Is this review believable? A study of factors affecting the credibility of online consumer reviews from an ELM perspective

Journal of the Association for Information Systems

Volumn 13, Issue 8, 2012, Pages 618-635

  Cheung, Cindy Man Yee ^a   Sia, Choon Ling ^a   Kuan, Kevin K Y ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Argument Quality; ELM; Online Consumer Reviews; Review Consistency; Review Credibility; Review Sidedness; Source Credibility

Indexed keywords

INFORMATION SYSTEMS;

ARGUMENT QUALITIES; ELABORATION LIKELIHOOD MODELS; INFORMATION CUES; INTERACTION EFFECT; ONLINE CONSUMER REVIEWS; RESEARCH MODELS; REVIEW CREDIBILITIES; SOURCE CREDIBILITIES;

ELECTRONIC COMMERCE;

EID: 84865833978     PISSN: None     EISSN: 15369323     Source Type: Journal    
DOI: 10.17705/1jais.00305     Document Type: Article

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