Does Family-Friendly Policy Matter? Testing Its Impact on Turnover and Performance

Public Administration Review

Volumn 71, Issue 6, 2011, Pages 870-879

  Lee, Soo Young ^a   Hong, Jeong Hwa ^b  

^a Seoul National University   (South Korea)

^b Hankuk University of Foreign Studies   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 81255191510     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2011.02416.x     Document Type: Article

References (57)

1. Allen, Tammy D., and Joyce E. A. Russell 1999. Parental Leave of Absence: Some Not So Family-Friendly Implications. Journal of Applied Social Psychology 29(1): 166-91.
2. Barham, Lisa J., Benjamin H. Gottlieb, and E. Kevin Kelloway 1998. Variables Affecting Managers' Willingness to Grant Alternative Work Arrangement. Journal of Social Psychology 138(3): 291-302.
3. Blau, Peter M. 1964. Exchange and Power in Social Life. New York: Wiley.
4. Bohen, Halcyone H., and Anamaria Viveros-Long 1981. Balancing Jobs and Family Life: Do Flexible Work Schedules Help?, Philadelphia, PA: Temple University Press.
5. Bruce, Willa, and Christine Reed 1994. Preparing Supervisors for the Future Work Force: The Dual-Income Couple and the Work-Family Dichotomy. Public Administration Review 54(1): 36-43.
6. Cayer, N. Joseph. 2003. Public Employee Benefits and the Changing Nature of the Workforce. In Public Personnel Administration: Problems and Prospects, edited by Steven W. Hays and Richard C. Kearney, 167-79. Upper Saddle River, NJ: Prentice Hall.
7. Christensen, Kathleen. 1988. Women and Home-Based Work: The Unspoken Contract. New York: Holt.
8. Clinton, William J. 1994. Expanding Family Friendly Work Arrangements in the Executive Branch. Memorandum from the White House, July 11. [accessed June 6, 2011].
9. Clinton, William J. 1996 Implementing Federal Family Friendly Work Arrangements. Memorandum from the White House, July 21. [accessed June 6, 2011].
10. Daft, Richard L. 2001. Organization Theory and Design. 2nd ed. Cincinnati, OH: South-Western.
11. Durst, Samantha L. 1999. Assessing the Effect of Family Friendly Programs on Public Organizations. Review of Public Personnel Administration 19(3): 19-33.
12. Eisenberger, Robert, Peter Fasolo, and Valerie Davis-LaMastro 1990. Perceived Organizational Support and Employee Diligence, Commitment, and Innovation. Journal of Applied Psychology 75(1): 51-59.
13. Eisenberger, Robert., Robin Huntington, Steven Hutchison, and Debora Sowa 1986. Perceived Organizational Support. Journal of Applied Psychology 71(3): 500-507.
14. Ezra, Marni, and Melissa Deckman 1996. Balancing Work and Family Responsibilities: Flextime and Child Care in the Federal Government. Public Administration Review 56(2): 174-79.
15. Families and Work Institute. 1998 The 1998 Business Work-Life Study. New York: Families and Work Institute.
16. Frederickson, Patricia J., and Dennis L. Soden 1998. Employee Attitudes toward Benefit Packaging. Review of Public Personnel Administration 18(3): 23-41.
17. Gonyea, Judith G., and Bradley K. Googins 1992. Linking the Worlds of Work and Family: Beyond the Productivity Trap. Human Resource Management 31(3): 209-26.
18. Goodstein, Jerry D. 1994. Institutional Pressures and Strategic Responsiveness: Employer Involvement in Work-Family Issues. Academy of Management Journal 37(2): 350-82.
19. Gouldner, Alvin. 1960. The Norm of Reciprocity: A Preliminary Statement. American Sociological Review 25(2): 161-78.
20. Graen, George B., and Terri A. Scandura 1987. Toward a Psychology of Dyadic Organizing. In Research in Organizational Behavior, vol. 9, edited by L. L. Cummings and Barry M. Staw, 175-208. Greenwich, CT: JAI Press.
21. Grover, Steven L., and Karen J. Crooker 1995. Who Appreciates Family-Responsive Human Resources Policies: The Impact of Family-Friendly Policies on the Organizational Attachment of Parents and Non-Parents. Personnel Psychology 48(2): 271-88.
22. Gujarati, Damodar N. 2003. Basic Econometrics. 4th ed. New York: McGraw-Hill.
23. Hall, Douglas T. 1990. Promoting Work/Family Balance: An Organization-Change Approach. Organizational Dynamics 18(1): 4-18.
24. Herzberg, Frederick. 1968. One More Time: How Do You Motivate Employees?, Harvard Business Review 90(1): 53-62.
25. Hoyman, Michelle, and Heidi Duer 2004. A Typology of Workplace Policies: Worker Friendly vs. Family Friendly?, Review of Public Personnel Administration 24(2): 113-32.
26. Kamerman, Sheila B., and Alfred J. Kahn 1987. The Responsive Workplace: Employers and a Changing Labor Force. New York: Columbia University Press.
27. Kanter, Rosabeth Moss. 1977. Work and Family in the United States: A Critical Review and Agenda for Research and Policy. New York: Russell Sage Foundation.
28. Konovsky, Mary A., and S. Douglas Pugh 1994. Citizenship Behavior and Social Exchange. Academy of Management Journal 37(3): 656-69.
29. Lambert, Susan J. 2000. Added Benefits: The Link between Work-Life Benefits and Organizational Citizenship Behavior. Academy of Management Journal 43(5): 801-15.
30. Lee, Soo-Young, and Andrew B. Whitford 2008. Exit, Voice, Loyalty, and Pay: Evidence from the Public Workforce. Journal of Public Administration Research and Theory 18(4): 647-71.
31. Lewis, Gregory B. 1991. Turnover and the Quiet Crisis in the Federal Civil Service. Public Administration Review 51(2): 145-55.
32. MacDuffie, John Paul. 1995. Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry. Industrial and Labor Relations Review 48(2): 197-221.
33. Metzger, Robert O., and Mary Ann Von Glinow 1988. Off-Site Workers: At Home and Abroad. California Management Review 30(3): 101-11.
34. Mitchell, Olivia S. 1997. Work and Family Benefits. In Gender and Family Issues in the Workplace, edited by Francine D. Hays and Ronald G. Ehrenberg, 250-75. New York: Russell Sage Foundation.
35. Moon, Sin-Yong, and Jongho Roh 2010. Balancing Work and Family in South Korea's Public Organizations: Focusing on Family-Friendly Policies in Elementary School Organizations. Public Personnel Management 39(2): 117-31.
36. Mumford, Karen A., and John W. Budd 2006. Family-Friendly Work Practices in Britain: Availability and Perceived Accessibility. Human Resource Management 45(1): 91-110.
37. Newman, Meredith, and Kay Mathews 1999. Federal Family-Friendly Workplace Policies: Barriers to Effective Implementation. Review of Public Personnel Administration 19(3): 34-48.
38. Nigro, Felix A., and Lloyd G. Felix 2000. The New Public Personnel Administration. 5th ed. Itasca, IL: Peacock.
39. Osterman, Paul. 1995. Work/Family Programs and the Employment Relationship. Administrative Science Quarterly 40(4): 681-700.
40. Ostroff, Cheri. 1992. The Relationship between Satisfaction, Attitudes, and Performance: An Organizational Level Analysis. Journal of Applied Psychology 77(6): 963-74.
41. Perry-Smith, Jill E., and Terry C. Blum 2000. Work-Family Human Resource Bundles and Perceived Organizational Performance. Academy of Management Journal 43(6): 1107-17.
42. Pfeffer, Jeffrey. 1994. Competitive Advantage through People: Unleashing the Power of the Work Force. Boston: Harvard Business School Press.
43. Price, J. L. 1997. Handbook of Organizational Measurement. International Journal of Manpower 18(4-6): 305-558.
44. Roberts Gary E. 2000 An Inventory of Family-Friendly Benefit Practices in Small New Jersey Local Governments. Review of Public Personnel Administration 20(2): 50-62.
45. Roberts, Gary E.., Jerry A. Gianakis, Clofford McCue, and XiaoHu Wang 2004. Traditional and Family-Friendly Benefits Practices in Local Governments: Results from a National Survey. Public Personnel Management 33(3): 307-30.
46. Rogers, Fran Sussner, and Charles Rodgers 1989. Business and the Facts of Family Life. Harvard Business Review 67: 121-29.
47. Saltzstein, Alan L., Yuan Ting, and Grace Hall Saltzstein 2001. Work-Family Balance and Job Satisfaction: The Impact of Family-Friendly Policies on Attitudes of Federal Government Employees. Public Administration Review 61(4): 452-67.
48. Selden, Sally Coleman, and Donald P. Moynihan 2000. A Model of Voluntary Turnover in State Government. Review of Public Personnel Administration 20(2): 63-74.
49. Settoon, Randall P., Nathan Bennett, and Robert C. Liden 1996. Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity. Journal of Applied Psychology 81(3): 219-27.
50. Shepard, Edward M., III, Thomas J. Clifton, and Douglas Kruse 1996. Flexible Work Hours and Productivity: Some Evidence from the Pharmaceutical Industry. Industrial Relations 35(1): 123-39.
51. Shore, Lynn M., and Sandy J. Wayne 1993. Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support. Journal of Applied Psychology 78(5): 774-80.
52. U.S. Census Bureau. 1994 Statistical Abstract of the United States, 1994. Washington, DC: U.S. Government Printing Office.
53. U.S. Government Accountability Office. 2007 Human Capital: Greater Focus on Results in Telework Programs Needed. Washington, DC: U.S. Government Accountability Office. GAo-07-1002T.
54. Vincola, Ann. 1998. Cultural Change is the Work-Life Solution. Workforce 77(10): 70-73.
55. Wayne, Sandy J., Lynn M. Shore, and Robert C. Liden 1997. Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective. Academy of Management Journal 40(1): 82-111.
56. Weisberg, Anne C., and Carol A. Buckler 1994. Everything a Working Mother Needs to Know. New York: Doubleday.
57. Whigham-Desir, Marjorie. 1993. Business and Child Care. Black Enterprise 24(5): 86-95.