메뉴 건너뛰기




Volumn 30, Issue 7, 2012, Pages 575-583

Relevant but exaggerated: The effects of emotional intelligence on project manager performance in construction

Author keywords

construction; Emotional intelligence; performance; project managers

Indexed keywords

COGNITIVE TASK; CONSTRUCTION PROJECT MANAGERS; EMOTIONAL INTELLIGENCE; MANAGEMENT TECHNIQUES; PERFORMANCE; PERFORMANCE DIMENSIONS; PROJECT MANAGERS; SURVEY DESIGN; UK CONSTRUCTION INDUSTRY; WORK PERFORMANCE;

EID: 84864576773     PISSN: 01446193     EISSN: 1466433X     Source Type: Journal    
DOI: 10.1080/01446193.2011.593184     Document Type: Article
Times cited : (24)

References (51)
  • 2
    • 0036479254 scopus 로고    scopus 로고
    • Emotion in the workplace: the new challenge for managers
    • Ashkanasy, N.M. and Daus, C.S. 2002. Emotion in the workplace: the new challenge for managers. Academy of Management Executive, 16(1): 76-86.
    • (2002) Academy of Management Executive , vol.16 , Issue.1 , pp. 76-86
    • Ashkanasy, N.M.1    Daus, C.S.2
  • 3
    • 0017915193 scopus 로고
    • Behaviorally anchored rating scales: some theoretical issues
    • Atkin, R.S. and Conlon, E.J. 1978. Behaviorally anchored rating scales: some theoretical issues. Academy of Management Review, 3(1): 119-128.
    • (1978) Academy of Management Review , vol.3 , Issue.1 , pp. 119-128
    • Atkin, R.S.1    Conlon, E.J.2
  • 4
    • 0037402597 scopus 로고    scopus 로고
    • Modelling global risk factors affecting construction cost performance
    • Baloi, D. and Price, A.D.F. 2003. Modelling global risk factors affecting construction cost performance. International Journal of Project Management, 21(4): 261-269.
    • (2003) International Journal of Project Management , vol.21 , Issue.4 , pp. 261-269
    • Baloi, D.1    Price, A.D.F.2
  • 5
    • 84986938724 scopus 로고
    • The mixed standard scale: a new rating system
    • Blanz, F. and Ghiselli, E.E. 1972. The mixed standard scale: a new rating system. Personnel Psychology, 25(2): 185-199.
    • (1972) Personnel Psychology , vol.25 , Issue.2 , pp. 185-199
    • Blanz, F.1    Ghiselli, E.E.2
  • 6
    • 27644453429 scopus 로고    scopus 로고
    • Transformational leadership and emotional intelligence: a potential pathway for an increased understanding of interpersonal influence
    • Brown, F.W. and Moshavi, D. 2005. Transformational leadership and emotional intelligence: a potential pathway for an increased understanding of interpersonal influence. Journal of Organizational Behavior, 26(7): 867-871.
    • (2005) Journal of Organizational Behavior , vol.26 , Issue.7 , pp. 867-871
    • Brown, F.W.1    Moshavi, D.2
  • 8
    • 15944384977 scopus 로고    scopus 로고
    • Impact of perceived leadership styles on work outcomes: case of building professionals
    • Chan, A.T.S. and Chan, E.H.W. 2005. Impact of perceived leadership styles on work outcomes: case of building professionals. ASCE Journal of Construction Engineering and Management, 131(4): 413-422.
    • (2005) ASCE Journal of Construction Engineering and Management , vol.131 , Issue.4 , pp. 413-422
    • Chan, A.T.S.1    Chan, E.H.W.2
  • 9
    • 84862500667 scopus 로고    scopus 로고
    • Emotional intelligence and its relationship to transformational leadership and key project manager competences
    • Clarke, N. 2010. Emotional intelligence and its relationship to transformational leadership and key project manager competences. Project Management Journal, 28(3): 1-10.
    • (2010) Project Management Journal , vol.28 , Issue.3 , pp. 1-10
    • Clarke, N.1
  • 11
    • 8644230864 scopus 로고    scopus 로고
    • A competency-based performance model for construction project managers
    • Dainty, A., Cheng, M.I. and Moore, D.R. 2004. A competency-based performance model for construction project managers. Construction Management and Economics, 22(8): 877-886.
    • (2004) Construction Management and Economics , vol.22 , Issue.8 , pp. 877-886
    • Dainty, A.1    Cheng, M.I.2    Moore, D.R.3
  • 12
    • 46049101151 scopus 로고    scopus 로고
    • Applying emotional intelligence in project working
    • In: Pryke S., Smyth H., editors Oxford: Blackwell
    • Druskat, V. and Druskat, P. 2006. "Applying emotional intelligence in project working". In The Management of Complex Projects: A Relational Approach, Edited by: Pryke, S. and Smyth, H. 78-96. Oxford: Blackwell.
    • (2006) The Management of Complex Projects: A Relational Approach , pp. 78-96
    • Druskat, V.1    Druskat, P.2
  • 14
    • 17044395506 scopus 로고    scopus 로고
    • The influence of academic education and formal training on the project manager's behavior
    • Dulaimi, M.F. 2005. The influence of academic education and formal training on the project manager's behavior. Journal of Construction Research, 6(1): 179-193.
    • (2005) Journal of Construction Research , vol.6 , Issue.1 , pp. 179-193
    • Dulaimi, M.F.1
  • 15
    • 0032656891 scopus 로고    scopus 로고
    • Job behaviour of construction project managers: determinants and assessment
    • Dulaimi, M.F. and Langford, D. 1999. Job behaviour of construction project managers: determinants and assessment. Journal of Construction Engineering and Management, 125(4): 256-264.
    • (1999) Journal of Construction Engineering and Management , vol.125 , Issue.4 , pp. 256-264
    • Dulaimi, M.F.1    Langford, D.2
  • 16
    • 0037588229 scopus 로고    scopus 로고
    • Emotional intelligence and the recognition of emotion from facial expressions
    • In: Barrett L.F., Salovey P., editors New York: Guilford Press
    • Elfenbein, H.A., Marsh, A.A. and Ambady, N. 2002. "Emotional intelligence and the recognition of emotion from facial expressions". In The Wisdom in Feeling: Psychological Processes in Emotional Intelligence, Edited by: Barrett, L.F. and Salovey, P. 37-59. New York: Guilford Press.
    • (2002) The Wisdom in Feeling: Psychological Processes in Emotional Intelligence , pp. 37-59
    • Elfenbein, H.A.1    Marsh, A.A.2    Ambady, N.3
  • 17
    • 74949117960 scopus 로고    scopus 로고
    • Statistical power analyses using G*Power 3.1: tests for correlation and regression analyses
    • Faul, F., Erdfelder, E., Buchner, A. and Lang, A.-G. 2009. Statistical power analyses using G*Power 3.1: tests for correlation and regression analyses. Behavior Research Methods, 41: 1149-1160.
    • (2009) Behavior Research Methods , vol.41 , pp. 1149-1160
    • Faul, F.1    Erdfelder, E.2    Buchner, A.3    Lang, A.-G.4
  • 18
    • 0040958555 scopus 로고    scopus 로고
    • Emotions and leadership: the role of emotional intelligence
    • George, J.M. 2000. Emotions and leadership: the role of emotional intelligence. Human Relations, 53(8): 1027-1055.
    • (2000) Human Relations , vol.53 , Issue.8 , pp. 1027-1055
    • George, J.M.1
  • 21
    • 34248588542 scopus 로고    scopus 로고
    • How 'bad apples' spoil the bunch: faultlines, emotional levers, and exclusion in the workplace
    • In: Härtel C.E.J., Ashkanasy N.M., Zerbe W.J., editors Oxford: Elsevier/JAI Press
    • Härtel, C.E.J. and Panipucci, D. 2007. "How 'bad apples' spoil the bunch: faultlines, emotional levers, and exclusion in the workplace". In Research on Emotion in Organizations, Vol. 3: Functionality, Intentionality and Morality, Edited by: Härtel, C.E.J., Ashkanasy, N.M. and Zerbe, W.J. 287-310. Oxford: Elsevier/JAI Press.
    • (2007) Research on Emotion in Organizations, Vol. 3: Functionality, Intentionality and Morality , pp. 287-310
    • Härtel, C.E.J.1    Panipucci, D.2
  • 22
    • 0001527447 scopus 로고
    • Some properties of ipsative, normative, and forced-choice normative measures
    • Hicks, L.E. 1970. Some properties of ipsative, normative, and forced-choice normative measures. Psychological Bulletin, 74(3): 167-184.
    • (1970) Psychological Bulletin , vol.74 , Issue.3 , pp. 167-184
    • Hicks, L.E.1
  • 23
    • 84864614930 scopus 로고    scopus 로고
    • Building, 34, available at (accessed 16 October 2007)
    • Higgs, M. and Dulewicz, V. (2000) The death of IQ. Building, 34, available at http://www.building.co.uk/story.asp?sectioncode=34&storycode=541 (accessed 16 October 2007).
    • (2000) The death of IQ.
    • Higgs, M.1    Dulewicz, V.2
  • 25
    • 3042642864 scopus 로고    scopus 로고
    • Managing emotions during team problem solving
    • Jordan, P.J. and Troth, A.C. 2004. Managing emotions during team problem solving. Human Performance, 17(2): 195-218.
    • (2004) Human Performance , vol.17 , Issue.2 , pp. 195-218
    • Jordan, P.J.1    Troth, A.C.2
  • 26
    • 78649431095 scopus 로고    scopus 로고
    • Emotional intelligence in organizational behavior and industrial-organizational psychology
    • In: Matthews G., Zeidner M., Roberts R.D., editors London: Oxford University Press
    • Jordan, P.J., Ashkanasy, N.M. and Ascough, K. 2007. "Emotional intelligence in organizational behavior and industrial-organizational psychology". In Science of Emotional Intelligence: Knowns and Unknowns, Edited by: Matthews, G., Zeidner, M. and Roberts, R.D. 356-375. London: Oxford University Press.
    • (2007) Science of Emotional Intelligence: Knowns and Unknowns , pp. 356-375
    • Jordan, P.J.1    Ashkanasy, N.M.2    Ascough, K.3
  • 28
    • 78649433548 scopus 로고    scopus 로고
    • Strategic use of emotional intelligence in organizational settings: exploring the dark side
    • Kilduff, M., Chiaburu, D.S. and Menges, J.I. 2010. Strategic use of emotional intelligence in organizational settings: exploring the dark side. Research in Organizational Behavior, 30: 129-152.
    • (2010) Research in Organizational Behavior , vol.30 , pp. 129-152
    • Kilduff, M.1    Chiaburu, D.S.2    Menges, J.I.3
  • 29
    • 85047684577 scopus 로고    scopus 로고
    • The error of accepting the 'theoretical' null hypothesis: the rise, fall, and resurrection of commonsense hypotheses in psychology
    • Kluger, A.N. and Tikochinsky, J. 2001. The error of accepting the 'theoretical' null hypothesis: the rise, fall, and resurrection of commonsense hypotheses in psychology. Psychological Bulletin, 127(3): 408-423.
    • (2001) Psychological Bulletin , vol.127 , Issue.3 , pp. 408-423
    • Kluger, A.N.1    Tikochinsky, J.2
  • 30
    • 0001977820 scopus 로고    scopus 로고
    • The role of affect in negotiations: an integrative overview
    • Kumar, R. 1997. The role of affect in negotiations: an integrative overview. Journal of Applied Behavioral Science, 33(1): 84-100.
    • (1997) Journal of Applied Behavioral Science , vol.33 , Issue.1 , pp. 84-100
    • Kumar, R.1
  • 31
    • 2942650556 scopus 로고    scopus 로고
    • The construct and criterion validity of emotional intelligence and its potential utility for management studies
    • Law, K.S., Wong, C. and Song, L.J. 2004. The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89(3): 483-496.
    • (2004) Journal of Applied Psychology , vol.89 , Issue.3 , pp. 483-496
    • Law, K.S.1    Wong, C.2    Song, L.J.3
  • 32
    • 67650815967 scopus 로고    scopus 로고
    • Rhetoric or remedy? A critique on developing emotional intelligence
    • Lindebaum, D. 2009. Rhetoric or remedy? A critique on developing emotional intelligence. Academy of Management Learning and Education, 8(2): 225-237.
    • (2009) Academy of Management Learning and Education , vol.8 , Issue.2 , pp. 225-237
    • Lindebaum, D.1
  • 33
    • 77957120004 scopus 로고    scopus 로고
    • A critical examination of the relationship between trait emotional intelligence and transformational leadership
    • Lindebaum, D. and Cartwright, S. 2010. A critical examination of the relationship between trait emotional intelligence and transformational leadership. Journal of Management Studies, 47(7): 1317-1342.
    • (2010) Journal of Management Studies , vol.47 , Issue.7 , pp. 1317-1342
    • Lindebaum, D.1    Cartwright, S.2
  • 34
    • 84856906966 scopus 로고    scopus 로고
    • A contradiction in terms? Making sense of emotional intelligence in a construction management environment
    • (in press)
    • Lindebaum, D., Cassell, C. (in press) A contradiction in terms? Making sense of emotional intelligence in a construction management environment. British Journal of Management.
    • British Journal of Management
    • Lindebaum, D.1    Cassell, C.2
  • 35
    • 79952266781 scopus 로고    scopus 로고
    • It's good to be angry': enacting anger in construction project management to achieve perceived leader effectiveness
    • Lindebaum, D. and Fielden, S.L. 2011. 'It's good to be angry': enacting anger in construction project management to achieve perceived leader effectiveness. Human Relations, 64(3): 437-458.
    • (2011) Human Relations , vol.64 , Issue.3 , pp. 437-458
    • Lindebaum, D.1    Fielden, S.L.2
  • 36
    • 20744444395 scopus 로고    scopus 로고
    • Why emotional intelligence is an invalid concept
    • Locke, E.A. 2005. Why emotional intelligence is an invalid concept. Journal of Organizational Behavior, 26(4): 425-431.
    • (2005) Journal of Organizational Behavior , vol.26 , Issue.4 , pp. 425-431
    • Locke, E.A.1
  • 39
    • 54549114605 scopus 로고    scopus 로고
    • Emotional intelligence: new ability or eclectic traits?
    • Mayer, J., Salovey, P. and Caruso, D.R. 2008. Emotional intelligence: new ability or eclectic traits?. American Psychologist, 63(6): 503-517.
    • (2008) American Psychologist , vol.63 , Issue.6 , pp. 503-517
    • Mayer, J.1    Salovey, P.2    Caruso, D.R.3
  • 41
    • 84856870193 scopus 로고    scopus 로고
    • The relevance of EQ to construction project management education and practice: an investigative framework
    • in Boyd, D. (ed.), Sage, London, 4-6 September, ARCOM, Reading
    • Mo, Y., Dainty, A., Price, A. (2006) The relevance of EQ to construction project management education and practice: an investigative framework, in Boyd, D. (ed.), Proceedings of the 22nd Annual ARCOM Conference, Sage, London, 4-6 September, Vol. 2, ARCOM, Reading, pp. 823-831.
    • (2006) Proceedings of the 22nd Annual ARCOM Conference , vol.2 , pp. 823-831
    • Mo, Y.1    Dainty, A.2    Price, A.3
  • 44
    • 33746358819 scopus 로고    scopus 로고
    • Information communication technology (ICT) implementation constraints: a construction industry perspective
    • Peansupap, V. and Walker, D.H.T. 2006. Information communication technology (ICT) implementation constraints: a construction industry perspective. Engineering, Construction and Architectural Management, 13(4): 364-379.
    • (2006) Engineering, Construction and Architectural Management , vol.13 , Issue.4 , pp. 364-379
    • Peansupap, V.1    Walker, D.H.T.2
  • 45
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: a critical review of the literature and recommended remedies
    • Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y. and Podsakoff, N.P. 2003. Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5): 879-903.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.Y.3    Podsakoff, N.P.4
  • 47
    • 85064784801 scopus 로고    scopus 로고
    • Using successful graduates to improve the quality of undergraduate engineering programmes
    • Scott, G. and Yates, K.W. 2002. Using successful graduates to improve the quality of undergraduate engineering programmes. European Journal of Engineering Education, 27(4): 363-378.
    • (2002) European Journal of Engineering Education , vol.27 , Issue.4 , pp. 363-378
    • Scott, G.1    Yates, K.W.2
  • 48
    • 0033792357 scopus 로고    scopus 로고
    • The effect of the workplace on motivation and demotivation of construction professionals
    • Smithers, G.L. and Walker, D.H.T. 2000. The effect of the workplace on motivation and demotivation of construction professionals. Construction Management and Economics, 18(7): 833-841.
    • (2000) Construction Management and Economics , vol.18 , Issue.7 , pp. 833-841
    • Smithers, G.L.1    Walker, D.H.T.2
  • 49
    • 84856833638 scopus 로고    scopus 로고
    • General contractor emotional intelligence in the construction industry
    • in Khosrowshahi, F. (ed.), Heriot-Watt University, 1-3 September, ARCOM, Reading
    • Songer, A.D., Walker, B. (2004) General contractor emotional intelligence in the construction industry, in Khosrowshahi, F. (ed.) Proceedings of the 20th Annual ARCOM Conference, Heriot-Watt University, 1-3 September, Vol. 1, ARCOM, Reading, pp. 487-93.
    • (2004) Proceedings of the 20th Annual ARCOM Conference , vol.1 , pp. 487-493
    • Songer, A.D.1    Walker, B.2
  • 50
    • 33646592575 scopus 로고    scopus 로고
    • Relation of employee and manager emotional intelligence to job satisfaction and performance
    • Sy, T., Tram, S. and O'Hara, L.A. 2006. Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68(3): 461-473.
    • (2006) Journal of Vocational Behavior , vol.68 , Issue.3 , pp. 461-473
    • Sy, T.1    Tram, S.2    O'Hara, L.A.3
  • 51
    • 0036267582 scopus 로고    scopus 로고
    • The effects of leader and follower emotional intelligence on performance and attitude: an exploratory study
    • Wong, C. and Law, K.S. 2002. The effects of leader and follower emotional intelligence on performance and attitude: an exploratory study. Leadership Quarterly, 13: 243-274.
    • (2002) Leadership Quarterly , vol.13 , pp. 243-274
    • Wong, C.1    Law, K.S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.