Exploring the representation of complex processes in information-intensive services

International Journal of Services Operations and Informatics

Volumn 7, Issue 1, 2012, Pages 52-78

  Apte, Uday ^a   Karmarkar, Uday ^b   Kieliszewski, Cheryl ^c   Leung, Ying Tat ^c  

^a NAVAL POSTGRADUATE SCHOOL   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

Business process modeling; Modeling framework; Service modeling

Indexed keywords

BUSINESS PROCESS; BUSINESS PROCESS MODEL; COMPLEX PROCESSES; FINANCIAL SERVICE; INFORMATION INTENSIVE SERVICES; INFORMATION TECHNOLOGY SERVICES; MODEL FRAMEWORK; SERVICE MODEL;

SYSTEMS ENGINEERING;

EID: 84866033849     PISSN: 1741539X     EISSN: 17415403     Source Type: Journal    
DOI: 10.1504/IJSOI.2012.048815     Document Type: Article

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