (1993) IBM Systems Journal , vol.32 , Issue.1 , pp. 198-221
    • Luftman, J.1    Lewis, P.2    Oldach, S.3
  • 69
    • 0342828413 scopus 로고    scopus 로고
    • The Role of Information Technology in Enterprise Re-engineering
    • Lyons, G., "The Role of Information Technology in Enterprise Re-engineering," Knowledge and Process Management, Vol. 4, No. 4, pp. 268-277 (1997).
    • (1997) Knowledge and Process Management , vol.4 , Issue.4 , pp. 268-277
    • Lyons, G.1
  • 70
    • 0030077714 scopus 로고    scopus 로고
    • Factors Affecting Success in Business: Management Theories/Tools Versus Predicting Changes
    • Makridakis, S., "Factors Affecting Success in Business: Management Theories/Tools Versus Predicting Changes," European Management Journal, Vol. 14, No. 1, pp. 1-20 (1996).
    • (1996) European Management Journal , vol.14 , Issue.1 , pp. 1-20
    • Makridakis, S.1
  • 72
    • 84934933083 scopus 로고
    • Information Technology and Organizational Change: Causal Structure in Theory and Research
    • May
    • Markus, M. and Robey, D., "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, Vol. 34, No. 5, pp. 583-598 (May 1988).
    • (1988) Management Science , vol.34 , Issue.5 , pp. 583-598
    • Markus, M.1    Robey, D.2
  • 74
    • 0343698906 scopus 로고
    • IT/Strategy Alignment: Identifying the Role of Information Technology in Competitive Strategy
    • Meador, C., "IT/Strategy Alignment: Identifying the Role of Information Technology in Competitive Strategy," Management Support Technology, URL: http://www.mstnet.com/mstnet/articles/wp_it/wp_it.html (1994).
    • (1994) Management Support Technology
    • Meador, C.1
  • 75
    • 0342393660 scopus 로고    scopus 로고
    • Align IT with the Business Processes Phooey!
    • March 30
    • Melymuka, K., "Align IT with the Business Processes Phooey!," Computerworld, p. 62 (March 30, 1998).
    • (1998) Computerworld , pp. 62
    • Melymuka, K.1
  • 77
    • 0342393658 scopus 로고
    • Does Reengineering Really Work?
    • August 1
    • Moad, J., "Does Reengineering Really Work?," Datamation (August 1, 1994).
    • (1994) Datamation
    • Moad, J.1
  • 78
    • 0042794763 scopus 로고
    • Creative Chaos or Constructive Change: Business Process Reengineering Versus Socio-Technical Design
    • Burke, G. and Peppard, J. (eds.), Kogan Page
    • Mumford, E., "Creative Chaos or Constructive Change: Business Process Reengineering Versus Socio-Technical Design," in Examining Business Process Re-engineering: Current Perspectives and Research Directions, Burke, G. and Peppard, J. (eds.), Kogan Page, pp. 192-216 (1995).
    • (1995) Examining Business Process Re-engineering: Current Perspectives and Research Directions , pp. 192-216
    • Mumford, E.1
  • 80
    • 84986042696 scopus 로고    scopus 로고
    • Business Process Re-engineering/Information System Development to Improve Customer Service Quality
    • Murray, M. and Lynn, M., "Business Process Re-engineering/Information System Development to Improve Customer Service Quality," Business Process Management Journal, Vol. 3, No. 1, pp. 9-16 (1997).
    • (1997) Business Process Management Journal , vol.3 , Issue.1 , pp. 9-16
    • Murray, M.1    Lynn, M.2
  • 81
    • 53349142500 scopus 로고
    • Service Quality: A Measure of Information Systems Effectiveness
    • June
    • Pitt, L., Watson, R., and Kavan, C., "Service Quality: A Measure of Information Systems Effectiveness," MIS Quarterly, pp. 173-187 (June 1995).
    • (1995) MIS Quarterly , pp. 173-187
    • Pitt, L.1    Watson, R.2    Kavan, C.3
  • 86
    • 0001792488 scopus 로고
    • Measuring Performance of the Information Systems Function
    • Saunders, C. and Jones, W., "Measuring Performance of the Information Systems Function," Journal of Management Information Systems, Vol. 8, No. 4, pp. 63-82 (1992).
    • (1992) Journal of Management Information Systems , vol.8 , Issue.4 , pp. 63-82
    • Saunders, C.1    Jones, W.2
  • 88
    • 0343263247 scopus 로고    scopus 로고
    • A Process-Based View and Its Influence on Strategic Management
    • Schmidt, S., "A Process-Based View and Its Influence on Strategic Management," Knowledge and Process Management, Vol. 5, No. 1, pp. 58-63 (1998).
    • (1998) Knowledge and Process Management , vol.5 , Issue.1 , pp. 58-63
    • Schmidt, S.1
  • 89
    • 0001850255 scopus 로고
    • Reengineering the Organization Using Information Technology
    • January
    • Schnitt, D., "Reengineering the Organization Using Information Technology," Journal of Systems Management, pp. 14-20, 41-42 (January 1993).
    • (1993) Journal of Systems Management , pp. 14-20
    • Schnitt, D.1
  • 91
    • 0002427460 scopus 로고
    • Business Re-engineering: A Strategy-Driven Approach
    • Talwar, R., "Business Re-engineering: A Strategy-Driven Approach," Long-Range Planning, Vol. 26, No. 6, pp. 22-40 (1993).
    • (1993) Long-Range Planning , vol.26 , Issue.6 , pp. 22-40
    • Talwar, R.1
  • 93
    • 84937317464 scopus 로고
    • Business Process Reengineering: Charting a Strategic Path for the Information Age
    • Spring
    • Teng, J., Grover, V., and Fiedler, K., "Business Process Reengineering: Charting a Strategic Path for the Information Age," California Management Review, pp. 9-31 (Spring 1994).
    • (1994) California Management Review , pp. 9-31
    • Teng, J.1    Grover, V.2    Fiedler, K.3
  • 95
    • 0042713158 scopus 로고
    • Where Systems Integration Ends, Does Outsourcing Begin?
    • Tony, B., "Where Systems Integration Ends, Does Outsourcing Begin?," Software Magazine, Vol. 15, No. 11, pp. 54-60 (1995).
    • (1995) Software Magazine , vol.15 , Issue.11 , pp. 54-60
    • Tony, B.1
  • 96
    • 0342827961 scopus 로고    scopus 로고
    • Re-engineering: Middle Managers Are the Key Asset
    • December
    • Towers, S., "Re-engineering: Middle Managers Are the Key Asset," Management Services, pp. 17-18 (December 1996).
    • (1996) Management Services , pp. 17-18
    • Towers, S.1
  • 98
    • 0005820520 scopus 로고
    • Managing a Programme of Business Re-engineering Projects in a Diversified Business
    • Veasey, P., "Managing a Programme of Business Re-engineering Projects in a Diversified Business," Long-Range Planning, Vol. 27, No. 5, pp. 124-135 (1994).
    • (1994) Long-Range Planning , vol.27 , Issue.5 , pp. 124-135
    • Veasey, P.1
  • 101
    • 0342827955 scopus 로고
    • What's the Difference between Reengineering and TQEM?
    • Spring
    • Wells, R., O'Connell, P., and Hochman, S., "What's the Difference Between Reengineering and TQEM?," Total Quality Environmental Management, Vol. 2, No. 3, pp. 273-282 (Spring 1993).
    • (1993) Total Quality Environmental Management , vol.2 , Issue.3 , pp. 273-282
    • Wells, R.1    O'Connell, P.2    Hochman, S.3
  • 102
    • 0030167110 scopus 로고    scopus 로고
    • Beyond the IT Productivity Paradox
    • Willcocks and Lester, "Beyond the IT Productivity Paradox," European Management Journal, Vol. 14, No. 3, pp. 279-290 (1996).
    • (1996) European Management Journal , vol.14 , Issue.3 , pp. 279-290
    • Willcocks1    Lester2
  • 103
    • 84948215869 scopus 로고
    • Business Process Re-engineering and Process Management: A Survey of Current Practice and Future Trends in Integrated Management
    • Zairi, M. and Sinclair, D., "Business Process Re-engineering and Process Management: A Survey of Current Practice and Future Trends in Integrated Management," Management Decision, Vol. 33, No. 3, pp. 3-16 (1995).
    • (1995) Management Decision , vol.33 , Issue.3 , pp. 3-16
    • Zairi, M.1    Sinclair, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.