The influence of internet customer reviews on the online sales and prices in hotel industry

Service Industries Journal

Volumn 32, Issue 2, 2012, Pages 197-214

  Öǧüt, Hulisi ^a   Onur Taş, Bedri Kamil ^a  

^a TOBB UNIVERSITY OF ECONOMICS AND TECHNOLOGY   (Turkey)

Author keywords

internet customer reviews and ratings; online hotel booking; online hotel price; service quality metrics

Indexed keywords

INTERNET; PRICE DYNAMICS; SERVICE SECTOR; TOURIST DESTINATION;

ENGLAND; FRANCE; ILE DE FRANCE; LONDON [ENGLAND]; PARIS; UNITED KINGDOM; VILLE DE PARIS;

EID: 84858309648     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2010.529436     Document Type: Article

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