The knowledge management processes in medium enterprises in example of Polish enterprises

International Journal of Innovation and Learning

Volumn 9, Issue 4, 2011, Pages 435-450

  Paliszkiewicz, Joanna Olga ^a  

^a WARSAW UNIVERSITY OF LIFE SCIENCES   (Poland)

Author keywords

Innovation; Knowledge management; Knowledge management process; Learning; Medium enterprises

Indexed keywords

COMPETITIVENESS; INDUSTRIAL TECHNOLOGY; INNOVATION; KNOWLEDGE; LEARNING; MANAGEMENT; SMALL AND MEDIUM-SIZED ENTERPRISE; TECHNOLOGICAL DEVELOPMENT;

SILESIA;

EID: 79958155541     PISSN: 14718197     EISSN: 17408016     Source Type: Journal    
DOI: 10.1504/IJIL.2011.040540     Document Type: Article

References (73)

1. Alavi, M. and Leidner, D. (2001) 'Review: knowledge management and knowledge management systems: conceptual foundations and research issues', MIS Quarterly, Vol. 25, No. 1, pp.107-136. (Pubitemid 33738451)
2. Almeida P. and Kogut, B. (1999) 'Localization of knowledge and the mobility of engineers in regional networks', Management Sciences, Vol. 45, pp.905-917.
3. Anussornnitisarn, P., Sanpanich, S., Phusavat, K., Kess, P. and Muhos, M. (2010) 'Sustaining organisational innovation and learning through external knowledge', Int. J. Innovation and Learning, Vol. 7, No. 1, pp.85-99.
4. Appleyard, M.M. (1996) How does knowledge flow? Interfirm patterns in the semiconductor industry', Strategic Management Journal, Vol. 17, pp.137-154.
5. Argote, L., Beckman, S.L. and Epple, D. (1990) 'The persistence and transfer of learning industrial settings', Management Science, Vol. 36, pp.140-154.
6. Ashforth, B.E. and Mael, F. (1989) 'Social identity theory and the organization', Academy of Management Review, Vol. 14, pp.20-39.
7. Awad, E.M. and Ghaziri, H.M. (2004) Knowledge Management, Pearson Education International, New Jersey, Vol. 2, p.186.
8. Baum, J.A.C. and Ingram, P. (1998) ,Survival-enhancing learning in the Manhattan hotel industry', 1898-1980, Management Science, Vol. 44, pp.996-1016. (Pubitemid 128591691)
9. Becerra-Fernandez, I. and Sabherwal, R. (2001) ,Organizational knowledge management: a contingency perspective', Journal of Management Information Systems, Vol. 18, No. 1, pp.23-55. (Pubitemid 32716724)
10. Blaszczuk, A., Brdulak, J., Guzik, M., Pawluczuk, A. (2003) Zarza̧dzanie wiedza̧ w polskich przedsiȩbiorstwach, SGH, Warszawa, pp.53-54.
11. Borghoff, U.M. and Pareschi, R. (1998) Information Technology for Knowledge Management, Springer Verlag, Berlin.
12. Choi, B. and Lee, H. (2002) 'Knowledge management strategy and its links to knowledge creation process', Export Systems with Application, Vol. 23, pp.173-187. (Pubitemid 34991871)
13. Choi, B. and Lee, H. (2003) 'Knowledge management enablers, processes, and organizational performance: an integration view and empirical examination', Journal of Management Information Systems, Vol. 20, No. 1, pp.179-228.
14. Davenport, T. and Prusak, L. (1998) Working Knowledge, Harvard Business School Press, Boston.
15. Frappaolo, C. (2000) Ushering in the Knowledge - Based Economy, The Delphi Group Symposium.
16. Galbaraith, C.S. (1990) 'Transferring core manufacturing technologies in high technology firms', California Management Review, Vol. 32, No. 4, pp.56-70.
17. Gierszewska, G. (2003) 'Strategie organizacji w dobie globalizacji', Oficyna Wydawnicza WSHiP, Warszawa.
18. Gladstone, B. (2004) Zarza̧dzanie wiedza̧ PETIT, Warszawa, p.142.
19. Gold, A.H. and Malhotra, A. (2001) 'Knowledge management and organizational capabilities perspective', Journal of Management Information Systems, Vol. 18, No. 1, pp.185-214. (Pubitemid 32716729)
20. Gruenfeld, D.H., Martorana, P.V. and Fan, E.T. (2000) 'What do groups learn from their worldliest members? Direct and indirect influence in dynamic teams', Organizational Behavior and Human Decision Processes, Vol. 82, pp.45-59.
21. Gupta, B., Iyer, L.S. and Aronson, J.E. (2000) 'Knowledge management: practices and challenges', Industrial Management and Data Systems, Vol. 100, No. 1, pp.17-21.
22. Hislop, D. (2005) Knowledge Management in Organization. A Critical Introduction, Oxford University Press, New York, p. 15.
23. Holsapple, C.W. and Joshi, K.D. (2001) 'Organizational knowledge resources', Decision Support System, Vol. 31, pp.43-44.
24. Holsapple, C.W. and Joshi, K.D. (2002) 'Knowledge manipulation activities: results of a Delphi study', Information & Management, Vol. 39, No. 6, pp.477-490. (Pubitemid 34249526)
25. Hsu, J. and Turoff, M. (2007) 'Focusing computer training to user needs: the impacts of online and offline training on earning', Int. J. Innovation and Learning, Vol. 4, pp.530-546. (Pubitemid 47316639)
26. Hurley, R. and Hult, T. (1998) 'Innovation, market orientation, and organizational learning: an integration and empirical examination', Journal of Marketing, Vol. 62, No. 3, pp.42-54.
27. Jarvenpaa, S. and Staples, D. (2001) 'Exploring perceptions of organizational ownership of information and expertise', Journal of Management Information System, Vol. 18, pp.151-183. (Pubitemid 32716728)
28. Kelloway, E. and Barling, J. (2000) 'Knowledge work as organizational behavior', Int. J. Management Reviews, Vol. 2, pp.287-304.
29. Kess, P., Phusavat, K. and Takala, J. (2006) 'Proposed framework for managing external knowledge: advancing business and management in knowledge-based society', Proceedings of the 7th Management International Conference (MIC), Slovenia.
30. Kim, W. and Mauborgne, R. (1998) 'Procedural justice, strategic decision-making and the knowledge economy', Strategic Management Journal, Vol. 19, pp.323-338.
31. Kim, G-M. and Kil, E-S. (2008) 'Architectural features of knowledge management success organisations', Int. J. Innovation and Learning, Vol. 5, No. 6, pp.617-632.
32. Krogh, G., Nonaka I. and Aben, M. (2001) 'Making the most of your company's knowledge: a strategic framework', Long Range Planning, Vol. 4, p.425.
33. Krogh, G., Roos, J. and Kleine, D. (1998) Knowing in Firms, Thousand Oaks, CA, Sage, pp.269-284.
34. Levine, J.M., Higgins, E.T. and Choi, H-S. (2000) 'Development of strategic norms in groups', Organizational Behavior and Human Decision Processes, Vol. 82, pp.88-101.
35. Liebowitz, J. (2003) 'A knowledge management implementation plan at a leading US technical government organization: a case study', Knowledge and Process Management, Vol. 10, No. 4, pp.254-259. (Pubitemid 38092178)
36. Liebowitz, J. and Beckman, T. (1998) Knowledge Organizations: What Every Manager Should Know, St Lucie Press, Boca Raton.
37. Liebowitz, J. and Suen, C. (2000) 'Developing knowledge management metrics for measuring intellectual capital', Journal of Intellectual Capital, Vol. 1, No. 1, pp.54-67. (Pubitemid 33239256)
38. Liebowitz, J., Ayyavoo, N., Nguyen, H., Carran, D. and Simien, J. (2007) 'Cross-generational knowledge flows in edge organizations', Industrial Management & Data Systems, Vol. 107, No. 8, p.1128.
39. Marquardt, M. (1996) Building the Learning Organization, McGraw Hill, New York.
40. Mazur, A., Jaworska, K. and Mazur, D. (2001) 'CRM zarza̧dzanie kontaktami z klientami', MADAR, Zabrze, pp.98-99, p.111.
41. McEvily, B. and Zaheer, A. (1999) 'Bringing ties: a source of firm heterogeneity in competitive capabilities', Strategic Management Journal, Vol. 20, pp.1133-1156. (Pubitemid 129546711)
42. McLure-Wasko, M. and Faraj, S. (2000) 'It is what one does: why people participate and help others in electronic communities of practice', Strategic Information Systems Journal, Vol. 9, pp.155-173.
43. Moreland, R.L. and Myaskovsky, L. (2000) 'Exploring the performance benefits of group training: transactive memory or improved communication?', Organizational Behavior and Human Decision Processes, Vol. 82, pp.117-133.
44. Nonaka, I. (1991) 'The knowledge-creating company', Harvard Business Review, Vol. 69, No. 6, pp.96-104.
45. Nonaka, I., Byosiere, P. and Konno, N. (1994) 'Organizational knowledge creation theory: a first comprehensive test', International Business Review, nr Vol. 3, No. 4, pp.337-351.
46. Nonaka I. and Konno, N. (1998) 'The concept of 'ba': building a foundation for knowledge creation', California Management Review, Vol. 40, No. 3, pp.40-54.
47. Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company, Oxford University Press, New York.
48. Nonaka, I., Toyama, R. and Konno, N. (2000) 'SECI, ba and leadership: a unified model of dynamic knowledge creation', Long Range Planning, Vol. 33, pp.25-34.
49. Paliszkiewicz, J.O. (2007) 'Knowledge management: an integrative view and empirical examination', Cybernetics and Systems, Vol. 38, No. 8, pp.825-836.
50. Paliszkiewicz, J.O. (2007a) 'Transfer wiedzy a organizacyjna kreatywność', Przegla̧d Organizacji, Vol. 2, pp.15-18.
51. Paliszkiewicz, J.O. (2009) 'Knowledge codification and organizational performance in small and medium enterprises, International Journal of Management and Enterprise Development, Vol. 6, No. 1, pp.80-87.
52. Phusavat, K. and Kess, P. (2008) 'Roadmap for knowledge sharing and transfer: sustaining outsourcing relationships', Int. J. Innovation and Learning, Vol. 5, No. 5, pp.496-511.
53. Phusavat, K., Sanpanich, S., Kess, P. and Muhos, M. (2009) 'The roles of external knowledge in organisational learning and development', Int. J. Innovation and Learning, Vol. 6, No. 5, pp.537-549.
54. Preffer, J. and Sutton, R. (2000) The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, Harvard Business School Press, Cambridge, MA.
55. Probst, G., Raub, S. and Romhardt, K. (2002) 'Zarza̧dzanie wiedza̧ w organizacji', Oficyna Ekonomiczna, Kraków, Vol. 86, No. 177, pp.184, p.231.
56. Quinn, J.B., Anderson, P. and Finkelstein, S. (1996) 'Leveraging intellect', Academy of Management Executive, Vol. 10, No. 3, pp.7-27. (Pubitemid 126681227)
57. Reio, T.G. and Wiswell, A. (2000) 'Field investigation of the relationship among adult curiosity, workplace learning, and job performance', Human Resource Development Quarterly, Vol. 11, pp.5-30.
58. Ruggles, R.L. (1997) Knowledge Management Tools, Butterworth-Heinemann, Boston.
59. Rulke, D.L., Zeheer, S. and Anderson, M.H. (2000) 'Sources of managers' knowledge of organizational capabilities', Organizational Behaviour and Human Decision Processes, Vol. 82, pp.134-149.
60. Savidge, J. (1994) The Pathmaster Guidebook - New Resources, Mentor, Coaches, Gurus & Angels, The Finnish Academies of Technology, Helsinki.
61. Schultze, F. and Leidner, D.E. (2002) 'Knowledge management in IS research', MIS Quarterly, Vol. 26, No. 3, pp.213-242.
62. Soliman, F. and Spooner, K. (2000) 'Strategies for implementing knowledge management: role of human resources management', Journal of Knowledge Management, Vol. 4, pp.337-345.
63. Stasser, G. and Titus, W. (1987) 'Effects of information load and percentage of shared information load and percentage of shared information on the dissemination of unshared information during group discussion', Journal of Personality and Social Psychology, Vol. 53, pp.81-93.
64. Story, J. and Burnett, E. (2000) 'Knowledge management initiatives: learning from failure', Journal of Knowledge Management, Vol. 4, No. 2, pp.145-156.
65. Strojny, M. (2000) 'Zarza̧dzanie wiedza̧ - ogólny zarys koncepcji', Przeglqd Organizacji, Vol. 2, p.22.
66. Swieringa J. and Wierdsma, A. (1992) 'Becoming a learning organization: beyond the leaning curve', Wokingham, UK: Addison-Wesley, pp.34-43.
67. Szulanski, G. (1996) 'Exploring internal stickiness: impediments to the transfer of best practice within the firm', Strategic Management Journal, Vol. 17, pp.27-43.
68. Szulanski, G., Cappetta, R. and Jensen, R.J. (2004) ,When and how trustworthiness matters: knowledge transfer and the moderating effect of causal ambiguity', Organization Science, Vol. 15, No. 5, pp.600-613. (Pubitemid 39453867)
69. Tiwana, A. (2001) The Knowledge Management Toolkit: Practical Techniques for Building Knowledge Management Systems, Prientice-Hall, Engelwood Cliffs, New York.
70. Tsoukas, H. and Vladimirou, E. (2001) 'What is organizational knowledge?', Journal of Management Studies, Vol. 38, No. 7, pp.973-993.
71. Van der Spek, R. and Spijkervet, A. (1996) Knowledge Management, Dealing Intelligently with Knowledge, Kenniscentrum CIBIT, Utrecht.
72. Van, A., Monetta, D. and Sink, D. (1994) 'Affinity groups: the missing link in employee involvement', Organizational Dynamics, Vol. 22, pp.38-54.
73. Wigg, K.M. (1993) Knowledge Management Foundations: Thinking about Thinking-How People and Organizations Create, Represent and Use Knowledge, Schema Press, Arlington Texas.