Shared networks of interpreter services, at relatively low cost, can help providers serve patients with limited English skills

Health Affairs

Volumn 30, Issue 10, 2011, Pages 1930-1938

  Jacobs, Elizabeth A ^a   Leos, Ginelle Sanchez ^b   Rathouz, Paul J ^a   Fu Jr , Paul ^c  

^a UNIVERSITY OF WISCONSIN SCHOOL OF MEDICINE AND PUBLIC HEALTH   (United States)

^b Exelon Corporation   (United States)

^c HARBOR UCLA MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNICATION SKILL; COMPUTER NETWORK; ENGLISH AS A SECOND LANGUAGE; HEALTH CARE COST; HEALTH CARE PERSONNEL; HUMAN; INTERPRETER SERVICE; MEDICAL ERROR; OBSERVATIONAL STUDY; PUBLIC HEALTH SERVICE; PUBLIC HOSPITAL; TELEPHONE; VIDEOCONFERENCING;

ANCILLARY SERVICES, HOSPITAL; CALIFORNIA; COMMUNICATION BARRIERS; COOPERATIVE BEHAVIOR; COST-BENEFIT ANALYSIS; FEMALE; HEALTH SERVICES ACCESSIBILITY; HEALTH STATUS DISPARITIES; HEALTHCARE DISPARITIES; HELPING BEHAVIOR; HOSPITAL COSTS; HOSPITALS, PUBLIC; HUMANS; MALE; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; QUALITY OF HEALTH CARE; TRANSLATING;

EID: 84856005985     PISSN: 02782715     EISSN: 15445208     Source Type: Journal    
DOI: 10.1377/hlthaff.2011.0667     Document Type: Article

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