Governance mechanisms for mobile service innovation in value networks

Journal of Business Research

Volumn 65, Issue 3, 2012, Pages 347-354

  De Reuver, Mark ^a   Bouwman, Harry ^a,b  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b ÅBO AKADEMI UNIVERSITY   (Finland)

Author keywords

Inter organizational governance; Inter organizational networks; Mobile services; Service innovation; Value networks

Indexed keywords

EID: 84855341032     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2011.04.016     Document Type: Article

References (91)

1. Alam I., Perry C. A customer-oriented new service development process. Journal of Services Marketing 2002, 16(6):515-534.
2. Allee V. Reconfiguring the value network. J. Bus. Strategy 2000, 21(4):36-39.
3. Ariño A., De La Torre J. Learning from failure: towards an evolutionary model of collaborative ventures. Organization Science 1998, 9(3).
4. Armstrong J., Overton T. Estimating nonresponse bias in mail surveys. Journal of Marketing Research 1977, 14(3):396-402.
5. Bagozzi R.P., Yi Y. On the evaluation of structural equation models. Journal of the Academy of Marketing Science 1988, 16(1):76-94.
6. Ballon P. Control and value in mobile communications: a political economy of the reconfiguration of business models in the European mobile industry 2009, Dissertation, IBBT-SMIT, VUB, Brussels, Belgium.
7. Basole R.C., Rouse W.B. Complexity of service value networks: conceptualization and empirical investigation. IBM Systems Journal 2008, 47(1):53.
8. Blumberg B.F. Cooperation contracts between embedded firms. Organization Studies 2001, 22(5):825-852.
9. Bouwman, H., Haaker, T., & De Vos, H. (2008). Mobile service innovation and business models: Springer.
10. Bovel D., Martha J. From supply chain to value net. J. Bus. Strategy Jul/Aug 2000, 2000:24-28.
11. Bradach J.L., Eccles R.G. Price, authority, and trust: from ideal types to plural forms. Annual review of sociology 1989, 15(1):97-118.
12. Burgelman R.A. A process model of internal corporate venturing in the diversified major firm. Adm. Sci. Q. 1983, 28(2):223-244.
13. Burt, R. S. (1995). Structural holes: the social structure of competition: Harvard Univ Pr.
14. Cai S., Yang Z., Hu Z. Exploring the gvernance mechanisms of quasi-integration in buyer-supplier relationships. Journal of Business Research 2009, 62:660-666.
15. Campbell A.J., Wilson D.T. Managed networks: creating strategic advantage. Networks in marketing 1996, Sage Publications, CA. D. Iacabucci (Ed.).
16. Camponovo, G., & Pigneur, Y. (2003). Business model analysis applied to mobile business. Paper presented at the 5th International Conference on Enterprise Information Systems, Angres.
17. Carson S.J., Madhok A., Varman R., John G. Information processing moderators of the effectiveness of trust based governance of inter-firm R&D collaboration. Organization Science 2003, 14(1):45-56.
18. Chen F., Bollen K., Paxton P., Curran P., Kirby J. Improper solutions in structural equation models: causes, consequences, and strategies. Sociological Methods Research 2001, 29(4):468-505.
19. Coleman J.S. Social capital in the creation of social capital. Am. J. Sociol. 1988, 94:95-120.
20. Cuevas, A., Moreno, J. I., Vidales, P., & Einsiedler, H. (2006). The IMS Service Platform: a solution for next-generation network operators to be more than bit pipes. IEEE Communications Magazine, 75-81.
21. De Jong J.P., Vermeulen P.A. Organizing successful new service development: a literature review. Management Decision 2003, 41(9):844-858.
22. De Reuver, M. (2009). Governing mobile service innovation in co-evolving value networks. Doctoral dissertation. Delft University of Technology.
23. De Reuver M., Bouwman H., De Koning T., Lemstra W. How new billing processes reshape the mobile industry. INFO 2009, 11:78-93.
24. De Reuver M., Bouwman H., MacInnes I. Business models dynamics for start-ups and innovating e-businesses. International Journal of Electronic Business 2009, 7:269-286.
25. De Reuver M., Bouwman H., Flores Hernandez G. Exploring technology design issues for mobile web services. Telecommunication markets: drivers and impediments 2009, 309-324. Physica-Verlag, Heidelberg. B. Preissl, J. Haucap, P. Curwen (Eds.).
26. De Reuver, M., Bouwman, H., Prieto, G. & Visser, A. (2010). Governance of flexible mobile service platforms. Paper presented at the 2nd International Workshop on Business Models for Mobile Platforms, Berlin, Germany.
27. De Reuver M. Governance of mobile service innovation after the walled gardens. INFO 2011, 13:43-60.
28. Dhanaraj C., Parkhe A. Orchestrating innovation networks. Acad. Manage. Rev. 2006, 31(3):659-669.
29. Dyer J.H., Singh H. The relational view: cooperative strategy and sources of inter-organizational competitive advantage. Acad. Manage. Rev. 1998, 23(4):660-679.
30. Evans D.S., Schmalensee R. Industrial organization of markets with two-sided platforms. Competition Policy International 2007, 3(1).
31. Faems D., Janssens M., Madhok A., Van Looy B. Toward an integrative perspective on alliance governance: connecting contract design, trust dynamics, and contract application. The Academy of Management Journal (AMJ) 2008, 51(6):1053-1078.
32. Fornell C., Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18(1):39-50.
33. Fröhle C.M., Roth A.V., Chase R.B., Voss C.A. Antecedents of new service development effectiveness: an exploratory examination of strategic operations choices. Journal of Service Research: JSR, Thousand Oaks 2000, 3(1):3-17.
34. Gadrey Jean, Gallouj Faiz, Weinstein Olivier New modes of innovation: how services benefit industry. International Journal of Service Industry Management 1995, 6(3):4-16.
35. Ganesan S. Negotation strategies and the nature of channel relationships. Journal of Marketing Research 1993, 30:183-203.
36. Gawer, A., & Cusumano, M. A. (2002). Platform leadership: how Intel, Microsoft, and Cisco drive industry innovation: Harvard Business Press.
37. Gilsing, V. A. (2003). Exploration, exploitation and co-evolution in innovation networks. Erasmus University Rotterdam, Rotterdam, The Netherlands.
38. Granovetter M. Economic action and social structure: the problem of embeddedness. Am. J. Sociol. 1985, 91(3):481-510.
39. Gulati R., Nohria N., Zaheer A. Strategic networks. Strategic Management Journal 2000, 21:203-215.
40. Hagedoorn J. Understanding the rationale of strategic technology partnering: inter-organizational modes of cooperation and sectoral differences. Strategic Management Journal 1993, 14:371-385.
41. Håkansson H., Persson G. Supply chain management: the logic of supply chains and networks. International Journal of Logistics Management 2004, 15(1):11-26.
42. Halinen A., Tornroos J.-A. Using case methods in the study of contemporary business networks. Journal of Business Research 2005, 58:1285-1297.
43. Heide J.B. Inter-organizational governance in marketing channels. Journal of Marketing 1994, 58:71-85.
44. Heikkinen M.T., Still J. Benefits and challenges of new mobile service development in R&D network. Pers Ubiquit Comput 2008, 12:85-94.
45. Hennart J.-F. Explaining the swollen middle: why most transactions are a mix of "market" and "hierarchy". Organization Science 1993, 4(4):529-547.
46. Hite J.M., Hesterly W.S. The evolution of firm networks: from emergence to early growth of the firm. Strategic Management Journal 2001, 22:275-286.
47. Jarillo J.C. Strategic networks: creating the borderless organization 1993, Reed, Oxford, UK.
48. Johnson S., Menor L., Roth A., Chase R. A critical evaluation of the new service development process: integrating service innovation and service design. New service development-creating memorable experiences 2000, 1-32. Sage Publications, Thousand Oaks, CA. J. Fitzsimmons, M. Fitzsimmons (Eds.).
49. Jones C., Hesterly W.S., Borgatti S.P. A general theory of network governance: exchange conditions and social mechanisms. The Academy of Mangement Review 1997, 22(4):911-945.
50. Kambil A., Short J. Electronic integration and business network redesign: a roles-linkage perspective. Journal of Management Information Systems 1994, 10(4):59-83.
51. Kemp, R., & Ghauri, P. (2001). Interdependency in joint ventures: the relationship between dependence asymmetry and performance. Chain and network science.
52. Klein Woolthuis R., Hillebrand B., Nooteboom B. Trust, contract and relationship development. Organization Studies 2005, 26(6):813-840.
53. Kline R.B. Principles and practice of structural equation modeling 2005, The Guilford Press, New York, NY. Second ed.
54. Krishnan R., Martin X., Noorderhaven N.G. When does trust matter to alliance performance?. Acad. Manage. Rev. 2006, 49(5):894-917.
55. Larson A. Network dyads in entrepreneurial settings: a study of the governance of exchange relationships. Adm. Sci. Q. 1992, 37(1).
56. Lee Y., Cavusgil S.T. Enhancing alliance performance: the effects of contractual-based versus relational-based governance. Journal of Business Research 2006, 59:896-905.
57. Lorenzoni G., Lipparini A. The leveraging of interfirm relationships as a distinctive organizational capability: a longitudinal study. Strategic Management Journal 1999, 20:317-338.
58. Lowndes V., Skelcher C. The dynamics of multi-organizational partnerships: an analysis of changing modes of governance. Public Administration 1998, 76:313-333.
59. Marsden P.V. Network data and measurement. Annual Review of Sociology 1990, 16:435-463.
60. Mason H., Rohner T. The venture imperative, a new model for corporate innovation 2002, Harvard Business Press, Boston.
61. McEvily, B., Perrone, V., & Zaheer, A. (2003). Trust as an organizing principle. Organization Science, 91-103.
62. Möller K., Rajala A. Rise of strategic nets-new modes of value creation. Industrial Marketing Management 2007, 36(7):895-908.
63. Moller K., Rajala A., Svahn S. Strategic business nets-their type and management. Journal of Business Research 2005, 58:1274-1284.
64. Montalvo U.W., Van de Kar E.A.M., Maitland C., Bouwman H. Resource-based interdependencies in value networks for mobile e-services. International Journal of E-Business Research 2005, 1(3).
65. Mooi, E. (2007). Inter-organizational cooperation, conflict, and change. Unpublished Dissertation, Vrije Universiteit, Amsterdam.
66. Moore J.F. Predators and prey: the new ecology of competition. Harward Business Review 1993, 71(3):75-83.
67. Ness H. Governance, negotiations, and alliance dynamics: explaining the evolution of relational practice. Journal of Management Studies 2009, 46(3):451-480.
68. Ness H., Haugland S.A. The evolution of governance mechanisms and negotiation strategies in fixed-duration interfirm relationships. Journal of Business Research 2005, 58:1226-1239.
69. Parolini, C. (1999). The value net: a tool for competitive strategy: Wiley Chichester, UK.
70. Porter M.E. Competitive advantage; creating and sustaining superior performance 1985, Free Press, New York.
71. Powell W.W. Neither market nor hierarchy: network forms of organization. Markets, hierarchies and networks 1991, 265-274. Sage Publications Ltd, London. G. Thompson, J. Frances, R. Levacic, J. Mitchell (Eds.).
72. Provan K.G., Fish A., Sydow J. Inter-organizational networks at the network level: a review of the empirical literature on whole networks. Journal of management 2007, 33(3):479.
73. Ring P.S., Van de Ven A.H. Developmental processes of cooperative inter-organizational relationships. Acad. Manage. Rev. 1994, 19(1):90-118.
74. Rowley T., Behrens D., Krackhardt D. Redundant governance structures: an analysis of structural and relational embeddedness in the steel and semiconductor industries. Strategic Management Journal 2000, 21(3):369-386.
75. Selz, D. (1999). Value webs-emerging forms of fluid and flexible organizations. University of St. Gallen.
76. Stabell C.B., Fjeldstad O.D. Configuring value for competitive advantage: on chains, shops, and networks. Strategic Management Journal 1998, 19:413-437.
77. Stinchcombe, A. L., & Heimer, C. A. (1986). Organization theory and project management: administering uncertainty in Norwegian offshore oil: A Scandinavian University Press Publication.
78. Straub D., Rai A., Klein R. Measuring firm performance at the network level: a nomology of the business impact of digital supply networks. Journal of Management Information Systems 2004, 2004(21):1.
79. Sundbo J. Management of innovation in services. The Service Industries Journal 1997, 17(3):432-455.
80. Syson F., Perks H. New service development: a network perspective. Journal of Services Marketing 2004, 18(4):255-266.
81. Tidd J., Bessant J., Pavitt K. Managing innovation 2001, Wiley, New York.
82. Uzzi, B. (1997). Social structure and competition in interfirm networks: the paradox of embeddedness. Administrative Science Quarterly, 42.
83. Van de Kar, E. A. M. (2004). Designing mobile information services: an approach for organisations in a value network. Unpublished Doctoral dissertation, Delft University of Technology.
84. Veryzer R. Discontinuous innovation and the new product development process. Journal of Product Innovation Management 1998, 15:304-321.
85. Vesalainen, J. (2003, 12 March). Making virtual measurable: an attempt to define and operationalize virtual organization for statistical purposes. Paper presented at the Nesis workshop 10, Helsinki, Finland.
86. Vlaar P.W.L., Van den Bosch F.A.J., Volberda H.W. On the evolution of trust, distrust, and formal coordination and control in inter-organizational relationships: toward an integrative framework. Group & Organization Management 2007, 32(4):407-429.
87. Von Tunzelmann N. Historical coevolution of governance and technology in the industrial revolutions. Structural Change and Economic Dynamics 2003, 14:365-384.
88. Wigand R., Picot A., Reichwald R. Information, organization and management: expanding markets and corporate boundaries 1997, Wiley, Chichester.
89. Williamson O.E. Transaction-cost economics: the governance of contractual relations. Journal of Law and Economics 1979, 22(2):233-261.
90. Zaheer A., McEvily B., Perrone V. Does trust matter? Exploring the effects of inter-organizational and interpersonal trust on performance. Organization Science 1998, 9(2):141-159.
91. Zaheer A., Gözübüyük R., Milanov H. It's the connections: the network perspective in inter-organizational research. The Academy of Management Perspectives 2010, 24(1):62-77.