메뉴 건너뛰기




Volumn 26, Issue 5, 2005, Pages 753-762

Segmenting cruise passengers with price sensitivity

Author keywords

Cruise; Loyalty; Perceived value; Price; Price sensitivity; Repurchase; Satisfaction

Indexed keywords

PRICE DYNAMICS; SHIPPING; TOURISM ECONOMICS;

EID: 20544454501     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2004.03.015     Document Type: Article
Times cited : (156)

References (48)
  • 1
    • 0000141407 scopus 로고
    • The usefulness of selected variables for predicting activity loyalty
    • S.J. Backman & J.L. Crompton The usefulness of selected variables for predicting activity loyalty Leisure Sciences 13 1991 205-220
    • (1991) Leisure Sciences , vol.13 , pp. 205-220
    • Backman, S.J.1    Crompton, J.L.2
  • 2
    • 0034054640 scopus 로고    scopus 로고
    • Quality, satisfaction and behavioral intentions
    • D.A. Baker & J.L. Crompton Quality, satisfaction and behavioral intentions Annals of Tourism Research 27 3 2000 785-804
    • (2000) Annals of Tourism Research , vol.27 , Issue.3 , pp. 785-804
    • Baker, D.A.1    Crompton, J.L.2
  • 3
    • 0038327067 scopus 로고
    • Sales response to promotions and advertising
    • R.G. Brown Sales response to promotions and advertising Journal of Advertising Research 14 4 1974 33-39
    • (1974) Journal of Advertising Research , vol.14 , Issue.4 , pp. 33-39
    • Brown, R.G.1
  • 4
    • 20544435840 scopus 로고    scopus 로고
    • Personal communication with Nick Burger, Hotel Director for the M/S Zaandam. June 10, 2002
    • Burger, N. (2002). Personal communication with Nick Burger, Hotel Director for the M/S Zaandam. June 10, 2002.
    • (2002)
    • Burger, N.1
  • 6
    • 85135343288 scopus 로고    scopus 로고
    • Service quality and satisfaction: The moderating role of value
    • A. Caruana A.H. Money & P.R. Berthon Service quality and satisfaction: The moderating role of value European Journal of Marketing 34 11/12 2000 1338-1352
    • (2000) European Journal of Marketing , vol.34 , Issue.11-12 , pp. 1338-1352
    • Caruana, A.1    Money, A.H.2    Berthon, P.R.3
  • 7
    • 20544453167 scopus 로고    scopus 로고
    • Value cruising
    • Cruise Information Service
    • Cruise Information Service (2003). Value cruising. http://www.cruiseinformationservice.co.uk/press/ factsheetdetail.aspx?id=45.
    • (2003)
  • 8
    • 20544432878 scopus 로고    scopus 로고
    • Popularity of short cruises on the rise
    • Cruise Line International Association As posted by cybercruises
    • Cruise Line International Association (2000). Popularity of short cruises on the rise. As posted by cybercruises: http://www.cybercruises.com/poshcrriacsep00.htm.
    • (2000)
  • 9
    • 20544444873 scopus 로고    scopus 로고
    • Cruise Line International Association
    • Cruise Line International Association (2003a). Cruise industry overview-marketing edition 2003. http://www.cruising.org/press/overview/ind_overview.cfm#execsum.
    • (2003) Cruise Industry Overview-marketing Edition 2003
  • 10
    • 20544436352 scopus 로고    scopus 로고
    • Cruise lines host 8.66 million cruise vacationers in 2002
    • Cruise Line International Association
    • Cruise Line International Association (2003b). Cruise lines host 8.66 million cruise vacationers in 2002. http://www.cruising.org/CruiseNews/new.cfm?NID=124.
    • (2003)
  • 12
    • 0037252275 scopus 로고    scopus 로고
    • Variations in tourist price sensitivity: A stated preference model to capture the joint impact of differences in systematic utility and response consistency
    • B.G.C. Dellaert & K. Lindberg Variations in tourist price sensitivity: A stated preference model to capture the joint impact of differences in systematic utility and response consistency Leisure Sciences 25 2003 81-96
    • (2003) Leisure Sciences , vol.25 , pp. 81-96
    • Dellaert, B.G.C.1    Lindberg, K.2
  • 15
    • 84986145226 scopus 로고    scopus 로고
    • Innovativeness and price sensitivity: Managerial, theoretical and methodological issues
    • R.E. Goldsmith & S.J. Newell Innovativeness and price sensitivity: Managerial, theoretical and methodological issues Journal of Product and Brand Management 9 3 1997 163-174
    • (1997) Journal of Product and Brand Management , vol.9 , Issue.3 , pp. 163-174
    • Goldsmith, R.E.1    Newell, S.J.2
  • 16
    • 21844501946 scopus 로고
    • The impact of reference price effects on the profitability of price promotions
    • E. Greenleaf The impact of reference price effects on the profitability of price promotions Marketing Science 14 1 1995 82-104
    • (1995) Marketing Science , vol.14 , Issue.1 , pp. 82-104
    • Greenleaf, E.1
  • 17
    • 0032391668 scopus 로고    scopus 로고
    • The effects of price-comparison advertising on buyers' perceptions of acquisition value transaction value and behavioral intentions
    • April
    • D. Grewal K.B. Monroe & R. Krishnan The effects of price-comparison advertising on buyers' perceptions of acquisition value transaction value and behavioral intentions Journal of Marketing 62 April 1998 46-59
    • (1998) Journal of Marketing , vol.62 , pp. 46-59
    • Grewal, D.1    Monroe, K.B.2    Krishnan, R.3
  • 19
    • 21144481927 scopus 로고
    • The discounting of discounts and promotion thresholds
    • December
    • S. Gupta & L.G. Cooper The discounting of discounts and promotion thresholds Journal of Consumer Research 19 December 1992 401-411
    • (1992) Journal of Consumer Research , vol.19 , pp. 401-411
    • Gupta, S.1    Cooper, L.G.2
  • 20
    • 0035691137 scopus 로고    scopus 로고
    • Consumer price sensitivity and price thresholds
    • S. Han S. Gupta & D.R. Lehmann Consumer price sensitivity and price thresholds Journal of Retailing 77 2001 435-456
    • (2001) Journal of Retailing , vol.77 , pp. 435-456
    • Han, S.1    Gupta, S.2    Lehmann, D.R.3
  • 22
    • 0000609274 scopus 로고
    • Consumer price and promotion expectations: An experimental study
    • August
    • M.U. Kalwani & C.K. Yim Consumer price and promotion expectations: An experimental study Journal of Marketing Research 27 August 1992 251-262
    • (1992) Journal of Marketing Research , vol.27 , pp. 251-262
    • Kalwani, M.U.1    Yim, C.K.2
  • 23
    • 21844482607 scopus 로고
    • An empirical analysis of latitude of price acceptance in consumer package goods
    • December
    • G. Kalyanaram & J.D.C. Little An empirical analysis of latitude of price acceptance in consumer package goods Journal of Consumer Research 21 December 1994 408-418
    • (1994) Journal of Consumer Research , vol.21 , pp. 408-418
    • Kalyanaram, G.1    Little, J.D.C.2
  • 24
    • 21844486860 scopus 로고
    • Empirical generalizations from reference price research
    • G. Kalyanaram & R.S. Winer Empirical generalizations from reference price research Marketing Science 14 3 1995 161-169
    • (1995) Marketing Science , vol.14 , Issue.3 , pp. 161-169
    • Kalyanaram, G.1    Winer, R.S.2
  • 26
    • 21144464139 scopus 로고
    • Asymmetric response to price n consumer brand choice and purchase quantity decisions
    • December
    • L. Krishnamurthi T. Mazumdar & S.P. Raj Asymmetric response to price n consumer brand choice and purchase quantity decisions Journal of Consumer Research 19 December 1992 387-399
    • (1992) Journal of Consumer Research , vol.19 , pp. 387-399
    • Krishnamurthi, L.1    Mazumdar, T.2    Raj, S.P.3
  • 27
    • 0038811781 scopus 로고    scopus 로고
    • Accounting for heterogeneity and dynamics in the loyalty-price sensitivity relationship
    • L. Krishnamurthi & P. Papatla Accounting for heterogeneity and dynamics in the loyalty-price sensitivity relationship Journal of Retailing 79 2003 131-135
    • (2003) Journal of Retailing , vol.79 , pp. 131-135
    • Krishnamurthi, L.1    Papatla, P.2
  • 28
    • 0001660589 scopus 로고
    • An empirical analysis of the relationship between brand loyalty and consumer price elasticity
    • Spring
    • L. Krishnamurthi & S.P. Raj An empirical analysis of the relationship between brand loyalty and consumer price elasticity Marketing Science 10 Spring 1991 172-183
    • (1991) Marketing Science , vol.10 , pp. 172-183
    • Krishnamurthi, L.1    Raj, S.P.2
  • 30
    • 0001855506 scopus 로고
    • An empirical analysis of internal and external reference prices using scanner data
    • June
    • G.E. Mayhew & R.S. Winer An empirical analysis of internal and external reference prices using scanner data Journal of Consumer Research 19 June 1992 62-70
    • (1992) Journal of Consumer Research , vol.19 , pp. 62-70
    • Mayhew, G.E.1    Winer, R.S.2
  • 32
    • 0033095457 scopus 로고    scopus 로고
    • Service quality, customer satisfaction, and customer value: A holistic Perspective
    • H. Oh Service quality, customer satisfaction, and customer value: A holistic Perspective Hospitality Management 18 1999 67-82
    • (1999) Hospitality Management , vol.18 , pp. 67-82
    • Oh, H.1
  • 33
    • 0042731497 scopus 로고    scopus 로고
    • Price fairness and its asymmetric effects on overall price, quality, and value judgments: The case of an upscale hotel
    • H. Oh Price fairness and its asymmetric effects on overall price, quality, and value judgments: The case of an upscale hotel Tourism Management 24 2003 387-399
    • (2003) Tourism Management , vol.24 , pp. 387-399
    • Oh, H.1
  • 36
    • 23044517869 scopus 로고    scopus 로고
    • The impact of technology on the quality-value-loyalty chain: A research agenda
    • A. Parasuraman & D. Grewal The impact of technology on the quality-value-loyalty chain: A research agenda Journal of the Academy of Marketing Science 28 1 2000 168-174
    • (2000) Journal of the Academy of Marketing Science , vol.28 , Issue.1 , pp. 168-174
    • Parasuraman, A.1    Grewal, D.2
  • 37
    • 0036627497 scopus 로고    scopus 로고
    • Development of a multi-dimensional scale for measuring the perceived value of a service
    • J.F. Petrick Development of a multi-dimensional scale for measuring the perceived value of a service Journal of Leisure Research 34 2 2002 119-134
    • (2002) Journal of Leisure Research , vol.34 , Issue.2 , pp. 119-134
    • Petrick, J.F.1
  • 38
    • 0036053233 scopus 로고    scopus 로고
    • An examination of the construct of perceived value for the prediction of golf travelers' intentions to revisit
    • J.F. Petrick & S.J. Backman An examination of the construct of perceived value for the prediction of golf travelers' intentions to revisit Journal of Travel Research 41 1 2002 38-45
    • (2002) Journal of Travel Research , vol.41 , Issue.1 , pp. 38-45
    • Petrick, J.F.1    Backman, S.J.2
  • 39
    • 0036247121 scopus 로고    scopus 로고
    • An examination of the determinants of golf travelers' satisfaction
    • J.F. Petrick & S.J. Backman An examination of the determinants of golf travelers' satisfaction Journal of Travel Research 40 3 2002 252-258
    • (2002) Journal of Travel Research , vol.40 , Issue.3 , pp. 252-258
    • Petrick, J.F.1    Backman, S.J.2
  • 40
    • 21144477877 scopus 로고
    • The effect of prior knowledge on price acceptability and the type of information examined
    • September
    • A. Rao & W.A. Sieben The effect of prior knowledge on price acceptability and the type of information examined Journal of Consumer Research 19 September 1992 256-270
    • (1992) Journal of Consumer Research , vol.19 , pp. 256-270
    • Rao, A.1    Sieben, W.A.2
  • 41
    • 84952515011 scopus 로고
    • Communicating tourism suppliers: Services building repeat visitor relationships
    • L.J. Reid & S.D. Reid Communicating tourism suppliers: Services building repeat visitor relationships Journal of Travel and Tourism Marketing 2 2/3 1993 3-20
    • (1993) Journal of Travel and Tourism Marketing , vol.2 , Issue.2-3 , pp. 3-20
    • Reid, L.J.1    Reid, S.D.2
  • 42
    • 20544437321 scopus 로고    scopus 로고
    • Number of cruise passengers down in 2001
    • Shippax In Tutto Crociere, http://www.Cybercruises.com/nucrpado01may02.htm
    • Shippax (2002). Number of cruise passengers down in 2001. http://www.shippax.se/. In Tutto Crociere, http://www.Cybercruises.com/nucrpado01may02.htm. pp. 1-2.
    • (2002) , pp. 1-2
  • 44
    • 0000538440 scopus 로고
    • Mental accounting and consumer choice
    • Summer
    • R. Thaler Mental accounting and consumer choice Marketing Science 4 Summer 1985 199-214
    • (1985) Marketing Science , vol.4 , pp. 199-214
    • Thaler, R.1
  • 47
    • 0000187620 scopus 로고
    • A reverence price model of brand choice for frequently purchased products
    • September
    • R.S. Winer A reverence price model of brand choice for frequently purchased products Journal of Consumer Research 13 September 1986 250-256
    • (1986) Journal of Consumer Research , vol.13 , pp. 250-256
    • Winer, R.S.1
  • 48
    • 20544465044 scopus 로고    scopus 로고
    • World Ocean & Cruise Liner Society
    • World Ocean & Cruise Liner Society (2003). Annual best cruise value guide: 2003. http://www.oceancruisenews.com/.
    • (2003) Annual Best Cruise Value Guide: 2003


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.