Language barriers, physician-patient language concordance, and glycemic control among insured latinos with diabetes: The diabetes study of Northern California (DISTANCE)

Journal of General Internal Medicine

Volumn 26, Issue 2, 2011, Pages 170-176

  Fernandez, Alicia ^a,f   Schillinger, Dean ^b,c   Warton, E Margaret ^d   Adler, Nancy ^e   Moffet, Howard H ^d   Schenker, Yael ^a   Salgado, M Victoria ^a   Ahmed, Ameena ^d   Karter, Andrew J ^d  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b SAN FRANCISCO GENERAL HOSPITAL   (United States)

^c California Diabetes Program   (United States)

^d DIVISION OF RESEARCH   (United States)

^e UNIVERSITY OF CALIFORNIA   (United States)

^f UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

diabetes; health communication; health disparities; language; Latino Hispanic; limited English proficiency

Indexed keywords

HEMOGLOBIN A1C;

ADULT; ARTICLE; DIABETES MELLITUS; DOCTOR PATIENT RELATION; FEMALE; GLYCEMIC CONTROL; HEALTH INSURANCE; HISPANIC; HUMAN; INTERPERSONAL COMMUNICATION; LANGUAGE; LANGUAGE ABILITY; LANGUAGE BARRIER; MAJOR CLINICAL STUDY; MALE; MANAGED CARE; PHYSICIAN ATTITUDE; UNITED STATES;

EID: 85027944751     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-010-1507-6     Document Type: Article

References (62)

1. LM Lasater AJ Davidson JF Steiner PS Mehler 2001 Glycemic control in English- vs Spanish-speaking Hispanic patients with type 2 diabetes mellitus Arch Intern Med 161 1 77 82 1:STN:280:DC%2BD3M%2FovFGqtg%3D%3D 10.1001/archinte.161.1.77 11146701
2. AG Mainous Iii VA Diaz RJ Koopman CJ Everett 2007 Quality of care for Hispanic adults with diabetes Fam Med 39 5 351 356 17476609
3. MI Harris 2001 Racial and ethnic differences in health care access and health outcomes for adults with type 2 diabetes Diab Care 24 3 454 459 1:STN:280:DC%2BD3M7pslCmsw%3D%3D 10.2337/diacare.24.3.454
4. CDC. Health disparities experienced by hispanics-United States 2004.
5. JM McWilliams E Meara AM Zaslavsky JZ Ayanian 2009 Differences in control of cardiovascular disease and diabetes by race, ethnicity, and education: US trends from 1999 to 2006 and effects of Medicare coverage Ann Intern Med 150 8 505 515 19380852
6. TJ Hoerger JE Segel EW Gregg JB Saaddine 2008 Is glycemic control improving in US adults? Diab Care 31 1 81 86 10.2337/dc07-1572
7. DeNavas-Walt C, Proctor BD, Smith JC. Current population reports: Income, poverty and health insurance coverage in the United States: 2007. Washington, DC 2008.
8. CW Tseng EF Tierney RB Gerzoff, et al. 2008 Race/ethnicity and economic differences in cost-related medication underuse among insured adults with diabetes: the Translating Research Into Action for Diabetes Study Diab Care 31 2 261 266 10.2337/dc07-1341 (Pubitemid 351213332)
9. US Census Bureau. The American Community-Hispanics: 2004. 2007.
10. D Schillinger J Piette K Grumbach, et al. 2003 Closing the loop: physician communication with diabetic patients who have low health literacy Arch Intern Med 163 1 83 90 10.1001/archinte.163.1.83 12523921 (Pubitemid 36091605)
11. JD Piette D Schillinger MB Potter M Heisler 2003 Dimensions of patient-provider communication and diabetes self-care in an ethnically diverse population J Gen Intern Med 18 8 624 633 10.1046/j.1525-1497.2003.31968.x 12911644 (Pubitemid 37047035)
12. TD Sequist EC Schneider M Anastario, et al. 2008 Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes J Gen Intern Med 23 11 1784 1790 10.1007/s11606-008-0760-4 18752026
13. EJ Perez-Stable A Napoles-Springer JM Miramontes 1997 The effects of ethnicity and language on medical outcomes of patients with hypertension or diabetes Med Care 35 12 1212 1219 1:STN:280:DyaK1c%2FnsFagsg%3D%3D 10.1097/00005650-199712000-00005 9413309
14. TM Tocher E Larson 1998 Quality of diabetes care for non-English-speaking patients. A comparative study West J Med 168 6 504 511 1:STN:280: DyaK1czitVSktg%3D%3D 9655991
15. AF Brown EW Gregg MR Stevens, et al. 2005 Race, ethnicity, socioeconomic position, and quality of care for adults with diabetes enrolled in managed care: the Translating Research Into Action for Diabetes (TRIAD) study Diab Care 28 12 2864 2870 10.2337/diacare.28.12.2864 (Pubitemid 43942916)
16. Moffet HH, Adler N, Schillinger D, et al. Cohort Profile: The diabetes study of Northern California (DISTANCE)-objectives and design of a survey follow-up study of social health disparities in a managed care population. Int J Epidemiol. 2008 Mar 7.
17. AJ Karter HH Moffet J Liu, et al. 2005 Achieving good glycemic control: initiation of new antihyperglycemic therapies in patients with type 2 diabetes from the Kaiser Permanente Northern California Diabetes Registry Am J Manag Care 11 4 262 270 15839186
18. A Fernandez D Schillinger K Grumbach, et al. 2004 Physician language ability and cultural competence. An exploratory study of communication with Spanish-speaking patients J Gen Intern Med 19 2 167 174 10.1111/j.1525-1497. 2004.30266.x 15009796 (Pubitemid 38368465)
19. E Wilson AH Chen K Grumbach F Wang A Fernandez 2005 Effects of limited English proficiency and physician language on health care comprehension J Gen Intern Med 20 9 800 806 10.1111/j.1525-1497.2005.0174.x 16117746 (Pubitemid 41725693)
20. Y Zhao RP Ellis AS Ash, et al. 2001 Measuring population health risks using inpatient diagnoses and outpatient pharmacy data Health Serv Res 36 6 Pt 2 180 193 1:STN:280:DC%2BD2MvnvVakuw%3D%3D 16148968
21. JB Saaddine B Cadwell EW Gregg, et al. 2006 Improvements in diabetes processes of care and intermediate outcomes: United States, 1988-2002 Ann Intern Med 144 7 465 474 16585660
22. IM Stratton AI Adler HA Neil, et al. 2000 Association of glycaemia with macrovascular and microvascular complications of type 2 diabetes (UKPDS 35): prospective observational study Bmj 321 7258 405 412 1:STN:280: DC%2BD3cvisFWnsg%3D%3D 10.1136/bmj.321.7258.405 10938048
23. N Rodondi T Peng AJ Karter, et al. 2006 Therapy modifications in response to poorly controlled hypertension, dyslipidemia, and diabetes mellitus Ann Intern Med 144 7 475 484 16585661
24. GJ Winston RG Barr O Carrasquillo AG Bertoni S Shea 2009 Sex and racial/ethnic differences in cardiovascular disease risk factor treatment and control among individuals with diabetes in the Multi-Ethnic Study of Atherosclerosis (MESA) Diab Care 32 8 1467 1469 1:CAS:528:DC%2BD1MXhtV2gsL%2FJ 10.2337/dc09-0260
25. LS Morales WE Cunningham JA Brown H Liu RD Hays 1999 Are Latinos less satisfied with communication by health care providers? J Gen Intern Med 14 7 409 417 1:STN:280:DyaK1MzkvVKqsA%3D%3D 10.1046/j.1525-1497.1999.06198.x 10417598 (Pubitemid 29344616)
26. EM Cheng A Chen W Cunningham 2007 Primary language and receipt of recommended health care among Hispanics in the United States J Gen Intern Med 22 Suppl 2 283 288 10.1007/s11606-007-0346-6 17957412 (Pubitemid 47632323)
27. EA Jacobs DS Lauderdale D Meltzer JM Shorey W Levinson RA Thisted 2001 Impact of interpreter services on delivery of health care to limited-English-proficient patients J Gen Intern Med 16 7 468 474 1:STN:280:DC%2BD3MvnvFOqsQ%3D%3D 10.1046/j.1525-1497.2001.016007468.x 11520385 (Pubitemid 34208924)
28. LS Karliner EA Jacobs AH Chen S Mutha 2007 Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature Health Serv Res 42 2 727 754 10.1111/j.1475-6773.2006.00629.x 17362215 (Pubitemid 46398784)
29. F Gany J Leng E Shapiro, et al. 2007 Patient satisfaction with different interpreting methods: a randomized controlled trial J Gen Intern Med 22 Suppl 2 312 318 10.1007/s11606-007-0360-8 17957417 (Pubitemid 47632328)
30. DW Baker R Hayes JP Fortier 1998 Interpreter use and satisfaction with interpersonal aspects of care for Spanish-speaking patients Med Care 36 10 1461 1470 1:STN:280:DyaK1M%2FgvVCksw%3D%3D 10.1097/00005650-199810000-00004 9794340
31. LC Diamond DS Reuland 2009 Describing physician language fluency: deconstructing medical Spanish Jama 301 4 426 428 1:CAS:528:DC%2BD1MXhtlWgsbY%3D 10.1001/jama.2009.6 19176445
32. LC Diamond Y Schenker L Curry EH Bradley A Fernandez 2009 Getting by: underuse of interpreters by resident physicians J Gen Intern Med 24 2 256 262 10.1007/s11606-008-0875-7 19089503
33. WJ Ferguson 2008 Un poquito Health Aff (Millwood) 27 6 1695 1700 10.1377/hlthaff.27.6.1695
34. Y Schenker F Wang SJ Selig R Ng A Fernandez 2007 The impact of language barriers on documentation of informed consent at a hospital with on-site interpreter services J Gen Intern Med 22 Suppl 2 294 299 10.1007/s11606-007- 0359-1 17957414 (Pubitemid 47632327)
35. Q Ngo-Metzger DH Sorkin RS Phillips, et al. 2007 Providing high-quality care for limited English proficient patients: the importance of language concordance and interpreter use J Gen Intern Med 22 Suppl 2 324 330 10.1007/s11606-007-0340-z 17957419 (Pubitemid 47632320)
36. AR Green Q Ngo-Metzger AT Legedza MP Massagli RS Phillips LI Iezzoni 2005 Interpreter services, language concordance, and health care quality. Experiences of Asian Americans with limited English proficiency J Gen Intern Med 20 11 1050 1056 10.1111/j.1525-1497.2005.0223.x 16307633 (Pubitemid 41726662)
37. R Rivadeneyra V Elderkin-Thompson RC Silver H Waitzkin 2000 Patient centeredness in medical encounters requiring an interpreter Am J Med 108 6 470 474 1:STN:280:DC%2BD3c3ksFSrug%3D%3D 10.1016/S0002-9343(99)00445-3 10781779 (Pubitemid 30214198)
38. LS Karliner EJ Perez-Stable G Gildengorin 2004 The language divide. The importance of training in the use of interpreters for outpatient practice J Gen Intern Med 19 2 175 183 10.1111/j.1525-1497.2004.30268.x 15009797 (Pubitemid 38368466)
39. C Campos 2007 Addressing cultural barriers to the successful use of insulin in Hispanics with type 2 diabetes South Med J 100 8 812 820 17713308
40. T Sentell M Shumway L Snowden 2007 Access to mental health treatment by English language proficiency and race/ethnicity J Gen Intern Med 22 Suppl 2 289 293 10.1007/s11606-007-0345-7 17957413 (Pubitemid 47632322)
41. Schenker Y, Karter A, Schillinger D, et al. The impact of limited English proficiency and physician language concordance on reports of clinical interactions among patients with Diabetes: the DISTANCE Study. Patient Educ Couns. 2010(epub.).
42. AF Brown RB Gerzoff AJ Karter, et al. 2003 Health behaviors and quality of care among Latinos with diabetes in managed care Am J Public Health 93 10 1694 1698 10.2105/AJPH.93.10.1694 14534224
43. D Aron L Pogach 2009 Transparency standards for diabetes performance measures Jama 301 2 210 212 1:CAS:528:DC%2BD1MXnsFGmtw%3D%3D 10.1001/jama.2008.930 19141769
44. RM Weinick EA Jacobs LC Stone AN Ortega H Burstin 2004 Hispanic healthcare disparities: challenging the myth of a monolithic Hispanic population Med Care 42 4 313 320 10.1097/01.mlr.0000118705.27241.7c 15076807
45. AG Mainous 3rd VA Diaz S Saxena ME Geesey 2007 Heterogeneity in management of diabetes mellitus among Latino ethnic subgroups in the United States J Am Board Fam Med 20 6 598 605 10.3122/jabfm.2007.06.070115 17954868
46. LD Bash E Selvin M Steffes J Coresh BC Astor 2008 Poor glycemic control in diabetes and the risk of incident chronic kidney disease even in the absence of albuminuria and retinopathy: Atherosclerosis Risk in Communities (ARIC) Study Arch Intern Med 168 22 2440 2447 10.1001/archinte.168.22.2440 19064828
47. RR Holman SK Paul MA Bethel DR Matthews HA Neil 2008 10-year follow-up of intensive glucose control in type 2 diabetes N Engl J Med 359 15 1577 1589 1:CAS:528:DC%2BD1cXht1Wgt7nK 10.1056/NEJMoa0806470 18784090
48. Fernandez A, Viloria J, Wu E, Martinez M, Wang F, Selig S. The impact of race/ethnicity and language on access and experience of care among California's commercially insured adults. February 2007.
49. DW Baker KA Cameron J Feinglass, et al. 2006 A system for rapidly and accurately collecting patients' race and ethnicity Am J Public Health 96 3 532 537 10.2105/AJPH.2005.062620 16449590 (Pubitemid 43320701)
50. JV Selby BE Swain RB Gerzoff, et al. 2007 Understanding the gap between good processes of diabetes care and poor intermediate outcomes: Translating Research into Action for Diabetes (TRIAD) Med Care 45 12 1144 1153 10.1097/MLR.0b013e3181468e79 18007164
51. A Caban EA Walker 2006 A systematic review of research on culturally relevant issues for Hispanics with diabetes Diabetes Educ 32 4 584 595 10.1177/0145721706290435 16873596
52. E Hatcher R Whittemore 2007 Hispanic adults' beliefs about type 2 diabetes: clinical implications J Am Acad Nurse Pract 19 10 536 545 10.1111/j.1745-7599.2007.00255.x 17897118
53. ES Huang SE Brown N Thakur, et al. 2009 Racial/ethnic differences in concerns about current and future medications among patients with type 2 diabetes Diab Care 32 2 311 316 10.2337/dc08-1307
54. Sullivan LV, Hicks P, Salazar G, Robinson CK. Patient beliefs and sense of control among spanish-speaking patients with diabetes in Northeast Colorado. J Immigr Minor Health. 2009 Mar 6.
55. AG Mainous 3rd VA Diaz ME Geesey 2008 Acculturation and healthy lifestyle among Latinos with diabetes Ann Fam Med 6 2 131 137 10.1370/afm.814 18332405 (Pubitemid 351439399)
56. NP Gordon C Iribarren 2008 Health-related characteristics and preferred methods of receiving health education according to dominant language among Latinos aged 25 to 64 in a large Northern California health plan BMC Public Health 8 305 10.1186/1471-2458-8-305 18782454
57. AG Mainous 3rd A Majeed RJ Koopman, et al. 2006 Acculturation and diabetes among Hispanics: evidence from the 1999-2002 National Health and Nutrition Examination Survey Public Health Rep 121 1 60 66 16416699
58. D Schillinger K Grumbach J Piette, et al. 2002 Association of health literacy with diabetes outcomes Jama 288 4 475 482 10.1001/jama.288.4.475 12132978
59. R Gross M Olfson MJ Gameroff, et al. 2005 Depression and glycemic control in Hispanic primary care patients with diabetes J Gen Intern Med 20 5 460 466 10.1111/j.1525-1497.2005.30003.x 15963173 (Pubitemid 40980449)
60. Y Schenker B Lo KM Ettinger A Fernandez 2008 Navigating language barriers under difficult circumstances Ann Intern Med 149 4 264 269 18711157
61. U.S. Census Bureau. Census 2000, Summary File 3. Accessed July 10, 2009
62. California Health Interview Survey. www.chis.ucla.edu. UCLA Center for Health Policy \Accessed July 2009.