메뉴 건너뛰기




Volumn 32, Issue 13, 2012, Pages 2145-2165

Effects of culinary employees' role stress on burnout and turnover intention in hotel industry: moderating effects on employees' tenure

Author keywords

burnout; role stress; turnover intent

Indexed keywords

PERCEPTION; RESEARCH; SERVICE SECTOR; WORKING CONDITIONS;

EID: 84865058989     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2011.574277     Document Type: Article
Times cited : (56)

References (107)
  • 1
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson, J. C. and Gerbing, D. W. 1988. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3): 411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 3
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • Baron, R. M. and Kenny, D. A. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6): 1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 4
    • 0016922179 scopus 로고
    • Perceived situational moderators of the relationship between subjective role ambiguity and role strain
    • Beehr, T. A. 1976. Perceived situational moderators of the relationship between subjective role ambiguity and role strain. Journal of Applied Psychology, 61(1): 35-40.
    • (1976) Journal of Applied Psychology , vol.61 , Issue.1 , pp. 35-40
    • Beehr, T.A.1
  • 5
    • 84987041323 scopus 로고
    • Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review
    • Beehr, T. A. and Newman, J. E. 1978. Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review. Personnel Psychology, 31: 665-669.
    • (1978) Personnel Psychology , vol.31 , pp. 665-669
    • Beehr, T.A.1    Newman, J.E.2
  • 6
    • 4243159210 scopus 로고
    • Significance test and goodness of fit in the analysis of covariance structures
    • Bentler, P. M. and Bonett, D. G. 1980. Significance test and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88: 588-606.
    • (1980) Psychological Bulletin , vol.88 , pp. 588-606
    • Bentler, P.M.1    Bonett, D.G.2
  • 7
    • 0031456891 scopus 로고    scopus 로고
    • Turnover intentions of community mental health workers in psychosocial rehabilitation services
    • Blankertz, L. E. and Robinson, S. E. 1997. Turnover intentions of community mental health workers in psychosocial rehabilitation services. Community Mental Health Journal, 33: 517-529.
    • (1997) Community Mental Health Journal , vol.33 , pp. 517-529
    • Blankertz, L.E.1    Robinson, S.E.2
  • 9
    • 21144480256 scopus 로고
    • Antecedents and consequences of salesperson job satisfaction: Meta-analysis and assessment of causal effects
    • Brown, S. P. and Peterson, P. A. 1993. Antecedents and consequences of salesperson job satisfaction: Meta-analysis and assessment of causal effects. Journal of Marketing Research, 30(1): 63-77.
    • (1993) Journal of Marketing Research , vol.30 , Issue.1 , pp. 63-77
    • Brown, S.P.1    Peterson, P.A.2
  • 10
    • 84973766727 scopus 로고
    • Longitudinal study of psychological burnout in teachers
    • Burke, R. J. and Greenglass, E. A. 1995. Longitudinal study of psychological burnout in teachers. Human Relations, 48(2): 187-202.
    • (1995) Human Relations , vol.48 , Issue.2 , pp. 187-202
    • Burke, R.J.1    Greenglass, E.A.2
  • 12
    • 0003668518 scopus 로고
    • Job demands and worker health: Main effects and occupational differences
    • Washington, DC: US Government Printing Office, 3 H.E.W. Publication No. NIOSH 75-160
    • Caplan, R. D., Cobb, S., French, J. R.P., Harrison, R. V. and Pineau, S. R. 1975. "Job demands and worker health: Main effects and occupational differences". Washington, DC: US Government Printing Office, 3. H.E.W. Publication No. NIOSH 75-160
    • (1975)
    • Caplan, R.D.1    Cobb, S.2    French, J.R.P.3    Harrison, R.V.4    Pineau, S.R.5
  • 13
    • 64049095668 scopus 로고    scopus 로고
    • Exploring turnover intentions among three professional groups of employees
    • Carmeli, A. and Weisberg, J. 2006. Exploring turnover intentions among three professional groups of employees. Human Resource Development Journal, 9(2): 191-206.
    • (2006) Human Resource Development Journal , vol.9 , Issue.2 , pp. 191-206
    • Carmeli, A.1    Weisberg, J.2
  • 14
    • 71549120699 scopus 로고    scopus 로고
    • The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry
    • Chiang, F. F.T., Birtch, T. A. and Kwan, H. K. 2010. The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry. International Journal of Hospitality Management, 29(1): 25-32.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.1 , pp. 25-32
    • Chiang, F.F.T.1    Birtch, T.A.2    Kwan, H.K.3
  • 15
    • 64049089811 scopus 로고    scopus 로고
    • Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay
    • Cho, S. H., Johanson, M. M. and Guchait, P. 2009. Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality Management, 28(3): 374-381.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.3 , pp. 374-381
    • Cho, S.H.1    Johanson, M.M.2    Guchait, P.3
  • 16
    • 33747586773 scopus 로고    scopus 로고
    • The impact of developmental experience, empowerment, and organizational support on catering service staff performance
    • Chow, I. H., Lo, T. W., Sha, A. and Hong, J. 2006. The impact of developmental experience, empowerment, and organizational support on catering service staff performance. International Journal of Hospitality Management, 25(3): 478-495.
    • (2006) International Journal of Hospitality Management , vol.25 , Issue.3 , pp. 478-495
    • Chow, I.H.1    Lo, T.W.2    Sha, A.3    Hong, J.4
  • 19
    • 84986675493 scopus 로고
    • Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill-health
    • Cooper, C. L. and Marshall, J. 1976. Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill-health. Journal of Occupational Psychology, 49(1): 11-28.
    • (1976) Journal of Occupational Psychology , vol.49 , Issue.1 , pp. 11-28
    • Cooper, C.L.1    Marshall, J.2
  • 20
    • 21344490503 scopus 로고
    • A review and an integration of research on job burnout
    • Cordes, C. L. and Dougherty, T. W. 1993. A review and an integration of research on job burnout. Academy of Management Review, 18(4): 621-656.
    • (1993) Academy of Management Review , vol.18 , Issue.4 , pp. 621-656
    • Cordes, C.L.1    Dougherty, T.W.2
  • 21
    • 0031477592 scopus 로고    scopus 로고
    • Patterns of burnout among managers and professionals: A comparison of models
    • Cordes, C. L., Dougherty, T. W. and Blum, M. 1997. Patterns of burnout among managers and professionals: A comparison of models. Journal of Organizational Behavior, 18(6): 685-701.
    • (1997) Journal of Organizational Behavior , vol.18 , Issue.6 , pp. 685-701
    • Cordes, C.L.1    Dougherty, T.W.2    Blum, M.3
  • 23
    • 0033475014 scopus 로고    scopus 로고
    • Health and well-being in the workplace: A review and synthesis of the literature
    • Dann, K. and Griffin, R. W. 1999. Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3): 357-384.
    • (1999) Journal of Management , vol.25 , Issue.3 , pp. 357-384
    • Dann, K.1    Griffin, R.W.2
  • 24
    • 2942670329 scopus 로고    scopus 로고
    • Stressful work, psychological job strain, and turnover: A 2-year prospective cohort study of truck drivers
    • De Croon, E. M., Sluiter, J. K., Blonk, R. W., Broersen, J. P. and Frings-Dresen, M. H. 2004. Stressful work, psychological job strain, and turnover: A 2-year prospective cohort study of truck drivers. Journal of Applied Psychology, 89(3): 442-454.
    • (2004) Journal of Applied Psychology , vol.89 , Issue.3 , pp. 442-454
    • de Croon, E.M.1    Sluiter, J.K.2    Blonk, R.W.3    Broersen, J.P.4    Frings-Dresen, M.H.5
  • 26
    • 0000069256 scopus 로고    scopus 로고
    • A structural equation model of burnout and job exit among child protective service workers
    • Drake, B. and Yamada, G. N. 1996. A structural equation model of burnout and job exit among child protective service workers. Social Work Research, 20(4): 179-189.
    • (1996) Social Work Research , vol.20 , Issue.4 , pp. 179-189
    • Drake, B.1    Yamada, G.N.2
  • 27
    • 37249056101 scopus 로고    scopus 로고
    • Emotional exhaustion and turnover intention in human service occupations: The protective role of coworker support
    • Ducharme, L. J., Knudsen, H. K. and Roman, P. M. 2008. Emotional exhaustion and turnover intention in human service occupations: The protective role of coworker support. Sociological Spectrum, 28(1): 81-104.
    • (2008) Sociological Spectrum , vol.28 , Issue.1 , pp. 81-104
    • Ducharme, L.J.1    Knudsen, H.K.2    Roman, P.M.3
  • 28
    • 0000742568 scopus 로고
    • A meta-analysis of the correlates of role conflict and ambiguity
    • Fisher, C. D. and Gitelson, R. 1983. A meta-analysis of the correlates of role conflict and ambiguity. Journal of Applied Psychology, 68(2): 320-333.
    • (1983) Journal of Applied Psychology , vol.68 , Issue.2 , pp. 320-333
    • Fisher, C.D.1    Gitelson, R.2
  • 29
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell, C. and Larcker, D. F. 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1): 39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 30
    • 43949123279 scopus 로고    scopus 로고
    • A meta-analysis of work demand stressors and job performance: Examining main and moderating effects
    • Gilboa, S., Shirom, A., Fried, Y. and Cooper, C. 2008. A meta-analysis of work demand stressors and job performance: Examining main and moderating effects. Personnel Psychology, 61(2): 227-271.
    • (2008) Personnel Psychology , vol.61 , Issue.2 , pp. 227-271
    • Gilboa, S.1    Shirom, A.2    Fried, Y.3    Cooper, C.4
  • 32
    • 0141678029 scopus 로고    scopus 로고
    • Reactions to increased workload: Effects on professional efficacy on nurses
    • Greenglass, E. R., Burke, R. J. and Moore, K. A. 2003. Reactions to increased workload: Effects on professional efficacy on nurses. Applied Psychology, 52(4): 580-597.
    • (2003) Applied Psychology , vol.52 , Issue.4 , pp. 580-597
    • Greenglass, E.R.1    Burke, R.J.2    Moore, K.A.3
  • 33
    • 67349232456 scopus 로고    scopus 로고
    • Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes
    • Gregory, B., Harris, S., Armenakis, A. and Shook, C. 2008. Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62(7): 673-679.
    • (2008) Journal of Business Research , vol.62 , Issue.7 , pp. 673-679
    • Gregory, B.1    Harris, S.2    Armenakis, A.3    Shook, C.4
  • 34
  • 36
    • 0013426699 scopus 로고    scopus 로고
    • Job satisfaction and burnout: Predictors of intentions to leave a job en a military setting
    • Harrington, D., Bean, N., Pintello, D. and Mathews, D. 2001. Job satisfaction and burnout: Predictors of intentions to leave a job en a military setting. Administration in Social Work, 25(3): 1-16.
    • (2001) Administration in Social Work , vol.25 , Issue.3 , pp. 1-16
    • Harrington, D.1    Bean, N.2    Pintello, D.3    Mathews, D.4
  • 37
    • 28844438013 scopus 로고    scopus 로고
    • Perception of organizational politics and cooperation as moderators of the relationship between job strains and intent to turnover
    • Harris, K. J., James, M. and Boonthanom, R. 2005. Perception of organizational politics and cooperation as moderators of the relationship between job strains and intent to turnover. Journal of Managerial Issue, 17(1): 26-42.
    • (2005) Journal of Managerial Issue , vol.17 , Issue.1 , pp. 26-42
    • Harris, K.J.1    James, M.2    Boonthanom, R.3
  • 38
    • 0021379975 scopus 로고
    • Assessing burnout: The organizational and individual perspective
    • Harris, P. L. 1984. Assessing burnout: The organizational and individual perspective. Family Community Healthy, 6(4): 32-43.
    • (1984) Family Community Healthy , vol.6 , Issue.4 , pp. 32-43
    • Harris, P.L.1
  • 39
    • 0026132392 scopus 로고
    • Buffering effects of four social support types on burnout among social workers
    • Himle, D. P., Jayaratne, S. and Thyness, P. 1991. Buffering effects of four social support types on burnout among social workers. Social Work Research and Abstracts, 27(1): 22-27.
    • (1991) Social Work Research and Abstracts , vol.27 , Issue.1 , pp. 22-27
    • Himle, D.P.1    Jayaratne, S.2    Thyness, P.3
  • 40
    • 0000417226 scopus 로고
    • Role conflict and ambiguity as critical variable in a model of organization behavior
    • House, R. J. and Rizzo, J. R. 1972. Role conflict and ambiguity as critical variable in a model of organization behavior. Organizational Behavior and Human Performance, 7(4): 467-505.
    • (1972) Organizational Behavior and Human Performance , vol.7 , Issue.4 , pp. 467-505
    • House, R.J.1    Rizzo, J.R.2
  • 41
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L. and Bentler, P. M. 1999. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6: 1-55.
    • (1999) Structural Equation Modeling , vol.6 , pp. 1-55
    • Hu, L.1    Bentler, P.M.2
  • 42
    • 0347596573 scopus 로고    scopus 로고
    • The role of burnout in the relationship between perceptions of organizational politics and turnover intentions
    • Huang, I., Chuang, C. J. and Lin, H. 2003. The role of burnout in the relationship between perceptions of organizational politics and turnover intentions. Public Personnel Management, 32(4): 519-531.
    • (2003) Public Personnel Management , vol.32 , Issue.4 , pp. 519-531
    • Huang, I.1    Chuang, C.J.2    Lin, H.3
  • 44
    • 0031287459 scopus 로고    scopus 로고
    • A qualitative analysis of conflict type and dimensions in organizational groups
    • Jehn, K. A. 1997. A qualitative analysis of conflict type and dimensions in organizational groups. Administrative Science Quarterly, 42(3): 530-557.
    • (1997) Administrative Science Quarterly , vol.42 , Issue.3 , pp. 530-557
    • Jehn, K.A.1
  • 45
    • 0033479307 scopus 로고    scopus 로고
    • Why differences make a difference: A field study of diversity, conflict, and performance in workgroups
    • Jehn, K. A., Northcraft, C. B. and Neale, M. A. 1999. Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44: 67-83.
    • (1999) Administrative Science Quarterly , vol.44 , pp. 67-83
    • Jehn, K.A.1    Northcraft, C.B.2    Neale, M.A.3
  • 46
    • 0029959516 scopus 로고    scopus 로고
    • Testing the demand-control-support model among health care professionals: A structural equation model
    • Jonge, J., de Janssen, P. P.M. and van Breukelen, G. J.P. 1996. Testing the demand-control-support model among health care professionals: A structural equation model. Work and Stress, 10(3): 209-224.
    • (1996) Work and Stress , vol.10 , Issue.3 , pp. 209-224
    • Jonge, J.1    de Janssen, P.P.M.2    van Breukelen, G.J.P.3
  • 49
    • 71849095925 scopus 로고    scopus 로고
    • An examination of social support and social identity factors and their relationship to certified chefs' burnout
    • Kang, B., Twigg, N. W. and Hertzman, J. 2010. An examination of social support and social identity factors and their relationship to certified chefs' burnout. International Journal of Hospitality Management, 29(1): 168-176.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.1 , pp. 168-176
    • Kang, B.1    Twigg, N.W.2    Hertzman, J.3
  • 50
    • 64449084560 scopus 로고    scopus 로고
    • Emotional dissonance and emotional exhaustion among hotel employees in Nigeria
    • Karatepe, O. M. and Aleshinloye, K. D. 2009. Emotional dissonance and emotional exhaustion among hotel employees in Nigeria. International Journal of Hospitality Management, 28(3): 349-358.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.3 , pp. 349-358
    • Karatepe, O.M.1    Aleshinloye, K.D.2
  • 51
    • 77951489961 scopus 로고    scopus 로고
    • Role stress, emotional exhaustion, and turnover intentions: Does organizational tenure in hotels matter?
    • Karatepe, O. M. and Karatepe, T. 2010. Role stress, emotional exhaustion, and turnover intentions: Does organizational tenure in hotels matter?. Journal of Human Resources in Hospitality and Tourism, 9(1): 1-16.
    • (2010) Journal of Human Resources in Hospitality and Tourism , vol.9 , Issue.1 , pp. 1-16
    • Karatepe, O.M.1    Karatepe, T.2
  • 52
    • 34249333112 scopus 로고    scopus 로고
    • Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels
    • Karatepe, O. M. and Uludag, O. 2007. Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels. International Journal of Hospitality Management, 26(3): 645-665.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.3 , pp. 645-665
    • Karatepe, O.M.1    Uludag, O.2
  • 53
    • 54049116640 scopus 로고    scopus 로고
    • Role stress, burnout and their effects on frontline hotel employees' job performance: Evidence from Northern Cyprus
    • Karatepe, O. M. and Uludag, O. 2008. Role stress, burnout and their effects on frontline hotel employees' job performance: Evidence from Northern Cyprus. International Journal of Tourism Research, 10: 111-126.
    • (2008) International Journal of Tourism Research , vol.10 , pp. 111-126
    • Karatepe, O.M.1    Uludag, O.2
  • 54
    • 77954537464 scopus 로고    scopus 로고
    • An examination of the nature of the relationship between Leader-Member-Exchange (LMX) and turnover intent at different organizational levels
    • Kim, B. C., Lee, G. M. and Carlson, K. D. 2010. An examination of the nature of the relationship between Leader-Member-Exchange (LMX) and turnover intent at different organizational levels. International Journal of Hospitality Management, 29(4): 591-597.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 591-597
    • Kim, B.C.1    Lee, G.M.2    Carlson, K.D.3
  • 55
    • 67349178118 scopus 로고    scopus 로고
    • Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
    • Kim, B. C.P., Murrmann, S. K. and Lee, G. M. 2009. Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees. International Journal of Hospitality Management, 28(4): 612-619.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.4 , pp. 612-619
    • Kim, B.C.P.1    Murrmann, S.K.2    Lee, G.M.3
  • 57
    • 65749276739 scopus 로고    scopus 로고
    • Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support
    • Kim, H. S. and Stoner, M. 2008. Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support. Administration in Social Work, 32(3): 5-25.
    • (2008) Administration in Social Work , vol.32 , Issue.3 , pp. 5-25
    • Kim, H.S.1    Stoner, M.2
  • 58
    • 77951977497 scopus 로고    scopus 로고
    • When does an employee not help coworkers? The effect of leader-member exchange on employee envy and organizational citizenship behavior
    • Kim, S., O'Neill, J. W. and Cho, M. H. 2010. When does an employee not help coworkers? The effect of leader-member exchange on employee envy and organizational citizenship behavior. International Journal of Hospitality Management, 29(3): 530-537.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.3 , pp. 530-537
    • Kim, S.1    O'Neill, J.W.2    Cho, M.H.3
  • 59
    • 54249153400 scopus 로고    scopus 로고
    • Clinical supervision, emotional exhaustion and turnover intention: A study of substance abuse treatment counselors in the clinical trials network of the national institute on drug abuse
    • Knudsen, H. K., Ducharme, L. J. and Roman, P. M. 2008. Clinical supervision, emotional exhaustion and turnover intention: A study of substance abuse treatment counselors in the clinical trials network of the national institute on drug abuse. Journal of Substance Abuse Treatment, 35(4): 387-395.
    • (2008) Journal of Substance Abuse Treatment , vol.35 , Issue.4 , pp. 387-395
    • Knudsen, H.K.1    Ducharme, L.J.2    Roman, P.M.3
  • 61
    • 0025582579 scopus 로고
    • On the meaning of Maslach's three dimensions of burnout
    • Lee, R. T. and Ashforth, B. E. 1990. On the meaning of Maslach's three dimensions of burnout. Journal of Applied Psychology, 75(6): 743-747.
    • (1990) Journal of Applied Psychology , vol.75 , Issue.6 , pp. 743-747
    • Lee, R.T.1    Ashforth, B.E.2
  • 62
    • 84986715225 scopus 로고
    • A further examination of managerial burnout: Toward an integrated model
    • Lee, R. T. and Ashforth, B. E. 1993. A further examination of managerial burnout: Toward an integrated model. Journal of Organizational Behavior, 14(1): 3-20.
    • (1993) Journal of Organizational Behavior , vol.14 , Issue.1 , pp. 3-20
    • Lee, R.T.1    Ashforth, B.E.2
  • 63
    • 0030039125 scopus 로고    scopus 로고
    • Burnout among mental health workers: A review and a research agenda
    • Leiter, M. P. and Harvie, P. L. 1997. Burnout among mental health workers: A review and a research agenda. International Journal of Social Psychiatry, 42(2): 90-101.
    • (1997) International Journal of Social Psychiatry , vol.42 , Issue.2 , pp. 90-101
    • Leiter, M.P.1    Harvie, P.L.2
  • 64
    • 84986637287 scopus 로고
    • The impact of interpersonal environment on burnout and organizational commitment
    • Leiter, M. P. and Maslach, C. 1988. The impact of interpersonal environment on burnout and organizational commitment. Journal of Organizational Behavior, 9(4): 297-308.
    • (1988) Journal of Organizational Behavior , vol.9 , Issue.4 , pp. 297-308
    • Leiter, M.P.1    Maslach, C.2
  • 65
    • 0022585188 scopus 로고
    • Role structure and burnout in the field of human services
    • Leiter, M. P. and Meechan, K. A. 1986. Role structure and burnout in the field of human services. Journal of Applied Behavioral Science, 22(1): 47-52.
    • (1986) Journal of Applied Behavioral Science , vol.22 , Issue.1 , pp. 47-52
    • Leiter, M.P.1    Meechan, K.A.2
  • 67
    • 77952878719 scopus 로고    scopus 로고
    • Women entrepreneurship in Middle East: Understanding barriers and use of ICT for entrepreneurship development
    • Mathew, V. 2010. Women entrepreneurship in Middle East: Understanding barriers and use of ICT for entrepreneurship development. International Entrepreneurship and Management Journal, 6(2): 163-181.
    • (2010) International Entrepreneurship and Management Journal , vol.6 , Issue.2 , pp. 163-181
    • Mathew, V.1
  • 69
    • 43949089509 scopus 로고    scopus 로고
    • Early predictors of job burnout and engagement
    • Maslach, C. and Leither, M. P. 2008. Early predictors of job burnout and engagement. Journal of Applied Psychology, 93(3): 498-512.
    • (2008) Journal of Applied Psychology , vol.93 , Issue.3 , pp. 498-512
    • Maslach, C.1    Leither, M.P.2
  • 70
    • 0002458219 scopus 로고
    • The burnout syndrome in the day
    • Maslach, C. and Pines, A. 1977. The burnout syndrome in the day. Care Quarterly, 6(2): 100-113.
    • (1977) Care Quarterly , vol.6 , Issue.2 , pp. 100-113
    • Maslach, C.1    Pines, A.2
  • 72
    • 33846931432 scopus 로고    scopus 로고
    • Career paths and labour mobility in the conventions and exhibitions industry in eastern Australia: Results from a preliminary study
    • McCabe, V. 2001. Career paths and labour mobility in the conventions and exhibitions industry in eastern Australia: Results from a preliminary study. International Journal of Tourism Research, 3(6): 493-499.
    • (2001) International Journal of Tourism Research , vol.3 , Issue.6 , pp. 493-499
    • McCabe, V.1
  • 73
    • 4243485247 scopus 로고
    • Testing the side-bet theory of organizational commitment: Some methodological considerations
    • Meyer, J. P. and Allen, N. J. 1984. Testing the side-bet theory of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 59(3): 372-378.
    • (1984) Journal of Applied Psychology , vol.59 , Issue.3 , pp. 372-378
    • Meyer, J.P.1    Allen, N.J.2
  • 74
    • 44949270736 scopus 로고
    • A three component conceptualization of organizational commitment
    • Meyer, J. P. and Allen, N. J. 1991. A three component conceptualization of organizational commitment. Human Resource Management Review, 1(1): 61-89.
    • (1991) Human Resource Management Review , vol.1 , Issue.1 , pp. 61-89
    • Meyer, J.P.1    Allen, N.J.2
  • 75
    • 23144467997 scopus 로고
    • Commitment to organizations and occupations: Extension and test of a three-component conceptualization
    • Meyer, J. P., Allen, N. J. and Smith, C. A. 1993. Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4): 538-551.
    • (1993) Journal of Applied Psychology , vol.78 , Issue.4 , pp. 538-551
    • Meyer, J.P.1    Allen, N.J.2    Smith, C.A.3
  • 76
    • 84970531110 scopus 로고
    • Occupational differences in the influence of communication on stress and burnout in the workplace
    • Miller, K. I., Zook, E. G. and Ellis, B. H. 1989. Occupational differences in the influence of communication on stress and burnout in the workplace. Management Communication Quarterly, 3(2): 166-190.
    • (1989) Management Communication Quarterly , vol.3 , Issue.2 , pp. 166-190
    • Miller, K.I.1    Zook, E.G.2    Ellis, B.H.3
  • 80
    • 33645065582 scopus 로고    scopus 로고
    • CEO attributes associated with attitude toward change: The direct and moderating effects of CEO tenure
    • Musteen, M., Barker, V. L. and Baeten, V. L. 2006. CEO attributes associated with attitude toward change: The direct and moderating effects of CEO tenure. Journal of Business Research, 59(5): 604-612.
    • (2006) Journal of Business Research , vol.59 , Issue.5 , pp. 604-612
    • Musteen, M.1    Barker, V.L.2    Baeten, V.L.3
  • 81
    • 0000314622 scopus 로고
    • The relationship of organization structure and interpersonal attitude to role conflict and ambiguity in different work environment
    • Nicholson, P. T. and Goh, S. C. 1983. The relationship of organization structure and interpersonal attitude to role conflict and ambiguity in different work environment. Academy of Management Journal, 26(1): 148-155.
    • (1983) Academy of Management Journal , vol.26 , Issue.1 , pp. 148-155
    • Nicholson, P.T.1    Goh, S.C.2
  • 82
    • 84865051373 scopus 로고
    • The moderating influence of organization on the job satisfaction-job performance relationship
    • Annual Meeting, 8-13 November,
    • Norris, D. R. and Niebuhr, R. E. 1982. The moderating influence of organization on the job satisfaction-job performance relationship. Proceedings of the Allied Southern Business Association, Annual Meeting, 8-13 November,pp. 221-223
    • (1982) Proceedings of the Allied Southern Business Association , pp. 221-223
    • Norris, D.R.1    Niebuhr, R.E.2
  • 84
    • 0031478997 scopus 로고    scopus 로고
    • The moderating effect of tenure in person-environment fit: A field study in educational organizations
    • Ostroff, C. and Rothausen, T. J. 1997. The moderating effect of tenure in person-environment fit: A field study in educational organizations. Journal of Occupational and Organizational Psychology, 70(2): 173-188.
    • (1997) Journal of Occupational and Organizational Psychology , vol.70 , Issue.2 , pp. 173-188
    • Ostroff, C.1    Rothausen, T.J.2
  • 85
    • 0000560581 scopus 로고
    • Source and outcomes of stress in organizational setting: Toward the development for structural model
    • Parasuraman, S. and Alutto, A. 1984. Source and outcomes of stress in organizational setting: Toward the development for structural model. Academy of Management Journal, 27(2): 330-350.
    • (1984) Academy of Management Journal , vol.27 , Issue.2 , pp. 330-350
    • Parasuraman, S.1    Alutto, A.2
  • 88
    • 21844510102 scopus 로고
    • Burnout symptoms amongst drug and alcohol service employees: Gender differences in the interaction between work and home stressors
    • Price, L. and Spence, S. 1994. Burnout symptoms amongst drug and alcohol service employees: Gender differences in the interaction between work and home stressors. Anxiety, Stress and Coping, 7(1): 67-84.
    • (1994) Anxiety, Stress and Coping , vol.7 , Issue.1 , pp. 67-84
    • Price, L.1    Spence, S.2
  • 91
    • 0037499985 scopus 로고    scopus 로고
    • Workplace stress among psychiatric nurses: Prevalence, distribution, correlates and predictors
    • Robinson, J. R., Clements, K. and Land, C. 2003. Workplace stress among psychiatric nurses: Prevalence, distribution, correlates and predictors. Journal of Psychosocial Nursing and Mental Health, 41(4): 32-43.
    • (2003) Journal of Psychosocial Nursing and Mental Health , vol.41 , Issue.4 , pp. 32-43
    • Robinson, J.R.1    Clements, K.2    Land, C.3
  • 92
    • 0010950227 scopus 로고
    • A structural model depicting sales people's job stress
    • Sager, J. K. 1994. A structural model depicting sales people's job stress. Journal of the Academy of Marketing Science, 22(1): 74-84.
    • (1994) Journal of the Academy of Marketing Science , vol.22 , Issue.1 , pp. 74-84
    • Sager, J.K.1
  • 96
    • 0001344315 scopus 로고
    • Effects of devil's advocacy and dialectical inquiry on individuals versus groups
    • Schwenk, C. J. and Valacich, J. S. 1994. Effects of devil's advocacy and dialectical inquiry on individuals versus groups. Organizational Behavior and Human Decision Processes, 59(2): 210-222.
    • (1994) Organizational Behavior and Human Decision Processes , vol.59 , Issue.2 , pp. 210-222
    • Schwenk, C.J.1    Valacich, J.S.2
  • 98
    • 0026209476 scopus 로고
    • Job satisfaction, burnout, and turnover in health care social workers
    • Siefert, K., Jayaratne, S. and Chess, W. A. 1991. Job satisfaction, burnout, and turnover in health care social workers. Health Social Work, 16(3): 193-202.
    • (1991) Health Social Work , vol.16 , Issue.3 , pp. 193-202
    • Siefert, K.1    Jayaratne, S.2    Chess, W.A.3
  • 99
    • 0034402581 scopus 로고    scopus 로고
    • Performance productivity and quality of frontline employees in service organizations
    • Sigh, J. 2000. Performance productivity and quality of frontline employees in service organizations. Journal of Marketing, 64(2): 15-34.
    • (2000) Journal of Marketing , vol.64 , Issue.2 , pp. 15-34
    • Sigh, J.1
  • 100
    • 21844504809 scopus 로고
    • Behavioral and psychological consequences of boundary spanning burnout for customer service representatives
    • Singh, J., Jerry, R. G. and Gary, K. R. 1994. Behavioral and psychological consequences of boundary spanning burnout for customer service representatives. Journal of Marketing Research, 31(4): 558-569.
    • (1994) Journal of Marketing Research , vol.31 , Issue.4 , pp. 558-569
    • Singh, J.1    Jerry, R.G.2    Gary, K.R.3
  • 102
    • 0033137339 scopus 로고    scopus 로고
    • Efficacy beliefs as a moderator of the impact of work-related stressors: A multiple study
    • Steve, M. J. and Paul, D. B. 1999. Efficacy beliefs as a moderator of the impact of work-related stressors: A multiple study. Journal of Applied Psychology, 84(1): 349-361.
    • (1999) Journal of Applied Psychology , vol.84 , Issue.1 , pp. 349-361
    • Steve, M.J.1    Paul, D.B.2
  • 103
    • 84865055488 scopus 로고
    • Supervisors get burnout
    • Thomas, J. 1982. Supervisors get burnout. Nursing Management,: 44-49.
    • (1982) Nursing Management , pp. 44-49
    • Thomas, J.1
  • 104
    • 22644440064 scopus 로고    scopus 로고
    • Burnout as a predictor of medically certified sick-leave absences and their diagnosed causes
    • Toppinen-Tanner, S., Ojajärvi, A., Väänänen, A., Kalimo, R. and Jäppinen, P. 2005. Burnout as a predictor of medically certified sick-leave absences and their diagnosed causes. Behavioral Medicine, 31(1): 18-27.
    • (2005) Behavioral Medicine , vol.31 , Issue.1 , pp. 18-27
    • Toppinen-Tanner, S.1    Ojajärvi, A.2    Väänänen, A.3    Kalimo, R.4    Jäppinen, P.5
  • 105
    • 0002648465 scopus 로고    scopus 로고
    • Role stressors, burnout, mediators, and job satisfaction: A stress-strain-outcome model and an empirical test
    • Um, M. Y. and Harrison, D. F. 1998. Role stressors, burnout, mediators, and job satisfaction: A stress-strain-outcome model and an empirical test. Social Work, 22(2): 100-115.
    • (1998) Social Work , vol.22 , Issue.2 , pp. 100-115
    • Um, M.Y.1    Harrison, D.F.2
  • 106
    • 18044368704 scopus 로고    scopus 로고
    • The association of formal and informal public accounting mentoring with role stress and related job outcomes accounting
    • Viator, R. E. 2001. The association of formal and informal public accounting mentoring with role stress and related job outcomes accounting. Accounting Organizations and Society, 26(1): 73-93.
    • (2001) Accounting Organizations and Society , vol.26 , Issue.1 , pp. 73-93
    • Viator, R.E.1
  • 107
    • 0036988463 scopus 로고    scopus 로고
    • The moderating effects of employee tenure on the relation between organizational commitment and job performance: A meta-analysis
    • Wright, T. A. and Bonett, D. G. 2002. The moderating effects of employee tenure on the relation between organizational commitment and job performance: A meta-analysis. Journal of Applied Psychology, 87(6): 1183-1190.
    • (2002) Journal of Applied Psychology , vol.87 , Issue.6 , pp. 1183-1190
    • Wright, T.A.1    Bonett, D.G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.