Information control, role perceptions, and work outcomes of boundary-spanning frontline managers

Journal of Business Research

Volumn 65, Issue 5, 2012, Pages 626-633

  Rigopoulou, Irini ^a   Theodosiou, Marios ^b   Katsikea, Evangelia ^a   Perdikis, Nicholas ^c  

^a ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS   (Greece)

^b UNIVERSITY OF CYPRUS   (Cyprus)

^c ABERYSTWYTH UNIVERSITY   (United Kingdom)

Author keywords

Bank branch manager; Branch effectiveness; Information control; Role ambiguity; Work outcomes

Indexed keywords

EID: 84857451885     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2011.03.001     Document Type: Article

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