Knowledge management initiatives: Learning from failure

Journal of Knowledge Management

Volumn 4, Issue 2, 2000, Pages 145-156

  Storey, John ^a   Barnett, Elizabeth ^a  

^a OPEN UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

Author keywords

Company failures; Knowledge management; Learning

Indexed keywords

EID: 84986077463     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/13673270010372279     Document Type: Article

References (52)

1. Argyres, N. (1996), “Capabilities, technological diversification and divisionalization”, Strategic Management Journal, Vol. 17, pp. 395-410.
2. Blackler, F. (1995), “Knowledge, knowledge work and organisations: an overview and interpretation”, Organization Studies, Vol.16 No. 6, pp. 1021-47.
3. Bock, F. (1998), “The intelligent organisation”, Prism (Arthur D. Little) 2nd quarter, pp.5-15.
4. Cheng, Y.T. and Van de Ven, A.H. (1996), “Learning the innovation journey: order out of chaos?”, Organization Science, Vol. 7, pp. 593-614.
5. Cohen, S. (1998), “Knowledge management's killer applications”, Training and Development, Vol. 52 No.1, pp. 50-7.
6. Davenport, T. and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
7. Doz, Y., Angelmar, R. et al. (1987), “Technological innovation and interdependence: a challenge for the large complex firm”, Technology in the Modern Corporation, M. Horwitch, Pergamon Press, New York, NY.
8. Drucker, P. (1993), Post-Capitalist Society, HarperCollins, New York, NY.
9. DTI (1998), The Competitiveness White Paper, Department of Trade and Industry, London.
10. Edvinsson, L. and Sullivan, P. (1996), “Developing a model for managing intellectual capital”, European Management Journal, Vol.14 No. 4, pp. 356-65.
11. Gibbons, M., Limoges, C. et al. (1994), The New Production of Knowledge, Sage, London.
12. Grant, R.M. (1996), “Toward a knowledge-based theory of the firm”, Strategic Management Journal, Vol.17, pp.109-22.
13. Hamel, G. (1991), “Competition for competence and interpartner learning within international strategic alliances”, Strategic Management Journal, Vol. 12, pp. 83-103.
14. Hibbard, J. and Carillo, K.M. (1998), “Knowledge revolution”, Informationweek, Vol. 5 No. 663, pp. 49-54.
15. Huseman, R.C. and Goodman, J. (1998), Leading with Knowledge: The Nature of Competition in the 21st Century, Sage, London.
16. Koffman, F. and Senge, P. (1993), “Communities of commitment: the heart of the learning organization”, Organizational Dynamics, Autumn, pp. 4-23.
17. KPMG, M.C. (1998), Knowledge Management Research Report, KPMG Website, London.
18. Lam, A. (1998), Tacit Knowledge, Organizational Learning and Innovation: A Societal Perspective, British Academy of Management, Nottingham.
19. Lucier, C. and Torsiliera, J. (1997), “Why knowledge programs fail”, Strategy and Business, 4th quarter, pp. 14-28.
20. Mintzberg, H. (1998), “Covert leadership: notes on managing professionals”, Harvard Business Review, November-December, pp.140-7.
21. Mulhotra, Y. (1998), “Tools@work: deciphering the knowledge management hype”, The Journal of Quality and Participation, Vol. 21 No. 4, pp. 58-60.
22. Nelson, R.R. and Winter, S. (1982), An Evolutionary Theory of Economy Change, Cambridge University Press, Cambridge, MA.
23. Nonaka, I. (1994), “A dynamic theory of organizational knowledge creation”, Organization Science, Vol. 5 No.1, pp.14-36.
24. Penrose, E. (1959), The Theory of the Growth of the Firm, Wiley, New York, NY.
25. Polanyi, M. (1962), Personal Knowledge: Towards a Post-critical Philosophy, University of Chicago Press, Chicago, IL.
26. Polanyi, M. (1966), The Tacit Dimension, Doubleday, New York, NY.
27. Prusack, L. (Ed.) (1997), Knowledge in Organizations, Butterworth-Heinemann, Boston, MA.
28. Quinn, J.B. (1992), “The intelligent enterprise: a new paradigm”, The Academy of Management Executive, Vol. 6 No. 4, pp. 48-64.
29. Reich, R. (1992), The Work of Nations, Vintage Press, New York, NY.
30. Ruggles, R. (1998), “The state of the notion: knowledge management in practice”, California Management Review, Vol. 40 No. 3, pp. 80-9.
31. Scarbrough, H. and Swan, J. (1999), Case Studies in Knowledge Management, IPD, New York, NY.
32. Scarbrough, H., Swan, J. et al. (1999), Knowledge Management: A Literature Review, IPD, London.
33. Schon, D.A. (1983), The Reflective Practitioners: How Professionals Think in Action, Arena, London.
34. Skyrme, D.J. and Amidon, D.M. (1998), “New measures of success”, The Journal of Business Strategy, Vol. 19 No. 1, pp. 20-4.
35. Spender, J.C. (1996a), “Making knowledge the basis of a dynamic theory of the firm”, Strategic Management Journal, Vol. 17, Winter (special issue), pp. 45-62.
36. Spender, J.C. (1996b), “Organizational knowledge, learning and memory: three concepts in search of a theory”, Journal of Organizational Change Management, Vol. 9 No. 1, pp. 63-78.
37. Stewart, T.A. (1991), “Brainpower”, Fortune, Vol. 123 No. 11, pp. 44-60.
38. Stewart, T.A. (1997), Intellectual Capital: The New Wealth of Organizations, Nicholas Brealy, London.
39. Swan, J. (1999), Introduction, Case Studies in Knowledge Management, in Scarbrough, H. and Swan, J., IPD, London.
40. Tsoukas, H. (1996), “The firm as a distributed knowledge system: a constructionist approach”, Strategic Management Journal, Vol. 17, Winter (special issue), pp. 11-25.
41. Zack, M.H. (1999), “Developing a knowledge strategy”, California Management Review, Vol. 41 No. 3, pp. 125-45.
42. Cole-Gomolski, B. (1997), “Users loathe to share their know-how”, Computerworld, Vol. 31 No. 46, p. 6.
43. Fulmer, R. and Gibbs, P. (1998), “The second generation learning organization: new tools for sustaining competitive advantage”, Organizational Dynamics, Vol. 27 No. 2, pp. 6-20.
44. Green, K. et al. (1998), “Differences in ‘styles’ of technological innovations; introduction to special issue”, Technology Analysis & Strategic Management, Vol. 10 No. 1, pp. 403-7.
45. Hansen, M.T. and Nohria, N. (1999), “What's your strategy for managing knowledge?”, Harvard Business Review, March-April, pp. 106-16.
46. Holtshouse, D. (1998), “Knowledge research issues”, California Management Review, Vol. 40 No. 3, pp. 277-81.
47. Leonard, D. and Sensiper, S. (1998), “The role of tacit knowledge in group innovation”, California Management Review, Vol. 40 No. 3, pp. 112-33.
48. Lundvall, B. (1998), “Why study national systems and national styles of innovation?”, Technology Analysis & Strategic Management, Vol. 10 No. 4, pp. 407-22.
49. Lundvall, B.-A. (1992), National Systems of Innovation: Towards a Theory of Innovation and Interactive Learning, Pinter, London.
50. Nonaka, I. (1991), “The knowledge creating company”, Harvard Business Review, November-December, pp. 96-104.
51. Nonaka, I.a.T., H. (1995), The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, Oxford.
52. von Krogh, G., Nonaka, I. and Ichijo, K. (1997), “Develop knowledge activists”, European Management Journal, Vol. 15 No. 5, pp. 475-83.