메뉴 건너뛰기




Volumn 7443 LNCS, Issue , 2012, Pages 234-245

Analysis of the methodologies for evaluation of e-government policies

Author keywords

comparative analysis; e government policy; evaluation and development level; evaluation methodology

Indexed keywords

COMPARATIVE ANALYSIS; E-GOVERNMENT; E-GOVERNMENT SERVICES; EVALUATION AND DEVELOPMENT LEVEL; EVALUATION METHODOLOGIES; EXPECTED EFFECTS; POLICY MAKERS; PUBLIC ADMINISTRATION; QUALITY PLANNING; REDUCING COSTS; THEORETICAL FRAMEWORK; USER ACCEPTANCE;

EID: 84865586007     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-33489-4_20     Document Type: Conference Paper
Times cited : (9)

References (85)
  • 1
    • 0035217345 scopus 로고    scopus 로고
    • What is E-government?
    • Silcock, R.: What is E-government? Parliamentary Affairs 54, 88-101 (2001)
    • (2001) Parliamentary Affairs , vol.54 , pp. 88-101
    • Silcock, R.1
  • 2
    • 35448937042 scopus 로고    scopus 로고
    • OECD. Organization for Economic Co-operation and Development: Paris
    • OECD. Organization for Economic Co-operation and Development: E-government: Analysis Framework and Methodology, Paris (2001)
    • (2001) E-government: Analysis Framework and Methodology
  • 4
    • 79251487917 scopus 로고    scopus 로고
    • Capgemini: European Commission Directorate General for Information Society and Media
    • Capgemini: Smarter, Faster, Better eGovernment, 8th Benchmark Measurement. European Commission Directorate General for Information Society and Media (2009)
    • (2009) Smarter, Faster, Better EGovernment, 8th Benchmark Measurement
  • 5
    • 84856851316 scopus 로고    scopus 로고
    • Capgemini, Rand, DTi, IDC, Sogeti: Report of the 9th Measurement. European Commission
    • Capgemini, Rand, DTi, IDC, Sogeti: Digitizing Public Services in Europe: Putting ambition into action. Report of the 9th Measurement. European Commission (2010)
    • (2010) Digitizing Public Services in Europe: Putting Ambition into Action
  • 10
    • 38049056873 scopus 로고    scopus 로고
    • Analysing the Demand Side of E-Government: What Can We Learn from Slovenian Users?
    • Wimmer, M.A., Scholl, J., Grönlund, Å. (eds.) EGOV 2007. Springer, Heidelberg
    • Kunstelj, M., Jukić, T., Vintar, M.: Analysing the Demand Side of E-Government: What Can We Learn From Slovenian Users? In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds.) EGOV 2007. LNCS, vol. 4656, pp. 305-317. Springer, Heidelberg (2007)
    • (2007) LNCS , vol.4656 , pp. 305-317
    • Kunstelj, M.1    Jukić, T.2    Vintar, M.3
  • 11
    • 36649008705 scopus 로고    scopus 로고
    • A Cross-national Analysis of Global E-government
    • Kim, C.K.: A Cross-national Analysis of Global E-government. Public Organization Review 7, 317-329 (2007)
    • (2007) Public Organization Review , vol.7 , pp. 317-329
    • Kim, C.K.1
  • 12
    • 84865613180 scopus 로고    scopus 로고
    • How much can we trust different e-government surveys? The case of Slovenia
    • Vintar, M., Nograsek, J.: How much can we trust different e-government surveys? The case of Slovenia. Information Polity 15, 199-213 (2010)
    • (2010) Information Polity , vol.15 , pp. 199-213
    • Vintar, M.1    Nograsek, J.2
  • 13
    • 57249100809 scopus 로고    scopus 로고
    • Estonia: A Sustainable Success in Networked Readiness?
    • Palgrave Macmillan, Hampshire
    • Dutta, S.: Estonia: A Sustainable Success in Networked Readiness? The Global Information Technology Report 2006-2007. Palgrave Macmillan, Hampshire (2007)
    • (2007) The Global Information Technology Report 2006-2007
    • Dutta, S.1
  • 15
    • 84855405655 scopus 로고    scopus 로고
    • The Global Information Technology Report 2010-2011
    • WEF. World Economic Forum
    • WEF. World Economic Forum: The Global Information Technology Report 2010-2011. Transformations 2.0 (2011)
    • (2011) Transformations 2.0
  • 16
    • 34250197218 scopus 로고    scopus 로고
    • The curse of the benchmark: An assessment of the validity and value of egovernment comparisons
    • Bannister, F.: The curse of the benchmark: an assessment of the validity and value of egovernment comparisons. Int. Review of Administrative Sciences 73, 171-188 (2007)
    • (2007) Int. Review of Administrative Sciences , vol.73 , pp. 171-188
    • Bannister, F.1
  • 17
    • 33846706881 scopus 로고    scopus 로고
    • If you measure it, they will score: An assessment of international eGovernment benchmarking
    • Janssen, D., Rotthier, S., Snijkers, K.: If you measure it, they will score: An assessment of international eGovernment benchmarking. Information Polity 9, 121-130 (2004)
    • (2004) Information Polity , vol.9 , pp. 121-130
    • Janssen, D.1    Rotthier, S.2    Snijkers, K.3
  • 18
    • 79956133630 scopus 로고    scopus 로고
    • AGIMO. Australian Government Information Office: Commonwealth of Australia
    • AGIMO. Australian Government Information Office: Demand and Value Assessment Methodology - DAM & VAM. Commonwealth of Australia (2004)
    • (2004) Demand and Value Assessment Methodology - DAM & VAM
  • 20
    • 78049434397 scopus 로고    scopus 로고
    • UN. United Nations: Department of Economic and Social Affairs, Division for Public Administration and Development Management, New York
    • UN. United Nations: United Nations E-Government Survey,From E-Government to Connected Governance. Department of Economic and Social Affairs, Division for Public Administration and Development Management, New York (2008)
    • (2008) United Nations E-Government Survey,From E-Government to Connected Governance
  • 24
    • 79952583944 scopus 로고    scopus 로고
    • The Global Information Technology Report 2009-2010
    • WEF, World Economic Forum
    • Dutta, S., Mia, I. (eds.): WEF, World Economic Forum: The Global Information Technology Report 2009-2010, ICT for Sustainability (2010)
    • (2010) ICT for Sustainability
    • Dutta, S.1    Mia, I.2
  • 25
    • 79955818036 scopus 로고    scopus 로고
    • EIU. Economist Intelligence Unit
    • EIU. Economist Intelligence Unit:Digital economy rankings 2010 (2010)
    • (2010) Digital Economy Rankings 2010
  • 28
    • 33744532341 scopus 로고    scopus 로고
    • Electronic Government: Information Management Capacity, Organizational Capabilities, and the Sourcing Mix
    • Scholl, H.J.: Electronic Government: Information Management Capacity, Organizational Capabilities, and the Sourcing Mix. Government Information Quarterly 23, 73-96 (2006)
    • (2006) Government Information Quarterly , vol.23 , pp. 73-96
    • Scholl, H.J.1
  • 30
    • 0036882175 scopus 로고    scopus 로고
    • The winner's curse in IT outsourcing: Strategies for avoiding relational trauma
    • Kern, T., Willcocks, L.P., Van Heck, E.: The winner's curse in IT outsourcing: Strategies for avoiding relational trauma. California Management Review 44, 47-69 (2002)
    • (2002) California Management Review , vol.44 , pp. 47-69
    • Kern, T.1    Willcocks, L.P.2    Van Heck, E.3
  • 32
    • 63049107199 scopus 로고    scopus 로고
    • Realizing joined-up government - Dynamic capabilities and stage models for transformation
    • Klievink, B., Janssen, M.: Realizing joined-up government - Dynamic capabilities and stage models for transformation. Government Information Quarterly 6, 275-284 (2009)
    • (2009) Government Information Quarterly , vol.6 , pp. 275-284
    • Klievink, B.1    Janssen, M.2
  • 33
    • 78049343260 scopus 로고    scopus 로고
    • Towards an Understanding of E-Government Induced Change - Drawing on Organization and Structuration Theories
    • Wimmer, M.A., Chappelet, J.-L., Janssen, M., Scholl, H.J. (eds.) EGOV 2010. Springer, Heidelberg
    • van Veenstra, A.F., Janssen, M., Tan, Y.-H.: Towards an Understanding of E-Government Induced Change - Drawing on Organization and Structuration Theories. In: Wimmer, M.A., Chappelet, J.-L., Janssen, M., Scholl, H.J. (eds.) EGOV 2010. LNCS, vol. 6228, pp. 1-12. Springer, Heidelberg (2010)
    • (2010) LNCS , vol.6228 , pp. 1-12
    • Van Veenstra, A.F.1    Janssen, M.2    Tan, Y.-H.3
  • 36
    • 26844507094 scopus 로고    scopus 로고
    • Organisational Changes, Skills and the Role of Leadership Required by eGovernment
    • Wimmer, M.A., Traunmüller, R., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2005. Springer, Heidelberg
    • Leitner, C., Kreuzeder, M.: Organisational Changes, Skills and the Role of Leadership Required by eGovernment. In: Wimmer, M.A., Traunmüller, R., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2005. LNCS, vol. 3591, pp. 210-217. Springer, Heidelberg (2005)
    • (2005) LNCS , vol.3591 , pp. 210-217
    • Leitner, C.1    Kreuzeder, M.2
  • 38
    • 38049051837 scopus 로고    scopus 로고
    • What Matters in the Development of the E-Government in the EU?
    • Wimmer, M.A., Scholl, J., Grönlund, Å. (eds.) EGOV 2007. Springer, Heidelberg
    • Bavec, C., Vintar, M.: What Matters in the Development of the E-Government in the EU? In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds.) EGOV 2007. LNCS, vol. 4656, pp. 424-435. Springer, Heidelberg (2007)
    • (2007) LNCS , vol.4656 , pp. 424-435
    • Bavec, C.1    Vintar, M.2
  • 42
  • 43
    • 34249740729 scopus 로고    scopus 로고
    • Evaluating the progress of e-government development: A critical analysis
    • Kunstelj, M., Vintar, M.: Evaluating the progress of e-government development: A critical analysis. Information Polity 9, 131-148 (2004)
    • (2004) Information Polity , vol.9 , pp. 131-148
    • Kunstelj, M.1    Vintar, M.2
  • 44
    • 33750715130 scopus 로고    scopus 로고
    • Critical risks in outsourced IT projects: The intractable and the unforeseen
    • Taylor, H.: Critical risks in outsourced IT projects: the intractable and the unforeseen. Communications of the ACM 49, 75-79 (2006)
    • (2006) Communications of the ACM , vol.49 , pp. 75-79
    • Taylor, H.1
  • 48
    • 39149137936 scopus 로고    scopus 로고
    • Transformational aspects of E-government in Ireland: Issues to be addressed
    • O'Donnell, O., Boyle, R., Timonen, V.: Transformational aspects of E-government in Ireland: Issues to be addressed. Electronic Journal of e-Government 1, 23-32 (2003)
    • (2003) Electronic Journal of E-Government , vol.1 , pp. 23-32
    • O'Donnell, O.1    Boyle, R.2    Timonen, V.3
  • 50
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional E-government: A four stage model
    • Layne, K., Lee, J.: Developing fully functional E-government: A four stage model. Government Information Quarterly 18, 122-136 (2001)
    • (2001) Government Information Quarterly , vol.18 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 52
    • 0003242777 scopus 로고    scopus 로고
    • Reinventing Local Governments and the E-Government Initiative
    • Ho, A.T.K.: Reinventing Local Governments and the E-Government Initiative. Public Administration Review 62, 434-444 (2002)
    • (2002) Public Administration Review , vol.62 , pp. 434-444
    • Ho, A.T.K.1
  • 55
    • 0037845251 scopus 로고    scopus 로고
    • Toward the European Information Society
    • Anttiroiko, A.V.: Toward the European Information Society. Communications of the ACM 44, 31-36 (2001)
    • (2001) Communications of the ACM , vol.44 , pp. 31-36
    • Anttiroiko, A.V.1
  • 57
    • 39049087968 scopus 로고    scopus 로고
    • E-Government and Anti-Corruption: Empirical Analysis of International Data
    • Shim, D.C., Eom, T.H.: E-Government and Anti-Corruption: Empirical Analysis of International Data. International Journal of Public Administration 31, 298-316 (2008)
    • (2008) International Journal of Public Administration , vol.31 , pp. 298-316
    • Shim, D.C.1    Eom, T.H.2
  • 58
    • 33745314475 scopus 로고    scopus 로고
    • The Effects of E-Government on Trust and Confidence in Government
    • Tolbert, C.J., Mossberger, K.: The Effects of E-Government on Trust and Confidence in Government. Public Administration Review 66, 354-370 (2006)
    • (2006) Public Administration Review , vol.66 , pp. 354-370
    • Tolbert, C.J.1    Mossberger, K.2
  • 60
    • 34250739767 scopus 로고    scopus 로고
    • The Technology Trap and the Role of Political and Cultural Variables: A Critical Analysis of the E-Government Policies
    • Bolgherini, S.: The Technology Trap and the Role of Political and Cultural Variables: A Critical Analysis of the E-Government Policies. Review of Policy Research 24, 259-275 (2007)
    • (2007) Review of Policy Research , vol.24 , pp. 259-275
    • Bolgherini, S.1
  • 61
    • 34547487989 scopus 로고    scopus 로고
    • Is a knowledge society possible without freedom of access to information?
    • Lor, P.J., Britz, J.J.: Is a knowledge society possible without freedom of access to information? Journal of Information Science 33, 387-397 (2007)
    • (2007) Journal of Information Science , vol.33 , pp. 387-397
    • Lor, P.J.1    Britz, J.J.2
  • 62
    • 84865599336 scopus 로고    scopus 로고
    • Outsourcing in e-Governance: A Multi Criteria Decision Making Approach
    • Mahalik, D.K.: Outsourcing in e-Governance: A Multi Criteria Decision Making Approach. Journal of Administration & Governance 5, 24-35 (2010)
    • (2010) Journal of Administration & Governance , vol.5 , pp. 24-35
    • Mahalik, D.K.1
  • 64
    • 84865594146 scopus 로고    scopus 로고
    • Guide to measuring the information society
    • OECD: Working party on indicators for the information society, France, Paris
    • OECD: Guide to measuring the information society. Directorate for science, technology and industry, Working party on indicators for the information society, France, Paris (2005)
    • (2005) Directorate for Science, Technology and Industry
  • 66
    • 77249099310 scopus 로고    scopus 로고
    • UNESCO: Asia Pacific Regional Bureau for Communication and Information, New Delhi
    • UNESCO: E-government Tool Kit for Developing Countries. Asia Pacific Regional Bureau for Communication and Information, New Delhi (2005)
    • (2005) E-government Tool Kit for Developing Countries
  • 68
    • 84865595778 scopus 로고    scopus 로고
    • e-Government in Korea
    • Republic of Korea: Ministry of Public Administration and Security
    • Republic of Korea: e-Government in Korea. Ministry of Public Administration and Security. OECD e-Leaders Meeting 2010, Belgium, Brussels (2010)
    • OECD E-Leaders Meeting 2010, Belgium, Brussels (2010)
  • 69
    • 0037290054 scopus 로고    scopus 로고
    • Structurational analysis of e-government initiatives: A case study of SCO
    • Devadoss, P.R., Pan, S.L., Huang, J.C.: Structurational analysis of e-government initiatives: a case study of SCO. Decision Support Systems 34, 253-269 (2002)
    • (2002) Decision Support Systems , vol.34 , pp. 253-269
    • Devadoss, P.R.1    Pan, S.L.2    Huang, J.C.3
  • 70
    • 0005281380 scopus 로고    scopus 로고
    • The Evolution of E-Government among Municipalities: Rhetoric or Reality?
    • Moon, M.J.: The Evolution of E-Government among Municipalities: Rhetoric or Reality? Public Administration Review 62, 424-433 (2002)
    • (2002) Public Administration Review , vol.62 , pp. 424-433
    • Moon, M.J.1
  • 72
    • 34249994560 scopus 로고    scopus 로고
    • Towards E-government by business process change - A methodology for public sector
    • Štemberger, M.I., Jaklič, J.: Towards E-government by business process change - A methodology for public sector. International Journal of Information Management 27, 221-232 (2007)
    • (2007) International Journal of Information Management , vol.27 , pp. 221-232
    • Štemberger, M.I.1    Jaklič, J.2
  • 73
    • 84864791497 scopus 로고    scopus 로고
    • Technological Change: A central yet neglected feature of public administration
    • Pollitt, C.: Technological Change: a central yet neglected feature of public administration. In: NISPA 2010, Slovenia, Ljubljana (2010)
    • NISPA 2010, Slovenia, Ljubljana (2010)
    • Pollitt, C.1
  • 75
    • 84865605993 scopus 로고    scopus 로고
    • European Commission, Capgemini, & IDC
    • European Commission, Capgemini, & IDC: eGovernment Benchmarking in 2011 (2011)
    • (2011) eGovernment Benchmarking in 2011
  • 76
  • 80
    • 30944450434 scopus 로고    scopus 로고
    • The quantitative evaluation of the Economic Impact of E-Government: A structural Modelling Approach
    • Picci, L.: The quantitative evaluation of the Economic Impact of E-Government: A structural Modelling Approach. Information Economics and Policy 18, 107-123 (2006)
    • (2006) Information Economics and Policy , vol.18 , pp. 107-123
    • Picci, L.1
  • 82
    • 84865575054 scopus 로고    scopus 로고
    • Socio-Demographic Determinants of E-government Adoption: An Examination of Major U.S. Cities
    • Schwester, R.W.: Socio-Demographic Determinants of E-government Adoption: An Examination of Major U.S. Cities. Journal of Public Management and Social Policy 16, 21-32 (2010)
    • (2010) Journal of Public Management and Social Policy , vol.16 , pp. 21-32
    • Schwester, R.W.1
  • 84
    • 77956176729 scopus 로고    scopus 로고
    • Are Determining Factors of Municipal E-Government Common to a Worldwide Municipal View? An Intra-Country Comparison
    • Gallego-Álvarez, I., Rodríguez-Domínguez, L., García-Sánchez, I.M.: Are Determining Factors of Municipal E-Government Common to a Worldwide Municipal View? An Intra-Country Comparison. Government Information Quarterly 27, 423-430 (2010)
    • (2010) Government Information Quarterly , vol.27 , pp. 423-430
    • Gallego-Álvarez, I.1    Rodríguez-Domínguez, L.2    García-Sánchez, I.M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.