메뉴 건너뛰기




Volumn 6, Issue 3, 2010, Pages 279-295

Online image of multinational hotel brands on different language platforms

Author keywords

Correspondence analysis; Multinational hotel brands; Online brand image; Online language platforms

Indexed keywords


EID: 79960871282     PISSN: 19388160     EISSN: 19388179     Source Type: Journal    
DOI: 10.1080/19388160.2010.505134     Document Type: Article
Times cited : (13)

References (39)
  • 1
    • 0031161156 scopus 로고    scopus 로고
    • The importance of cross-cultural expectations in the measurement of service quality perceptions in the hotel industry
    • Armstrong, R. W., Mok, C., Go, F. M., & Chan, A. (1997). The importance of cross-cultural expectations in the measurement of service quality perceptions in the hotel industry. International Journal of Hospitality Management, 16(2), 181-190.
    • (1997) International Journal of Hospitality Management , vol.16 , Issue.2 , pp. 181-190
    • Armstrong, R.W.1    Mok, C.2    Go, F.M.3    Chan, A.4
  • 2
    • 34447119012 scopus 로고    scopus 로고
    • Examining e-relationship marketing features on hotel Websites
    • Bai, B., Hu, C., & Jang, S. (2006). Examining e-relationship marketing features on hotel Websites. Journal of Travel & Tourism Marketing, 21(2/3), 33-48.
    • (2006) Journal of Travel & Tourism Marketing , vol.21 , Issue.2-3 , pp. 33-48
    • Bai, B.1    Hu, C.2    Jang, S.3
  • 3
    • 27644459552 scopus 로고    scopus 로고
    • The Website design and Internet site marketing practices of upscale and luxury hotels in Turkey
    • Baloglu, S., & Pekcan, Y. A. (2006). The Website design and Internet site marketing practices of upscale and luxury hotels in Turkey. Tourism Management, 27(1), 171-176.
    • (2006) Tourism Management , vol.27 , Issue.1 , pp. 171-176
    • Baloglu, S.1    Pekcan, Y.A.2
  • 4
    • 33947572510 scopus 로고    scopus 로고
    • Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector
    • Briggs, S., Sutherland, J., & Drummond, S. (2007). Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector. Tourism Management, 28(4), 1006-1019
    • (2007) Tourism Management , vol.28 , Issue.4 , pp. 1006-1019
    • Briggs, S.1    Sutherland, J.2    Drummond, S.3
  • 5
    • 0000268751 scopus 로고
    • Investigating the relationship between time in market and pioneering advantage
    • Brown, C. L., & Lattin, J. M. (1994). Investigating the relationship between time in market and pioneering advantage. Management Science, 40(10), 1361-1369.
    • (1994) Management Science , vol.40 , Issue.10 , pp. 1361-1369
    • Brown, C.L.1    Lattin, J.M.2
  • 6
    • 33748697180 scopus 로고    scopus 로고
    • Destination image representation on the Web: Content analysis of Macau travel related websites
    • Choi, S., Lehto, X. Y., & Morrison, A. M. (2007). Destination image representation on the Web: Content analysis of Macau travel related websites. Tourism Management, 28(1), 118-129
    • (2007) Tourism Management , vol.28 , Issue.1 , pp. 118-129
    • Choi, S.1    Lehto, X.Y.2    Morrison, A.M.3
  • 7
    • 0011090535 scopus 로고    scopus 로고
    • Determinants of hotel guests' satisfaction and repeat patronage in the Hong Kong hotel industry
    • Choi, T. Y., & Chu, R. (2001). Determinants of hotel guests' satisfaction and repeat patronage in the Hong Kong hotel industry. Hospitality Management, 20, 277-297.
    • (2001) Hospitality Management , vol.20 , pp. 277-297
    • Choi, T.Y.1    Chu, R.2
  • 8
  • 9
    • 67349196638 scopus 로고    scopus 로고
    • Logging brand personality online: Website content analysis of Middle Eastern and North African destinations
    • In M. Hitz, M. Sigala, & J. Murphy (Eds.), New York: Springer Vienna
    • Douglas, A. C., & Mills, J. E. (2006). Logging brand personality online: Website content analysis of Middle Eastern and North African destinations. In M. Hitz, M. Sigala, & J. Murphy (Eds.), Information and communication technologies in tourism 2006 (p. 345). New York: Springer Vienna.
    • (2006) Information and Communication Technologies In Tourism 2006 , pp. 345
    • Douglas, A.C.1    Mills, J.E.2
  • 10
    • 0009110223 scopus 로고    scopus 로고
    • How hotel attributes deliver the promised benefits: Guests' perspective on the lodging industry's functional best practices
    • Dube, L., & Renaghan, L. M. (1999). How hotel attributes deliver the promised benefits: Guests' perspective on the lodging industry's functional best practices. Cornell Hotel and Restaurant Administration Quarterly, 40(6), 89-95.
    • (1999) Cornell Hotel and Restaurant Administration Quarterly , vol.40 , Issue.6 , pp. 89-95
    • Dube, L.1    Renaghan, L.M.2
  • 12
    • 0003114397 scopus 로고
    • The meaning and measurement of destination image
    • Echtner, C. M., & Ritchie, J. R. B. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2-12.
    • (1991) Journal of Tourism Studies , vol.2 , Issue.2 , pp. 2-12
    • Echtner, C.M.1    Ritchie, J.R.B.2
  • 13
    • 84898947407 scopus 로고    scopus 로고
    • East versus West: A comparison of online destination marketing in China and the USA
    • Feng, R., Morrison, A. M., & Ismail, J. A. (2003). East versus West: A comparison of online destination marketing in China and the USA. Journal of Vacation Marketing, 10(1), 43-56.
    • (2003) Journal of Vacation Marketing , vol.10 , Issue.1 , pp. 43-56
    • Feng, R.1    Morrison, A.M.2    Ismail, J.A.3
  • 14
    • 73449091920 scopus 로고    scopus 로고
    • Benchmarking Internet use for the marketing of Swiss hotels
    • In K. W. Wober, A. Frew, & M. Hitz (Eds.), New York: Springer-Wien
    • Frey, S., Schegg, R., & Steiner, T. (2002). Benchmarking Internet use for the marketing of Swiss hotels. In K. W. Wober, A. Frew, & M. Hitz (Eds.), Information and communication technologies in tourism 2002 (pp. 294-302). New York: Springer-Wien.
    • (2002) Information and Communication Technologies In Tourism 2002 , pp. 294-302
    • Frey, S.1    Schegg, R.2    Steiner, T.3
  • 15
    • 33746637667 scopus 로고    scopus 로고
    • Exploring developments in Web-based relationship marketing within the industry
    • Gilbert, D., & Powell-Perry, J. (2003). Exploring developments in Web-based relationship marketing within the industry. Journal of Hospitality & Leisure Marketing, 9(3/4), 141-159.
    • (2003) Journal of Hospitality & Leisure Marketing , vol.9 , Issue.3-4 , pp. 141-159
    • Gilbert, D.1    Powell-Perry, J.2
  • 17
    • 33748682817 scopus 로고    scopus 로고
    • Projected destination image online: Website content analysis of pictures and text
    • Govers, R., & Go, F. M. (2005). Projected destination image online: Website content analysis of pictures and text. Information Technology & Tourism, 7, 73-89.
    • (2005) Information Technology & Tourism , vol.7 , pp. 73-89
    • Govers, R.1    Go, F.M.2
  • 18
    • 38849183971 scopus 로고    scopus 로고
    • A service quality measurement architecture for hot spring hotels in Taiwan
    • Hsieh, L., Lin, L., & Lin, Y. (2008). A service quality measurement architecture for hot spring hotels in Taiwan. Tourism Management, 29(3), 429-438.
    • (2008) Tourism Management , vol.29 , Issue.3 , pp. 429-438
    • Hsieh, L.1    Lin, L.2    Lin, Y.3
  • 19
    • 2342663869 scopus 로고    scopus 로고
    • Understanding and measuring tourist destination images
    • Jenkins, O. H. (1999). Understanding and measuring tourist destination images. The International Journal of Tourism Research, 1(1), 1-15.
    • (1999) The International Journal of Tourism Research , vol.1 , Issue.1 , pp. 1-15
    • Jenkins, O.H.1
  • 20
    • 0001136450 scopus 로고    scopus 로고
    • Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Websites
    • Jeong, M., & Lambert, C. U. (2001). Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Websites. Hospitality Management, 20, 129-146.
    • (2001) Hospitality Management , vol.20 , pp. 129-146
    • Jeong, M.1    Lambert, C.U.2
  • 21
    • 0038692378 scopus 로고    scopus 로고
    • Conceptualizing Web site quality and its consequences in the lodging industry
    • Jeong, M., Oh, H., & Gregoire, M. (2003). Conceptualizing Web site quality and its consequences in the lodging industry. Hospitality Management, 22, 161-175.
    • (2003) Hospitality Management , vol.22 , pp. 161-175
    • Jeong, M.1    Oh, H.2    Gregoire, M.3
  • 22
    • 34047270920 scopus 로고    scopus 로고
    • A new look at the antecedents and consequences of relationship quality in the hotel service environment
    • Jones, D., Mak, B., & Sim, J. (2007). A new look at the antecedents and consequences of relationship quality in the hotel service environment. Services Marketing Quarterly, 28(3), 15-31.
    • (2007) Services Marketing Quarterly , vol.28 , Issue.3 , pp. 15-31
    • Jones, D.1    Mak, B.2    Sim, J.3
  • 23
    • 0001144423 scopus 로고
    • Order-of-entry effects on consumer memory and judgment: An information integration perspective
    • Kardes, F. R., & Kalyanaram, G. (1992). Order-of-entry effects on consumer memory and judgment: An information integration perspective. Journal of Marketing Research, 29(3), 343-357.
    • (1992) Journal of Marketing Research , vol.29 , Issue.3 , pp. 343-357
    • Kardes, F.R.1    Kalyanaram, G.2
  • 24
    • 0004289446 scopus 로고    scopus 로고
    • Marketing for hospitality and tourism
    • NJ: Pearson Prentice Hall
    • Kotler, P., Bowen, J. T., & Makens, J. C. (2005). Marketing for hospitality and tourism. Upper Saddle River, NJ: Pearson Prentice Hall.
    • (2005) Upper Saddle River
    • Kotler, P.1    Bowen, J.T.2    Makens, J.C.3
  • 25
    • 73449117620 scopus 로고    scopus 로고
    • A study of the functionality of hotel Websites in mainland China and the United States
    • Law, R., Ho, D., & Cheung, C. (2004). A study of the functionality of hotel Websites in mainland China and the United States. Journal of the Academy of Business and Economics, 3(1), 202-209.
    • (2004) Journal of the Academy of Business and Economics , vol.3 , Issue.1 , pp. 202-209
    • Law, R.1    Ho, D.2    Cheung, C.3
  • 26
    • 73449104191 scopus 로고    scopus 로고
    • Progress in tourism management: A review of Website evaluation in tourism research
    • Law, R., Qi, S., & Buhalis, D. (2009). Progress in tourism management: A review of Website evaluation in tourism research. Tourism Management, 31(3), 297-313.
    • (2009) Tourism Management , vol.31 , Issue.3 , pp. 297-313
    • Law, R.1    Qi, S.2    Buhalis, D.3
  • 27
    • 0010335458 scopus 로고    scopus 로고
    • An exploration of cross-cultural destination image assessment
    • Mackay, K. J., & Fesenmaier, D. R. (2000). An exploration of cross-cultural destination image assessment. Journal of Travel Research, 38(4), 417-423.
    • (2000) Journal of Travel Research , vol.38 , Issue.4 , pp. 417-423
    • Mackay, K.J.1    Fesenmaier, D.R.2
  • 29
    • 69249182256 scopus 로고    scopus 로고
    • An evaluation of hotel Website attribute utilization and effectiveness by hotel class
    • Musante, M. D., Bojani, D. C., & Zhang, J. (2009). An evaluation of hotel Website attribute utilization and effectiveness by hotel class. Journal of Vacation Marketing, 15(3), 203-215.
    • (2009) Journal of Vacation Marketing , vol.15 , Issue.3 , pp. 203-215
    • Musante, M.D.1    Bojani, D.C.2    Zhang, J.3
  • 30
    • 13244295780 scopus 로고    scopus 로고
    • Ireland's image as a tourism destination in France: Attribute importance and performance
    • O'Leary, S., & Deegan, J. (2005). Ireland's image as a tourism destination in France: Attribute importance and performance. Journal of Travel Research, 43(3), 247-256.
    • (2005) Journal of Travel Research , vol.43 , Issue.3 , pp. 247-256
    • O'Leary, S.1    Deegan, J.2
  • 31
    • 1842668718 scopus 로고    scopus 로고
    • Marketing communications
    • In K. Blois (Ed.), Oxford: Oxford University Press
    • Puth, G. (2000). Marketing communications. In K. Blois (Ed.), Oxford textbook of marketing (pp. 271-291). Oxford: Oxford University Press.
    • (2000) Oxford Textbook of Marketing , pp. 271-291
    • Puth, G.1
  • 33
    • 33746093506 scopus 로고    scopus 로고
    • The destination image of Russia: From the online induced perspective
    • Stepchenkova, S., & Morrison, A. M. (2006). The destination image of Russia: From the online induced perspective. Tourism Management, 27(5), 943-956.
    • (2006) Tourism Management , vol.27 , Issue.5 , pp. 943-956
    • Stepchenkova, S.1    Morrison, A.M.2
  • 34
    • 38849118258 scopus 로고    scopus 로고
    • Russia's destination image among American pleasure travelers: Revisiting Echtner and Ritchie
    • Stepchenkova, S., & Morrison, A. M. (2008). Russia's destination image among American pleasure travelers: Revisiting Echtner and Ritchie. Tourism Management, 29(3), 548-560.
    • (2008) Tourism Management , vol.29 , Issue.3 , pp. 548-560
    • Stepchenkova, S.1    Morrison, A.M.2
  • 36
    • 33748710908 scopus 로고    scopus 로고
    • Using correspondence analysis to map relationships
    • Whitlark, D. B., & Smith, S. M. (2001). Using correspondence analysis to map relationships. Marketing Research, 13(3), 22-27.
    • (2001) Marketing Research , vol.13 , Issue.3 , pp. 22-27
    • Whitlark, D.B.1    Smith, S.M.2
  • 38
    • 73449142564 scopus 로고    scopus 로고
    • Website accessibility of U.S. based hospitality Websites
    • In W. Hopken, U. Gretzel, & R. Law (Eds.), New York: Springer-Wien
    • Xiong, L., Cobanoglu, C., Cummings, P., & DeMicco, F. (2009). Website accessibility of U.S. based hospitality Websites. In W. Hopken, U. Gretzel, & R. Law (Eds.), Information and communication technologies in tourism 2009 (pp. 273-284). New York: Springer-Wien.
    • (2009) Information and Communication Technologies In Tourism 2009 , pp. 273-284
    • Xiong, L.1    Cobanoglu, C.2    Cummings, P.3    Demicco, F.4
  • 39
    • 58049083207 scopus 로고    scopus 로고
    • A framework for the evaluation of hotel Websites: The case of Greece
    • Zafiropoulos, C., & Vrana, V. (2006). A framework for the evaluation of hotel Websites: The case of Greece. Information Technology & Tourism, 8(3/4), 239-254.
    • (2006) Information Technology & Tourism , vol.8 , Issue.3-4 , pp. 239-254
    • Zafiropoulos, C.1    Vrana, V.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.