Key success factors and their performance implications in the Indian third-party logistics (3PL) industry

International Journal of Production Research

Volumn 50, Issue 9, 2012, Pages 2407-2422

  Mothilal, S ^a   Gunasekaran, Angappa ^b   Nachiappan, S P ^c   Jayaram, Jayanth ^d  

^a SETHU INSTITUTE OF TECHNOLOGY   (India)

^b UNIVERSITY OF MASSACHUSETTS DARTMOUTH   (United States)

^c THIAGARAJAR COLLEGE OF ENGINEERING   (India)

^d UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Empirical study; Financial performance metrics; Operational performance metrics; Success factors; Third party logistics

Indexed keywords

EMPIRICAL STUDIES; FINANCIAL PERFORMANCE; OPERATIONAL PERFORMANCE; SUCCESS FACTORS; THIRD PARTY LOGISTICS;

CUSTOMER SATISFACTION; FINANCE; PROFITABILITY;

OUTSOURCING;

EID: 84864407480     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207543.2011.581004     Document Type: Article

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