Evaluation of the service quality of container ports by importance-performance analysis

International Journal of Shipping and Transport Logistics

Volumn 4, Issue 3, 2012, Pages 197-211

  Lee, Paul T W ^a   Hu, Kai Chieh ^b  

^a KAINAN UNIVERSITY   (Taiwan)

^b SOOCHOW UNIVERSITY   (Taiwan)

Author keywords

Container port; Container shipping line; Importance performance analysis; IPA; Port service quality

Indexed keywords

EID: 84862888659     PISSN: 17566517     EISSN: 17566525     Source Type: Journal    
DOI: 10.1504/IJSTL.2012.047479     Document Type: Article

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