A literature review of quality in lower gastrointestinal endoscopy from the patient perspective

Canadian Journal of Gastroenterology

Volumn 25, Issue 12, 2011, Pages 681-685

  Sewitch, Maida J ^a,b   Gong, Shasha ^b   Dubé, Catherine ^c   Barkun, Alan ^a   Hilsden, Robert ^c   Armstrong, David ^d  

^a MCGILL UNIVERSITY   (Canada)

^b MCGILL UNIVERSITY HEALTH CENTRE   (Canada)

^c UNIVERSITY OF CALGARY   (Canada)

^d MCMASTER UNIVERSITY MEDICAL CENTRE   (Canada)

Author keywords

Colonoscopy; Endoscopy; Patient perspective; Quality; Review

Indexed keywords

CANCER SCREENING; COLONOSCOPY; COLORECTAL CANCER; GASTROINTESTINAL ENDOSCOPY; HEALTH CARE QUALITY; HUMAN; PATIENT SATISFACTION; PRIORITY JOURNAL; REVIEW; SIGMOIDOSCOPY; SYSTEMATIC REVIEW;

EID: 84455194077     PISSN: 08357900     EISSN: None     Source Type: Journal    
DOI: 10.1155/2011/590356     Document Type: Review

References (38)

1. National Grouping System. Categories Report, Canada 2004-2005. Revised August 2007. Ottawa: Canadian Insitute for Health Information, 2007.
2. National Physician Database. 2008-2009 data release. Ottawa: Canadian Institute for Health Information, 2010.
3. National Physician Database. 2007-2008 data release. Ottawa: Canadian Institute for Health Information, 2009.
4. National Physician Database. 2006-2007 data release. Ottawa: Canadian Institute for Health Information, 2011.
5. Leddin D, Hunt R, Champion M, et al. Canadian Association of Gastroenterology and the Canadian Digestive Health Foundation: Guidelines on colon cancer screening. Can J Gastroenterol 2004;18:93-9. (Pubitemid 38418034)
6. Canadian Cancer Society/National Cancer Institute of Canada. Canadian Cancer Society Statistics 2010, Toronto, Canada 2010. 2010.
7. Winawer SJ, Zauber AG, Ho MN, et al. Prevention of colorectal cancer by colonoscopic polypectomy. The National Polyp Study Workgroup. N Engl J Med 1993;329:1977-81. (Pubitemid 24015040)
8. Atkin WS, Cuzick J, Northover JM, Whynes DK. Prevention of colorectal cancer by once-only sigmoidoscopy. Lancet 1993;341:736-40. (Pubitemid 23085190)
9. Pignone M, Rich M, Teutsch SM, Berg AO, Lohr KN. Screening for colorectal cancer in adults at average risk: A summary of the evidence for the U.S. Preventive Services Task Force. Ann Intern Med 2002;137:132-41. (Pubitemid 34779159)
10. Mandel JS, Church TR, Bond JH, et al. The effect of fecal occult blood screening on the incidence of colorectal cancer. N Engl J Med 2000;343:1603-7. (Pubitemid 32162983)
11. Winawer SJ, Stewart ET, Zauber AG, et al. A comparison of colonoscopy and double-contrast barium enema for surveillance after polypectomy. National Polyp Study Work Group. N Engl J Med 2000;342:1766-72. (Pubitemid 30390235)
12. Feldman GE, McCord CW, Bassett MT, Frieden TR. Screening for colorectal cancer. JAMA 2003;290:191.
13. Lieberman DA, Weiss DG, Bond JH, Ahnen DJ, Garewal H, Chejfec G. Use of colonoscopy to screen asymptomatic adults for colorectal cancer. Veterans Affairs Cooperative Study Group 380. N Engl J Med 2000;343:162-8. (Pubitemid 30489212)
14. Fletcher RH, Fletcher SW. Clinical Epidemiology. The Essentials. Baltimore: Lippincott Williams & Wilkins, 2005:147-67.
15. Cohen L, Delaney P, Boston P. Listening to the customer: Implementing a patient satisfaction measurement system. Gastroenterol Nurs 1994;17:110-5.
16. Aharony L, Strasser S, Gong. Patient satisfaction: What we know about and what we still need to explore. Med Care Rev 1993;50:49-79.
17. Chartier L, Arthurs E, Sewitch MJ. Patient satisfaction with colonoscopy: A literature review and pilot study. Can J Gastroenterol 2009;23:203-9.
18. Valori R, Sint Nicolaas J, de Jonge V. Quality assurance of endoscopy in colorectal cancer screening. Best Pract Res Clin Gastroenterol 2010;24:451-464.
19. Valori RM, Barton R, Johnston DK. The English National Endoscopy Quality Assurance Programme: Quality of care improves as waits decline. GIE, 2009;69: AB221.
20. Ko HH, Zhang H, Telford JJ, Enns R. Factors influencing patient satisfaction when undergoing endoscopic procedures. Gastrointest Endosc 2009;69:883-91, quiz.
21. Eckardt AJ, Swales C, Bhattacharya K, et al. Open access colonoscopy in the training setting: which factors affect patient satisfaction and pain? Endoscopy 2008;40:98-105. (Pubitemid 351292209)
22. de Jong, V, Sint Nicolaas JS, Lalor EA, et al. A prospective audit of patient experiences in colonoscopy using the Global Rating Scale: A cohort of 1,187 patients. Can J Gastroenterol 2010;24:607-13.
23. Maslekar S, Hughes M, Gardiner A, Monson JR, Duthie GS. Patient satisfaction with lower gastrointestinal endoscopy: Doctors, nurse and nonmedical endoscopists. Colorectal Dis 2010;12:1033-8.
24. Scotto F, De Ceglie A, Guerra V, Misciagna G, Pellecchia A. Determinants of patient satisfaction survey in a gastrointestinal endoscopy service. Clinical Governance: An International Journal 2009;14:86-97.
25. Yanai H, Schushan-Eisen I, Neuman S, Novis B. Patient satisfaction with endoscopy measurement and assessment. Dig Dis 2008;26:75-9. (Pubitemid 350308355)
26. Del Rio AS, Baudet JS, Fernandez OA, Morales I, Socas MR. Evaluation of patient satisfaction in gastrointestinal endoscopy. Eur J Gastroenterol Hepatol 2007;19:896-900. (Pubitemid 47415150)
27. Schoen RE, Weissfeld JL, Bowen NJ, Switzer G, Baum A. Patient satisfaction with screening flexible sigmoidoscopy. Arch Intern Med 2000;160:1790-6. (Pubitemid 30418816)
28. Schutz SM, Lee JG, Schmitt CM, Almon M, Baillie J. Clues to patient dissatisfaction with conscious sedation for colonoscopy. Am J Gastroenterol 1994;89:1476-9. (Pubitemid 24313036)
29. Yacavone RF, Locke GR III, Gostout CJ, Rockwood TH, Thieling S, Zinsmeister AR. Factors influencing patient satisfaction with GI endoscopy. Gastrointest Endosc 2001;53:703-10. (Pubitemid 33717241)
30. Tarazi EM, Philip BK. Friendliness of OR staff is top determinant of patient satisfaction with outpatient surgery. Am J Anesthesiol 1998;25:154-7.
31. Denis B, Weiss AM, Peter A, Bottlaender J, Chiappa P. Quality assurance and gastrointestinal endoscopy: An audit of 500 colonoscopic procedures. Gastroenterol Clin Biol 2004;28:1245-55. (Pubitemid 40070050)
32. Thompson DG, Lennard-Jones JE, Evans SJ, Cowan RE, Murray RS, Wright JT. Patients appreciate premedication for endoscopy. Lancet 1980;2:469-70. (Pubitemid 10039312)
33. Pena LR, Mardini HE, Nickl NJ. Development of an instrument to assess and predict satisfaction and poor tolerance among patients undergoing endoscopic procedures. Dig Dis Sci 2005;50:1860-71. (Pubitemid 41413904)
34. Fox SA, Heritage J, Stockdale SE, Asch SM, Duan N, Reise SP. Cancer screening adherence: Does physician-patient communication matter? Patient Educ Couns 2009;75:178-84.
35. Carcaise-Edinboro P, Bradley CJ. Influence of patient-provider communication on colorectal cancer screening. Med Care 2008;46:738-45.
36. Lauver DR, Owen B, Egan J, Lovejoy LS, Henriques JB. Relationships of practitioner communications and characteristics with women's mammography use. Patient Educ Couns 2003;51:65-74. (Pubitemid 36952644)
37. Schutz SM, Lee JG, Schmitt CM, Baillie J. Patient satisfaction with conscious sedation for endoscopy. Gastrointest Endosc 1994;40:119-20. (Pubitemid 24041194)
38. Anderson C, Krska J, Murphy E, Avery A. The importance of direct patient reporting of suspected adverse drug reactions: A patient perspective. Br J Clin Pharmacol 2011; DOI:10 1111/j 1365-2125 2011 03990 x 2011.