Industrial relations and labour market segmentation in Dutch call centres

European Journal of Industrial Relations

Volumn 15, Issue 4, 2009, Pages 417-435

  van Jaarsveld, Danielle ^a   de Grip, Andries ^b   Sieben, Inge ^c  

^a UNIVERSITY OF BRITISH COLUMBIA   (Canada)

^b MAASTRICHT UNIVERSITY   (Netherlands)

^c TILBURG UNIVERSITY   (Netherlands)

Author keywords

Call centres; Dutch labour relations; Labour market segmentation; Temporary agency work

Indexed keywords

EID: 70949099676     PISSN: 09596801     EISSN: 14617129     Source Type: Journal    
DOI: 10.1177/0959680109344369     Document Type: Article

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