Performance improvement in hospitals: Leveraging on knowledge asset dynamics through the introduction of an electronic medical record

Measuring Business Excellence

Volumn 16, Issue 4, 2012, Pages 14-30

  Gastaldi, Luca ^a   Lettieri, Emanuele ^a   Corso, Mariano ^a   Masella, Cristina ^a  

^a POLITECNICO DI MILANO   (Italy)

Author keywords

Electronic medical record; Health care; Health services; Hospitals; Information and communication technologies; Italy; Knowledge exploitation; Knowledge exploration; Service improvements

Indexed keywords

EID: 84869078594     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683041211276410     Document Type: Article

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