Lean thinking transformation of the unsedated upper gastrointestinal endoscopy pathway improves efficiency and is associated with high levels of patient satisfaction

BMJ Quality and Safety

Volumn 21, Issue 1, 2012, Pages 63-69

  Hydes, Theresa ^a   Hansi, Navjyot ^b   Trebble, Timothy M ^a  

^a PORTSMOUTH HOSPITALS NHS TRUST   (United Kingdom)

^b KING GEORGE HOSPITAL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CORRELATIONAL STUDY; DOCTOR PATIENT RELATION; GASTROINTESTINAL ENDOSCOPY; HEALTH CARE PERSONNEL; HUMAN; NURSING STAFF; PATIENT SATISFACTION; QUALITY CONTROL; QUESTIONNAIRE; TRAVEL;

CRITICAL PATHWAYS; EFFICIENCY, ORGANIZATIONAL; ENDOSCOPY, GASTROINTESTINAL; HUMANS; PATIENT SATISFACTION; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES; TIME FACTORS; WAITING LISTS;

EID: 84355162197     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs-2011-000173     Document Type: Article

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