Determinants of patient satisfaction survey in a gastrointestinal endoscopy service

Clinical Governance: An International Journal

Volumn 14, Issue 2, 2009, Pages 86-97

  Scotto, Francesco ^a   de Ceglie, Antonella ^a   Guerra, Vito ^b   Misciagna, Giovanni ^b   Pellecchia, Antonio ^a  

^a NATIONAL CANCER INSTITUTE GIOVANNI PAOLO II   (Italy)

^b Research Hospital for Digestive Diseases   (Italy)

Author keywords

Customer satisfaction; Endoscopic instruments; Patients; Surveys

Indexed keywords

ADULT; AGED; ARTICLE; FEMALE; GASTROINTESTINAL ENDOSCOPY; HEALTH CARE FACILITY; HEALTH PERSONNEL ATTITUDE; HEALTH SERVICE; HEALTH SURVEY; HOSPITAL HYGIENE; HUMAN; MAJOR CLINICAL STUDY; MALE; MEDICAL INFORMATION; PATIENT EDUCATION; PATIENT SATISFACTION; PRIORITY JOURNAL; QUESTIONNAIRE; STAFF TRAINING;

EID: 74549224654     PISSN: 14777274     EISSN: 17586038     Source Type: Journal    
DOI: 10.1108/14777270910952243     Document Type: Article

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