메뉴 건너뛰기




Volumn 20, Issue 4, 2011, Pages 326-331

Structure, process or outcome: Which contributes most to patients' overall assessment of healthcare quality?

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CATARACT EXTRACTION; DISEASE SEVERITY; DOCTOR PATIENT RELATION; HEALTH CARE QUALITY; HERNIA; HIP SURGERY; HUMAN; KNEE SURGERY; OUTCOME ASSESSMENT; PATIENT ASSESSMENT; PATIENT CARE; QUALITY OF LIFE; QUESTIONNAIRE; RHEUMATOID ARTHRITIS; SPINAL DISC HERNIATION; VARICOSIS;

EID: 79953790940     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs.2010.042358     Document Type: Article
Times cited : (91)

References (22)
  • 1
    • 58749104030 scopus 로고    scopus 로고
    • Consumer-driven health care may not what patients need - Caveat emptor
    • Berenson R, Cassel CK. Consumer-driven health care may not what patients need - Caveat emptor. JAMA 2009;3:321-3.
    • (2009) JAMA , vol.3 , pp. 321-323
    • Berenson, R.1    Cassel, C.K.2
  • 2
    • 0019826831 scopus 로고
    • Advantages and limitations of explicit criteria for assessing the quality of health care
    • Donabedian A. Advantages and limitations of explicit criteria for assessing the quality of health care. Millbank Q 1981;59:99-106.
    • (1981) Millbank Q , vol.59 , pp. 99-106
    • Donabedian, A.1
  • 4
    • 67650621317 scopus 로고    scopus 로고
    • Measuring patients' experiences and outcomes
    • Black N, Jenkinson C. Measuring patients' experiences and outcomes. BMJ 2009;339:b2495.
    • (2009) BMJ , vol.339
    • Black, N.1    Jenkinson, C.2
  • 5
    • 0037091087 scopus 로고    scopus 로고
    • Is 'quality of care' being mislabeled or mismeasured?
    • Feinstein AR. Is 'quality of care' being mislabeled or mismeasured? Am J Med 2002;112:472-8.
    • (2002) Am J Med , vol.112 , pp. 472-478
    • Feinstein, A.R.1
  • 6
    • 0007909181 scopus 로고
    • The Definition of Quality and Approaches to Its Assessment
    • Ann Arbor, MI: Health Administration Press
    • Donabedian A. Explorations in Quality Assessment and Monitoring (Vol. 1): the Definition of Quality and Approaches to Its Assessment. Ann Arbor, MI: Health Administration Press, 1980.
    • (1980) Explorations in Quality Assessment and Monitoring , vol.1
    • Donabedian, A.1
  • 7
    • 79958035099 scopus 로고    scopus 로고
    • http://www.ahrq.gov/qual/cahps.htm.
  • 8
    • 79953167246 scopus 로고    scopus 로고
    • Measuring patients' experiences with quality of health-care; lessons from the Consumer Quality-index
    • Rademakers J. Measuring patients' experiences with quality of health-care; lessons from the Consumer Quality-index. Eur J Public Health 2008;18(Suppl 1):58.
    • (2008) Eur J Public Health , vol.18 , Issue.SUPPL. 1 , pp. 58
    • Rademakers, J.1
  • 9
    • 33644894803 scopus 로고    scopus 로고
    • Psychometric properties of the Dutch version of the Hospital-level Consumer Assessment of Health Plans Survey instrument
    • Arah OA, ten Asbroek AH, Delnoij DM, et al. Psychometric properties of the Dutch version of the Hospital-level Consumer Assessment of Health Plans Survey instrument. Health Serv Res 2006;41:284-301.
    • (2006) Health Serv Res , vol.41 , pp. 284-301
    • Arah, O.A.1    Ten Asbroek, A.H.2    Delnoij, D.M.3
  • 10
    • 33746752117 scopus 로고    scopus 로고
    • Enrollees' global rating process of health care with the national CAHPS benchmarking database
    • PII 0000401020060700000006
    • Otani K. Enrollees' global rating process of health care with the national CAHPS Benchmarking Database. Health Care Manag Rev 2006;31:205-12. (Pubitemid 44162488)
    • (2006) Health Care Management Review , vol.31 , Issue.3 , pp. 205-212
    • Otani, K.1
  • 11
    • 0345089503 scopus 로고    scopus 로고
    • Will quality report cards help consumers?
    • Hibbard JH, Jewett JJ. Will quality report cards help consumers? Health Aff 1997;16:218-28.
    • (1997) Health Aff , vol.16 , pp. 218-228
    • Hibbard, J.H.1    Jewett, J.J.2
  • 12
    • 0025755983 scopus 로고
    • Doctorepatient communication and the quality of care
    • Bensing JM. Doctorepatient communication and the quality of care. Soc Sci Med 1991;32:1301-10.
    • (1991) Soc Sci Med , vol.32 , pp. 1301-1310
    • Bensing, J.M.1
  • 13
    • 0034672780 scopus 로고    scopus 로고
    • Information and its impact on satisfaction among surgical patients
    • Krupat E, Fancey M, Cleary PD. Information and its impact on satisfaction among surgical patients. Soc Sci Med 2000;5:1817-25.
    • (2000) Soc Sci Med , vol.5 , pp. 1817-1825
    • Krupat, E.1    Fancey, M.2    Cleary, P.D.3
  • 14
    • 0028916609 scopus 로고
    • Doctorepatient communication: A review of the literature
    • Ong L, de Haes J, Hoos A, et al. Doctorepatient communication: a review of the literature. Soc Sci Med 1995;40:903-18.
    • (1995) Soc Sci Med , vol.40 , pp. 903-918
    • Ong, L.1    De Haes, J.2    Hoos, A.3
  • 15
    • 77955321366 scopus 로고    scopus 로고
    • Do patient experiences on priority aspects of health care predict their global rating of quality of care? A study in five patient groups
    • de Boer D, Delnoij D, Rademakers J. Do patient experiences on priority aspects of health care predict their global rating of quality of care? A study in five patient groups. Health Expect 2010;13:285-97.
    • (2010) Health Expect , vol.13 , pp. 285-297
    • De Boer, D.1    Delnoij, D.2    Rademakers, J.3
  • 17
    • 71349086345 scopus 로고    scopus 로고
    • Measuring patients' experiences with rheumatic care: The Consumer Quality Index Rheumatoid Arthritis
    • Zuidgeest M, Sixma H, Rademakers J. Measuring patients' experiences with rheumatic care: the Consumer Quality Index Rheumatoid Arthritis. Rheumatol Int 2009;30:159-67.
    • (2009) Rheumatol Int , vol.30 , pp. 159-167
    • Zuidgeest, M.1    Sixma, H.2    Rademakers, J.3
  • 18
    • 34249332367 scopus 로고    scopus 로고
    • The Consumer Quality Index Hip Knee Questionnaire measuring patients' experience with quality of care after a total hip or knee arthroplasty
    • Stubbe J, Gelsema T, Delnoij DMJ. The Consumer Quality Index Hip Knee Questionnaire measuring patients' experience with quality of care after a total hip or knee arthroplasty. BMC Health Serv Res 2007;7:60.
    • (2007) BMC Health Serv Res , vol.7 , pp. 60
    • Stubbe, J.1    Gelsema, T.2    Delnoij, D.M.J.3
  • 19
    • 36448954234 scopus 로고    scopus 로고
    • Patient's experiences with quality of hospital care: The Dutch Consumer Quality Index Cataract Questionnaire
    • Stubbe J, Brouwer W, Delnoij DMJ. Patient's experiences with quality of hospital care: the Dutch Consumer Quality Index Cataract Questionnaire. BMC Ophtalmol 2007;7:14.
    • (2007) BMC Ophtalmol , vol.7 , pp. 14
    • Stubbe, J.1    Brouwer, W.2    Delnoij, D.M.J.3
  • 20
    • 0035461620 scopus 로고    scopus 로고
    • The forgotten component of the quality triad, can we still learn something from 'structure'?
    • Meyer GS, Masagli MO. The forgotten component of the quality triad, can we still learn something from 'structure'? Jt Comm J Qual Improv 2001;27:484-93.
    • (2001) Jt Comm J Qual Improv , vol.27 , pp. 484-493
    • Meyer, G.S.1    Masagli, M.O.2
  • 22
    • 44249123998 scopus 로고    scopus 로고
    • Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: Lessons from a quality improvement collaborative
    • DOI 10.1111/j.1369-7625.2007.00483.x
    • Davies E, Shaller D, Edgman-Levitan S, et al. Evaluating the use of a modified CAHPS survey to support improvements in patientcentred care: lessons from a quality improvement collaborative. Health Expect 2008;11:160-76. (Pubitemid 351724999)
    • (2008) Health Expectations , vol.11 , Issue.2 , pp. 160-176
    • Davies, E.1    Shaller, D.2    Edgman-Levitan, S.3    Safran, D.G.4    Oftedahl, G.5    Sakowski, J.6    Cleary, P.D.7


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.