메뉴 건너뛰기




Volumn 113, Issue 5, 2011, Pages 625-636

Food recalls, systemic causal factors and managerial implications: The case of Premiere Quality Foods

Author keywords

Canada; Food industry; Food safety; Product recall; Safety critical systems

Indexed keywords


EID: 79955933666     PISSN: 0007070X     EISSN: None     Source Type: Journal    
DOI: 10.1108/00070701111131737     Document Type: Article
Times cited : (23)

References (53)
  • 1
    • 44649198330 scopus 로고    scopus 로고
    • From stakeholder to stakeholder management in crisis episodes: A case study in a public transportation company
    • Acquier, A., Gand, S. and Szpirglas, M. (2008), "From stakeholder to stakeholder management in crisis episodes: a case study in a public transportation company" in Journal of Contingencies and Crisis Management, Vol. 16, No. 2, pp. 101-14.
    • (2008) Journal of Contingencies and Crisis Management , vol.16 , Issue.2 , pp. 101-114
    • Acquier, A.1    Gand, S.2    Szpirglas, M.3
  • 2
    • 33748660099 scopus 로고    scopus 로고
    • The roles of perceived shared involvement and information overload in understanding how audiences make meaning of news about bioterrorism
    • Aldoory, L. and Van Dyke, M.A. (2006), "The roles of perceived shared involvement and information overload in understanding how audiences make meaning of news about bioterrorism" in Journalism and Mass Communication Quarterly, Vol. 83, No. 2, pp. 346-61.
    • (2006) Journalism and Mass Communication Quarterly , vol.83 , Issue.2 , pp. 346-361
    • Aldoory, L.1    van Dyke, M.A.2
  • 3
    • 79955939262 scopus 로고    scopus 로고
    • Label law cuts exports to the bone
    • July 20
    • Armstrong, M. (2009), "Label law cuts exports to the bone" in Toronto Star, Vol. July 20, p. A11.
    • (2009) Toronto Star
    • Armstrong, M.1
  • 5
    • 38349152048 scopus 로고
    • Preparing the marketing manager for crisis: The use and application of new strategic tools
    • Barton, L. (1994), "Preparing the marketing manager for crisis: the use and application of new strategic tools" in Marketing Intelligence & Planning, Vol. 12, No. 11, pp. 41-6.
    • (1994) Marketing Intelligence & Planning , vol.12 , Issue.11 , pp. 41-46
    • Barton, L.1
  • 6
    • 42349109092 scopus 로고    scopus 로고
    • Designing a participatory process for stakeholder involvement in a societal decision
    • Bayley, C. and French, S. (2008), "Designing a participatory process for stakeholder involvement in a societal decision" in Group Decision and Negotiation, Vol. 17, No. 3, pp. 195-210.
    • (2008) Group Decision and Negotiation , vol.17 , Issue.3 , pp. 195-210
    • Bayley, C.1    French, S.2
  • 7
    • 40149088277 scopus 로고    scopus 로고
    • The relationship of third-party certification (TPC) to sanitary/phytosanitary (SPS) measures and the international agri-food trade: Case study
    • Eurepgap, Report No. 7, United States Agency for International Development, Washington, DC
    • Bush, L., Thiagarajan, D., Hatanaka, M., Bain, C., Flores, L. and Frahm, M. (2005), "The relationship of third-party certification (TPC) to sanitary/phytosanitary (SPS) measures and the international agri-food trade: case study", Eurepgap, Report No. 7, United States Agency for International Development, Washington, DC.
    • (2005)
    • Bush, L.1    Thiagarajan, D.2    Hatanaka, M.3    Bain, C.4    Flores, L.5    Frahm, M.6
  • 9
    • 67650266427 scopus 로고    scopus 로고
    • Defying a reputational crisis - Cadbury's salmonella scare: Why are customers willing to forgive and forget?
    • Carroll, C. (2009), "Defying a reputational crisis - Cadbury's salmonella scare: why are customers willing to forgive and forget?" in Corporate Reputation Review, Vol. 12, No. 1, pp. 64-82.
    • (2009) Corporate Reputation Review , vol.12 , Issue.1 , pp. 64-82
    • Carroll, C.1
  • 10
    • 52449125016 scopus 로고    scopus 로고
    • The gateway to a Canadian market-driven agricultural economy: A framework for demand chain management in the food industry
    • Charlebois, S. (2008), "The gateway to a Canadian market-driven agricultural economy: a framework for demand chain management in the food industry" in British Food Journal, Vol. 110, No. 9, pp. 882-97.
    • (2008) British Food Journal , vol.110 , Issue.9 , pp. 882-897
    • Charlebois, S.1
  • 11
    • 84992947919 scopus 로고    scopus 로고
    • II Environmental uncertainty and vertical integration in a small business network: The case of Natural Valley Farms, Inc
    • Charlebois, S. and Camp, R.D. (2007), "II Environmental uncertainty and vertical integration in a small business network: the case of Natural Valley Farms, Inc." in Journal of Enterprising Communities, Vol. 1, No. 3, pp. 252-67.
    • (2007) Journal of Enterprising Communities , vol.1 , Issue.3 , pp. 252-267
    • Charlebois, S.1    Camp, R.D.2
  • 12
    • 34248575791 scopus 로고    scopus 로고
    • Processual learning, environmental pluralism, and inherent challenges of managing a socioeconomic crisis: The case of the Canadian mad cow crisis
    • Charlebois, S. and Labrecque, J. (2007), "Processual learning, environmental pluralism, and inherent challenges of managing a socioeconomic crisis: the case of the Canadian mad cow crisis" in Journal of Macromarketing, Vol. 27, No. 2, pp. 115-25.
    • (2007) Journal of Macromarketing , vol.27 , Issue.2 , pp. 115-125
    • Charlebois, S.1    Labrecque, J.2
  • 14
    • 38349122736 scopus 로고    scopus 로고
    • Coordination for traceability in the food chain. A critical appraisal of European regulation
    • Chartier, C. and Valceschini, E. (2007), "Coordination for traceability in the food chain. A critical appraisal of European regulation" in European Journal of Law and Economics, Vol. 25, pp. 1-15.
    • (2007) European Journal of Law and Economics , vol.25 , pp. 1-15
    • Chartier, C.1    Valceschini, E.2
  • 15
    • 77954853440 scopus 로고    scopus 로고
    • Bon appetit: Food recalls and illness reinforce a need for better risk management
    • Creedle, E. (2007), "Bon appetit: food recalls and illness reinforce a need for better risk management" in Risk Management, Vol. 54, No. 7, pp. 40-4.
    • (2007) Risk Management , vol.54 , Issue.7 , pp. 40-44
    • Creedle, E.1
  • 18
    • 69149109752 scopus 로고    scopus 로고
    • The failure of organizational learning from crisis - a matter of life and death?
    • Elliott, D. (2009), "The failure of organizational learning from crisis - a matter of life and death?" in Journal of Contingencies and Crisis Management, Vol. 17, No. 3, pp. 157-68.
    • (2009) Journal of Contingencies and Crisis Management , vol.17 , Issue.3 , pp. 157-168
    • Elliott, D.1
  • 19
    • 33750176699 scopus 로고    scopus 로고
    • Toward improving food safety in the domestic environment: A multi-item Rasch scale for the measurement of the safety efficacy of domestic food-handling practices
    • Fischer, A., Frewer, L.J. and Nauta, M.J. (2006), "Toward improving food safety in the domestic environment: a multi-item Rasch scale for the measurement of the safety efficacy of domestic food-handling practices" in Risk Analysis, Vol. 26, No. 5, pp. 1323-38.
    • (2006) Risk Analysis , vol.26 , Issue.5 , pp. 1323-1338
    • Fischer, A.1    Frewer, L.J.2    Nauta, M.J.3
  • 20
    • 79955929685 scopus 로고    scopus 로고
    • Premiere Quality steps up recall
    • August 25
    • Hanes, A. (2008), "Premiere Quality steps up recall" in National Post, Vol. August 25, p. A1.
    • (2008) National Post
    • Hanes, A.1
  • 21
    • 77952713281 scopus 로고    scopus 로고
    • The known, the unknown, and the unknowable in financial policy: An application to the subprime crisis
    • Herring, R. (2009), "The known, the unknown, and the unknowable in financial policy: an application to the subprime crisis" in Yale Journal on Regulation, Vol. 26, No. 2, pp. 391-404.
    • (2009) Yale Journal on Regulation , vol.26 , Issue.2 , pp. 391-404
    • Herring, R.1
  • 22
    • 45849124951 scopus 로고    scopus 로고
    • Understanding and managing behavioural risks: The case of malpractice in poultry production
    • Hirschauer, N. and Zwoll, S. (2008), "Understanding and managing behavioural risks: the case of malpractice in poultry production" in European Journal of Law and Economics, Vol. 26, No. 1, pp. 27-60.
    • (2008) European Journal of Law and Economics , vol.26 , Issue.1 , pp. 27-60
    • Hirschauer, N.1    Zwoll, S.2
  • 23
    • 84993019196 scopus 로고    scopus 로고
    • A case study approach to issue and crisis management: Schadenfreude or an opportunity to learn?
    • Jaques, T. (2008), "A case study approach to issue and crisis management: Schadenfreude or an opportunity to learn?" in Journal of Communication Management, Vol. 12, No. 3, pp. 192-203.
    • (2008) Journal of Communication Management , vol.12 , Issue.3 , pp. 192-203
    • Jaques, T.1
  • 24
    • 46749124346 scopus 로고    scopus 로고
    • Segmentation of US consumers based on food safety attitudes
    • Kennedy, J., Worosz, M., Todd, E.C. and Lapinski, M.K. (2008), "Segmentation of US consumers based on food safety attitudes" in British Food Journal, Vol. 110, No. 7, pp. 691-705.
    • (2008) British Food Journal , vol.110 , Issue.7 , pp. 691-705
    • Kennedy, J.1    Worosz, M.2    Todd, E.C.3    Lapinski, M.K.4
  • 25
    • 34248646576 scopus 로고    scopus 로고
    • Consumer selection of food-safety information sources
    • Kornelis, M., de Jonge, J., Frewer, L. and Dagevos, H. (2007), "Consumer selection of food-safety information sources" in Risk Analysis, Vol. 27, No. 2, pp. 327-35.
    • (2007) Risk Analysis , vol.27 , Issue.2 , pp. 327-335
    • Kornelis, M.1    de Jonge, J.2    Frewer, L.3    Dagevos, H.4
  • 26
    • 77954836600 scopus 로고    scopus 로고
    • When bad things happen to good companies
    • Levick, R. and Pudles, G. (2007), "When bad things happen to good companies" in Risk Management, Vol. 54, No. 2, p. 6.
    • (2007) Risk Management , vol.54 , Issue.2 , pp. 6
    • Levick, R.1    Pudles, G.2
  • 27
    • 84986131534 scopus 로고    scopus 로고
    • Trust as a valuable strategic variable in the food industry: Different types of trust and their implementation
    • Lindgreen, A. (2003), "Trust as a valuable strategic variable in the food industry: different types of trust and their implementation" in British Food Journal, Vol. 105, Nos 6/7, pp. 310-27.
    • (2003) British Food Journal , vol.105 , Issue.6-7 , pp. 310-327
    • Lindgreen, A.1
  • 28
    • 69949129329 scopus 로고    scopus 로고
    • Market institutions, trust and norms: Exploring moral economies in Nigerian food systems
    • Lyon, P. and Porter, L. (2009), "Market institutions, trust and norms: exploring moral economies in Nigerian food systems" in Cambridge Journal of Economics, Vol. 33, No. 5, pp. 903-20.
    • (2009) Cambridge Journal of Economics , vol.33 , Issue.5 , pp. 903-920
    • Lyon, P.1    Porter, L.2
  • 29
    • 33750967940 scopus 로고    scopus 로고
    • From trust to trustworthiness: Why information is not enough in the food sector
    • Meijboom, F., Visak, T. and Brom, F.W.A. (2006), "From trust to trustworthiness: why information is not enough in the food sector" in Journal of Agricultural and Environmental Ethics, Vol. 19, No. 5, pp. 427-42.
    • (2006) Journal of Agricultural and Environmental Ethics , vol.19 , Issue.5 , pp. 427-442
    • Meijboom, F.1    Visak, T.2    Brom, F.W.A.3
  • 30
    • 77954838375 scopus 로고    scopus 로고
    • The pet food recall puzzle: Who, what, why, and how much?
    • Miller, R. (2007), "The pet food recall puzzle: who, what, why, and how much?" in Science Scope, Vol. 31, No. 2, pp. 10-12.
    • (2007) Science Scope , vol.31 , Issue.2 , pp. 10-12
    • Miller, R.1
  • 31
  • 32
    • 0242711361 scopus 로고    scopus 로고
    • Food safety in the biotech era
    • Nabe, J. (2003), "Food safety in the biotech era" in Reference & User Services Quarterly, Vol. 43, No. 1, pp. 9-13.
    • (2003) Reference & User Services Quarterly , vol.43 , Issue.1 , pp. 9-13
    • Nabe, J.1
  • 33
    • 77954858991 scopus 로고    scopus 로고
    • We 'failed,' Premiere Quality Foods says; meat packer takes blame as industry, government defend regulators
    • August 28
    • Nguyen, L. (2008), "We 'failed,' Premiere Quality Foods says; meat packer takes blame as industry, government defend regulators" in Edmonton Journal, Vol. August 28, p. A1.
    • (2008) Edmonton Journal
    • Nguyen, L.1
  • 34
    • 77954849459 scopus 로고    scopus 로고
    • Meat slicers safe, manufacturer says
    • September 10
    • Oliveira, M. (2008), "Meat slicers safe, manufacturer says" in The Globe and Mail, Vol. September 10, p. A6.
    • (2008) The Globe and Mail
    • Oliveira, M.1
  • 35
    • 84993074041 scopus 로고    scopus 로고
    • Corporate crisis planning: Tensions, issues, and contradictions
    • Pang, A., Cropp, F. and Cameron, G.T. (2006), "Corporate crisis planning: tensions, issues, and contradictions" in Journal of Communication Management, Vol. 10, No. 4, pp. 371-89.
    • (2006) Journal of Communication Management , vol.10 , Issue.4 , pp. 371-389
    • Pang, A.1    Cropp, F.2    Cameron, G.T.3
  • 36
    • 33746778772 scopus 로고    scopus 로고
    • Crisis management or crisis response system? A complexity science approach to organizational crises
    • Paraskevas, A. (2006), "Crisis management or crisis response system? A complexity science approach to organizational crises" in Management Decision, Vol. 44, No. 7, pp. 892-907.
    • (2006) Management Decision , vol.44 , Issue.7 , pp. 892-907
    • Paraskevas, A.1
  • 37
    • 77954835031 scopus 로고    scopus 로고
    • Understanding the effect of stigmatization on food consumer knowledge, perception and behaviour in Northern Ireland
    • Potts, P. and Nelson, R. (2008), "Understanding the effect of stigmatization on food consumer knowledge, perception and behaviour in Northern Ireland" in International Journal of Consumer Studies, Vol. 32, No. 4, pp. 366-73.
    • (2008) International Journal of Consumer Studies , vol.32 , Issue.4 , pp. 366-373
    • Potts, P.1    Nelson, R.2
  • 38
    • 33644505198 scopus 로고    scopus 로고
    • Stakeholder theory and managerial decision making: Constraints and implications of balancing stakeholder interests
    • Reynolds, S., Schultz, F.C. and Hekman, D. (2006), "Stakeholder theory and managerial decision making: constraints and implications of balancing stakeholder interests" in Journal of Business Ethics, Vol. 64, No. 3, pp. 285-301.
    • (2006) Journal of Business Ethics , vol.64 , Issue.3 , pp. 285-301
    • Reynolds, S.1    Schultz, F.C.2    Hekman, D.3
  • 39
    • 84993044261 scopus 로고    scopus 로고
    • Risk communication management: A case study on Brookhaven National Laboratory
    • Rhee, Y. (2008), "Risk communication management: a case study on Brookhaven National Laboratory" in Journal of Communication Management, Vol. 12, No. 3, pp. 224-42.
    • (2008) Journal of Communication Management , vol.12 , Issue.3 , pp. 224-242
    • Rhee, Y.1
  • 40
    • 33846693377 scopus 로고    scopus 로고
    • Supply chain risk management and performance: A guiding framework for future development
    • Ritchie, B. and Brindley, C. (2007), "Supply chain risk management and performance: a guiding framework for future development" in International Journal of Operations & Production Management, Vol. 27, No. 3, pp. 303-22.
    • (2007) International Journal of Operations & Production Management , vol.27 , Issue.3 , pp. 303-322
    • Ritchie, B.1    Brindley, C.2
  • 41
    • 49549098195 scopus 로고    scopus 로고
    • Learning from multi-stakeholder networks: Issue-focused stakeholder management
    • Roloff, J. (2008), "Learning from multi-stakeholder networks: issue-focused stakeholder management" in Journal of Business Ethics, Vol. 82, No. 1, pp. 233-50.
    • (2008) Journal of Business Ethics , vol.82 , Issue.1 , pp. 233-250
    • Roloff, J.1
  • 42
    • 12144260356 scopus 로고    scopus 로고
    • ISO 9001 as an audit frame for integrated quality management in meat supply chains: The example of Scottish beef
    • Schroder, M. and McEachern, M.G. (2002), "ISO 9001 as an audit frame for integrated quality management in meat supply chains: the example of Scottish beef" in Managerial Auditing Journal, Vol. 17, Nos 1/2, pp. 79-85.
    • (2002) Managerial Auditing Journal , vol.17 , Issue.1-2 , pp. 79-85
    • Schroder, M.1    McEachern, M.G.2
  • 43
    • 77954858861 scopus 로고    scopus 로고
    • Improving recall crisis management: Should retailer information be disclosed?
    • Shang, W. and Hooker, N.H. (2005), "Improving recall crisis management: should retailer information be disclosed?" in Journal of Public Affairs, Vol. 5, Nos 3/4, pp. 329-41.
    • (2005) Journal of Public Affairs , vol.5 , Issue.3-4 , pp. 329-341
    • Shang, W.1    Hooker, N.H.2
  • 45
    • 85055361192 scopus 로고    scopus 로고
    • What's the beef? The contested governance of European food safety
    • Stefanova, B. (2007), "What's the beef? The contested governance of European food safety" in Perspectives on Political Science, Vol. 36, No. 3, pp. 176-7.
    • (2007) Perspectives on Political Science , vol.36 , Issue.3 , pp. 176-177
    • Stefanova, B.1
  • 46
    • 35449000120 scopus 로고    scopus 로고
    • A recipe for safe food: ISO 22000 and HACCP
    • Surak, J. (2007), "A recipe for safe food: ISO 22000 and HACCP" in Quality Progress, Vol. 40, No. 10, pp. 21-7.
    • (2007) Quality Progress , vol.40 , Issue.10 , pp. 21-27
    • Surak, J.1
  • 47
    • 77954859929 scopus 로고    scopus 로고
    • Crisis management by apology
    • Towner, E. (2008), "Crisis management by apology" in Business Communication Quarterly, Vol. 71, No. 2, p. 261.
    • (2008) Business Communication Quarterly , vol.71 , Issue.2 , pp. 261
    • Towner, E.1
  • 48
    • 77954838638 scopus 로고    scopus 로고
    • List of recalled products from tainted meat grows
    • August 30
    • Trevisan, M. (2008), "List of recalled products from tainted meat grows" in The Globe and Mail, Vol. August 30, p. A4.
    • (2008) The Globe and Mail
    • Trevisan, M.1
  • 49
    • 84992887625 scopus 로고    scopus 로고
    • Developing organizational learning capacity in crisis management
    • Wang, J. (2008), "Developing organizational learning capacity in crisis management" in Advances in Developing Human Resources, Vol. 10, No. 3, p. 425.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 425
    • Wang, J.1
  • 52
    • 39049145979 scopus 로고    scopus 로고
    • Unraveling the food supply chain: Strategic insights from China and the 2007 recalls?
    • Roth, A., Tsay, A., Pullman, M.E. and Gray, J.V. (2008), "Unraveling the food supply chain: strategic insights from China and the 2007 recalls?" in Journal of Supply Chain Management, Vol. 44, No. 1, pp. 22-39.
    • (2008) Journal of Supply Chain Management , vol.44 , Issue.1 , pp. 22-39
    • Roth, A.1    Tsay, A.2    Pullman, M.E.3    Gray, J.V.4
  • 53
    • 33746209097 scopus 로고    scopus 로고
    • Managing threats in the global era: The impact and response to SARS
    • Tan, W. and Enderwick, P. (2006), "Managing threats in the global era: the impact and response to SARS" in Thunderbird International Business Review, Vol. 48, No. 4, p. 515.
    • (2006) Thunderbird International Business Review , vol.48 , Issue.4 , pp. 515
    • Tan, W.1    Enderwick, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.