Strapping, as well as numerate: Occupational identity, masculinity and the aesthetics of nineteenth-century banking

Business History

Volumn 53, Issue 3, 2011, Pages 289-301

  van den Broek, Diane ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

Aesthetics; Banking; Bureaucracy; Career; Masculinity; Occupational identity

Indexed keywords

BANKING; BUREAUCRACY; ESTHETICS; LABOR MARKET; NINETEENTH CENTURY; OCCUPATION; RECRUITMENT (EMPLOYMENT);

AUSTRALIA; NEW SOUTH WALES;

EID: 79960274581     PISSN: 00076791     EISSN: 17437938     Source Type: Journal    
DOI: 10.1080/00076791.2011.565509     Document Type: Article

References (70)

1. Acker, J. (1990). Hierarchies, jobs, bodies: A theory of gendered organizations. Gender & Society, 4(2), 139-158.
2. Belisle, D. (2006). A labour force for the consumer century: Commodification in Canada's largest department stores, 1890 to 1940. Labour/le Travail, 58(Fall). Retrieved August 24, 2008, from http://www.historycooperative.org/journals/llt/58/belisle.html
3. Bolton, S.C. (2005). Emotion management in the workplace. Basingstoke: Palgrave Macmillan.
4. Booth, D., & Tatz, C. (2000). One-eyed: A view of Australian sport. Sydney: Allen & Unwin.
5. Bourdieu, P. (1984). Distinction: A social critique of the judgment of taste (Richard Nice, Trans.). Cambridge, MA: Harvard University Press.
6. Bourdieu, P. (1986). Distinction: A social critique of the judgement of taste. London: Routledge.
7. Bourdieu, P. (1995). Structures, habitus, practices. In J.D. Faubion (Ed.), Rethinking the subject: An anthology of contemporary European social thought (pp. 31-45). Oxford: Westview Press.
8. Brown, P. (1995). Cultural capital and social exclusion: Some observations on recent trends in education, employment and the labour market. Work, Employment and Society, 9(1), 29-51.
9. Burton, D. (1994). Financial services and the consumer. London: Routledge.
10. Callaghan, G., & Thompson, P. (2002). 'We recruit attitude': The selection and shaping of routine call centre labour. Journal of Management Studies, 39(2), 233-254.
11. Collinson, D.L., & Hearn, J. (1994). Naming men as men: Implications for work, organization and management. Gender, Work and Organization, 1(1), 2-22.
12. Cominos, P. (1963). Late Victorian sexual respectability and the social system. International Review of Social History, 8, 18-48.
13. Connell, R.W. (2005). Masculinities. Cambridge: Polity Press.
14. Cramer, D. (1992). 'This great colonial undertaking': The story of Australia's first bank. Australia: Boswell Printing Pty Ltd. (Produced by Corporate Communication Westpac Banking Corporation)
15. Crotty, M. (2001). Making the Australian male: Middle-class masculinity 1870-1920. Melbourne: Melbourne University Press.
16. Davidson, L.S., & Salsbury, S. (2005). Australia's first bank: Fifty years from BNSW to Westpac. Sydney: University of New South Wales Press Ltd.
17. Davis, K. (2002). A dubious equality: Men, women and cosmetic surgery. Body and Society, 8(1), 49-65.
18. Dean, D. (2005). Recruiting a self: Women performers and aesthetic labour. Work, Employment and Society, 19(4), 761-774.
19. du Gay, P. (1999). Consumption and identity at work. London: Sage.
20. Frenkel, S.J., Korczynski, M., Shire, K.A., & Tam, M. (1999). On the front line: Organization of work in the information economy. Ithaca, NY: Cornell University Press.
21. Garton, S. (1984). Insanity in New South Wales: Some aspects of its social history: 1878-1958. (PhD thesis). University of New South Wales, Australia.
22. Gertzl, B.G. (1961). Determinants of occupational communities in high status occupations. Sociological Quarterly, 2, 37-40.
23. Halford, S., & Savage, M. (1995). Restructuring organisations, changing people: Gender and restructuring in banking and local government. Work, Employment & Society, 9(1), 97-122.
24. Hall, A., Hockey, J., & Robinson, V. (2007). Occupational cultures and the embodiment of masculinity: Hairdressing, estate agency and firefighting. Gender, Work and Organization, 14(6), 534-551.
25. Hill, J. (1982). From subservience to strike: Industrial relations in the banking industry. St Lucia: University of Queensland Press.
26. Hochschild, A. (1983). The managed heart. Berkeley: University of California Press.
27. Holder, R.F. (1970). Bank of New South Wales: A history. Sydney: Angus and Robertson.
28. Korczynski, M. (2002). Human resource management in service work. Basingstoke: Palgrave.
29. Korczynski, M., & Ott, U. (2004). When production and consumption meet: Cultural contradictions and the enchanting myth of customer sovereignty. Journal of Management Studies, 41(4), 575-599.
30. Leidner, R. (2002). Fast food, fast talk: Service work and the routinization of everyday life. Los Angeles: University of California Press.
31. Macdonald, C.L., & Sirianni, C. (1996). The service society and the changing experience of work. In C.L. Macdonald & C. Sirianni (Eds.), Working in the service society (pp. 1-26). Philadelphia: Temple University Press.
32. Macintyre, S. (1999). A concise history of Australia. Melbourne: Cambridge University Press.
33. McCalman, J. (1997). Class and respectability in a working-class suburb: Richmond, Victoria, before the Great War. In R. White & P. Russel (Eds.), Memories and dreams: Reflections on twentieth century Australia (pp. 21-39). St Leonards: Allen & Unwin.
34. McDowell, L. (1997). Capital culture: Gender at work in the city. Oxford: Blackwell.
35. McKinlay, A. (2002). 'Dead Selves': The birth of the modern career. Organization, 9(4), 595-614.
36. McKinlay, A., & Wilson, R.G. (2006). 'Small acts of cunning': Bureaucracy, inspection and the career, 1890-1914. Critical Perspectives on Accounting, 17, 657-678.
37. Morgan, D. (2002). You too can have a body like mine. In S. Jackson & S. Scott (Eds.), Gender. A sociological reader (pp. 406-422). London: Routledge.
38. Nickson, D., Warhurst, C., & Dutton, E. (2005). The importance of attitude and appearance in the service encounter in retail and hospitality. Managing Service Quality, 15(2), 195-208.
39. Nickson, D., Warhurst, C., Witz, A., & Cullen, A.M. (2001). The importance of being aesthetic: Work, employment and service organisation. In A. Sturdy, I. Grugulis, & H. Willmott (Eds.), Customer service, empowerment and entrapment (pp. 170-190). New York: Palgrave.
40. Pateman, C. (1986). Introduction: The theoretical subversiveness of feminism. In C. Pateman & E. Gross (Eds.), Feminist challenges (pp. 1-10). Winchester, MA: Allen & Unwin.
41. Perrons, D., Fagan, C., McDowell, L., Ray, K., & Ward, K. (Eds.). (2006). Gender divisions and working time in the new economy: Changing patterns of work, care and public policy in Europe and North America. London: Edward Elgar Publishing.
42. Pettinger, L. (2004). Brand culture and branded workers: Service work and aesthetic labour in fashion retail. Consumption, Markets and Culture, 7(2), 165-184.
43. Pettinger, L. (2005). Gendered work meets gendered goods: Selling and services in clothing retail. Gender, Work and Organization, 12(5), 460-478.
44. Rich, B.L. (1995). Explaining feminization in the US banking industry, 1940-1980: Human capital, dual labor markets or gender queuing? Sociological Perspectives, 38, 357-380.
45. Ritzer, G. (1998). The McDonaldization thesis: Explorations and extensions. London: Sage.
46. Rosenberg, C. (1973). Sexuality, class and role in 19th century America. American Quarterly, 25(2), 131-153.
47. Seltzer, A.J. (2000). Controlling and motivating the workforce: Evidence from the banking industry in the late nineteenth and early twentieth centuries. Australian Economic History Review, 40(3), 219-238.
48. Seltzer, A.J., & Merrett, D.T. (2000). Personnel practices at the Union Bank of Australia: Panel evidence from the 1887-1900 entry cohorts. Journal of Labor Economics, 18, 573-613.
49. Skeggs, B. (2004). Context and background: Pierre Bourdieu's analysis of class, gender and sexuality. In L. Adkins & B. Skeggs (Eds.), Feminism after Bourdieu (pp. 3-18). Boston: Blackwell.
50. Sturdy, A., Grugulis, I., & Willmott, H. (2001). Customer service: Empowerment and entrapment. London: Palgrave.
51. Swartz, D. (1997). Culture and power: The sociology of Pierre Bourdieu. Chicago, IL: University of Chicago Press.
52. Taksa, L. (2005). 'About as popular as a dose of the clap': Steam diesel and masculinity at the new South Wales Eveleigh railway workshops. The Journal of Transport History, 26(2), 79-97.
53. Thompson, P., & Warhurst, C. (1998). Workplaces of the future. London: Macmillan.
54. Tyler, M., & Abbott, P. (1998). Chocs away: Weight watching in the contemporary airline industry. Sociology, 32(3), 433-450.
55. Van Maanen, J., & Barley, S. (1984). Occupational communities: Culture and control in organizations. Research in Organisational Behaviour, 6, 287-365.
56. Wajcman, J. (1991). Feminism confronts technology. North Sydney: Polity Press.
57. Walker, D. (1985). Continence for a nation, seminal loss and national vigour. Labour History, 48(May), 1-14.
58. Ward, R. (1958). The Australian legend. Melbourne: Oxford University Press.
59. Warhurst, C., Nickson, D., Witz, A., & Cullen, A.M. (2000). Aesthetic labour in interactive service work: Some case study evidence from the 'new' Glasgow. The Services Industries Journal, 20(3), 1-18.
60. Watson, J. (2000). Male bodies. Health, culture and identity. Buckingham: Open University Press.
61. Weber, M. (1959). The Protestant ethic and the spirit of capitalism. New York: Charles Scribner's sons.
62. Wharton, A. (1996). Service with a smile: Understanding the consequences of emotional labour. In C.L. Macdonald & C. Sirianni (Eds.), Working in the service society (pp. 91-112). Philadelphia: Temple University Press.
63. White, R. (1981). Inventing Australia. North Sydney: Allen & Unwin.
64. Willis, H. (2007). From a career in respectability to working on personality: An historical analysis of emotional and aesthetic labour in the Australian banking industry in the 1890s and 1980s (Unpublished honours thesis). University of Sydney, New South Wales, Australia.
65. Willis, P. (1977). Learning to labour. How working class kids get working class jobs. Farnborough, Hants: Saxon House.
66. Witz, A., Warhurst, C., & Nickson, D. (2003). The labour of aesthetics and the aesthetics of organization. Organization, 10(1), 33-54.
67. Wolkowitz, C. (2002). The social relations of body work. Work Employment Society, 16, 497-510.
68. Wolkowitz, C. (2006). Bodies at work. London: Sage Publications.
69. Wright, C. (2003). Beyond the ladies lounge: Australia's female publicans. Carlton, Melbourne: Melbourne University Press.
70. Wright, D. (2005). Commodifying respectability: Distinctions at work in the bookshop. Journal of Consumer Culture, 5(3), 295-314.