메뉴 건너뛰기




Volumn 8, Issue 4, 2006, Pages 297-315

Should recommendation agents think like people?

Author keywords

Decision making; Electronic commerce; Information search; Personalization; Recommendation agents

Indexed keywords


EID: 33646181967     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670506286326     Document Type: Article
Times cited : (68)

References (45)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces
    • Alba, Joseph, John G. Lynch Jr., Barton Weitz, Chris Janiszewski, Richard Lutz, Alan Sawyer, and Stacy Wood (1997). "Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces," Journal of Marketing, 61 (July). 38-53.
    • (1997) Journal of Marketing , vol.61 , Issue.JULY , pp. 38-53
    • Joseph, A.1    Lynch Jr., J.G.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 2
    • 0034337187 scopus 로고    scopus 로고
    • Internet Recommendation Systems
    • Ansari, Asim, Skander Essagier, and Rajeev Kohli (2000). "Internet Recommendation Systems," Journalof Marketing Research, 37 (August). 363-376.
    • (2000) Journalof Marketing Research , vol.37 , Issue.AUGUST , pp. 363-376
    • Asim, A.1    Essagier, S.2    Kohli, R.3
  • 3
    • 0034338871 scopus 로고    scopus 로고
    • Controlling the Information Flow: Effects on Consumers Decision Making and Preferences
    • Ariely, Dan (2000). "Controlling the Information Flow: Effects on Consumers Decision Making and Preferences," Journal of Consumer Research, 27 (September). 233-248.
    • (2000) Journal of Consumer Research , vol.27 , Issue.SEPTEMBER , pp. 233-248
    • Dan, A.1
  • 4
    • 2142786146 scopus 로고    scopus 로고
    • Learning by Collaborative and Individual-Based Recommendation Agents
    • Ariely, Dan, John G. Lynch, and Manuel Aparicio (2004). "Learning by Collaborative and Individual-Based Recommendation Agents," Journal of Consumer Psychology, 14 (1/2). 81-95.
    • (2004) Journal of Consumer Psychology , vol.14 , Issue.1-2 , pp. 81-95
    • Dan, A.1    Lynch, J.G.2    Aparicio, M.3
  • 5
    • 0040490069 scopus 로고
    • Further Validation of the Consumer Susceptibility to Interpersonal Influence Scale
    • Provo, UT: Association for Consumer Research, 770-76.
    • Bearden, William O., Richard G. Netemeyer, and Jesse E. Teel (1990). "Further Validation of the Consumer Susceptibility to Interpersonal Influence Scale," in Advances in Consumer Research, Vol. 17, Marvin E. Goldberg, Gerald Gorn, and Richard Pollay, eds. Provo, UT: Association for Consumer Research, 770-76.
    • (1990) Advances in Consumer Research
    • Bearden, W.O.1    Netemeyer, R.G.2    Teel, J.E.3    Goldberg, M.E.4    Gorn, G.5    Pollay, R.6
  • 6
    • 0025477607 scopus 로고
    • An Evaluation of Empirical Research in Managerial Support Systems
    • Benbasat, Izak and Barrie Nault (1990). "An Evaluation of Empirical Research in Managerial Support Systems," Decision Support Systems, 6 (August). 203-227.
    • (1990) Decision Support Systems , vol.6 , Issue.AUGUST , pp. 203-227
    • Izak, B.1    Nault, B.2
  • 7
    • 34250108028 scopus 로고
    • Model Selection and Akaikes Information Criterion (AIC): The General Theory and Its Analytical Extensions
    • Bozdogan, Hamparsum (1987). "Model Selection and Akaikes Information Criterion (AIC): The General Theory and Its Analytical Extensions," Psychometrika, 52 (3). 345-370.
    • (1987) Psychometrika , vol.52 , Issue.3 , pp. 345-370
    • Hamparsum, B.1
  • 8
    • 0000863370 scopus 로고
    • Communicator-Recipient Similarity and Decision Change
    • Brock, Timothy C. (1965). "Communicator-Recipient Similarity and Decision Change," Journal of Personality and Social Psychology, 1 (June). 650-654.
    • (1965) Journal of Personality and Social Psychology , vol.1 , Issue.JUNE , pp. 650-654
    • Brock, T.C.1
  • 9
    • 0002224979 scopus 로고
    • An Experimental Analysis of a Salesmans Expert and Referent Bases of Social Power in the Buyer-Seller Dyad
    • Busch, Paul and David Wilson (1976). "An Experimental Analysis of a Salesmans Expert and Referent Bases of Social Power in the Buyer-Seller Dyad," Journal of Marketing Research, 1 (February). 3-11.
    • (1976) Journal of Marketing Research , vol.1 , Issue.FEBRUARY , pp. 3-11
    • Paul, B.1    Wilson, D.2
  • 10
    • 0040807756 scopus 로고    scopus 로고
    • The Joint Effects of Effort and Quality on Decision Strategy Choice with Computerized Decision Aids
    • Chu, Pai-Cheng and Eric E. Spires (2000). "The Joint Effects of Effort and Quality on Decision Strategy Choice with Computerized Decision Aids," Decision Sciences, 31 (Spring). 91-106.
    • (2000) Decision Sciences , vol.31 , Issue.SPRING , pp. 91-106
    • Pai-Cheng, C.1    Spires, E.E.2
  • 11
    • 0037490520 scopus 로고    scopus 로고
    • Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity
    • Diehl, Kristin, Laura J. Kornish, and John G. Lynch Jr. (2003). "Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity," Journal of Consumer Research, 30 (June). 56-71.
    • (2003) Journal of Consumer Research , vol.30 , Issue.JUNE , pp. 56-71
    • Kristin, D.1    Kornish, L.J.2    Lynch Jr., J.G.3
  • 12
    • 58149407822 scopus 로고
    • Confidence in Judgment: Persistence of the Illusion of Validity
    • Einhorn, Hillel and Robin Hogarth (1978). "Confidence in Judgment: Persistence of the Illusion of Validity," Psychological Review, 85, 395-416.
    • (1978) Psychological Review , vol.85 , pp. 395-416
    • Hillel, E.1    Hogarth, R.2
  • 13
    • 84972758224 scopus 로고
    • Selling as a Dyadic Relationship: A New Approach
    • Evans, Franklin B. (1963). "Selling as a Dyadic Relationship: A New Approach," The American Behavioral Scientist, 6 (May). 76-79.
    • (1963) The American Behavioral Scientist , vol.6 , Issue.MAY , pp. 76-79
    • Evans, F.B.1
  • 14
    • 0033195950 scopus 로고    scopus 로고
    • A Short, Reliable Measure of Subjective Knowledge
    • Flynn, Lisa R. and Ronald E. Goldsmith (1999). "A Short, Reliable Measure of Subjective Knowledge," Journal of Business Research, 46 (September). 57-66.
    • (1999) Journal of Business Research , vol.46 , Issue.SEPTEMBER , pp. 57-66
    • Flynn, L.R.1    Goldsmith, R.E.2
  • 15
    • 0012878548 scopus 로고
    • The Effects of Source Characteristics on Cognitive Responses and Persuasion
    • Hillsdale, NJ: Lawrence Erlbaum, 141-72.
    • Haas, R. Glen (1981). "The Effects of Source Characteristics on Cognitive Responses and Persuasion," in Cognitive Responses in Persuasion, Richard E. Petty, Thomas S. Ostrom, and Timothy C. Brock, eds. Hillsdale, NJ: Lawrence Erlbaum, 141-72.
    • (1981) Cognitive Responses in Persuasion
    • Haas, R.G.1    Petty, R.E.2    Ostrom, T.S.3    Brock, T.C.4
  • 16
    • 0034340397 scopus 로고    scopus 로고
    • Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids
    • Haübl, Gerald and Valarie Trifts (2000). "Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids," Marketing Science, 19 (Winter). 4-21.
    • (2000) Marketing Science , vol.19 , Issue.WINTER , pp. 4-21
    • Gerald, H.1    Trifts, V.2
  • 17
    • 0037790718 scopus 로고    scopus 로고
    • Preference Construction and Persistence in Digital Marketplaces: The Role of Electronic Recommendation Agents
    • Haübl, Gerald and Kyle B. Murray (2003). "Preference Construction and Persistence in Digital Marketplaces: The Role of Electronic Recommendation Agents," Journal of Consumer Psychology, 13 (1). 75-91.
    • (2003) Journal of Consumer Psychology , vol.13 , Issue.1 , pp. 75-91
    • Gerald, H.1    Murray, K.B.2
  • 18
    • 0002037611 scopus 로고    scopus 로고
    • A Psychological Approach to Decision Support Systems
    • Hoch, Stephenand David Schkade (1996). "A Psychological Approach to Decision Support Systems," Management Science, 42 (1). 51-65.
    • (1996) Management Science , vol.42 , Issue.1 , pp. 51-65
    • Hoch, S.D.S.1
  • 19
    • 21344466485 scopus 로고
    • An Exploratory Study for Choice Rules Favored for High Stakes Decisions
    • Kahn, Barbara E. and J. Baron (1995). "An Exploratory Study for Choice Rules Favored for High Stakes Decisions," Journal of Consumer Psychology, 4, 305-328.
    • (1995) Journal of Consumer Psychology , vol.4 , pp. 305-328
    • Kahn, B.E.1    Baron, J.2
  • 20
    • 84965470384 scopus 로고
    • Information Displays and Decision Processes
    • Kleinmutz, Don N. and David Schkade (1993). "Information Displays and Decision Processes," Psychological Science, 4 (4). 221-227.
    • (1993) Psychological Science , vol.4 , Issue.4 , pp. 221-227
    • Kleinmutz, D.N.1    Schkade, D.2
  • 21
    • 2142822403 scopus 로고    scopus 로고
    • Decision Making in Information Rich Environments: The Role of Information Structure
    • Lurie, Nicholas H. (2004). "Decision Making in Information Rich Environments: The Role of Information Structure," Journal of Consumer Research, 30 (4). 473-487.
    • (2004) Journal of Consumer Research , vol.30 , Issue.4 , pp. 473-487
    • Lurie, N.H.1
  • 22
    • 0001378331 scopus 로고
    • Bar-gaining Behavior in a Buyer-Seller Dyad
    • Mathews, H. Lee, David. T. Wilson, and John F. Monoky (1972). "Bar-gaining Behavior in a Buyer-Seller Dyad," Journal of Marketing Research, 9 (February). 103-105.
    • (1972) Journal of Marketing Research , vol.9 , Issue.FEBRUARY , pp. 103-105
    • Lee, M.H.1    Wilson, D.T.2    Monoky, J.F.3
  • 23
    • 0001247340 scopus 로고
    • The Role of Performance Related Similarity in Social Comparison of Abilities: A Test of the Related Attributes Hypotheses
    • Miller, Carol T. (1984). "The Role of Performance Related Similarity in Social Comparison of Abilities: A Test of the Related Attributes Hypotheses," Journal of Experimental Social Psychology, 18 (November). 513-524.
    • (1984) Journal of Experimental Social Psychology , vol.18 , Issue.NOVEMBER , pp. 513-524
    • Miller, C.T.1
  • 24
    • 0034335611 scopus 로고    scopus 로고
    • Intimate Exchanges: Using Computers to Elicit Self-Disclosure from Consumers
    • Moon, Youngme (2000). "Intimate Exchanges: Using Computers to Elicit Self-Disclosure from Consumers," Journal of Consumer Research, 26 (March). 323-339.
    • (2000) Journal of Consumer Research , vol.26 , Issue.MARCH , pp. 323-339
    • Youngme, M.1
  • 25
    • 33646184537 scopus 로고    scopus 로고
    • Consumer Information Search Revisited: Theory and Empirical Analysis
    • Moorthy, Sridhar, Brian T. Ratchford, and Debabrata Talukdar (1997). "Consumer Information Search Revisited: Theory and Empirical Analysis," Journal of Consumer Research, 22 (March). 98-109.
    • (1997) Journal of Consumer Research , vol.22 , Issue.MARCH , pp. 98-109
    • Sridhar, M.1    Ratchford, B.T.2    Talukdar, D.3
  • 26
    • 20444499779 scopus 로고    scopus 로고
    • E-S Qual: A Multiple-Item Scale for Assessing Electronic Service Quality
    • Parasuraman, A, Valarie A. Zeithaml, and Arvind Malhotra (2005). "E-S Qual: A Multiple-Item Scale for Assessing Electronic Service Quality," Journal of Service Research, 7 (February). 213-233.
    • (2005) Journal of Service Research , vol.7 , Issue.FEBRUARY , pp. 213-233
    • Parasuraman, A.1    Zeithaml, V.A.2    Malhotra, A.3
  • 27
    • 0001312089 scopus 로고
    • SERVQUAL: A Multiple Item Scale for Measuring Consumer Perceptions of Service Quality
    • Parasuraman, A, Valarie A. Zeithaml, and Leonard Berry (1988). "SERVQUAL: A Multiple Item Scale for Measuring Consumer Perceptions of Service Quality," Journal of Retailing, 64 (1). 12-40.
    • (1988) Journal of Retailing , vol.64 , Issue.1 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.3
  • 28
    • 0001101354 scopus 로고
    • Task Complexity and Contingent Processing in Decision Making: An Information Search and Protocol Analysis
    • Payne, John W. (1976). "Task Complexity and Contingent Processing in Decision Making: An Information Search and Protocol Analysis," Organizational Behavior and Human Performance, 16 (August). 366-387.
    • (1976) Organizational Behavior and Human Performance , vol.16 , Issue.AUGUST , pp. 366-387
    • Payne, J.W.1
  • 32
    • 0001222908 scopus 로고
    • The Value of Unit Price Information
    • Russo, J. Edwards (1977). "The Value of Unit Price Information," Journal of Marketing Research, 14 (May). 193-201.
    • (1977) Journal of Marketing Research , vol.14 , Issue.MAY , pp. 193-201
    • Russo, J.E.1
  • 33
    • 84990352338 scopus 로고    scopus 로고
    • The rise of e-service
    • Rust, Roland T. (2001). "The Rise of E-Service," Journal of Service Research, 3 (4). 283-284.
    • (2001) Journal of Service Research , vol.3 , Issue.4 , pp. 283-284
    • Rust, R.T.1
  • 35
    • 0000120766 scopus 로고
    • Estimating the Dimension of a Model
    • Schwarz, G. (1978). "Estimating the Dimension of a Model," Annals of Statistics, 6, 461-464.
    • (1978) Annals of Statistics , vol.6 , pp. 461-464
    • Schwarz, G.1
  • 36
    • 0001971028 scopus 로고
    • Similarity, Credibility and Attitude Change: A Review and a Theory
    • Simons, Herbert W., Nancy Berkowitz, and R. John Moyer (1970). "Similarity, Credibility and Attitude Change: A Review and a Theory," Psychological Bulletin, 73 (January). 1-16.
    • (1970) Psychological Bulletin , vol.73 , Issue.JANUARY , pp. 1-16
    • Simons, H.W.1    Berkowitz, N.2    Moyer, R.J.3
  • 37
    • 0002734011 scopus 로고
    • The Economics of Information
    • Stigler, George (1961). "The Economics of Information," Journal of Political Economy, 64 (June). 213-225.
    • (1961) Journal of Political Economy , vol.64 , Issue.JUNE , pp. 213-225
    • George, S.1
  • 38
    • 0037783326 scopus 로고    scopus 로고
    • The Impact of Recommendation Agents on Consumer Evaluation and Choice: The Moderating Role of Category Risk, Product Complexity, and Consumer Knowledge
    • Swaminathan, Vanitha (2003). "The Impact of Recommendation Agents on Consumer Evaluation and Choice: The Moderating Role of Category Risk, Product Complexity, and Consumer Knowledge," Journal of Consumer Psychology, 13, 93-101.
    • (2003) Journal of Consumer Psychology , vol.13 , pp. 93-101
    • Vanitha, S.1
  • 39
    • 44349157806 scopus 로고
    • The Use of Information in Decision Making: An Experimental Investigation of the Impact of Computer-Based Decision Aids
    • Todd, Peter and Izak Benbasat (1992). "The Use of Information in Decision Making: An Experimental Investigation of the Impact of Computer-Based Decision Aids," MIS Quarterly, 16 (September). 373-393.
    • (1992) MIS Quarterly , vol.16 , Issue.SEPTEMBER , pp. 373-393
    • Peter, T.1    Benbasat, I.2
  • 40
    • 0033476852 scopus 로고    scopus 로고
    • How Advertising Works: What Do We Really Know?
    • Vakratsas, Demetrios and Tim Ambler (1999). "How Advertising Works: What Do We Really Know?," Journal of Marketing, 63 (January). 28-44.
    • (1999) Journal of Marketing , vol.63 , Issue.JANUARY , pp. 28-44
    • Demetrios, V.1    Ambler, T.2
  • 42
    • 0030500139 scopus 로고    scopus 로고
    • Predicting Preferences: An Examination of Agent Learning
    • West, Patricia M. (1996). "Predicting Preferences: An Examination of Agent Learning," Journal of Consumer Research, 23 (June). 68-80.
    • (1996) Journal of Consumer Research , vol.23 , Issue.JUNE , pp. 68-80
    • West, P.M.1
  • 43
    • 0000769677 scopus 로고
    • The Effect of Salesman Similarity and Expertise on Consumer Purchasing Behavior
    • Woodside, Arch G. and William Davenport Jr. (1974). "The Effect of Salesman Similarity and Expertise on Consumer Purchasing Behavior," Journal of Marketing Research, 11 (May). 198-202.
    • (1974) Journal of Marketing Research , vol.11 , Issue.MAY , pp. 198-202
    • Woodside, A.G.1    Davenport Jr., W.2
  • 44
    • 0038119511 scopus 로고    scopus 로고
    • ETailQ: Dimensionalizing, Measuring and Predicting eTail Quality
    • Wolfinbarger, Mary and Mary Gilly (2003). "eTailQ: Dimensionalizing, Measuring and Predicting eTail Quality," Journal of Retailing, 79 (3). 183-198.
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 183-198
    • Mary, W.1    Gilly, M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.