Determining the importance of performance measurement criteria based on total quality management using fuzzy analytical network process

Advances in Intelligent and Soft Computing

Volumn 124, Issue , 2011, Pages 391-400

  Öztayşi, Başar ^a   Kutlu, Ahmet Can ^a  

^a ISTANBUL TECHNICAL UNIVERSITY   (Turkey)

Author keywords

Fuzzy Analytical Network Process; Performance Measurement; Total Quality Management

Indexed keywords

ANALYTICAL NETWORK PROCESS; CORPORATE STRATEGIES; MANAGEMENT PHILOSOPHY; PERFORMANCE MEASUREMENTS;

CUSTOMER SATISFACTION; INDUSTRY; INTELLIGENT SYSTEMS; KNOWLEDGE ENGINEERING; NETWORK MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 84855219436     PISSN: 18675662     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-25658-5_48     Document Type: Conference Paper

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